Walmart reviews and complaints 2803
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free walmart gift card for $200 + 2 free $25 visa cards
Received Text # 44847 on 5/15/10 at 3:56 PM Unknown if this is a scam, but I did give all info requested by calling the listed phone #, and speaking to a rep (unidentified). Was told I could cancel within 30 days by calling [protected]. Have I been scammed, or is this real?
The complaint has been investigated and resolved to the customer’s satisfaction.
oil change
I got an High Milage Oil Change for my 1990 Nissan Maxima. After I got the car, I drove it home and on my way home the engine shut off on me. I never had that problem or any previous problem with the car, its the first. The same day I tried calling the store and the TLE department and no one picked up. Its a 24 hour 7 days a week store! So there shouldn't be no reason why the phone calls are not being answered. Before this car I had other cars where I brought to Walmart for an oil change and the car would make awful sounds and it would take a long time to start. I told myself that I would never get an oil change from Walmart but that day I had no choice and I was desperate to get an oil change and while I'm there I can shop. Today I went in the store and talk to the department manager and he said that them changing my oil does not have anything to do with my car shutting off. He ask if my engine light came on and I said no but my oil light came on. He then replied its probably my alternator. I couldn't believe it! If it was my alternator then why after I got the oil change it started acting up?! I vow I would never get my oil change at Walmart.
The complaint has been investigated and resolved to the customer’s satisfaction.
I TOOK MY CAR IN FOR AN OIL CHANGE. AFTER MY CAR WAS "FINISHED" I HAD ANOTHER APPT TO GO TO SO WHEN I GOT HOME I CHECKED THE CAR OVER TO SEE IF WALMART HAD DONE WHAT I ASKED AND PAID FOR . MY WINDSHIELD WASHER FLUID WAS NOT FILLED, WINDSHIELD NOT CLEANED, AND INSIDE NOT VACUUMED.
I CALLED WALMART TO COMPLAIN AND THE LADY TOLD ME SHE WROTE MY NAME DOWN AND I COULD BRING MY CAR BACK AND THEY WOULD DO EVERYTHING THEY MISSED. SHE WAS VERY NICE ABOUT IT BUT I HAVE TO FIND THE TIME TO TAKE MY CAR BACK AND WAIT AGAIN WHEN IT SHOULD HAVE BEEN DONE IN THE FIRST PLACE. I LET THEM KNOW THAT THIS IS NOT THE FIRST TIME THIS HAS HAPPENED AND I AM TIRED OF IT. JUST BECAUSE I AM A WOMAN DOES NOT GIVE ANY THE RIGHT TO TAKE ADVANTAGE OF ME WHEN IT COMES TO MY VEHICLE. I CAN CHANGE MY OIL BUT I PAID TO HAVE IT DONE AND I EXPECT TO HAVE IT DONE RIGHT. I AM COMPLAINING TO EVERYBODY I CAN.
i am not sure why you are blaming wal-mart with the alternator problem as that would have nothing to do with a oil change. Check your oil cap if it is not screwed on all the way it can cause that light to come on. If it would have been the check engine light it could have been just a gas cap loose (it happened to me soon as i tightened it the alarm went away a day later)
You "vowed" never to get your oil changed at Wal-Mart before and did it again. So I have no sympathy. Should have learned your lesson the first time.
well i think everyone should get a refund ON EVERYTHING
refused to return battery core charge
I have four tractor batteries I purchased from the Wal-Mart in Lebanon, Ohio. They have never actually been used as to draining current from them. They have been recharged once.
As I live about 20 - 30 minutes away by car, I called customer service first as I no longer have receipts (they were damaged by water and were no longer legible). I explained I would be purchasing a different kind of lead acid battery. They said fine, bring them in. So I did, and took them to the auto desk as instructed. The ***-ociate refused to return the core charge, and when I went to the manager, he said I "..only had 30 days to return them anyway". Apparently he doesn't understand, derspite my explaining it to him, that the core charge is not a return but a deposit because of the recyclying neccesary.
They are also penny wise and pound foolish as I won't, of course, be buying a new battery there but also IO won't be sp[ending a dime there ever again.
As I worked for Wal-Mart for a time I am familiar with the idea that once they have money, no matter what the idea is to keep it, regardless of the situation, but this angers me enough to turn me into an anti-Mal-Wart activist. A core charge is a deposit, it's not supposed to be part of their profit. Now I have four tractor batteries I'm stuck with that I have no use for.
I am with you and have, through their Imperialist attitude become a "non-Walmart" activist. I really believe that Sam Walton is rolling over in his grave at how corrupt his relatives have let his pride and joy become. I won't buy another stick of gum from these global corporate raiders. Better to shop local. My local small business auto shop gets me anything I need. My local grocery store is a pleasure to shop at. Walmart is a leeching profit sucking disease that we have to combat if the U.S.A. and small business will survive.
possible racial profiling
I purchased 3 items and paid and exited via the Garden Centre door. On exit I was asked for and presented the receipt. The guard took the receipt and looked at it for almost a minute; it had 3 items. He then initialed the receipt. As I was preparing to leave the parking lot I noticed that others had exited but the guard did not look at their receipts. I had 1 small bag while others left with larger bags and soil.
