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4.0 8310 Reviews

Walmart Complaints Summary

755 Resolved
1975 Unresolved
Our verdict: When using services from Walmart with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Walmart reviews & complaints 2792

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J
9:00 pm EST

Walmart nasty store

The store in Shawnee is so nasty, we don't want to shop there, I could not believe the floors and the nasty shape the store is in, It looks like no one takes pride in the store, We have never been in a store that looks like that before, someone needs to take control and clean up that mess, where is the management there, Sleeping? If the store continues to be that way we will shop elsewhere, and I'm sure others will agree with us that the store needs cleaned up.

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ClintC
, US
Oct 11, 2016 7:09 am EDT
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Most mornings, I would get hot food before 9am. Now, the lady moved to a different area, food is not even started until after 9am. This really sucks. Oh ya, one day I had to ask Kenny to change his gloves. He went from dirty sink to serving food. GROSS

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P. Sisson
Seminole, US
Jun 19, 2013 3:26 pm EDT
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Also they have rude, ignorant cashiers. The store is nasty and they make no attempt to clear it. Have they not heard of the customer is always right...

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Shawnee WalMart Store
Shawnee, US
Jul 22, 2011 3:09 am EDT

Chris Nelson, who is not only two-face, deceitful, and conniving pathetic store manager but also who doesn't provide sales for the losing store. He is the reason almost all except few lower managers lost their jobs beacuse of his wonderful leadership skills.
Upper Wal-Mart mgt must love him so much that he is keep get out of things. Or maybe he is blowing some trashy supervisors so bad. If he provide something for the store then I would say good job but he is such a pathetic professional liar...I pray that someone looks into his deceiving work...

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Shawnee WalMart Store
Shawnee, US
Jun 28, 2011 6:13 pm EDT

This is a pathetic store and its store manager Chris

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Babs76
Tecumseh, US
Mar 11, 2011 4:23 pm EST

and yes i know it's spelled appalled... typo

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Babs76
Tecumseh, US
Mar 11, 2011 4:21 pm EST

I'm not sure what Lee is smoking. More times then I care to recall I have been appauled by the filth of the Shawnee Wal Mart. The employees are rude and very unhelpful. It doesn't matter if you complain or not...nothing happens. There is a man that works in the paint section that I have complained about twice. I've been told by others that many complaints have been given on the same fellow and he is still there. It is obvious the management of this particular store could care less.

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Lee Buxton
burley, US
Jan 26, 2010 8:43 am EST

The main thing that I notice about all stores whether a Wal-Mart or another superstore is the bathrooms.
These stores will use their employees to clean their bathrooms when these same people don't clean their
own bathrooms at home.

This is mistake @1. The stores make more than enough money to hire professional cleaners and should do so.

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....
, US
Jun 28, 2009 2:59 pm EDT

what are you smoking? that's not true at all. that statement is 100 percent false. the store is corporate, meaning all of them do pretty much the same thing. their floors are not dirty, the store is not nasty. every store does the exact same thing... you should get your story straight and quit making up lies that make you look ignorant.

ComplaintsBoard
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7:36 pm EST

Walmart manager's ban together against me, did not report my work injury!!!

Manager's - mike, john, juan, the entire management team at store 2688, these men have me at lost for word's. I was a new employee that was alway's giving wal-mart 110%, not unlike, other employees who are stealing, making false time adjustments for wages they never worked, clocking out, leaving the job for long periods of time, re-appearing back to work as if they were there the entire time. I was constantly told I was doing a great job. Was moved to the grocery dept, told I was going to get a wage increase, it never came. I continued to give my all. I was very dedicated. A mother to three children I was given custody of 6years ago by child protective court, both of my children are chronically ill, I needed this job, my family just moved to tyler, after seeking employment from various companies, wal-mart hired me first. While working during the hurricane ike storm, my work load was unusually heavy. I was sent on one of the most demanding isle of the store, the cereal isle, with no help, yet I was able to complete my assignment by cutting my break/lunch. I noticed two men were assigned a isle that only required one person. I injured myself at work, manager's asked if I could work the next two day's off, which were my off days, after working a week straight. I said yes, without hesitation. I called in that morning explained to manager I was not able to come in, due to the injury of my back/neck. Okay, take it easy sandra was stated. After two emergency hospital visit's it was found that I had swelling in my back/neck causing severe pain to the left side of my head. My emergency room excuse for work was given to the over-night manager (Mike) mike also, did not report the injury, nor did he file my work-injury paper's into my employee file. The paper's were never found/other manager's claim there's no mike as manager. I filed my worker's comp. I needed medical attention/required to be off longer for rehabilitation. While waiting for wal-mart insurance carrier to furnish claim number to doctor, I was informed that wal-mart managers knew nothing of my injury. I was fired /without notice. The managers called me, to come in and fill out workers comp claim papers, only to have me fill out the papers, have juan carlos, one of the managers take the information from me, go into another room with other managers to discuss the plan of how they are going to tell me, I didn't hurt myself, make a date, to tell me I was fired, therefore, I don't have a claim. I need medical treatment desperately, doctor's in tyler refuse to see me again because they want the carrier claim number, wal-mart is still refusing to send in the claim, even after I came in to fill out the claim forms. Let me guess, those claim forms dont exist either? My imaginary friend filled out those paper's also? Wal-mart, what a joke! Wal-mart alway's helping in the community, what about the employees? Under paid, over-worked. I have witnessed a lot of wrong doing at this location. Managers in the office listening to music, conversating about personal business, bad-mouthing employees. Managers not answering phones/walkie talkies/not assisting customers. On various occasions, I was on the floor/customer ask for large quanities of an item/after seeking manager, manager did not attempt to look for item, costing wal-mart inc. To lose over $1, ooo for this particular exchange. Told me to tell customer we were out of the item, when in fact we had it in stock. I apologized to the customer and sent him to targets for the exact item he was requesting. I was not going to tell a lie. Another customer asked me to see if a baby crib was in stock, I ask the manager/again this manager didn't attempt to look. Customer asked to talk to manager, manager was not in office anymore/manager was paged. Do you think that manager ever came after several pages? Think again! No! What kind of skill's do these rude managers have to have for their position? Wal-mart suppose to have an open-door policy, yeah! Right! All you have to do is, pay a visit to the smoking section outside for employees, you will hear managers talking about other managers, employees personal business. Cursing, etc. Wal-mart is in desperate need of mystery shoppers at this location. I could go on-and-on, but hopefully wal-mart inc. Would do the right thing and send me some medical help. I can't afford to be ill, my plate is full with the children. I do not have anymore medicine to help me until wal-mart send my claim to the insurance carrier. The thing that I don't understand, the insurance carrier for wal-mart is willing to furnish the claim, only if wal-mart could send it in to them... Signed, I hope the next company appreciate a good employee... Sandra sanders, tyler, texas if anyone would know of any kind of assistance for me, medical, legal, please send to. [protected]@yahoo.com

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Iamcallingbullshytonyou
Augusta, US
Aug 26, 2010 3:01 pm EDT

don't write in ALL CAPS dummy it gives the impression your shouting. also no one is persecuting you. you are an ignorant fool with limited marketable skills. you have issues, welcome to the world we all have issues. if you get hurt on the job, it is YOUR responsibility to report it to a salaried manager immediately. WM puts you through a procedure to document and assist you. i am calling bs on you because you are a typical loser trying to get over.

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12:04 am EDT

Walmart utterly appaling service - hazard to take your picture here

My experience with Walmart Pictureme studios has been the most appaling service I have ever received from any business ever.

Here is my horror story about Picture me studios.

I made an appointment using the online system for picture me studios at http://www.pictureme.com for last Sunday 6pm appointment at the Fremont, CA Walmart located on 44009 Osgood Road. On Sunday at about 4 pm I got a call from Picturemestudios in Fremont Walmart saying that they do not I said okay and rescheduled for the next saturday (today) at 6pm

I showed up promptly at 6pm today studio with my 7 month old son in hand and my daughter to take our annual Christmas photo.

I saw this woman who was talking on the phone, and at the same time chewing and staring at the computer screen. I gently told her, "Hi I have an appointment".. Now without looking away from the screen or even without any eye contact, she says "I do not see an appointment" now.

I then proceeded told her my story - saying that this was a re-scheduled appointment from a week back. Her response was - "I dont have an appointment, I dont have an appointment" in an extremely rude tone. I was getting a bit concerned. I expected a bit more courtesy if they had messed up the appointment. I didn't see any word of apology or remorse. On the contrary, the woman got even more belligerent - saying "You can't just walk in.."

At this point. I asked her her name - to which she responded "I dont have to give you my name". Like other walmart employees I was expecting her to have a name tag - which she didn't have.

Then I asked her "Could I please speak to a manager". Upon which her response was "I don't have a manager", then I said is there a "supervisor at walmart", to which her response was - "I am not part of walmart, I dont care you can go talk to anyone you like".

