Menu
Walmart Customer Service Phone, Email, Contacts

Walmart
reviews & complaints

walmart.com
walmart.com

Learn how the rating is calculated

4.0 8310 Reviews

Walmart Complaints Summary

755 Resolved
1975 Unresolved
Our verdict: When using services from Walmart with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
Verified
The authenticity of the customer service contact information for Walmart has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Walmart. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Walmart reviews & complaints 2792

Filter reviews by rating
5
5533 reviews
4
3 reviews
3
3 reviews
2
6 reviews
1
35 reviews
Sort by:

Newest Walmart reviews & complaints

ComplaintsBoard
W
12:16 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Walmart aroma professional glass tea kettle

(Order # [protected])
I order a glass tea kettle from Walmart, after two days used its smell burn? Then I contacted Walmart customer service and got a response within two days from cheapees.com. They said I can return the product but they are not responsible for the retuning fee? Ridiculous? Why I got to pay for the return fee, it's not my problem?...

Read full review of Walmart
Update by Willllll
Feb 05, 2017 4:50 pm EST

Just want to let peoples know don't ever buy from cheap company, dumb like me!

Update by Willllll
Feb 04, 2017 12:39 pm EST

Fine? The kettle in garbage already. It's only 36 buck to buy the dumb cheap things

Update by Willllll
Feb 04, 2017 12:38 pm EST

Fine ? The kettle in the garbage already, its only 36 buck to buy dumb cheap things

Update by Willllll
Feb 04, 2017 12:20 pm EST

Never buy anything from Walmart third party products? The third party company never responsible for any return fee when the product damages?

Hide full review
ComplaintsBoard
M
2:23 pm EST

Walmart walmart money card

I went to get gas, and it preauthorizarion my card for $120. I called and they told me my money would be back on the 1st, which would be a week after the preauthorization. It is now the second, my money is gone, and the pending transaction is no longer even showing! You can see all the transactions and how they don't add up! The $120 is just gone. And of course who can I call? They're "customer service" people have been giving me the run around all morning. One hung up on me, another had me hold while waiting for a supervisor which never happend because he told me "Oh I see it will be back on the 4th" I asked to please leave me on hold for a supervisor, he disconnected my call and sent me to the customer survey, after which the call ended. The next time I called the girl told me after 10 minutes that it would be back on the 7th. HOW IS THIS LEGAL? Ithe can't be. I will surely close my account AFTER I get my money back. I am a college student, already struggling, and this was the money for my textbooks and calculator. Now I have no clue how I will pay for it. Something needs to be done about this, it's just another form of social stratification, a way for the big 1% to keep us little people down. I am officially boycotting walmart and green dot. This isn't right.

Read full review of Walmart and 1 comment
Hide full review
1 comment
Add a comment
R
R
Roxane Harrison
, US
Feb 25, 2017 6:57 pm EST

I think this is very poor business on Walmart part and I do plan to turn this over to my lawyer on Monday. They owe me I wasted my internet time to do there surveys and they will pay me or I will turn it into the B.B.B. also. I can't believe Walmart would let this happen. I am a disabled person and I don't have internet time just to throw away. We will see what me lawyer and the B.B.B. says Monday.

ComplaintsBoard
S
10:42 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Walmart my inbox emails

What does it mean when I receive emails stating, Congratulations Shelly Bittner you have won a $500.00 Walmart gift card please confirm your mailing address so we can ship your card to you! Please reply because I get these all the time for different amounts of money. Also to let Walmart know that I have never received any of these cards. After I have confirmed my mailing address for the second time I never receive anything. I get upset but I think that more importantly Walmart needs to know about this. I shop at Walmart but I have shopped elsewhere because of these emails. I get the same emails coming from Target, Walgreens, Costco, Kirklands. Is there anything that can be done to stop this kind of negative postings. Because I think it is a negative impact on Walmart and myself.

Read full review of Walmart
Hide full review
ComplaintsBoard
R
7:38 pm EST

Walmart poor employment practices

At one time Wal Mart cared about their employees. That was years ago. They lie. They manipulate. They use their employees and walk all over them. Take it from an employee with 18 years in! They are doing all they can to get rid of older employees that have benefits.

