Walmart
reviews and complaints

Due to the recent tax increase on tobacco, loose tobacco (Top, Bugler, Drum, etc..) increased by just over $26 per pound. It doesn't take much math to calculate the increase for a 6 ounce can of tobacco. Yet when I went to the nearest WalMart to buy a can of Top tobacco, the price had gone from around $14 to over $36. That's at least a 22 dollar increase. The same is being done in the Brookshire Bros. chain of grocery stores in Texas. They have anticipated an increase in people who are willing to roll their own to save money, so they're raised the prices. I urge others to order from catalogs or order online. The businesses that I mentioned will not be getting my business any longer.

I have had an on going problem with Douglas tires I purchased at WalMart. I read another thread on Douglas tires. My concern is not the same. First, I have a 2001 Century Custom. I drive approximately 10, 000 miles a year--mostly in my neighborhood which is relatively new and the roads are well maintained. I take a few trips out of town each year which average 400 miles round trip on interstate highways. I am not an expert and do not claim to be one. I maintain my car as per manufacturer recommendations. I think I have addressed the major issues which arose in the other thread.

My problem is different. I admittedly purchased the tires because they were inexpensive. Since I do not drive as much as most people I know, I did not see the need for high performance tires. I went to WalMart because I am a single mom on a disability income. That was a mistake which has cost me.

I purchased two tires in 2005. The tread wear was acceptable. In 2006, the tire would not hold pressure and was replaced under the road hazard warranty I purchased for $10. Okay, I thought that I might have hit something and not noticed it. However, a few months later, I noticed a separation on the sidewall--a straight line across the sidewall which ballooned out on both sides of the line. I took the tire back. I was once again told that it was a case of road hazard and that the tires were horrible and caused problems--two different WalMart tire employees told me this. In May of this year, I noticed yet another identical line across the sidewall. I took the tire back and was once again told that I must have hit something and that with this particular Douglas tire, going over a speed bump at 5 mph could do the tire in--I was charged $20 for tread wear (which, mysteriously was not recorded) and $10 for yet another road warranty plus balancing and stem charge. It is now June and I have another line across the tread. I have had the tire for 1 month and 3 days. After inspecting all of my other tires and seeing that I do not have a pattern of uneven wear or abuse, the manager agreed to replace the tire free.

After some discussion, I was not charged for the balance, road hazard warranty and stem (another $18). The new tire was mounted. I drove home a total of 2 miles. You can run your hand around the tire and feel where the belt is joined. There is already a rough spot. I guarantee that within a very short time, there will be a line form across the sidewall and my problem will reappear.

I have driven 20, 000 miles since the first Douglas tires were installed. One tire made it the 20, 000 miles. That tire would not have made it close to the warranty. Since I feared that It would develop the problem and had it replaced with a better tire. Two different WalMart tire employees have told me that the problem is with the low end Douglas tires. I asked if they would apply the proration to a better tire. I was told no. I feel like I have been caught in a trap. Since I replaced the Douglas tire, I theoretically had several thousand miles of warranty Although WalMart employees changed their mind about the initial source of the problem and now say it is a manufacturer problem, I was still required to pay from $18 to $41 each time the sidewall separates. Why, if they believe it to be a defect in the tire, should I be out for a new road hazard warranty and the other charges? If, as my local WalMart employees have said, the tire is problematic, why are they still selling the tire? Between the road warranties, stems, balancing, etc, I have been out $100 over the cosst of the tire itself PLUS tread wear (fortunately, minor). I should have bought high performance tires. Even today, although I have only had the latest tire for 1 month, the tire tech said it was just the tires. I will not purchase more tires at WalMart. I am praying that the latest tire lasts until my income tax return in Jan. so that I can replace it with a much better tire.

This is a problem with how the tires are manufactured--the fact that the tire put on today is already suspect should be proof enough that it is not my vehicle or my driving. I will never purchase Douglas tires. WalMart has pocketed $40 for road hazard warranties when no road hazard was involved. They should not sell tires their employees say are defective.