I then stepped outside and asked for a walmart supervisor - I found this woman who was very courteous and said that "Picture me is not part of Walmart" and you would have to call them directly.

I decided then and there to walk out of there and never again to take a photo at walmart - nor even visit that store. It is unbelievable that Walmart can rent out space to a horrendous company like this. Extremely POOR SERVICE with no accountability. I wonder how this comapny can be in business.
After I came back, I searched on the internet.. and lo and behold I was not the only one. Several people have complained about this company and don't think it has any effect on them.

NEVER USE THE PICTUREME STUDIOS IN WALMART FREMONT. This is the worst service I have received from anyone, I repeat anyone. Shame on Walmart for associating themselves with such a company. I don't think I will shop at this walmart again.. it has left a really bad taste in my mouth.

I am going to followup this letter with a snail mail letter to Walmart and Pictureme. They should atleast hire staff with some courtesy.

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ohmygoodness2
, US
Dec 29, 2010 9:41 am EST

I feel we were completetly ripped off by Picture Me portrait studio.
We were presented with the packages that ranged from 327 to 109.
The individual sheets were qouted at 20-30 a piece. The picture CD was qouted at $250. Thinking that we ordered one of the cheaper packages, we left spending $150, and a sick feeling in the pit of our stomaches. When I got home, I looked online and saw that you could order individual sheets for 9.99. I am going back tomorrow and demanding a complete refund. The reciept also has a $10 portrait smiles club charge tacked on, which we never agreed to pay. It also shows that we took home something for 29.99, and we never took anything home. Never, ever go to this studio.

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11:11 am EDT
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Walmart vision center has a only 60 days warrenty for a frame

My eyeglasses frame made by titanum was broken at Sep 2008 while I cleaned lenses, which was bought from Walmart in Jan 2008. I asked them to replace it and they said that the frame warrenty had only 60 days. I complanied it to them to make no sense because the previous frame I had had kept more than 3 years. If anyone knows the only 60 days warrenty of a frame who buys it at Walmart? Even worse they suspected me to buy it there while they found my information from their system, i..e. they found my info but they said that they didn't have my purchase record. I had bought it only once at Walmart. I doubt that the frame may had a fault from the beginning because people know Titanum is very flexible as well as very strong I complained them to mention the such a short warrenty policy before I bought it and they said you didn'r ask it. What on earth is it? Is it Walmart customer care? It's not acceptable nor has common sense. I'll have further action to correct it. Also eyeglass is very important to protect eyes. Malmart warrenty policy and attitude to customer should be changed.

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lcyoro
Waialua, US
Jun 23, 2009 1:02 am EDT

Just HOW long should ANY store have a warrany? I thinK Wal-mart's in NOT unreasonable!

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80ist
, US
Apr 27, 2009 8:18 pm EDT

I feel for u. My Walmart frames lasted a mere 3 months when i broke them against a metal structure sticking out of a building under construction. They just went pop and were in pieces and mine too were the best they offered. Walmart's optometry is independent from the Walmart Store. I don't recommend them. Their prices are highest in the nation with the smallest selection. A co-worker bought her glasses at Walmart and soon they were scratched like a ski slope. I recommend the eyeglasses at BJ's.

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12:27 pm EDT

Walmart making extra pictures without permission

When I went to pick up the pictures of my daughter from the studio, they showed me an extra 4 sheets. They gave me the options of purchasing them for an extra $20.oo. I asked them what happened to the pictures if I didn't purchase them and they told me that they send them back to the company where they destroy them. I then asked if they could promise me that they would be destroyed. She joking laughed and said I would like to think that you could trust people. Well, personally I do NOT just trust other people that I don't know whom have pictures of my 9 month old daughter dressed up as Tinker Bell. Absolutely NOT! When I called the company to complain, all she could do was apoligize over and over. She then said that they have been making extra copies for a few years and apoligized again. Then asked me if I would ever go there again. I instantly replied no I wouldn't and she asked if there was anything else that she could help me with then. I find all this to be extremely rude and unanswered. I have never heard of a company making extra pictures WITHOUT my permission of MY child. I hope that no one ever go there to get pictures done, you never know where your childrens pictures may end up with them.

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AtreiyuSwift
Milaca, US
Apr 21, 2009 3:29 am EDT

yeah they do make extras. It's a sales thing. Also they sometimes audit the photography skills of the photographer to make sure they're doing they're job correctly. They get destroyed later on. Don't worry -nobody- wants pictures of your kids. They wont end up in the wrong hands.

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APhotographerWhoCares
Unknow, US
Dec 20, 2008 7:39 am EST

I understand how you feel however, when you have portraits made at PictureMe or any other professional studio, the studio or freelance photographer OWNS those photos therefore they do not have to have the permission of the customer to print extras, use them for promotion, place them in a portfolio, etc. The extra prints are printed to try to encourage you to purchase more. If you do not purchase them they are destroyed. Our studios are required to hold them for up to 60 days fot auditing purposes and they must stay locked away for safe keeping. Hope this helps. :)

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amanda
,
Nov 29, 2008 9:35 am EST

yes, all professional portrait companies produce extras- even companies that develop your film do this-- for sales! if you want to own your copywritten photos, take them yourself and have developed. but, that developer may still make copies and offer enlargements to you at some extra cost or deal of the day!

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Jane Doe
,
Nov 02, 2008 1:16 am EDT

This company and all other companies make extra copies at all times. Any time you go into ANY professional portrait studio they own the copyright. You can not even make a copy with out the copy right or you could face a 10, 000.00 dollar fine and jail time.

So next time you decided to buy professional portraits at any location remember you do not own them, you only bought copies of what the company now owens, a picute of your child.

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Cannon
, US
Oct 29, 2008 7:13 am EDT

The extras that they print are an attempt at impulse sales. If you don't purchase them, they are shredded and thrown away at store level, not sent back to the company.

Obviously you had a new person who was told the standard line.

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4:43 pm EDT

Walmart customer service is non-existant

I bought a Walmart Visa money card for my grandson who was going away to college. I put $500 on the card to start. When I check the balance on the card 45 days later, it is $3.55. On the web site, I printed the transactions to see how and where my grandson used his money. No problem there. The problem was a difference between the initial amount on the card ($500) and the total showing spent on the transaction sheet. That total was $308.41. A difference of $191.59. I called Customer support for help and not only received no help but was charged $2.00 for asking for help. This is so typical of any company these days. There is sell, sell, sell to get the customer's money. But if there is a problem later on down the line, forget the consumer. I'm fed up with this crap.

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malinda garcia
Bowie, US
Nov 25, 2013 8:59 am EST

I just got the walmart money card but could not get it activate now there no way I can get a live person on the phone they need a live person on the phone ////

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Elizabeth L. Crain
, US
May 02, 2011 2:22 am EDT

As if there weren't enough fraud in this world being perpetrated by identity thieves, lender GEMB has decided to pull off a little consumer fraud of its own. Why not? They got bail-out funds. They posted an enormous profit for 1st quarter 2011. So by all means let's stick it to small business people who are struggling in this economy.

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pw327
Hillsborough, US
Apr 26, 2011 12:35 am EDT

i hope someone will find a way to sue walmart and ge money bank they are rip off s 100% greed
i am seeking the return of over 750.00 how about these thiefs sent me a refund check of 57.00 mailed out on the 4/18 this is the 25th not here yet. and when ic all they programed the computer to send my request to a computer response.uuhhhhhhhhhhhh this is awfull just stick to the banks people it s the devil you no or the one you dont what a choice

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Mom in Michigan
Southwest, US
Apr 13, 2011 3:20 pm EDT
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It is straight up fraud. The C'customer service: is NOT in the US and when you request a transfer to a rep in the US it is refused and you are sent back into the queue in wherever they are. In my case, I pestered them to get me a supervisor who credited me back my refund in full after they said they would do it, and didn't. Then it was to be in 2 parts, half then half. I got it credited to the account in full after several calls. Then used it ALL and FAST. I will only be out the $24 remaining balance we had when we returned home. That was how fast they tried to take my money back, but I was prepared and got to MY MONEY befoe they could. Now they took it back and show a negative balance on my card online. I can't see ALL TRANSACTIONS and print them out but since I followed them closely while on vacation, I am 100% satisfied that I did the right thing by getting my credited refund OUT OF THAT ACCOUNT FASTER THAN THEY COULD TAKE IT AGAIN! You can get debit Visa and Mastercards at REPUTABLE and FDIC insured banks ANYWHERE. I will go back to that now that I have experienced the nightmare that is the Walmart moneycard.

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Danielle1234
Carbondale, US
Feb 04, 2011 11:58 pm EST

I lost my walmart money card and I moved but i cant talk to any one at the 877 number to tell them to send my card to my new address... wat do i do?