They have demoted all the full time employees with benefits, which means a cut in pay. They have also removed them from positions they have filled for years, efficiently and well. They have given them jobs they feel the employee will quit over.

NOT A GOOD PLACE TO WORK!

Read full review of Walmart
Hide full review
ComplaintsBoard
S
7:25 am EST

Walmart walmart gift card

On December 11, 2016 my son purchased 6 or more gift cards at the Walmart store #3495. He sent me a $100 gift card. Before I came to Florida I tried to register it. It was not working so I checked the balance and it stated there was only $10 on the card. I proceeded to check the transactions and there were two, one for $60 and one for $30 and I believe it stated they were done on December4th. How can this be if my son didn't purchase them til the 11th. The only way I can see is if the clerk switched it out with another?
I would like a new gift card for the $100 that my son paid for it. I would like this resolved within the next two weeks. Also he lives in Clarksville, Tn. and I live in Glenburn, Maine. If you need any more information my email address is [protected]@aol.com. He does not have the receipt as he did not believe he would need to keep it, I am also attaching a copy of my license as I was requested to do.

Read full review of Walmart and 2 comments
View 0 more photos
Hide full review
2 comments
Add a comment
L
L
LvdBtch!!
, US
Sep 23, 2022 7:28 pm EDT

You should not have your info posted like that. Smh!

W
W
Walmart is ripping us off!
Minneapoli, US
Aug 28, 2022 8:26 pm EDT

Why does Walmart take me aside and ask if someone is making me buy a $500. walmart gift card? Now that my leg is too severe I send my Older Grandchild AND my Daughter was the last time! Happening to all of us! Due to bad accident I shop online. Only sending relatives in since it's worse.

I am betting and it is sickening to think but , I am Native American with long black hair and brown eyes.

Is Walmart really that prejudice?

ComplaintsBoard
S
11:02 am EST

Walmart rude jewelry dept manager at, wal mart horn lake, ms was treated like crap to my face twice!

I purchased on Dec 18th 2016 a 10kt gold rope chain necklace for 48.00 plus tax. Less than 2 weeks later I was standing in my kitchen and felt something on my neck thought it was my shirt tag and maybe I had my shirt on backwards. I barley pulled the collar of my shirt out to see if it was the tag and the chain popped off like it had been pulled on very hard. I couldn't believe it had broke that easy since I had not put any pressure on it at all. When I tried to swap or return it the lady jewelry dept. supervisor told me it was broke and she couldn't help me with it in any way because I didn't have the receipt for it and I couldn't prove when I purchased it. I pulled my phone out and showed her where my bank debit card had cleared that purchase and she told me I could of purchased gas for that amount and there was no way to prove it otherwise. She then turned to the 2 young girls working behind the counter and said "you need to start telling people about these rope chains we're getting way too many of them back!" I thought about her saying that for a couple of days and went back this past Saturday and spoke to a different supervisor and told her my story, she said my need to come back during the week and talk with Barry Hill the store manager because if they were getting way too many of them back something must be wrong with them. I went back (for 3rd time) today and was told Barry was on vacation (by Brian another manager) but a copy of the receipt could be pulled up and for me to wait there for a minute. He came back with the same rude woman and said sorry but she said it's broke in the middle and we can't do anything about it. I said broke is broke what does where it's broke have anything to do with it? He said sorry and walked off. I'm stuck with a 48.00 piece of crap and very hard feelings about the way I was talked to & treated. NEVER again will I purchase anything there and will also let my friends and family know!

Read full review of Walmart
Update by Sharon Myers
Jan 18, 2017 1:27 pm EST

I think I might have posted the wrong date on the first time I went to store to swap/refund it was on Thursday Jan. 12th. I purchased the necklace on Sunday Dec. the 18th, my debit card bank cleared it on Monday the 19th total was $51.36. It broke on Tuesday Jan. 10th. I went to return/swap it on Thursday Jan. 12th and on Sat. Jan. 14th and then again on Monday (to see Barry Hill) Jan.16th. Sorry for the mix up!