When I spoke with the Store Manager; in my opinion, he was most unhelpful. He mentioned to me several times that he was not present to see what happened. This is not how a manager/leader is supposed to respond to a customer. If I took that attitude with clients, I would be fired. He made no effort to keep a customer but sought to attribute blame to the customer. Yes, I am now a former Wal-mart customer. They may be the closest to my home, but they are not the only game in town, they are not the cheapest, they do not have the best goods and do not provide the best value.
Incidentally, the guard is South Asian; I am Black but I suspect he may be following store (implied) policy.
Oh, and Im not black. heh heh. Guess again!
No I was not fired, thank you. You sound like a defensive Walmart manager.
Nothing new, . When I used to work at Walmart, I noticed the mgrs (all of them) would preach the store policies to us (ho hum) and wouldnt follow them themselves. Total hypocrites. We never respected them. And some managers had absolutely no backbone to stand up to the customers. But yet they had no problem writing us up for every little damn thing. I once got written up because of a CSMs mistake. I really dont know what kind of training Walmart gives their managers. I hope they dont expect respect from their employees. They are gonna have to earn it.
fired 4 no justifible reason
I use to work 4 walmart from 01/18/2009 til04/17/2009 when I recieved my employee discount card in the mail. Well I was just movin into my own place in longview, tx. So we were still unpackin boxes when my grand daughter moved the mail that arrived that day from where I layed it; so to make a long store short I went to work like usually and whated 2 purchases some items while at work so I asked another assoiciate 2 let me use his discount card because I couldn't find mine. Then I went to customer service and asked could I use his card and they fired me. I never used the card or anything but I was terminated 4 stealing they say and then I not rehirible they say. Walmart has very poor customer and employee services since mr. Sam died they dont explain all these suppose 2 be rules 2 u when you are hired because they are trying 2 get you on their floor 2 be worked like a dog and then treated like a dog. I have seen them treat the best works they had like crap and sum customers. We all need 2 boy cott walmart 2 either do better or loss the american consumers bussiness. They say they have a open door policy thats not true, they say they value the consumers thats not so either they value our money$ what has our country become.
LOL the only job you can get is at WalMart because you can't use proper grammar. Get an education and then you won't have to work a teenager's job.
walmart money card
I will never get a Walmart money card ever again I tried to activate it and they refunded instead so now I am stuck with no money and I am not happy with this deal at all I do not know why it did this but I am not happy with this at all...
The complaint has been investigated and resolved to the customer’s satisfaction.
Oh, apologies for the typo. I intended it to read: If you *were* refunded your money, how are you "stuck with no money"?
If you refunded your money, how are you "stuck with no money"?
we were victimized by having our checking account hacked
My husbands debit card was stolen recently and used at walmart.com. We caught the transaction quickly and called before the items were shipped out. We were told we would receive a refund. A week later my husband called to get the status of the transaction only to find the items were shipped and we will not given a refund. We were not entitled to know the items we purchased or the location of the shipment.We were victimized by having our checking account hacked into and walmart wouldn't as much as apologize for the incident. The most humorous aspect of this situation is that a company called CA Sunnyvale ARCOT systems charged my account shortly before the walmart transaction. I later was told that they are hired by Walmart to make sure that the credit card is not stolen. I paid for that service...go figure!
Instead of wasting your time with walmart why didn't you just contact the credit card company? Cancel the card, report it stolen, dispute the charges. I mean, that's the standard procedure when you get a card stolen from you.
bad service
Received a laptop as a gift with no receipt. Attempted return of laptop to upgrade to a better processor (approx $100 more); box was factory sealed (never opened) and had waybill from HP to Walmart on box. They refused to facilitate return - overall bad experience. Beware of purchasing electronics from Walmart as they give you a hard time. And there's no one that you can even reason with - they have very young employees with little customer service sense and no business acumen (even the managers). I have sent them a complaint and awaiting a response. Ended up getting receipt from gift giver (very embarassing for me!) and exchanging laptop. I've learned my lesson though, low prices comes at a high price to your dignity! Next time, I will support establishements that value their clients.
Thank you for your interest in my complaint, your obvious passion for the other side of the matter and your insightfulness is inspiring. Good luck with the job hunt... but with your level of intellect and maturity, I don't believe luck is needed.
Obviously you don't pay attention to detail and your knowledge when it comes to most retail policies across Canada is limited. I wasn't trying to receive a refund or a store credit. I was returning an intact product, that could be resold as new to the next customer. I wanted to simply pay the difference for the better laptop because as you stated a laptop is an expensive product and while it was bought it good faith, it didn't fit the type of activities I would be using it for. Secondly, you obviously have little faith in humanity if you think that the typical person would steal something off the shelf. I am a hard working individual with integrity and like 99% of the population would never dream of shoplifting or trying to return stolen merchandise. I do however agree that I am the one who embarassed myself and suffered the blow to my dignity by asking for the receipt from the gift giver, but if you examine my situation closely you would see that this exchange wouldn't have cost Walmart anything, actually they would have profitted from the exchange. As far as me having limited life experience, I would look in the mirror, I'm sure that most people have received a gift in the past that wasn't exactly what they wanted and have tried to exchange so that the gift wasn't given in vain. Are you perhaps a Walmart employee/manager in disguise? Come on, you can tell me, promise I won't hold it against you! And lastly, my age is inconsequential to this situation - because afterall I am the customer but I am from an era where the customer is always right and obviously you my friend come from a different time where you think that customer loyalty is meaningless. I do however see a change in the service and retail landscape and there's a positive return to good customer service and people like you will be weeded out or you will conform to the 'new' policy. There's just too much competition out there to provide bad service or to let a customer leave unhappy.