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Inglorious
Red Cloud, US
Aug 16, 2010 8:12 am EDT

The only thing I have had a problem with is customer service. I work overnight. I never even have the chance to hope for a person. And I don't see how they couldn't afford to have some staff after the "normal day" hours. I know, Hell and high water to come close to talking with someone, But I don't give up... So, If I need assistance, and willing to go the nightmare of your automated system, and willing to give in to the $2.00, Please... Stop treating your customers as if WE owe YOU anything. WE are YOUR paychecks. WE entrust YOU with our hard earned money, You don't have a right to nickel and dime (

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Le Guerrier
, US
Jul 27, 2010 1:20 am EDT
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In 2006 I used the Greendot prepaid money cards. There was never a problem. But now the Walmart Corp. has taken over this fine business and is abusing it unmercifully. I got two charges on my card from 1800flowers. This company, who I would strongly caution against using, screwed up the data entry on the order so I cancelled the order. The result of cancelling the order was that I wound up with not one but two charges for 113.99 on my card. 1800flowers was nice about it and we got on a 3-way with walmartmoneycard. During this conversation, I heard my card balance read aloud by a mechanical recording. But despite that breach of security, the matter was supposed to be settled. But my money did not reappear. I called walmartmoneycard again. They told me they needed an authorizing fax from 1800flowers. I'm unsure how seeing to it that they received this fax was MY job but I did the work, and they received the fax. Still, the money was not returned to my card. I was told it takes 2 business days. Being that this is simply a matter of data entry, I'm unsure why it would take so long. So I waited. No money. I called walmartmoney card again. They affirmed that the fax had been received and that ONE of the $113.99 charges would be returned to my card by 10pm. The other charge they said would be returned the following day. Well, neither of the charges have been returned. It is very difficult to know for certain what is going on with Walmart. I have no choice but to continue to try and get my money reposted to my card. If successful, I will simply go to an ATM, remove my money, and that will be the end of any further business with the Walmart Corporation. Their support team 'appears' to be helpful but they produce no results and they lie without apparent remorse. So my advice to customers would be to remove your money from this card the very first chance you get, eat the small loss you may suffer, and find some other place besides Walmart to spend your money.

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groundpounder33
Wyoming, US
Jun 28, 2010 7:09 am EDT
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GOT THE CARD IN A PINCH, IT ALSO SEEMS I HAVE PRBLEMS TOO AND ITS ONLY BEEN 8 HRS SOMETHING HAS TO BE DONE ABOUT THE COMPANY, MAYBE EVERYONE SHOULD JUST FIND A CLASS ACTION LAWYER THAT WOULD TAKE ALL CASES COMBINED TO THE FED COURT FILE IT AND LET THE PEOPLE WHO ARE GOOD AT IT HANDLE A LARGE CASE THAT WOULD IF WON WOULD HIT THEM HARD AND AT LEAST THEY, LL GET THE MESSAGR, AND JUSTUSE SERVED FO ALL EFFECTED, THANKS AND CHEERS ratsride2008@aol.com i welcome discussion on this subject

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laverne johnson
Bettendorf, US
Feb 17, 2010 2:31 pm EST

call with info [protected]

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laverne johnson
Bettendorf, US
Feb 17, 2010 2:28 pm EST

i just got a false bill (in mail yesterday) from a west asset management co in sherman, TX 'trinity west 345.00 . ONWEST 18 po box 1022 wixion Mi [protected]..BUT-the mailin adrress is 2703 n highway 75 sherman Tx 75090. 2 different adresses..this got to have something to do with my misplace debit visa money at least 2 wks ago...the co was having technical dificult the next mornin i had to keep callin back.

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12:22 pm EDT
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Walmart awful experience

Today I went to Walmart to get my baby enfamil. I get coupons in the mail for $5.00 off each can that I purchase. Today I was told that I can only use one coupon per day. I have used up to four coupons at one time for four cans of milk. The supervisor today also made me pay my purchase separate from everything else I bought. I also had coupons for $1.00 off powerade and she didn't let me use any of those coupons either. She said I can only make one purchase of one per day. That is not what the coupon said. Do the supervisors at Walmart know there own policies or do they make them up as they wish? I HATE WALMART!

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Ellen
, US
Feb 14, 2009 7:21 am EST

We purchased a Durabrand Dual Screen Portable DVD player Model: PDV-722. The unit has been working but the internal battery quit charging and it will not stay on or run with the unit plugged into a wall outlet or the cigarette lighter in the vehicles. The unit is not suppose to require a battery to run and is suppose to run thru the AC/DC adapters. We cannot find a replacement battery and WalMart is no longer supporting the product, however, WalMart has them in their stores and is selling them.

Lady Pink
Lady Pink
Nursery Capital, US
May 11, 2010 5:16 pm EDT
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I totally agree with you on the the supervisor making up new coupon policies. It seems like every time I go into Wal-Mart they have some new coupon policy. I had printed out 2 coupons for $1 off the Lunchables with water. They cashier told me they could only accept 1 coupon even though I was buying two. She stated they can't accept two of the same coupons. The new policy now is, "if it won't scan they can't accept it. The problems mainly with the internet coupons, cause Walmart thinks you sitting at home making counterfeit coupons. Kroger has no problem taking the internet, non-scannable coupons.

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funnygirl
Ohio City, US
Dec 12, 2009 9:54 pm EST

man what people find to complain about. This one is easy regardless, take a few extra people with you and send them to different checkouts.. If this is too hard for you, then suck it up and shut up. grrrrrrrrrrr...

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arthurincanada
Selkirk, CA
Sep 09, 2009 6:45 pm EDT

The original poster shouldn't have kids.

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arthurincanada
Selkirk, CA
Sep 09, 2009 6:26 pm EDT

Have you considered using proper grammar and punctuation when lodging your complaint? I have to say I LOATHE WalMart, but some of these complaints are laughable.

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arthurincanada
Selkirk, CA
Sep 09, 2009 5:51 pm EDT

You're a nurse? Did you get your degree from a cereal box?

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Liz
Indiana, US
May 27, 2009 1:38 pm EDT

If Wal-Mart didn't have something I wanted, I'd go look somewhere else or buy it online. That's just the way life is sometimes.

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Cheryl
Vevay, US
May 24, 2009 1:49 am EDT
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You think that Wal-Mart should give you $300 just because a game that your daughter wanted was out of stock (besides Bratz dolls are dressed like [censored]s and have too much make-up on what an example to set for your daughter). Lady get over yourself just because you are an RN doesn't make your better than everybody else. You say you make over 90K a year in your last rant because the door person asked to see your reciet it was only 80K a year get the facts straight and quit trying to get a free ride from every company you have any kind of dealings with. People like you make me sick.

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EpicRegret
El Paso, US
Feb 25, 2009 10:21 am EST

Just the name DURABAND is enough to scare me away from the product. How about calling the manufacturer and see what they can do about it. There could be some sort of recall for it.

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EpicRegret
El Paso, US
Feb 25, 2009 1:01 am EST

There is a limit on certain coupons. It should clearly state how many you can use at a time.

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9:12 am EDT

Walmart excessive service charges

I bought a Walmart prepaid Visa debit card for my daughter for $100 with a service charge of $8.94 attached to it on sept. 27, 2008. I called the service line to activate the card on the same day and arranged to have the card mailed directly to my my daughter. She had not received the card up to October 8, so I called to find out what was happening. they told me the card had been mailed on Sept. 29, but she would not receive it until Oct. 14, because the post offices would be closed on Monday. I find this hard to believe because I use the mail service all the time and it does not take that long for letters to be delivered. I do not believe they mailed the card out yet they charged me $2.00 to remind them to mail out the card. They also deducted $4.94 for monthly service charge and my child has still not received the card. So I am already out $15.88, while Walmart has been sitting on my $100 for nearly 3 weeks without providing a service. Given the other service charges that apply, this product is not worth it, even if you need something to teach your child how to use it. I DO NOT RECOMMEND THAT ANYONE BUY THIS PRODUCT IT IS NOT WORTH IT

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tammysnook3
Broken Bow, US
Mar 07, 2009 11:35 am EST

I bought a walmart prepaid visa money card, last month.It should still have $200 dollors on it but it only shows me to have $70.00 what's up with that?I am so angry that know one seems to know where it went.

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jlewis50
kansas, US
Aug 26, 2014 9:28 pm EDT

b1nary whoever I certainly agree with anyone and everyone who says the Walmart card is a scam, they are so if you got one and you love it then great for you BUT don't go saying everyone else is lying because we are not. I have never bought one of these before as i have credit cards as well as Debit cards with both my banks BUT i decided to get my 17 year old daughter one of these and it has been two weeks still no permanant card in the mail. So i called them and since she is a minor i thought i would talk to them but they said they will speak with her. So after asking her questions they then told her to use her change still on the card then she will just have to buy another card. Then they hung up. When she told me this i'm like what the heck? I bought this and they said just buy another without any explanation at all. I have tried calling them back and cannot get through, their phone system sucks. So that is our first time awful experience.Thank You very much oh and the reason i called them besides the card not coming yet was also because when we went to load 100 on the card earlier today it would not allow us to load on it.--First and LAST time for us.