Update by Sharon Myers
Jan 18, 2017 11:06 am EST

I would also like to add when I went into the store Monday and spoke with Brian I mentioned he returned with the same rude woman. I was talking about the jewelry dept manager that I had already spoken to the first time I went in to return/swap on Thursday Dec. 18th. She walked by in front of me and gave me the "if looks could kill" look didn't say a word and left. I'm 59 years old and know better than to jerk or pull hard on an necklace. I'm also honest and if I thought I was in the wrong the least bit I would have taken the broke chain to a jewelry repair shop and had it repaired. This was suppose to be a gold chain not a gumball machine purchase.

Hide full review
ComplaintsBoard
C
8:36 am EST

Walmart shoes

This is the worst pair of shoes I've ever owned. After just 5 wearings the synthetic leather cracked open on the left shoe, at the point at which it flexes. Then the entire sole came detached from the upper. With so little wear the soles are like new, but the entire shoe fell apart. The sole material is very heavy, which gives the impression that the shoes would be durable. But the opposite is the case - the materials are inflexible and they split and fall to pieces. It's a defective product, poorly designed and poorly constructed.

Read full review of Walmart
Hide full review
ComplaintsBoard
S
6:21 pm EST

Walmart pert plus shampoo w/moisture

I been coming in Fargo, ND Walmarts for over 2 weeks every weekend for Pert Plus shampoo w/moisture & its always not there & empty where it suppose to be thats terrible service to your customers like me I'm on the waiting list on Walmart.com for when it comes in & thats also over 2 weeks & that goes for some of the rest check your inventory like on the shelves because for Pert Plus I had to go to Amazon because Target stores doesn't handle Pert Plus Walmart & its hard to find your employees for help on things like where items are at so start improving your service to the customers at this second Walmart employers!

Read full review of Walmart
Hide full review
ComplaintsBoard
B
12:36 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Walmart being given the wrong medication

On Oct. 2, 2016 I went online to refill my medications at Wal Mart in Madison Tn. I picked those up the 4th. When I got home the pharmacist had duplicated the refill for the Coreg. When I started to take my first dose of Lasix from this refill I noticed they were different, I called the pharmacy and was told that sometimes they get medications from different companies therefore they will be different. I believed him. After taking them twice a day for a few days my problems only increased, even to the point of having to pull over on the side of the interstate because I was so impaired. A few days later I was so sick I went to the E.R. but didn't take my meds with me. more days went by and I was retaining so much fluid that I wouldn't walk across the room without being short of breath. I then went to my primary doctor taking my meds with me, the medication they gave me for Lasix was Hydrocodone a controlled narcotic. I am 63 years old with congestive heart failure there mistake could have cost me my life. The manager at the pharmacy laughed and said I bet you were sleeping a lot. There was nothing to laugh about and now it is January and Wal Mart doesn't care to talk to me.

Read full review of Walmart
Hide full review
ComplaintsBoard
M
7:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Walmart black 500w portable folding electric motorized treadmill running fitness machine

I have been attempting to return a black 500w portable folding electric motorized treadmill running fitness machine. Sales order id [protected]; id [protected] for $174.00. I have called walmart many times who stated that they contacted this best choice products on my behalf. They said that they would contact me within 1 business day. This has not happened. I ordered the on friday, december 16th. Then discovered i was given one. I started to try and return before christmas. This has been frustrating because my many phone calls and emails and small mail of been ignored. This package has not even been opened.

Read full review of Walmart
Hide full review
ComplaintsBoard
J
3:06 pm EST

Walmart walmart.com

I ordered a Samsung j7 phone and was sent a Samsung j5 so I returned and ordered again.I chatted with Customer Care Service and was told would get a j7 this time but again j5 .