Although Wal-Mart seems to be pushing self-checkouts as an improvement in the customer experience, I find it to be insulting to loyal customers.
Yesterday, I visited store #1004 in Toronto and my shopping experience was the worst! I hesitated to go to that store, since my previous experience after the self-checkouts were introduced was unsatisfactory, but I only wanted a few items and this store is close. Note to self – next time, I will pay more for actual service.
I arrived at the store to find that my first self-service act would be to find a shopping cart. The pen in the lower level was full, but the down escalator was in pieces, leading to a long line up at the elevator. So, I searched the outdoor cart returns and finally found a functional cart.
After purchasing 15 items (including multiples of 3 items), I got in line for full service because I do not agree with self-checkout. Previously, I would have visited an express checkout for a few items, but those have been removed, leaving approximately 6 full service checkouts. With the removal of full service checkouts, most customers do NOT benefit. The benefit of lower labour costs due to staff reduction goes to Wal-Mart, not the customer.
It appears that in an effort to further push customers wishing full service to reconsider, the cashier working cash #15 was incompetent. She had no knowledge of many common sense tips (e.g. multiple items of the same cost). I waited as she tried unsuccessfully to process 36 units of the same item several times, before she scanned each individually. Same for multiple cans of juice, multiple cases of pop, etc. Eventually, she finished one of two orders from the couple in front of me, and they eventually walked away from the second order. A customer service staff member showed up after we waited in line for her to proceed, and told her to suspend the order, and asked if she knew who to call if she had questions. My cashier said no, she did not know who to call. This is NOT a criticism of the cashier, it is a criticism of the training provided, and the decision to post this untrained cashier at a full service checkout on a Saturday morning. She was not prepared to work independently.
Eventually, the same customer service person came back and took the items from the suspended transaction away and the cashier started my order. As she moved my bags from the front of my order to the bagging area, she asked if I needed bags. I said no, and indicated that she was moving my bags. Next, she asked if the multiple units of items that I placed together, with labels facing her on the conveyer belt were the same. I said yes. After more than 40 minutes at the checkout, I had my very small order purchased and packed (I ended up repacking most of it).
I realize that this is a business, but if your goal was to improve the overall shopping experience for anyone with more than 10 items, you failed. I am insulted by the lack lustre effort made to provide customer service. Luckily, I have other options.
Got home with order from Walmart...found one item missing...went back to customer service with bill...after waiting in extensive lineup asked if this item had been reported or held...they didn't know...was then told to go and get same item...did so...waited in another extensive lineup...went to agent and was told this was wrong one...many of same items in same boxes...just different prices...they said identify by bar code?...no idea...went home down $70.00...also 3 years ago or so went to eyewear section of Walmart for glasses...all the usual measuring etc. BS...they called a few weeks later...area closed in middle of day... after a couple of weeks they called me to pick up glasses...went there...area closed again...gave up...got glasses somewhere else...ordered online with Walmart...itrm deducted off credit card...never received...complained...got credit back on card...last trip to Walmart for me...
stinky jeans
I bought three pairs of faded glory jeans at Walmart. I loved the style and fit. They didn't smell in the store. But after I got them home and washed them they smell so bad I can't wear them. They smell like burnt rubber. I kept my receipt and luckily they said they will take them back. But I'm so upset. All the other cloths washed with them are ruined. They smell too and I can't get the smell out of any of the cloths. I tried everything I could. They shouldn't have them on the market if this is such a problem. It ruined about 100 dollars worth of other pants that were washed with them.
The complaint has been investigated and resolved to the customer’s satisfaction.
I had the same happen to me. They didn't stink in the store..Brought them home, they were awful. The blue jeans and khakis stopped stinking after about 5-7 washes (lost the receipt, already took the tags off, so I couldn't take them back). I left the black ones hang on the line for 2 weeks, they still stink horribly. When I wore them after only washing them once, I had a mild anaphylaxis episode. Tight chest, nausea, hard to breathe, my lips swelled up, my legs got horrible white, itchy bumps on them that lasted for over a month (I discontinued wearing the pants after I figured out they were making me sick). I didn't recognize the allergic reaction for anaphylaxis so never got treatment... I COULD HAVE DIED.
I'm throwing the black ones away and writing the company to complain. Thanks for the made-in-China CRAP, Faded Glory.
returning my jeans today! they made me sick! I can see that is has been a problem for some time and is still problematic! Too bad there aren't laws against this like there are on food. I think these jeans are hazordous to our health!
if you soak the stinky clothes in a combination of simple green and fabric softener (with some water) for a couple days it will get the smell out. If that can get the smell of diesel fuel out the rubber smell should be no problem. Then was as usual. Good luck
walmart may have good prices but the rest of the service stinks
I have been going to the Anderson, California Walmart to have our prescriptions refilled for awhile now and have had more problems there then anywhere else I have had them filled.