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myfait
Mount Juliet, US
Jul 22, 2009 2:42 pm EDT

OK, Let me get to my complaint first...I have had this card for almost a year and while it is pretty convenient, easy to load, cash checks, convenient to use...It is also very frustrating, at times. I have had multiple instances of being charged for something that I didn't authorize or had pending authorizations on my card that shouldn't be there. When I call the vendor, they release the funds or credit my back the charge; but for some reason, Walmart representative claims that it will take 10 to 21 days to release those funds for my use. As an unemployed, low income citizen this is extremely inconvenient to me. And yes, it makes me angry. I use this card to pay bills and to have even a little amount unavailable to me, well it's hurtful. I am considering taking legal action...and I suggest that those of you who have had trouble with the card do the same. No credit card company should get away with this. Vendors and creditors alike need to be accountable for their actions. After all, we, the consumer, are.
okay, I understand how "b1naryatr0phy" gets her opinion, but i have to agree with both other posters. They are not liars or an idiot...you need to understand that there are different type of cards at Walmart to purchase and that the fees are different on each card, which are not always well stated and the cashiers don't inform you of those charges. Also, when calling in to speak to a CSR, they did charge for talking to a representative. Hidden fees occur all the time. And we aren't always aware of them till and unless someone points them out. And the representatives aren't always as helpful as they should be...
Thank you

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Susan, Kearney, Ne
Kearney, US
May 14, 2009 12:03 pm EDT

I also had a bad experience with the Walmart prepaid card. My aunt bought me one for Christmas and It never worked. It had $20 on the card, but it cost her $28 to buy it with all the fees. I never saw a penny of the money on that card. I called into customer service to be charged $2 to talk to someone about the "invalid?" card, by this time the card balance was down to $5.44 because of all of the fees. I never got back any of the money! I had a very bad experience with this and will tell as many people as possible not to every WAIST their money on this. I could have just flushed it down the toilet and ended up with less stress.

Susan from Kearney, Nebraska

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b1naryatr0phy
Rollingstone, US
Mar 18, 2009 7:04 pm EDT

Wow talk about word manipulation. Okay lady, either your lying or an idiot. Because I've got the same card, when you purchase it you get a temporary card to use until the actual one with your name on it is mailed to you. Your temporary card works just the same as the mailed one. I used the temporary one all the time, pretty much every other day with no problem. So either stop being dumb, or stop being deceptive.

btw: I LOVE this card, mainly because I'm so sick of dealing with the scamming banks.

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Walmart waste of space

There is this cashier at the Springfield Walmart who is a total waste of space. She always has a sour look on her face and is just nasty to everyone. She looks like she is being tortured and forced to work there! She is a HUGE girl with tattoos all over and it's just so trashy. I refuse to shop there anymore! I have never been treated so horribly. The last time I was there I was sickly sweet to her. When she gave me my receipt I said "Thank you very much" and she grunted. I can't believe it.

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HeyHeyHey1980
, US
Sep 16, 2010 9:51 pm EDT
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Don't go back to that walmart. Go somewhere else. There are employees like this at all walmarts. When you say hi to them, they look like someone just took a dump on their shoes. I go to the self check out line or just not talk to them. They probably don't want anyone to talk to them, so just dont say anything to them. Some of them do grunt though when you say thanks. It like talking to a cavewoman but funnier. Just feel sorry for them, they work at the evil company that is walmart who treats their employess like crap. How do u expect them to act making minimum wage at a dead end job probably supporting a kid or three while only getting 20 to 30 hours a week.

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funnygirl
Ohio City, US
Dec 12, 2009 10:04 pm EST

I think you passed judgment on this girl before she did a thing. She is huge and has tattoo's all over the place. You labeled her as trash. Yet you headed right for her checkout more than likely because it had less of a wait. Find another checkout to pay for your rabbit food and stop judging people. Regardless of what comes out of your mouth, your body language told her exactly what you thought of her.

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GypsyRoad
Jeffersonville, US
Sep 17, 2009 12:49 am EDT

That is just too damn funny about you killing her with kindness and all. These people have more job security and yet they act like that. They need to take it out on the management and overthrow them. That's what they need to do. It's not the public's fault that those igmoes treat their employees so bad.

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Bubbles
Lakewood, US
Mar 23, 2009 4:38 pm EDT

That was just ONE employee. Report her to a manager so they get to the bottom of her bad attitude.
Walmart is making more of their stores available and making more of them "super walmart" so u can get more of your groceries their. They are trying to get more people to shop their, not get less customers.
This is the worst recession we've ever had in history-and u are complaining over something that's a lil' "trivial" during tough times. I think you need to choose your battles when you're trying to save a buck.

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Walmart awful place

The manager at the riverdale nj wal-mart laughed in my face when i went back to tell her my daughters glasses my 7 year old daughters were to big! They were falling off her face and she told me there was nothing they could do about it! And this is after she made me pay out of pocket because first she said they did take my insurance then said they didn't when my daughter really wanted i payed out pocket! Then when my ex husband went back she said they did take the insurance! Oh and no-one ever fitted my daughter for the glasses either... so now i go back because they and too big and every one at the vision center is so rude... including the doctor! So i left the glasses and told them to xld them i don't want glasses that are falling off my daughters face! I will never go back to WALMART AGAIN ! WALMART DOES SUCK!

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Ghost8984
,
Jan 08, 2022 2:09 pm EST

I was treated poorly in the Walmart Vision center too. Opticians playing candy crush instead of servicing patrons, then taking weeks for my glasses. When I went to get my glasses, the technician clerk was extremely rude to me, had a mocking attitude, and kept staring as I tried on the glasses. She then gave me the floor model that strangers touched instead if what I ordered. Unacceptable.

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Chiefs
Everett, US
Oct 24, 2021 10:23 am EDT
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I went to Danvers, Ma Store#2180
This was my second eye exam and I'm not to familiar with this but did learn fast about it. My vision test in 2019 +175/+125 and on October 13 i had my eyes exam and she's came up with +250. Again not knowing anything about this and put in my prescription and i received my glasses and could not see a thing. Called Jack the manager at Walmart vision and he tells me that she is a independent and can't help me..
I want to stop this women taking advantage of anyone else.

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Julianna03
Abingdon, US
Jun 11, 2021 10:11 pm EDT
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I went to walmart vision center for an exam which of course was out of my pocket I wll tell you why they take cash first! in this complaint! I went here an got the exam then picked out my frames but when I went to get my glasses excited an all... they didn't look the same as what I picked then as I got home I told my fiancee my vision was distorted I couldn't see in short! I called them an they replaced my lens so I then said let me since I came to get the new lens glasses i'll exchanged the frames I had purchased 2 pair of eyeglasses an echanged 1 when I was called to pick them up again I noticed it didn't look like what I originally picked an they still are distorted an my 60 day period is over! 😭 they do it that way to take their customers money without a paper trail an they can refuse to help you without more money out your pocket is that even legal?

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Ghost8984
,
Jan 08, 2022 2:11 pm EST
Replying to comment of Julianna03

Yes they didn't give me the same pair either

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Paulette Dominguez
, US
Apr 30, 2018 11:44 am EDT

I went to Walmart Vision Center in Brick NJ, Its Horrible. I had to get my frames (the same ones) replaced 4 times, there is a defect with these and the manager scratched my len as well, now I have to go back for the 3rd day in a row to rectify this [censored]! I wand different frames and new lenses and I'm not paying for them either! this has been going on for almost a year since I got them.

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purplestacey
, US
Feb 13, 2018 10:00 am EST

I went to the Walmart Vision Center on 12/19/17. I ordered a pair of computer glasses with a light #1 tint. What I got was a #3 dark tint. Their mistake not mine. Apparently the glasses ordered only comes with #3 tint. The person ordering said it could be #1 and said are you sure? It can't go lighter or darker once ordered. I said I was sure. It took about 3 weeks, but Walmart fixed the problem, and I am happy with my purchase. The prescription was spot on. I gave a bad review somewhere, and now I can't find it. I am rescinding that complaint and am satisfied once they did the right thing.

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Allergic to stupidity
, US
Sep 22, 2015 12:51 pm EDT

I too have had a negative experience with a Wallmart Optical. When you try to deal with a smart ### who can barely speak English the resulting service will be marginal at best. I prefer to deal with intelligent people with common sense and a high degree of professionalism. Don't expect to find any of these values anywhere in the Walmart system.
I will never do future business with Walmart optical, don' t need the insults and exposure to such sleazy people. Yes, they will continue to fix the junk they sold me as I certainly expect to get my money's worth from my purchase.
Walmart only continues to go downhill in every respect, a great amount of what is sold is Cheap Chinese made products. If you are cost conscious, just do a little shopping around, their prices are definitely not the lowest!