Samsung Galaxy J7 J710M 4G LTE Octa-Core Smartphone with 13MP Camera (Unlocked)

Price: $233.54

Sold by Walmart.com

Returned
This item was returned on Thu, Jan 12 Order #[protected]

Returned items

Samsung Galaxy J7 J710M 4G LTE Octa-Core Smartphone with 13MP Camera (Unlocked)

Price: $233.54

Sold by Walmart.com

Returned
This item was returned on Thu, Jan
then when I chatted with Customer Care Service they told me there listing is for A j5 not j7 ! j5 is smaller cheaper phone I tried to tell person and I told her she was wrong and she cut chat off?!

Read full review of Walmart
Hide full review
ComplaintsBoard
L
3:03 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Walmart the 1000 free gift card

This is a scam. It should be considered false advertisement. I spent over three hours filling out forms and answering the same questions. All the while it telling me that there is only one more question and I can claim my free $1000 gift card as soon as I finish. I mean it says no purchase or obligations nessacary. The gift is already yours just fill out these few questionnaire and we will tell you were to go claim ur prize. I feel like i should get the prize just for the aggravation.

Read full review of Walmart
Resolved

Nothing has neem done at all!!

Hide full review
ComplaintsBoard
B
5:32 pm EST

Walmart received the wrong movie

I went to go rent a movie and turns out that it wasn't the movie I wanted or even chose and the one I received is currently not out for redbox rental so I would like a refund or some red box credit please. Y'all should really check every movie after a costumer drops them off for this reason. I really wanted to enjoy the movie but instead I get another different one that's not even out for red box rental

Read full review of Walmart
Hide full review
ComplaintsBoard
L
5:21 am EST

Walmart pharmacy manager and most personnel

Incompetency and rudeness!

Twice we have received the wrong medicine. Almost every visit we get less than all our medicine — we ask them to look for more — they say, "that's all."

Just like this time, january 2, 2017. When my I went back to the store on this day to get the rest of our medicine (That was ready to be picked up on december 31, but they said there were no more there), I spoke to the pharmacist about it. He said, as they always do, "I don't know why they didn't give it to you." that gets so old. I offered my take on why they didn't give it to me. I told him they were too lazy to actually walk over 2 steps and look. Michael said oh no! That's not why. I said, "well I disagree." michael told me maybe I should go home. Michael is the manager. That is how much good it does to complain — and we are not complainers. Otherwise we would have sued when we received the wrong medicine — twice.

My wife did write a complaint last december and got a response from someone who cared. This time she wrote a complaint to wal-mart's consumer feedback and received absolutely no response! They don't care. (If it were you — you might use all caps too)

Just on the slightest chance that someone cares — I will take all our business to kroger unless michael, the manager of walmart pharmacy in starkville, ms, personally apologizes to me. That is all I want. That was uncalled for on his part. He owes me that. He had to call last time, but he did not apologize. He only said he wished he had been there. Why? So he could tell my wife she should go home?

Larry gregg
[protected]
[protected]@bellsouth.net

Read full review of Walmart
Hide full review
ComplaintsBoard
V
11:57 am EST

Walmart black friday tv

As soon it was available to purchase online I submitted for the 55" Philips advertised for $298. I got the confirmation that I would get it in 5-10 days delivered to the store and that I would be charged when it was shipped.

It is now Jan 2nd and still no TV. Not to worry because they charge me back on Dec 5th and created a label (3 agents couldn't find it until I mentioned a lawsuit). When I called I was told that a few stories. 1. My order was cancelled. 2. I was charged because it's on the way. 3. It's at the store. 4. It will be to the store within a few days. I waited. A week later I stopped at the store where I thought it would be and it wasn't there. They told me it was showing at a store up the road. I called there first and was told at first that they don't get TV's. It wasn't until a manager got on the phone that I found out they indeed get TV's but mine was there.

I checked the status of my order online and it says cancelled. I asked the manager to check the order and in the Walmart system it shows in transit.

Here I sit with no TV, my money taken and no idea if I will receive my TV. So I called CS again and before you're done with the conversation they are more than willing to return the money. I explained I want the TV not my money back. They tried talking me into taking my money back and going to buy one from the store but they are $398 in the store so that's not going to happen.