My daughter received a money card from my father for her birthday. When he purchased it, the clerks neglected to tell him that it had to be activated with a special code on the bottom of the receipt. (It does state this information on the back of the envelope that the card comes in, in small print, however.) Never-the-less, my father didn't read it, and wasn't informed of it. I have now spent the last 2 months attempting to convince someone, anyone at Walmart, to help me locate the SPECIAL code! To no avail, I still have no answers! There is apparently no identifying numbers, codes, bar codes, etc. to isolate this purchase. As sophisticated as computers are today, tracking inventory and whatever else needs to be done, they cannot locate a purchase made at a particular store, on a given date, with barcodes and amounts loaded onto the card. How convenient that is for them! I have called the numbers listed on the card, but if you haven't activated it, then the automated system disconnects(it doesn't allow you to speak with a real live person). I have contacted the managers of the stores in my location, who have contacted managers at the purchase location, still no information, except "sorry, it says you have to have the receipt to activate". I have even contacted GE Money, the issuing company, they also refuse to help. Where do I go now? This cannot be this hard! There has to be a way to track and identify these cards.
anyone with any insight, please advise!
email: [protected]@gmail.com

This is the second time I bought a Walmart money card and when I put 250.00 on it and tried to pay my light bill it would not process. So I wondered what was going on because the bill was only 220.00. Then I called them and the man told me that because my first card had my middle and last name and my current card had my first and last name they had to close my account even though I explained everything to him, gave my social and DOB he said because of security reasons.Now I have a return fee of 25.00 added to my light bill because it didn't process even though when I did it online it showed as paid. Anyone with insight on this please respond. This is bulls$#@.

Wal-Mart charged me over $7.00 for one box of Bryers Ice Cream! I thought my total was rather high but I did not scrutinize my receipt until I got home. This is when I realized that I was overcharged considerably for my Ice Cream. I normally pay between $2.75 - $4.99 for Bryers Ice Cream but at the time of this particular purchase my Ice Cream cost over $7.00.

Upon checking my receipt I learned that my ice cream was listed as IMPULSE IC. The UPC number next to the item marked as IMPULSE IC was the same as the UPC number on my box of Bryers Ice Cream. Someone at Walmart imputted the item name IMPULSE, with the letters IC, along with the UPC code for Bryers with great care.

The term used to identify this overpriced item 'IMPULSE IC' is of interest as well. Some may consider Ice Cream an impulse buy, a common term used in the world of retail marketing and sales.

I feel that this was done purposely by Wal-mart. I believe that they have considered the chances they would be taking If they ripped off consumers in this mannor.

A customer might be upset but would hardly leave the comfort of their home for two extra bucks or to return melted ice-cream.

I might never have noticed the high price of my ice-cream purchase that day, and with that said, I did in deed notice. I acknowledged that Wal-Mart has effectively ripped me off for an extra $2.00 or more that day.

And that day, I choose to enjoy my overpriced Bryers ice cream, I did not return it to the store, and I vowel never return to Wal-Mart or any of its Subsidiaries again.

Wal-Mart is what's wrong with America! We should have listened!

I went to wall becuss of their cosntant ads on tv, and in the paper and at the store, that they have the lowest price's!
I went to buy a carton of Kool SuperLong's becuse of their add, at Tates Creek sout, I bought the carton for$48.25, I went to four other place's within walking distane, all were $10.00's to $7.00's lower than Wallmart!
Like at Kroger's, Tates Creek Centre, who were $10.00's cheaper, 4101 Tates creek Road, 2721100, and Rite aid, Tates creek centre.
I tried contacting 1-800-wallmart, where there Wallmat stor manager evening shift said to call and con
mplain, but when I called there was nowhere, to complain to!
It said go there site www.WallMat.co.com, and there wasn't any place to complain!
I will not shoppe at Wallmart anymore!
Peter J Brown, 3395 Spangler Drive. 67, Lexington Ky, [protected]

I like the fact that this store has the merchandise I want. But everytime I patronize this store, they charge me more money than the posted prices, or they have no price on the item I wish to purchase. It's as if they don't even sell the item. Many items are marked one price in one location and a totally different price in another location within the same store. Or items are marked on the shelf for $.98 and the cashier charges $8 at checkout. Everytime I visit this store there are (At least one) items not priced correctly or not priced at all.