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Richard Pharand
, CA
Jul 28, 2015 2:51 pm EDT
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I purchased 2 pairs of prescribed glasses, I put them down on my desk one day and day got scratched, I went back to the store after calling and I was told they would replace the damaged lens witch I had pair for anti scratch, the person behind the counter Tammy refused to help me and told me there was nothing she could do for me, I left her the glasses as they were no use to me anymore, I would like a new pair of glasses please.

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chantreaw
Decatur, US
Aug 06, 2014 2:08 pm EDT

Walmart vision center on Gresham road in decatur, ga are very rude they toolold me my glasses should arrive in 8 weeks i keep calling to ask about them i called today then they said theythey would b in on the 10th i then stated that it was a sunday and he tells me that there is nothing he can do about it and he didnt know what to tell me.

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barbieq
Kittrell, US
Sep 12, 2013 4:51 pm EDT
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I am in a disagreement with the Walmart vision center in Henderson NC right now. When I first went in they told me I was going to be paying a lot more out of my pocket this time than I had payed last time because they[ my provider] had changed my plan. Talked to my ins provider they told me nothing had been changed in my plan. Went back to Walmart now they tell me I am going have to change my field of vision before my ins will pay anything. Talked to my provider again and they did not understand that and I said I don't either and I wanted to go somewhere else. Now I got to go back to Walmart again and talk with the manager to get them to refund my money back so I can go somewhere else. I left the glasses at Walmart and never took them out of the store because I don't see why I have to pay more with a lesser field of vision, then I got there before when my coverage in my ins plan has not changed. Walmart is just trying to mess me over and I will never buy another pair of glasses there again.

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Snookie335
Scottsdale, US
Feb 21, 2012 3:38 pm EST

How can you tell her this is Walmart what does she expect? And that she's complaining of glasses that are too large? Let me put it frankly. Being an optician and optometrist is not rocket science. It requires some mathmatics, ability to read and that's it. If you cannot get the glasses right or help a customer why in the hell are you in buisiness in the first place? Yes Walmart the home of inexpensive affordabilities. But for God sakes the product should at least work don't you agree Miss College student who is so pro-Walmart?

Here is the problem with this company. They hire robotic employees who are trained in lack of compassion. They are angry from day 1. I think being a creepy weirdo is part of the job description as I have not encountred ONE single normal person in this vision center. Not one. They've got my kids RX's wrong several times along with mine. Why do I continue to go you ask? I don't! I now go to JC Penney.

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Walmart terrible experience

I am a 21 year old single parent. A mother of a five year old boy. I stole something from your store and did not think I would get caught. I know what I did was wrong, however your heartless security guard called the police on me anyway and charged me with theft. Do you know that this was a very cruel thing to do to a single parent. If I get a criminal record I could lose my job.

I work at a daycare and every five years we have to have our police reference check renewed. Besides by working in the daycare I get my son to attend for free. Now when my next police reference renewal comes through I will be terminated because I know from experience they have not hired people who have a simple record for shoplifting. I will be contacting my lawyer and taking this to court because you basically ruined my life.

I am a 21 year old mother that has limited expensed already. I apologized to the security guard and offered to pay for the items I stole if he let me go home to get my credit card. I was crying. I told him I would never do this again, however he still called the police. His main concern was that I was using my five year old son to steal. I know I should not have done this but with the world facing a possible depression I could not afford to pay for my food. Even with government help I can't afford to feed my family.

The security guard overheard me threaten to slap my son if he refused to put things in his pocket. However this was not true, as the day he arrested me I never threatened my son. I don't even know why he bought that up. That was over a month ago and I knew he was following me and I managed to dodge him. This time I was kind to my son and offered him ice cream if he helped me steal. Now before you judge my parenting I know it was wrong to threaten for not stealing and reward him for stealing but I was desperate for food. Also I did not want my son to feel left out so I took some toys for him which I could not afford. (Now I know this was wrong) but they should have given me a break. The security guard had the nerve to tell me (after hearing my story) that he can overlook the stealing of the food, but not the stealing of the DVD's and toys for my son.

I honestly thought that I would not get caught because I put the stuff in a Wal-mart shopping bag. Unfortunately I was caught, I made a mistake but your security is doing worse to me than what I did to their store. Why does a store that produces billions a year have to ruin a single parent's life.

Also this is the second letter I have written to wal-mart with no reply. I also wrote a letter to them "ripped of with no chance to win" several weeks ago about their game machines not working and having limited prizes. I went back, and noticed that they did not add more prizes to the game, so not noly are you ruining the life of a single parent but you are also ripping off people including children who use the machine. True the machine now has a sign our of order, but what five year old knows how to read.

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Kelsey Lynne Borunda
, US
Jul 13, 2016 6:35 am EDT

I have a month old new born, he is only 8 lbs and already leaking through his diapers. I buy in bulk and now I have a bunch of unused newborn diapers because the weight size is off. Love Huggies still continue to use them just wish I didn't bulk up on product I can't use. Thank you

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La wrench Talleur
, US
May 19, 2016 6:21 am EDT

Purchased an inter air mattress : model 67719wl
Queen size raised pillow rest
Used for about 36 hours developed a split, hole etc. not able to patch hole with the patch you provided. Mattress not useable. Walmart would not take return. At the time I purchased it, it was very expensive 70+ dollars. Very disappointed, would not recommend product. Would like refund.
Lawrence Talleur. 1205 Evergreen Ln. St. Clair, MO. 63077

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a/n
, US
Mar 07, 2016 11:25 am EST

Why can you not but Dawn Power Dissolver in the stores anymore. I used it for years, then it was gone. I can not fine anything that comes close to it.

Amd.

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ann dix
Lacey's Spring, US
Sep 11, 2014 2:18 pm EDT
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I was waiting in line and the pharmacy closed while I was standing there. I came to pick up 2 rx that I called in ahead of time. I find this to be very rude!

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Reviewer85135
,
Aug 15, 2015 3:56 pm EDT

Bought two of these from Wal-Mart unfortunately did not get extended service plan because they both stopped worked very abruptly! First lasted 8 months last one 2 months. Returned to Wal-Mart, got a Bunn and got service plan! Criminal to sell such poor performing appliances. I gave Mr Coffee a try won't leave Bunn again.

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wish they were true
Denver, US
Jun 08, 2008 1:39 pm EDT

My husband bought me a ring for christmas in the end of November.In the beginning of may the rinds prong broke off. I took it back to get repaired and was told it would take two weeks to get back. That was May 12, 2008 and its now June 8, 2008. I went to walmart today and was displeased with the manager Pedro. He was very rude. I am not only disappointed buy the product i bought and would like to have my money back since i have yet to receive my product from getting repaired in the time that was told to me. I have shopped at this store a long time and spend a good portion of my income with this company. I will now take my business elsewhere!

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sherlon collinsworth
,
Jun 21, 2008 10:23 am EDT

In the past I have bought faded glory clothing at wal mart but their new sizes are a joke. Normally I wear a 2X but after buying 3 tops I discovered they were really the size of Lg so I go back and get the 3X (suppose to be 22-24) get those home and they are probably a size X-lg. and the sleeves fit like a medium. Guess they are trying to go out of business, I am giving all the clothes 3 shirts and 3 pair of shorts to who-ever has a body they will fit -so far no-ones been found!

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Raul
, US
Jan 20, 2009 4:33 am EST

Bought 5 boxes of ammo late Saturday night Nov.8, 2008. 3 Remington .308 150 grain and 2 Winchester .308 180 grain to fire in 2 weapons I purchased recently. Went out to firing range at 10AM opening and shot the Winchester ammo with both weapons. Tried the Remington in both of my weapons and my buddies M1A and the bullet failed to fire. Attempted Sunday afternoon to swap out ammo with receipt and was told the sale was final even if the product did not work. Assistant manager was nice and appeared to agree with me but said his hands were tied and the store manager was the only person who could approve the swap and probably would not do it!

Never buy ammo from Walmart... lesson learned!

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Ricky
, US
Aug 01, 2009 7:20 pm EDT

She dragged my brand new clothes across the filthy conveyor belt, leaving skid marks even i asked her to pull them from the little carry basket. She says "Company policy" and continues to dirty up the new summer clothes. #2 Loose a validation ticket at Long Beach Wal*Mart and pay $8.00 even if you have a recipt showing your recent purchase. Even if you shop there all the time. If you don't have $8.00 in CASH You get to hold up traffic and let the parking attendant write down all your personal data, so you can get a check or money order via snail mail with 42 cent postage to the City of Long Beach. I'm done with Walmart. I'm getting a COSTCO card and shopping in Signal Hill!