1. - Call in a prescription 2 days ahead of time only to be told that it hasn't been filled yet when I go to pick it up. This has happened several times and on ALL TYPES of medicines. (Not Just Narcotics)
2. - Tell me they won't refill a prescription because it hasn't been 30 days yet. (With a hand written prescription from the doctor that I was going to pay cash for.)They said it is there policy!
3. - Waiting in line that is 2 or 3 isles long and only 1 cashier working the register.
Walmart may have good prices but the rest of the service stinks. The employee's all look like they don't want to be there and who blames them with everybody complaining.
If things don't change I am going back to Rite Aid as they do price match!
The reason your meds may not be ready is because your insurance will not pay for it on the day you phoned the store. If your doctor writes you a rx for a controlled substance(pain or sleeping med) and you are suppose to have several more days supply at home, the pharmacy is bound by law to not fill your new rx. Yes, makes no difference if it is a newly written rx from your doctor, the pharmacist is bound by state board pharmacy regulations. This is to prevent folks like you from becoming and addict. If the med was not a controlled substance, then your insurance is probably denying it. Even if it is another type rx, the computer may be blocking the pharmacist from filling it because it is far too soon to get it refilled.
If the wait time is always extremely long, more than 1 hour, then find another pharmacy to shop.
I leave this pharmacy so upset and a couple of times in tears
Has anyone had problems with a pharmacy clerk at the Walmart in Georgetown Tx.? I don't know her name, but she hispanic, short gray/white hair, about 5 feet tall, and darn right rude! I leave this pharmacy so upset and a couple of times in tears. This should not happen! It's a simple matter of picking up your pres. meds and thats it. But this woman has had it in for me ever since the first time I was there and she corrected me about the way I pronounce my last name. I told that the way I say it is the way I prefer to say it and she remembers me everytime and goes out of her way to belittle me about the way I say it. From that day it has gone down hill! Now I have to show proof to her that I have insurance, even tough it should be on record already. Each time I go, its a different amount for the same meds. She claims she has, as she says, "no control" as to how much it is, and I agree but she loves the fact that she has to send me to speak to the other person at another window to get corrected. and she loves that she gets to saY, OUT LOUD, "YOU DON'T HAVE INSURANCE". Of which, she's wrong, because I do. Why does Walmart keep this person on staff? I don't understand it!
The cashier is correct in saying that she does not know about the price of your meds. She is a cashier! The only way to get an answer is to go to another window and talk to a pharmacist or tech. I have to agree with you that Wal-Mart does have some rude folks working for them. Of course, you will find this anywhere. If you believe the cashier has been rude to you, then call the home office in Bentonville, AR. It is 1-800-WALMART. Or, you will find the name of the pharmacy district manager somewhere on display outside the pharmacy. Get the district managers phone number and call him. A complaint to the home office will come down to the district manager. So, either way the district manager will be the one that handles the complaint. And, he will be calling the pharmacy and questioning the pharmacy manager about it. Wal-Mart does check up on complaints. The district manager will either have the pharmacy manager phone you or he will phone you.
If nothing changes, then go down the street to another pharmacy.
abusive stupid cashier
wal-mart on alafaya/mcculloch road--abusive cashier named sharon...I went to purchase my items. No cashier around...had to wait..then call for one...she came and rudely said she could take me at the other register---I asked her if she could move my items to the other register...as it was difficultu for me to do so. She grabbed the basket angrily with a bad attitude. Then, she began throwing a tantrum, took the basket and again angrily slammed all the items on the conveyor belt-- she had no right doing this to my things or treating someone in this way. A cashier's job is to pleasantly ring up items not slam things around or be an abusive rude [censored]...when she did that I told her--hey can you not slam those things around...she ignored me...she continued with a bad attitude...mean rude hostile...and when it came time to swipe the CC...it wasn't working and again she wasn't helpful and very rude and mean...and almost slammed the receipt at me...all this just for a check out...the low life jerks of this society have no right treating people in this way but think they can get away with it..then she nicely asked the people behind me--how are you doing? as if she had just encountered a terrible ordeal with me...when in reality she was the one who had abused and mistreated and even slammed my items around for no reason... just a terrible experience...but that's waht you would expect from a craphole like wal-mart...
*gigglesnort*
ignore Irish angela, she's on the rag
ruined my son's 11th birthday
I am extremely angry right now. My viens are turning purple as I write this.
Yestereday was my son Dudley's 11th Birthday. We like to call him Dudders(well my wife Petunia does anyway.) Anyways here is my story about how you guys ruined my son's birthday. This was from your store at Scurry.
First of all his birthday did not start off right. My wife and I had bought him gifts. We had bought him 36 gifts from your store. He came downstairs and immediately he asked how many gifts we had for him. I told him that there were 36 gifts. He complained that last year there was 37 and started throwing a tantrum. I told him that this year he had bigger gifts. He was still not satisfied. I reassured him that after his party we would get two new gifts. (I had bought him a pool table, a playstation 3, and a nintendo Wii, several games, a psp, games for the psp, DSI, and his six other game syetems ect.
Than as if that was not enough, we could not get a Nanny for our wicked evel nephew Harry. We had to take him along with us. He is a troublemaker. His parents were no good either. He was left on our doorstep. Apparently his parents had been killed in a car crash. His father James was drunk at the wheel. Well we had Dudder's birthday party at the London Zoo and somehow a snake got loose and almost attacked him.