I took in a memory card (Ditital camera) to have pictures made and the receipt said to pick up on mar.31...,,, no pictures! Icalled them tonight and no pictures... That made me mad! If the pictures weren't going to be ready then they should of not told me the 31. March. That is not good for business and talk spreads fast.. Thank-you [protected]@yahoo.com

My brother and I were at the local Wal-Mart store in Conover, NC attempting to cash a loan check. The check was from the Apollo Group, written on the Wells Fargo bank. My bank, located inside this store, was closed. At the customer service area there were signs, three of them, documented on my cell, stated we will cash your Tax Check and more! Below this message states "We can cash them all!" I had successfully cashed the last check 3 months before at the same location. They refused to cash my check this time. I went back outside and called the 1-800-wal-mart customer service hotline. I told my situation to two persons on the hotline, and they instructed me to go back in the store and wait for the highest management. The manager came out many minutes later. I repeated the conversation I had with the first cashier, and asked why the check was not cashed. He left to "check on some things" to a door near the customer service area. After a bit of a wait, the cashier was given instructions to cash the check. She asked me to endorse the instrument, and she wrote my ID number down, complained about my signature, asked me for my phone number, and social security number. After writing on my check, which means she took ownership of the instrument, the point of sale machine would not read the MICR numbers. They claimed there was a problem with my check. I asked her to enter it in manually, she claimed she could not. My brother and I then returned to the payphone to again call the customer service number. As we were waiting on hold, two police officers approached us. They stated that “Wal-Mart has asked you to leave” I responded “Can they do that? Police said “Yes, this is private property”. We left at that juncture. Wal-Mart rents spaces in its store to other businesses, and did not have authority to force us to leave. We do not steal; we were not loud, mean, or disrespectful. Our lives were endangered by Wal-Mart forcing us to leave. This needs to be addressed. These people made me feel like a criminal, just because they did not want to cash my check.

I just don't understand why a retail company would advertise on the receipts that you could enter to win a couple thousand dollars on a gift card through them or cash if all it is is to get you to "pay" for another sweepstakes with something that has nothing to do with the retail companies sweepstakes contest.
I think it's a way for them to "get" the money from "other" offers so that they can say "you could win $1, 000.00 gift card."
At least the walgreens sweepstakes surveys are honest and only want your opinion on the customer service at their store in order to have a chance to win.

I recently made a purchase with my money card, then had to cancel the order, QVC put the request back the day after I canceled my order (3-9-09), but when I called your costomer service center and I use that term loosely, I was told the funds would not be back on the card until (3-19-09), I asked to speak to a supervisor and was told no supervisor was available and was put on hold for 20 minutes then HUNG-UP ON, I was on my cell phone and burned the minutes, just to be
hung-up on, so I called back and again was told no supervisor was avaiable, at this point I became out-raged, so the rep. hung-up on me again. I am going to use the remaining funds on my card then CUT IT IN HALF AND NEVER DO BUSINESS WITH YOUR COMPANY AGAIN!

Where to start with this wonderful company...Lets go with the East Town one first...On Oct 24 2008 I recieved letters home frommy kids teachers they were having Halloween Parties so I figured I would go to Wal mart and get chips( had to get other items as well) Well they had they 22 bags of varity of potato chips on sale like 3.50 instead of the 5.98 so I grabbed 2 enough for both kids classes I get to check out and they are ringing up higher I point it to the cashier...She calls managment this lady in her mid 50's came over I explained to her the price... She told that she would give me 1 at the 3.50 but the other for 5.98...I said Iwill show you where it says 3.50 ...She told me that it was not in her job discribtion to go look I could take it or leave it...She was being so rude mademy kids cry...I told her I wasent buying nothing from there and my total was already 256.00 and still everything hadent been rung up... Here are my 2 kids crying cause of her tone and to top it off she called security on us! We hadent done anything at all how embarrisin so I called the next day to speak to someone over her they assured me she would be talked to!grrrrrr...I never went back to that walmart agian...