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Bongo
, US
Sep 24, 2009 1:02 pm EDT

I needed a cell phone immediately as mine suddenly died and I get my job assignments thru the cell phone. I went to Walmart in Salem NH and bought a net 10 phone pay as you go for 29.99.When I set it up at home it didn't work. I returned to Walmart in Salem NH (I live in Andover, Ma) to bring it back and exchange it for a working phone. The people working at the time I brought it back, , , although they were present and remembered me when i bough it, , said the managers had all gone home so they could not exchange it nor refund my money.

These two people also tried the phone and it did not work, As I needed a phone immediately I bought another phone, identical to the non functioning phone and these two people told me I would get my money back when the managers were present. I went today for my refund. The female manager said there was no "SIMS" card with the phone. I said this is what I bought from you exactly as is. She said a SIMS card comes with this particular phone and she cant return my money because there is no SIMS card.

I told her I BOUGHT THIS PHONE exactly as it is except I opened the package and THIS phone did not work, I have no idea about a SIMS card, what I brought back, twice now is exactly what I bought from Walmart. She said there had to be a SIMS card in the package and because there wasn't she would not return my money. I told her again... if there was no SIMS card it was because I bought it with no SIMS card.Why on earth would I drive 30 minutes each way... THREE times now and why would I have bought the second exact phone 2 hours after this one if it worked. I bought this phone in good faith. It did not work. I tried to return it and couldn't.

I bought a second identical phone in GOOD faith. I brought the first phone back for a refund and was refused because something was apparently missing from the package. I brought back exactly what was in the package and if something was missing that is the reason the phone didn't work. It was missing when I purchased it, yet they refuse me a refund.

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8:17 pm EDT

Walmart mgmt decision

I have been buying my drinking water from the culligan water machine in this store for 3 years. There has been a problem with the company who services the machine in both keeping it in working order and in them supplying empty containers for the purchase of water. I have called them myself about the problem. Today I went in the store and the wire cage that holds the containers had been removed. I ask customer service why and they said the lady who is the new temporary mangager of the store had had it removed. They said the reason was that culligan needed to bring some containers and rather than have the company do it she just said get rid of it. I do not agree with this womans judgement and since I deend on the water would like very much if culligan could be given an ultimatum of keeping the machine in good condition and supplying containers or to get the machines out of all wallmart stores. I'm sure they would respond soon. thanksb75e8

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Walmart bad experience

I went to get two tires put on my car. First, I needed a different tire size than was on the car because someone had put the wrong tire size on it before I got the car... Right away we needed a manager and to sign a waver just to get two tires put on!

Next, Mr. HillBilly auto service guy pulls the car in the bay and notices a transmission fluid drip. A drip about the size of a quarter that must have just started since I had not noticed it in my drive. Right away hillbilly guy started saying he can't work on the car and needed a manager again. Next they tell me because of the drip I could not get two tires...

I asked for the manager only to find the auto service center manager was not in that day. All In all, Mr.HillBilly service guy (Dave) did nothing but sit on his butt because all the bays were empty. Best Of All, I drove right to sears and had two tires put on without a problem!

Please Do the same!

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Cajundad
Reeds Spring, US
May 09, 2010 2:17 pm EDT

I just had my tires rotated and it took 4 hours and they told me it would only take 45 minutes. My store has gone down hill in the past 2 weeks. I guess the lawsuit is doing something to them.

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12:43 pm EDT

Walmart dishonest business

This is regarding Wal-Mart 5220 at Waters and Dale Mabry in Tampa, Florida. Recently I purchased an air mattress for guests. We got home, filled it with air and found a slit in the seam of the lining. The following day I went to the same Wal-Mart to return the mattress and get my money back. I presented the not-so-lovely cashier with the mattress, my receipt and asked for my money back. She informed me that air mattresses can not be refunded but I could exchange it. What? I have the receipt, this mattress is defective, I want my money back. No, she tells me, there are signs stating you can only return the mattress as an exchange. I asked her where the sign was and she pointed to a sign taped to the register desk.

Hold on. How the heck I would have seen that when I went to a NORMAL register to pay is beyond me. She says there are signs in the department where I got the bed from. I walked back there and found nothing. I found the department clerk and asked her to show me a sign stating air mattresses can not be refunded; she shrugged her shoulders and said there isn't one. She called the assistant manager over and I asked him where the sign was. He too was dumbfounded and told me "Well, we need to get the signs up."

That's fine for the next person but what about right now? You'll have to talk to the store manager, I can't override a return. Okay.

Back the customer service desk I ask to speak to the store manager. The lovely lady calls the manager on the phone and tells her the situation. Unbeknownst to them I can HEAR everything the manager is saying and she told the clerk, "I am too busy to be bothered but customers right now, tell her she can exchange it and that is that."

I ended up exchanging the bed and left, called 1-800-Wal-Mart and after the woman got done apologizing on the phone she promised someone would call me to resolve this situation.

Still waiting for my call...

Why is Wal-Mart holding their customers to a standard they are not holding themselves to?

This store, besides being a nightmare to shop is always filthy, the employees are rude, unhelpful and sometimes just plain mean. I see where they get it from though. If the boss can't lead herself accordingly, the employees won't either.

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lcyoro
Waialua, US
Jun 23, 2009 1:16 am EDT

So rry you had an experience. Air mattresses can only be exchanged because dishonest people buy them, use them for their guests for the night or a weekend, then return them for a refund, getting to use the product for free! Unfortunately, policies do change as needed. Portable DVD players and GPS Systems only have a return policy of 15 days so people can't return them after they "borrowed" them for a car trip.

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Artsyblu
Tampa, US
Feb 20, 2009 2:58 pm EST

Why are you so rude(*Jason Tillo ) ! this is a real issue! WHen you pay for something and nothing states you ca't get your money back there should be an exception made!

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4:08 pm EDT

Walmart prescription

This is regarding the walmart that is at 189 Route 46 West, Saddle Brook, NJ 07663. The pharmacy department has lost my prescription and now they are playing the blame game, I just wanted to know where can I complain against them. I have been there 3 times for my prescription but still I don't know where it is.

If anyone knows the number please reply back to this post.

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fmaon06
Danbury, US
Nov 08, 2010 2:44 am EST

Perhaps since it is a common medication, it may be used by other patients and they had plenty to fill on those particular days. If it was on a weekend, the pharmacy sometimes won't get more stock until Monday, depending on whether it is coming from the warehouse or from McKesson. McKesson delivers Monday-Friday, and the warehouse Tuesday - Saturday. The fact that you state you left your prescription at the pharmacy for 2 days, then complain that you would need wait for another day without your medication (totaling 3) says to me that you do not plan very well. I think you should have brought the prescription in BEFORE you ran out of your medication, since you're on it all the time. That, or requested a refill from the pharmacy to contact your doctor.

I agree that they should have contacted you about being out of the medication, but you ran out of it as well.

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M. Walton
Crestview, US
Apr 15, 2010 11:37 am EDT
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The problem isn't limited to your store(s). In N.W. Florida there are some Walmarts that have the same problems. The pharmacy just isn't run professionally or responsibly. I suggest that all with problems contact WalMart store headquarters and share your problems. I understand the pharmacy is independently run BUT if it affects over all store business, something will be done. My family's experiences have been bad also. I have to take heart medication but the last time I went in, they didn't show me having insurance. According to their records, my wife did. Actually it is my plan and she is on it. DUH. Our son is disabled and his insurance is gov't. but they often show he has no insurance until we
throw a fit, then suddenly it "comes up" on the computer there. People waiting in the long
pick up lines sound like the grumblings of a potential mob with all the complaints. The local Pharmacist just shrugs the complaints off as not his problem. We are in the process of moving our business to Public's and of course much of the other items we need will be bought there also.

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Lauren
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Oct 27, 2008 12:15 pm EDT

This is regarding Wallmart store 2582 in Clinton, NJ (right off 78 by Cracker Barrel) . I had a prescription dropped off for 2 days - I had some time to pick it up... when I went to get it, they said they did not have the medication... it's a really common med - most pharma's should have plenty in stock... I have NEVER had problems getting it filled at any other pharma and I've been on this stuff for like, 4 years now... anyway, the clerk told me they were out and didn't know when they were getting a new batch... Wallmart Pharma NEVER called me for 2 days to tell me they were not planning on getting any medication in stock or that they were out.
Thank GOD this is not a life saving medication.
I asked why didn't they call and tell me and she said, "I dunno... I wasn't here the past 2 days..." I said, "I don't mean YOU Personally, I meant the pharmacy in general - certainly YOU aren't only one working here"...She said to call today.. which I did and this very nasty clerk answered the phone and said "well, if we didn't have it yesterday, why would I think we'd have it today"... I told her I would like her to check and see when they were going to get it, because I'd have to go to another pharmacy. Then ms. nasty got all nice and said, "Oh, let me check for you... we should be getting it soon". Low and behold, she told me it is 'scheduled to be in this afternoon's shipment". So, lucky me... I get to go 3 days now possibly without getting my med. I told her to call me and she jotted down my number - I am not holding my breathe on getting the call as to yes or no that they have the med... I'll just go to another pharma... This lack of customer service and crappy attitudes of the slobs who work there are the #1, 999 reason why I don't shop at the CLINTON NJ WallMart anymore. The only reason I go the for my script is because it's close to my hosue, but no more - I'll drive a few extra miles for the pure joy of knowing wallmart ain't gettin' another penny of mine!