The bottom line is, money taken before the shipping, lie after lie whether intentional or not, still no TV in sight AND I have recordings of the agents and the promises.

Your move Walmart.

Read full review of Walmart
Hide full review
ComplaintsBoard
H
9:19 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Walmart tire lube / customer service

I took my car for an oil change on christmas eve.. Big mistake they broke my car. I was told they used a power tool on something that required a special hand tool leaving me stranded from then until monday afternoon. We had plans for my grandsons 2nd birthday (Christmas eve) as well as hotel reservations to be near our daughter and grandsons for christmas. We missed out on memories we cant get back. On monday when I went in they did fix my car and gave us 2 movie tickets with popcorn and dinner for 2 plus$100 and told sorry but goodbye! I've called cooperate several times, I have tried to speak with the store manager but he is never there. I even called fox 6! I really didnt think this was the way walmart would want to leave even 1 customer feeling, I see I was wrong.

Read full review of Walmart
Hide full review
ComplaintsBoard
D
4:58 pm EST

Walmart kidkraft childrens table and chairs damaged

I purchased this table and 4 chairs for my grandson for Christmas from Walmart.com. I purchased it 2 months before Christmas. It was shipped it the manufacturers box and no additional packaging. As such I did not open the box. On Christmas Day it was opened and it was obviously damaged and had been previously returned. Unfortunately I cannot locate my receipt. I am extremely disappointed that I was sold a damaged and previously returned item. I would hope that plumstuck would make this right.

Read full review of Walmart and 2 comments
Hide full review
2 comments
Add a comment
P
P
PennyEscobar
, US
Jul 14, 2017 10:02 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Get in touch with Walmart's headquarters - https://www.complaintsdepartment.com/walmart/

T
T
TomW1234
, US
Dec 29, 2016 6:16 pm EST

How do you know it had been returned previously?

ComplaintsBoard
N
2:01 am EST

Walmart horrible mistake

I bought an iPhone 7 from Walmart and received a 32 GB instead of 128 GB! I can't say anything bad about the phone itself, it arrived in a timely manner and was in a good condition, but that was not what I paid for. I contacted Walmart customer service and they said that there was nothing they could do. There is a huge difference between 32 GB and 128 GB and 128 GB one costs more! They said I'll get a partial refund soon, but I don't need it. I'm stuck with 32 GB iPhone and everyone knows that iPhones can't have memory cards! 32 is not enough for me! I will sue Walmart!

Read full review of Walmart
Hide full review
ComplaintsBoard
J
2:46 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Walmart trampoline online order # [protected]

We ordered a trampoline package order # [protected]. At the time we ordered we were given a date of December 23rd 2016 and after spending several hours/minutes on the phone just get the runaround and wrong information about truck arrival and different individuals to talk to we still have not received or able to communicate with a manager. Now we are given a date of the 27th if this was the case we would have never ordered it. We were able to leave out of town due to waiting for this item as we were told they had 2 trucks arriving on Saturday the 24th so we had no choice but to wait for it but again NO ORDER RECEIVED!

Read full review of Walmart
Update by Joe Morones
Dec 26, 2016 2:48 pm EST

correction...we were UNABLE to travel out of town

Hide full review
ComplaintsBoard
C
7:51 pm EST

Walmart walmart

So the Walmart in new Hartford ny closes at 6 but they wouldn't let any one in after 5:30 so they could leave at 6 it was completely asinine they had the doors open but they had employees blocking the door saying that the reason they wouldn't let anyone in was so the could leave at 6 it was completely crazy and the store was supposed too be open until 6 not 5:30

Read full review of Walmart
Hide full review

Walmart Customer Reviews Overview

Walmart is a leading retail giant that offers a wide range of products at affordable prices. With over 11,000 stores worldwide, Walmart has become a household name for millions of shoppers. The company's online store, Walmart.com, has also gained immense popularity among consumers.