Ok on with the next...Clinton HWY... I ordered my sons b day cake 3 weeks in advanced...A hot wheels birthday cake...Itold them I would be there to pickit up May 30 at 12pm...well I go at 12:15 pm topick it up the old lady in the bakerytoldme it wasent done and his party was starting at 1:30...So I went back at 1 pm and tried to pick it up well she toldme I was blowing hermind and when she got the oppertunitiy she would make it... Itold her how long in advanced I ordered it and his party was in 30 mins told me wasent her problem...ok had to call everyone and tell them it would be later another hour passes shes finished! Its hot pink =[ and doesnt look like what I ordered I asked the lady what was this she said I made a mistake and grinned ugh I asked to speak to the store Manager and got another run around and was pretty much told they couldnt do nething about it and I was talking about that lady's attitude and he said there busy u must understand...so I love Target forget walmart Ihope they go bankrupt

I was in the Smart Styles in Southaven, MS at 6811 Southcrest. I started having a Lupus attack while the stylist was doing my hair and she thought that I was trying to get in front of the other patrons in the shop. The next day after the attack had subsided I realized that my hair was over processed and that she had cut almost 3 inches of my hair, mind you I was charged 54.95, which included 44.95 for the retouch and 10.00 for my hair being long. Perm was also left in my head and I had to re-wash my own hair to get the residue out before it took what was left of my hair. The sytlist was the manager of the shop and she had a very bad attitude the whole time she was doing my hair and this was before the attack. I think they should have a simple questionaire that should be completed to find out about the patron before doing their hair. So if a situation arises they will be more able to handle it and not get a worser attitude. They stylist name was Camilla.

I worked for walmart for nearly one year, and in that time I witnessed a violation of EPA regulations in relation to the amount of silver waste (which is highly toxic) allowed on site(25 gallons). when I reported it to my manager he told me to hide it, in front of other associates, I talked to my assistant manager who told me to just do as I was told, I called out MEM and out general Market Manager. the issue was resolved, but I was yelled at for not telling my manager that it was a violation of our EPA mandates(which as the manager over the photo lab he is REQUIRED to learn through walmarts computer based learning) and was then written up and summarily fired within 60 through no fault of my own. I firmly believe that walmart does NOT actually inspect its stores, and fails to ensure that its management follow the laws that govern them.

I have, of course, been granted unemployment.

found out prepaid visa cards will over draw if a company summits a fee visa may and has agreeed to pay fees and wait for money to be added to card then charge you overdrafts this card is suppose to prevent overdrafts and fees if the money is not their the card should decline . i just recently found out i have a 400 dollor atm limit visa says go inside bank you can take more off card but then says i have to take up to 400 dollor increments chargeing me 4.00 dollors per transaction. then i just recently put 650 on my card took 200 plus fees of 4.00 off then i tried to take off 400 plus fees they told me my balance is 68.00 i asked where is my 400 dollors they told me a traction from two weeks before was pending so they are holding my 400 for 5 days concerning the pending 400 dollors the problem with this is i had 1200 on my card at that time and took off 1100 so again where is my 400 and why cant i get it i have bills waiting on that money visa assures me that my 400 will be back on my card in 5 days what r they doing holding my money in their bank to collect interest off it or did they barrow it for 5 days and put it some where else either way they dont have my permission to use my money doesnt that make it stealing where im from thats illigal if they did this to me how much money are they makeing illigally off everyone else

used my walmart moneycard to pay entergy bill, but
i keyed in incorrect zip code . the money was approved
by walmart moneycard, but the entergy matrix
payment center got a decline. when i tried to get
walmart money card to reverse transaction (i had
matrix bill pay fax a document stating they didnt get
an approval ) they said that i would have to wait
10 days for authorization to fall off before they would
put MY MONEY back on the card. This is a prepaid
debt card. To make a long story short..no more money
to pay electric bill.so i won't have lights and no buddy
cares! Only they were sorry they couldnt help me.

They tell you on receipt to go to website and enter to win gift card due to your shopping experience there. Well there apparently is no site so this ia a scam. But I will tell you I would rather take a "beating" than go to the store here in town! It is not well stocked and the people they have working there are rude and very unhelpful when you asked for help finding something. I worked there many years ago and quit but I was trained a lot different than they are today.