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4:36 pm EDT

Walmart walmart exposed: the evil within

Media release
For immediate release

Walmart exposed
The evil within

New book by frederick a. Murphy exposes walmart’s awful treatment of america

The book walmart exposed: the evil within is about former employees, customers and families who are fed up with walmart because of the way they have been treating the american taxpayer. You will read about personal, first hand accounts of employees being terminated without cause, customers being banned after injuring themselves, double charging customers, disrespectful and mean-spirited managers, customers being spit on and even children being spoken to in a harsh manner. This type of evil, lower-level, in-store behavior has gone on long enough while the company higher-ups only seem to turn a blind eye. This cannot continue in our communities and it is time for walmart to realize that... Enough is enough!
Landover, maryland — 10/03/2008. This book was written to let the world see walmart through the eyes of customers and former employees who have been victims of this appalling treatment.
Frederick a. Murphy is a 44-year-old african-american male born in boston, massachusetts who now resides in prince george’s county, maryland. He graduated in 1983 from a high school of business, commerce high school in springfield, massachusetts. After that, he became an infantry soldier in the united states army in 1984. Between 1993 and 1994, he was privileged to undertake two semester writing courses at atlantic union college in lancaster, massachusetts. Upon passing the courses with very high marks, he knew that somewhere during the journey of his life that writing would become an integral part of it.

Frederick a. Murphy
Email: [protected]@yahoo.com
Storefront: http://www.lulu.com/thewriteman13
Website: http://www.lulu.com/content/4231708
Walmart exposed: the evil within (Id #4231708) isbn [protected]

-#-

Walmart exposed can be purchased as a paperback or downloaded as an e-book to your computer

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wittymelon455
Swanton, US
Feb 26, 2011 6:38 pm EST

And she's super nice to just about anyone, no matter how [censor] her is or has been. She, like most people, hates rude people.

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wittymelon455
Swanton, US
Feb 26, 2011 6:37 pm EST

Yeah, my mom works at Walmart and she's going to have surgery on her wrist soon so she has to take a leave of absence. She has been there over 2 years, they are threatening to fire her because of it. They won't let her move up. She is trained for so many things there, and everytime a spot opens up, they promote a gay or black. (I'm no racist nor do I judge at all. Half my friends are black, or gay and I go to drag shows.) It's just the truth. She is treated horribly there. Someone will be there for 2 weeks, and already bumped up because of one of those 2 things.

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Smiley1
Orlando, US
Jan 20, 2011 1:29 pm EST

The truth of the matter is that Walmart treats their employees like crap and they in turn take it out on the customers. They see someone who needs help and avert their eyes and run away. They are rude and resentful. I never left a Walmart without an incident. Oh like everyone else I put up with it because of the low prices and convenience, but I decided after being snapped at by the deli woman I wasn't ever going to put myself in that situation ever again. I am a very nice and patient person, I don't go looking for conflicts like some customers. And yes, I managed to get an apology out of her after I called her out on her rudeness..but at that point, an apology is simply because she is afraid she is going to lose her job, not because she's sorry...The people who think there is nowhere else where you can save the same money are wrong. I haven't shopped at Walmart in over 2 years because I will not support the monster. Lowest prices are mostly a myth, everyone is competing and with a little bit of effort you can find better or comparable, and almost always better quality. Look around, there IS life after Walmart.

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crhea
paragould, US
Jan 04, 2011 2:40 am EST

OMG THIS IS TOO FUNNY. YOU ARE AN IDIOT, WOMAN.

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steelersfan4life
Elkins, US
Nov 11, 2010 6:41 pm EST

walmart won't take any returns if a package has been opened. i found that out when i bought a big tv from there. the unloaders or someone had dropped it and broke off a tube in the set. after several run arounds with management they have not solved the issue

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nadllessur
Appleton, US
Sep 04, 2010 1:25 am EDT

I shop at walmart and don't really have any problems and I don't know why Lambofgod has such an obsession for "white trash" what is that a new breed of racism? Anywhoo Yes most of the prices are actually reasonable and most of the employees are actually pretty friendly. I'm not to thrilled about a certain walmart that I went to b/c they had put some exchanged ps3's back on the shelf but oh well just need to pay attention to what you grab. but other than that no problems so far here. I just get a kick out of the walmart greeters they funny "bouncers". But yes I kinda like being greeted with a high welcome to walmart idea. It sure as heck beats being bothered or having your personal space being invaded by a hoverer. "Do you need something?" Naw I'm just here for your viewing pleasure. Ps. I own my own house have 2 trucks 1 car a family and an a high paying job. If that's white trash then I'm happy to be one.

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bruceeweir
, US
Aug 08, 2010 1:19 pm EDT
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How handy of someone to open a Web site for you to advertise your book. How many copies have you sold due to this Web site. What, can't afford your own Web site? No one interested in what you have to say? Who's next; BP, Sears, GE, Obama, your mama?

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Catcanski
Miami Beach, US
Jul 09, 2010 4:41 am EDT

Sorry to all you "Target go-ers" but they buy the same crap from China just like Wal Mart, they just don't have the purchasing power that Wal Mart has and that's why the goods there are cheaper. I shop at Wal Mart weekly, I can buy my food, automotive goods, and some clothing items there; one stop shopping, never had an issues in 23 years. I'm glad they're anti-union, see how the Big Three auto makers have had problems- unions! There's a reason why Wal Mart's doing well, they're smart. And if supposedly if they don't pay well or offer healthcare to all their employess, well, nobody's putting a gun to their heads and making them work there. Oh, and by the way, they price match- who else does that nowadays?

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Amber1982
Batesburg, US
May 02, 2010 10:51 am EDT

I'd rather spend a little bit more money and get something with more quality and better service. There are so many reasons NOT to shop at walmart! Number 1 for me is the way they treat their employees, paying them next to nothing and not giving any medical insurance (only to a few full timers); WE PAY FOR THEIR MEDICAL CARE with our tax dollars. A close second is scouring the world for the cheapest slave labor so they can charge $1 less for a t-shirt. The way they do business is just so immoral.
387 days ago by Brittney, Dakota, and Maddies Mommy

First of all, let me start out by saying "you have NO CLUE what your talking about". I am a Wal-mart employee and as far as medical insurance goes Wal-mart is among the top company's leading the market with excellent insurance NOT just for full time but also for part time and WE pay our own insurance. The only way you pay a Wal-mart employee's insurance is if they are on medicaid due to whatever circumstances.

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chubba45
hunkytown, US
Apr 09, 2010 7:11 am EDT

Walmart is hands down the best store around. YOU go pay 50% more for your clothes so that you can smugly dream about supporting the general welfare. Fact is, Macy's and Target and wherever else also don't sell products made in America, nor do they pay their cashiers and stock clerks significantly more. So go ahead, overpay for your clothes, firniture, food, etc. Smugness comes at a price.

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8:29 pm EDT

Walmart walmart money card

This money card business is the biggest scam since the government grants. I say we all need to file a class action law suit. Why cant we contact anyone when we have questions? Why do we have to pay for the chessy info that you do get when you do finally get ahold of them? Why did I get hung up on before I got an answer from them? Scam thats why. This is BS and I'm not going to put up with it. I'll see you in court Walmart and Visa associates. I have to earn my money the old fashion way, you dont get to earn yours by ripping me off. In an economic fiasco like the times now, we cannot let this company or any other take advanyage of us like this. Lets fight back.

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Lraul
, US
Mar 11, 2010 9:49 pm EST

Your complaint to Walmart or the company supplying the Walmart card. In the United states you tell them this.

"I have read the terms of service and your computer states that I have money in my account, why can't I use it. If I do not receive my refund due to a fault on the card I will be contacting the FTC for a complaint."

Within a day or two, I get a call from the company that maintains the card and states that i will get the money back, and I did.

Complaints to companies must have a little teeth in them. They think they are the big dogs, but the government is the bigger dog. They company does not want to fight it with the FTC and agrees with the refund, and even repaid the $25 hold fee for my troubles.

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kohlsmike
ofallon, US
Sep 13, 2009 2:13 am EDT

very vague

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12:28 pm EDT

Walmart pharmacy employees

I have disc degeneration disease and right now I have 2 ruptured discs and 1 that is bulging. It presses on the nerves that lead down through my legs. I'm only 25 and they treat me as if im there just to get drugs. They are very rude to me and have tried to keep me from obtaining my refills the day I can get it filled. The medicine is the only thing that helps me move around without feeling the stabbing, numb and burning pain I have in my leg. They dont have to live with the pain, I wish I could give it to them.