The final straw that broke the camel's back was around 11 pm when we went to your store located at 393 privet drive. We live close by near your store. Anyways the store was closed. My wife and I knocked hard on the doors, at first no one answered. but then someone answered and said that they were closed. I explained about my son's birthday. They still would not let me in. You better be open tomorrow. I will be coming at five am. Now I must buy ten gifts for Dudders. If you are closed then I will greatly buy more to cheer him up.
sincerely
Uncle Vernon
4 privet drive
London, Scurry.
SifferRules
Yes like Zachary said my son is a bit on the heavy side, so Irish would have a lot to cuddle.
Zachary, Harry has been a nuisance his whole life. He deserves to be treated like that. My Dudley comes first. Potter comes last. We are doing a favor by taking him in. His father was no good, and neither was his mother.
Well my nehpew Harry somehow made one appear in the middle of nowhere JennaAnithro.
Lady Scot. DO NOT MENTION HOGWARTS ON MY LETTER. IT IS FORBIDDEN. (actually not really angry just playing along)
The complaint has been investigated and resolved to the customer’s satisfaction.
You must be a potterhead
You know what I got for my 11th birthday? A spongebob pillow. No cake. No party. No birthday cards. And I can guarantee the reason your kid threw a fit, is because you spoil him rotten! Be a parent! Oh, and for the "evel" nephew, I would be hateful too if both my parents are dead. This in no way shape or form is walmarts fault. Its yours.
A good spanking is needed here with this kid, and take all the presents back to the store and not get him nothing.
Esterfani, you should see "Dudley" when the parents actually say no. Just stay far away so you don't get it with his smelting stick.
Sounds like your son is very demanding.
It seems like everyone is trolling this site. This letter at least isn't tasteless.
So funny, I forgot to laugh.
Complaintsboard allows this kind of stupidity to be posted, yet they will not post a serious legit review?
This place it going down hill faster than you think.
We don't have Wal-Marts in UK, we have Asda. Still, cracked me up though!
Oh, ZacharyBTW Nancy Young is BenYankinself. They slipped up several times. Just like Tracy and Shoelady did with her many accounts.
In the Harry Potter world saying "you filthy little mudblood is just as bad as telling someone to in your own words Zachary" to "eff off". However I like how Ron keeps saying. "Bloody Hell" all the time.
be prepared for a 3 hour wait time
Never go to a walmart pharmacy. The one in arlington texas is just terrible. be prepared for a 3 hour wait time. its ridiculous just go to cvs. i will never use another wal mart pharmacy.
I have heard a number of people complain about the wait time at a Wal-Mart pharmacy. I can tell you that Wal-Mart has a process for filling rx's that probably takes a little longer than at some other pharmacies. However, the process is quite good at insuring that you get the right med. Wal-Mart has barcode scanning for all drugs. This virtually eliminates the possibility of tech filling your bottle with the wrong med. A number of things may seem to slow down the filling process, and it probably does. But, each one is a safeguard against something being done incorrectly. Also, the time of the month, even the time of the day, can affect how many people are ahead of you and the time it takes to fill your rx. There are so many variables that can influence the time it takes to fill a rx, that it makes it impossible to assure someone that rx will be ready in 10 min, 20 min, 30 min, or more. And, you cannot look around you to determine how many people are waiting on rx's! Some of those folks are out in the store shopping. Some are on there way from home to pick up their meds...some coming from the emergency room...some coming from docs offices, and some have dropped off and will be back in an hour or two. The most likely way to get a rx filled fast is to find a pharmacy that does not do much business. If they are not doing much business, then there must be a reason. Better check their prices!
Why you would use a department store pretending to be a pharmacy to begin with is a mystery.. choose a real pharmacy like Walgreens or CVS.
i'll stay away from walmart until they get better self-check software and cashiers
I was checking out using the self-checkout. When I scanned 2 cases of soda and one case of water without bagging them, the register stopped and said to wait for help. That has happened to me before and that's not what bothered me. Having to wait several minutes for someone to come help when a worker and her manager were training or experimenting in the aisle next to me was not acceptable. Finally, when helped, the cashier double-checked the items against those appearing on the screen to validate they were all scanned properly. After finishing my purchase, I found the register receipt was jammed and didn't print properly. The cashiers normally will print another when they fix the jam but not this cashier. She allowed the next person to finish scanning. THEN (and here is the good part)...after the next person (who was with me) finished scanning their items and got their receipt, the very same cashier asked if we paid for the soda on the bottom of the cart. I reminded her that she double-checked that earlier and showed her my crumpled receipt. The cashier evidently has no recollection lasting longer than 10 minutes and wouldn't let us leave. She called her manager and the manager got confused thinking I was complaining about not getting my receipt. I explained three times and couldn't get it through their heads. The cashier who wouldn't let us leave finally left the register and the manager kept trying to tell me how I could come back to the store the next day to get my receipt printed out. I was beginning to think I was on Candid Camera! I think I'll stay away from Walmart until they get better self-check software and cashiers who bring their minds to work with them!