Walmart.com has received numerous positive reviews from customers who appreciate the convenience of shopping from the comfort of their homes. The website is easy to navigate, and customers can easily find the products they are looking for. The site also offers a wide range of products, including electronics, home goods, clothing, and groceries.

Customers have praised Walmart.com for its competitive pricing, with many stating that they have found products at lower prices than other online retailers. The website also offers free shipping on orders over a certain amount, which is a significant advantage for customers.

Walmart.com has also received positive reviews for its customer service. The company has a dedicated customer service team that is available 24/7 to assist customers with any issues they may have. Customers have praised the team for their prompt and helpful responses.

Overall, Walmart.com has received overwhelmingly positive reviews from customers who appreciate the convenience, affordability, and customer service offered by the website. With its wide range of products and competitive pricing, Walmart.com is a top choice for online shoppers.

Walmart In-depth Review

Product Range and Variety:

Walmart offers a wide range of product categories to cater to diverse customer needs. From groceries and household essentials to electronics, clothing, and furniture, they have it all. The variety of products available is impressive, with numerous options within each category. Walmart also offers a mix of well-known brands and their own private label products, ensuring quality and affordability.

Pricing and Value for Money:

Walmart's pricing strategy is competitive, offering affordable options for budget-conscious shoppers. Their prices are often lower compared to competitors, making them a go-to choice for value for money. With their everyday low prices and frequent promotions, customers can save significantly on their purchases without compromising on quality.

Customer Service and Support:

Walmart provides multiple customer service options, including phone, email, and live chat, ensuring convenience and accessibility. The responsiveness and helpfulness of their customer support team are commendable, as they strive to address queries and resolve issues promptly. Their return and refund policies are customer-friendly, allowing hassle-free returns and exchanges.

Online Shopping Experience:

Walmart's website is user-friendly and easy to navigate, making the online shopping experience seamless. The checkout process is smooth, and they offer various payment options, including credit/debit cards and PayPal. Product information is readily available and accurate, helping customers make informed purchasing decisions.

Shipping and Delivery:

Walmart provides a range of shipping options, including standard, expedited, and free shipping for eligible orders. Their delivery speed is reliable, with most orders arriving within the estimated timeframe. The packaging is secure, ensuring products are well-protected during transit, and customers receive their items in excellent condition.

Customer Reviews and Ratings:

Customer reviews and ratings for Walmart are generally positive. Customers appreciate the wide product selection, competitive prices, and reliable service. Some common positive feedback includes fast delivery and helpful customer support. Negative feedback often revolves around occasional product availability issues or delays in customer service response. Overall, customer satisfaction with Walmart is high.

In-Store Experience:

Walmart stores are known for their cleanliness and organization. Shelves are well-stocked, making it easy for customers to find what they need. The staff is generally helpful and knowledgeable, assisting customers with their inquiries and providing guidance when needed.

Community and Social Responsibility:

Walmart is committed to social and environmental responsibility. They have various initiatives in place to promote sustainability, such as reducing waste and supporting renewable energy. Walmart actively engages with local communities through charitable donations and volunteering efforts, making a positive impact on society.

Loyalty Programs and Discounts:

Walmart offers loyalty programs like Walmart+, providing members with benefits such as free shipping, fuel discounts, and access to exclusive deals. They also have regular discounts and promotions, allowing customers to save even more. These programs provide significant value to frequent shoppers at Walmart.

Overall Rating and Recommendation:

Based on the evaluation of different aspects, Walmart deserves a high rating. Their extensive product range, competitive pricing, and excellent customer service make them a top choice for shoppers. Whether you prefer online shopping or in-store experiences, Walmart caters to your needs. We highly recommend Walmart to customers looking for quality products at affordable prices, backed by reliable service.

How to file a complaint about Walmart?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Walmart contacts

Phone numbers

+1 (800) 966-6546 +1 (800) 925-6278 More phone numbers

Website

walmart.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Walmart?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Walmart Customer Service. Initial Walmart complaints should be directed to their team directly. You can find contact details for Walmart above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Walmart. Discuss the issues you have had with Walmart and work with their customer service team to find a resolution.