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Donne
Bowling Green, US
Nov 16, 2009 3:56 pm EST
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I live in KY and have the same thing, , hey.. if you are behind the counter WE are the reason you have a job.. and ANYWHERE you go.. if you treat a customer badly.. then you're history.. I'm personally looking into a las action suit against these people.. I have many storys to tell but here's the latest.. My mother had a prescription for 3 refills of 30 pills.. from the doctor.. when she gets them she is told they are highly addictive.. and that she can only get 15 AND pay for 15.. the pharmacist rewrote the prescription for 5 refills of 15.. she called the ins. company and got this straightened out.. 3 wks ago.. she called the doctor to have meds called in and the next day went to get them.. not there.. called for the next 6 days.. not there.. called the doctor... he had called them in that day.. when mom got the meds.. they were dated 6 days earlier... Yeah.. I think something needs to be done.

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Bookwormfirst
Lancaster, US
Oct 26, 2009 1:25 pm EDT

I agree. I've had more problems with the West Lancaster Wal-mart than I can count. Go to Walgreen or Target. The employees seem to be more intelligent and nicer there.

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Bookwormfirst
Lancaster, US
Oct 26, 2009 1:22 pm EDT

"I believe wally world hires nut jobs!" I couldn't agree more. I've had the same problems with the Wal-Mart store in West Lancaster Ca. I've had more problems with that pharmacy than I can count. Go to Walgreen or Target. Much nicer and definitely more intelligent employees. More helpful too.

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Brittney,Dakota, and Maddies Mommy
powell, US
Apr 01, 2009 3:34 am EDT

Agrees with Helen & Justin...and as u can see these are wonderful wal mart employees...they choose to work there... and they complain... omg!I go to wal greens or Target cause they dont act trashy...and they wonder why there hours are cut... people dont put up with trash..I believe wally world hires nut jobs!

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Helen Jones
Leeds, GB
Mar 04, 2009 9:45 pm EST

The comments on this website make me want to shoot someone. Mainly the person commenting.

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MEandthatsALLyouneedtoknow
winston salem, US
Feb 15, 2009 9:03 pm EST

yet you never say how you act when you get to that counter LOL I bet you you try to get it to early or you ### and compain cause you want it right that sec but i wish you people chould step behinh that counter and see how you treat us then maybe you whould see why you get treated the way you do. Also on another note you dumb ###s act like we get paid so good and that we have such great benifits, well you dont work for walmart or you would know that even the pharmacy people get paid about the same as the man out side collecting ###in carts OUR INSURANCE SUCKS WE GET PAID LIKE 8 AN HOUR AND OUR HOURS GET CUT ALL THE TIME so feed your cry baby ###" I get treated so bad a walmart" to some one who give a ###in damn.

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stealth
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Oct 01, 2008 11:52 pm EDT

Sorry we have laws we must follow, or our licence that we went to school for 6 years will be torn up.

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12:06 pm EDT

Walmart unauthorized deduction

Using this prepaid debit card at a gas station, automatically deducts 35.00, even if you get only 10.00 worth of gas. You cannot receive the balance until 4 days later. (Even if you run out of gas and need to stop at a cheaper gas station). I purchased gas in a city to get me home where the gas is thirty cents cheaper. It didn't matter I couldn't use the card anyway once I got home. My balance was 30.00, they held my amount available until after the 20.00 gas purchase cleared. Walmart is a customer friendly store (so I thought). The customer service was rude, didn't care, and was not able to communicate English very well. They were from Guatemala, and that didn't help and they didn't care. (they said wait 4 days for your Money). Where is the American jobs, and the customer comes first.

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arleen
, US
Jun 14, 2009 11:48 am EDT

same thing happened to me with gas purchase i put 16.00 in gas and was charged 35.00 i check my card every time i use my prepaid card to do a purchase, i did notice that i was charged 35.00 instead of 16.00 so when i called they did tell me that 35.00 is instantly taken out of your account and at the end of the day the business of gas station shows the amount that was put in and the rest gets refunded back to you but it takes 4-7 business days and yes i do beleive that is not right to do. But what they told me when i go to a gas station again to go inside and pay inside and only that amount would be taken out and not the 35.00 haha what is the purpose of paying at the pump right? but anyways all i have to say is that i have had this card for 2 yrs know and i have never had no problems my refunds have always been put into my account when it was supposed to so thank god on that. Good luck to all that have been having problems and i hope i never come into a situation like i have been reading.

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11:40 am EDT

Walmart account payments

I am sending a request in response to my credit account with the Walmart Cooperation.

I just would like to know why payments were not processed as posted to be paid according to the web site. The system seems to have not been funcioning as it should and the electronic site was not receiving and processing payments as they should have been.

I would like to make sure that I am not jepoardize of any credit obligation due to the unfortunate services by the operation of Walmart payment services.

It will be greatly appreciated if this matter would be further reviewed and analyzed with proper judgement.

Thank you for your full cooperaiton and assistance.

Sharon L. Green

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Walmart Customer Reviews Overview

Walmart is a leading retail giant that offers a wide range of products at affordable prices. With over 11,000 stores worldwide, Walmart has become a household name for millions of shoppers. The company's online store, Walmart.com, has also gained immense popularity among consumers.

Walmart.com has received numerous positive reviews from customers who appreciate the convenience of shopping from the comfort of their homes. The website is easy to navigate, and customers can easily find the products they are looking for. The site also offers a wide range of products, including electronics, home goods, clothing, and groceries.

Customers have praised Walmart.com for its competitive pricing, with many stating that they have found products at lower prices than other online retailers. The website also offers free shipping on orders over a certain amount, which is a significant advantage for customers.

Walmart.com has also received positive reviews for its customer service. The company has a dedicated customer service team that is available 24/7 to assist customers with any issues they may have. Customers have praised the team for their prompt and helpful responses.

Overall, Walmart.com has received overwhelmingly positive reviews from customers who appreciate the convenience, affordability, and customer service offered by the website. With its wide range of products and competitive pricing, Walmart.com is a top choice for online shoppers.

Walmart In-depth Review

Product Range and Variety:

Walmart offers a wide range of product categories to cater to diverse customer needs. From groceries and household essentials to electronics, clothing, and furniture, they have it all. The variety of products available is impressive, with numerous options within each category. Walmart also offers a mix of well-known brands and their own private label products, ensuring quality and affordability.

Pricing and Value for Money:

Walmart's pricing strategy is competitive, offering affordable options for budget-conscious shoppers. Their prices are often lower compared to competitors, making them a go-to choice for value for money. With their everyday low prices and frequent promotions, customers can save significantly on their purchases without compromising on quality.

Customer Service and Support:

Walmart provides multiple customer service options, including phone, email, and live chat, ensuring convenience and accessibility. The responsiveness and helpfulness of their customer support team are commendable, as they strive to address queries and resolve issues promptly. Their return and refund policies are customer-friendly, allowing hassle-free returns and exchanges.

Online Shopping Experience:

Walmart's website is user-friendly and easy to navigate, making the online shopping experience seamless. The checkout process is smooth, and they offer various payment options, including credit/debit cards and PayPal. Product information is readily available and accurate, helping customers make informed purchasing decisions.

Shipping and Delivery:

Walmart provides a range of shipping options, including standard, expedited, and free shipping for eligible orders. Their delivery speed is reliable, with most orders arriving within the estimated timeframe. The packaging is secure, ensuring products are well-protected during transit, and customers receive their items in excellent condition.

Customer Reviews and Ratings:

Customer reviews and ratings for Walmart are generally positive. Customers appreciate the wide product selection, competitive prices, and reliable service. Some common positive feedback includes fast delivery and helpful customer support. Negative feedback often revolves around occasional product availability issues or delays in customer service response. Overall, customer satisfaction with Walmart is high.

In-Store Experience:

Walmart stores are known for their cleanliness and organization. Shelves are well-stocked, making it easy for customers to find what they need. The staff is generally helpful and knowledgeable, assisting customers with their inquiries and providing guidance when needed.

Community and Social Responsibility:

Walmart is committed to social and environmental responsibility. They have various initiatives in place to promote sustainability, such as reducing waste and supporting renewable energy. Walmart actively engages with local communities through charitable donations and volunteering efforts, making a positive impact on society.

Loyalty Programs and Discounts:

Walmart offers loyalty programs like Walmart+, providing members with benefits such as free shipping, fuel discounts, and access to exclusive deals. They also have regular discounts and promotions, allowing customers to save even more. These programs provide significant value to frequent shoppers at Walmart.

Overall Rating and Recommendation:

Based on the evaluation of different aspects, Walmart deserves a high rating. Their extensive product range, competitive pricing, and excellent customer service make them a top choice for shoppers. Whether you prefer online shopping or in-store experiences, Walmart caters to your needs. We highly recommend Walmart to customers looking for quality products at affordable prices, backed by reliable service.

How to file a complaint about Walmart?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

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