Walmart hires poorly educated people who are obviously not NASA material.You can thank the school system for turning out these under achievers who think that Walmart is such a good place to work.If monkeys could talk and stock shelves, Walmart would replace the workers and pay them bananas instead of minimum wage//
product care plan screwed me
I was told by several friends NOT to buy a LCD TV from Walmart..Because the extended service plan doesn't give a damn about you getting the TV fixed if it breaks...Well I didn't listen and now I am sitting for 2 wks without a TV with a house full of kids...Plus it will take another week to even find out if it can be fixed at all...I am hartbroken 1, 023 bucks down the drain and my kids are driving me crazy but can you blame them Dads are suppose to make good decision...
ummmmmmmm...spend time with your kids? stop using the tv as a babysitter? They will not cover damage. If you damaged it (dropped, ect) you are out of luck . And dont have so many babies daddies...uck
no more douglas tires and no more tires from walmart
My daughter had 4 new Douglas tires put on her 2000 Neon. The third tire has now failed with tread separation and WalMart fought on all three. This last one I was told that because she hadn't purchased the road hazard coverage, the warranty was not in effect ev en though tread depth was 80%. No more Douglas tires and no more tires from WalMart.
i worked at walmart as a tire tech and i can tell you all of wal-marts tires are seconds.everything in the store is.if you want good tires go to a good year dealer or a higher end tire chain that gets first picks.walmart gets the junk that is left over and they usually compromise safety.thats why they can sell for less
walmart csm this is a crying shame
I am a constant shopper at walmart and have experienced bad customer service on many occasions. As a result, I am really fed up with the service of the walmart "CSM" or claiming "CSM" that display bad attitudes and neglated leadership ability. I belive that walmart trians thier employees but sometimes there are problems that exist with the employee who can't figure out how to do certian transactions. With this particuler problem accumulating in most of all the walmarts I have been to, there are customers such as my self that has been serviced by a very nice employee or a rude fed up employee who demostrates the constant negative actions from poor training in customer service or negligent acts from the CMS that do not respond to the employee's problem when the light is blinking for them to come help with a issue. I have watch on many occasions as well been a part of the action of being neglected the help that is suppose to be provided at the given time. The so call "CSM" have actually made me stand at the register with an employee who has been trying to get thier attention for help because they could not fix the problem themselves as well as trying to demostrate calm efforts to keep other customers that where standing inline behind me calm. There Where Four "CSM" at the time standing in at a podem talking and laughing as well as watching the light blink. The made no effort to move from that space as well as give up a good converstaion to help this employee out who was trying her best to help me. I Stood at that register for approximatley 30 minutes, getting frustrated with the service and they way that the CSM where in a constant jolly mood with one another and looking at the light blink with out neither one of them making sound judgement that this cashier needed some help. This was the weekend of Holloween and Walmart was very busy. Lines where long and other customers where also fed up with the wait and the rudeness that the employee's and thier managers displayed. Needless to say when after 30 minutes, when one CSM finally made a move she looked straight at the cashier and that light blinking and contiued to walk right by to attend to another cashier who had just turned thier light on for help. The cashier them looked at me and could tell that I was getting really mad now because how this situation was starting to turn out. She politley apppogised for the CSM actions. I could feel the tention rising as the cashier herself started to appear to be upset. She then explained to me that this happens everyday to certian cashiers because the CSM have thier certian picks and Chooses on who they want to rush and help and who they leave stuck out for customers to get angry and go off on them because off the lack of help. I could belive this because this was not the first time this happen to me at this paticuliar store. Finally when she relalized that the CSM where not going to come her aid, the cashier actually, Politely told me please excuse me and left the register to go get a "CSM". Me and the other five customers behind me that also where angry and fed up because the line had not moved for 30 minutes watched her walk from the front of the store all the way to the middle of the store to get help. When she got thier the CSM still contiued to talk and laugh with one another ignoring that fact that she was standing there trying to get thier attention. Finally One CSM turned around and responded and followed her back to the register where she realized that thier where some angry customers and tryed to calm the situation down by giving apologies for the long wait. Needless to say my issues with the transaction was resolves but the issue with these lazy, CSM 's who lack poor leadership ability wasn't. I am tired of going through this same issues constantly and would like this issue to be resolved. It is apparent that the Walmart CSM's here demostrates the act of favoritism to certian employees when they should treat all of them the same. I have been to three walmarts in this area and have been caught in this issue constantly. I am sure that thier are other's as well that have been in this sutiation but don't know where to turn to compliant and have no clue where to complaint to. Please be advised that even through Walmart offers a great place to shop this sort of situation can esculate and prevent problems in the long run with the wrong individual who has be treated the way I was and would not take the problem so nicely . I appreciate the chance to let people know what is happening and would like the situation to get fixed. Thanks for your time and who ever reads this respond and let me know your views and opinions.
Perspective is everything. As a csm i cant tell you how fustrating it is when your trying to be fair and you have cashiers grabing you instead of waiting their turn no matter how many times you explain how it works to them they dont care about it they only see the problem in front of them not the five in front of them that i have to get to because they were first on my palm how unfair is it to cut in line and act like im playing favorites because all you see is what is in front of you regardless of what is in front of me. And as far as conversating im being paid to make it fast and pleasant. Your perspective might see me having a good time but i cant tell you how many times ive been yelled at for standing around doing nothing when im talking about issues and problems. I never stop im never having a good time even if i look like i am. And its important to understand what a csm is and what they are not. I have no way i fixing the real problems of working for this company we are neglected by real management who dont want to help the frontend we are given no real power to fix the problems ourselves the whole thing is unreal but you still shop at walmart because its easier to blame the symtoms (the employees) not the real problem ( the company) your low price has a cost.
As a cashier at Walmart, I can attest to this. It happens daily where it takes a CSS/CSM minutes to come to the register. Many are rude and condescending just because they make $1 more than me an hour. They pick favorites and are unpleasant. I'm sorry this happened to you. I am often in the same situation as the cashier you talked about.
Im a current cashier at Wal-Mart and my csm latavia is the worst she comes in everyday like she is upset. She is friendly with everyone else but she always seem like she have a problem with me. I really think she needs to be re-trained because she is a horrible excuse of a csm
If you're still out there; if you see this, first of all, I'm really sorry this happened. There's really no excuse for it. I am a WM CSM. Serving the customer, and serving quickly is my number one priority.
As far as who you might speak to in a circumstance like that, you could certainly request to speak to a "member of management" (use *those words*) before leaving the store and someone will get a member of the REAL management team to the front-end to speak with you. OR, you could call from home, as well. If you weren't satisfied with that conversation, you could speak with the store manager, or the District Manager, whose phone number should be posted on the wall behind your store's Customer Service Desk.
Taking care of you is important, and these people would want to hear about that kind of an experience. Again...sorry that happened.
I was a cos at Sams Club for 2 years which is the same thing as a csm. I can honestly say that I strived everyday to provide good member service. I was the fastest one to respond to cashiers. I felt great pleasure in serving my co workers and the members to the best of my ability. UNFORTUNATLEY there was not many others (including managers) that did the same. HOWEVER There is a lot of pressure and sometimes I don't think customers know what you are really doing. For example: One really busy, over crowded day at sams I had a cashier page for help, so I responded quickly. She had an item with no barcode so I hurried to the podium to the computer to look it up. After about two minutes I had a very angry man walk up to me and get close enough to me I could smell his foul breath and yelled " Get you lazy @** from behind there and come take care of the lines!" He then walked away like the jerk he was without giving me time to respond. I was so mad maby more hurt that this man didnt know jack he didnt know how I had been running my @** ragged all day for a measly $9.50 an hour, but then I relized there are so many lazy cos' and csm's that it may be hard to tell the workers from the non workers. Needless to say I quit that job.
I SHOP THERE ALL THE TIME AND EVERY TIME WE LEAVE I SAY THE SAME THING WHY DO WE GO SHOPPING HERE! THEY HAVE NO CUSTOMER SERVICE TRAINING AND THEY ALL TAKE A COURSE IN HOW NOT TO BE PLEASANT AT WORK . WITH THE ECONOMY THE WAY I T IS, IF YOU DON'T LIKE YOUR JOB THERE ARE AT LEAST 100 PEOPLE READY TO TAKE YOUR PLACE... LM FLORIDA
system problems when they got my money.
I had a Charter Cable bill I had to pay, I went to Walmart on 04/24/10 at 9:24pm to get this Walmart Money card to use it to pay my bill, I went home, went to the web site, got the card activated and all, got on the phone, called Charter to make the payment and it didn't go through, I got Walmart Money Card on the phone to find out the problem and they told me, they was having system problems, they wasn't having system problems when I put my $160 on the dam card, they wasn't having systems problems when their middle man got his cut but when Charter comes to get the money for the bill, they're having system problems and I was told to call back in 15 minutes, I called back and they said, call back in an hour, I called back, they were closed, my bill never got paid, I called the next day and guess what, the problem is not fix and I was told to call back in 15 minutes again, I called 15 minutes later and was told to call back in an hour, while I was waiting, I called the computer system, it said I had a security lock on my card, alright I got the card activated but theres a security lock on it, WTF...
I called back an hour later and told them what the computer told me, thinking it could get fix quickly if I told them that, I was told to call back in 2 hours, I called back all that day until they closed, I called the next day, the problem still isn't fixed now, it's day three of calling back, I asked to speak with someone higher up in their office to handle my problem, he got on the phone and told me the $160.00 that I put on the card wasn't on the card and wanted me to send him the receipt so that he could see it in order to put my $160.00 back on the card(Hmm, I know that trick...) I got on the internet, went to the site and there it is in front of me $160.00 it's still there on the card, I asked for someone els to speak with, this one told me that my $160.00 is still on the card and that I can finally pay my charter bill, I got on the phone with Charter to make the payment a second time and it still didn't go through, I got back on the phone with Walmart Money Card again about the problem and was told to call back in 15 minutes, then an hour, then two hours, I called back all that day until they closed, I called the next day, this is day four, yep, you guessed it, the problem is'nt fixed yet.
Thanks to Walmart Money Card, I have a card with my money on it that I can't get to but, they can, I have the receipt that reminds me of this mistake I made because all I wanted to do was pay my dam Charter Cable bill, Walmart Money Card is nothing but a bunch of bull, I got the papers to prove it, I wish I never got that ###in card, money is way to hard to come by these days, I struggle very hard to get the money I can get to pay bills, be comfortable and eat, the people at Walmart Money Card are just one of the reasons why many good people turn to do horrible things just to be comfortable and eat, I'm so angry, I don't know what to do and it's all thanks to Walmart Money Card a.k.a. ###.
The complaint has been investigated and resolved to the customer’s satisfaction.
I got a direct deposit on my card and lost it on a saturday. I called sunday to have it overnited (ok, no problem). They told me to call tues for tracking #, wich i did. Tues, weds, thurs, fri..., what da hell. I called on fri to see what was going on. Of course, it was never overnited so the operator had another overnited, "you'll get it on mon or tues". Monday, I get the first one I ordered so I'm like cool, I'll activate this one and call to block the other. WRONG! Tuesdays here and to a big surprise, wait fooooooorr iiiittttt, I still dont have a card. It never got overnited nor did they even generate it. Where da hell do these employees come from? Do they get paid? And if so, do they understand the need for money or do they not care about the hand that feeds them? Im broke, an hour away from work, V-8 status, no more people to borrow from, and again, i have to wait for an overnited card. The most reassureing thing is that every operator I speak to sounds like they from another country, WTF!
Seriously though, this is [censor]. So much money into these companies. "STEP YOUR GAME BUDDY".
Card is a scam!
This card is a scam by GE capital and Walmart!
No funds are available to the consumer until the permanent card arrives in the mail.
This has been reported to several regulatory agencies.
This one is ripe for class action.
Card is a scam!
Walmart - card can't activate
I had a Charter Cable bill I had to pay, I went to Walmart on 04/24/10 at 9:24pm to get this Walmart Money card to use it to pay my bill, I went home, went to the web site, got the card activated and all, got on the phone, called Charter to make the payment and it didn't go through, I got Walmart Money Card on the phone to find out the problem and they told...
Read full review of Walmart and 5 commentsWalmart In-depth Review
Product Range and Variety:
Walmart offers a wide range of product categories to cater to diverse customer needs. From groceries and household essentials to electronics, clothing, and furniture, they have it all. The variety of products available is impressive, with numerous options within each category. Walmart also offers a mix of well-known brands and their own private label products, ensuring quality and affordability.
Pricing and Value for Money:
Walmart's pricing strategy is competitive, offering affordable options for budget-conscious shoppers. Their prices are often lower compared to competitors, making them a go-to choice for value for money. With their everyday low prices and frequent promotions, customers can save significantly on their purchases without compromising on quality.
Customer Service and Support:
Walmart provides multiple customer service options, including phone, email, and live chat, ensuring convenience and accessibility. The responsiveness and helpfulness of their customer support team are commendable, as they strive to address queries and resolve issues promptly. Their return and refund policies are customer-friendly, allowing hassle-free returns and exchanges.
Online Shopping Experience:
Walmart's website is user-friendly and easy to navigate, making the online shopping experience seamless. The checkout process is smooth, and they offer various payment options, including credit/debit cards and PayPal. Product information is readily available and accurate, helping customers make informed purchasing decisions.
Shipping and Delivery:
Walmart provides a range of shipping options, including standard, expedited, and free shipping for eligible orders. Their delivery speed is reliable, with most orders arriving within the estimated timeframe. The packaging is secure, ensuring products are well-protected during transit, and customers receive their items in excellent condition.
Customer Reviews and Ratings:
Customer reviews and ratings for Walmart are generally positive. Customers appreciate the wide product selection, competitive prices, and reliable service. Some common positive feedback includes fast delivery and helpful customer support. Negative feedback often revolves around occasional product availability issues or delays in customer service response. Overall, customer satisfaction with Walmart is high.
In-Store Experience:
Walmart stores are known for their cleanliness and organization. Shelves are well-stocked, making it easy for customers to find what they need. The staff is generally helpful and knowledgeable, assisting customers with their inquiries and providing guidance when needed.
Community and Social Responsibility:
Walmart is committed to social and environmental responsibility. They have various initiatives in place to promote sustainability, such as reducing waste and supporting renewable energy. Walmart actively engages with local communities through charitable donations and volunteering efforts, making a positive impact on society.
Loyalty Programs and Discounts:
Walmart offers loyalty programs like Walmart+, providing members with benefits such as free shipping, fuel discounts, and access to exclusive deals. They also have regular discounts and promotions, allowing customers to save even more. These programs provide significant value to frequent shoppers at Walmart.
Overall Rating and Recommendation:
Based on the evaluation of different aspects, Walmart deserves a high rating. Their extensive product range, competitive pricing, and excellent customer service make them a top choice for shoppers. Whether you prefer online shopping or in-store experiences, Walmart caters to your needs. We highly recommend Walmart to customers looking for quality products at affordable prices, backed by reliable service.
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was told i would recieve a free $200 gift card over a month ago . Gave all my imfo to a rep. still not reieved a thing
You are NOT stupid and we all do gullible things every so often, maybe thats what has Mr.Browns pants in a bunch. ANY "free" gift card/voucher, visa/mc offer from anywhere, especially if they say they ars Customer Rewards center, whether online or by phone/text IS A SCAM. Please be more careful and DO NOT GIVE ANY PERSONAL NOR FINANCIAL INFORMATION TO ANYONE! God bless you (and Mr. Brown).