Walmart
reviews and complaints

This happened about 2 years ago but only NOW can I bring myself to talk/write about it without screaming.We had borrowed a digital camera from our friend so that we could capture our only child's first year.One day our friend ask for the camera back because she was going on a trip the next day.So the night before(pass 9pm) we went to WalMart hoping to save the photos on a disc.However, the machines for saving photos to a disc were out of order(even the Kodak kiosk).The clerk advised that we could use the Fuji kiosk to do a 1 day service.So we did.

The next morning a WalMart clerk calls me asking if I still wanted all 600 photos(around that number) printed and I said "yes" also asking her to confirm that my "order" was received. The clerk answered "yes." Hearing the clerk confirm that the order was in place, I erased the memory card because I needed to return it to my friend that afternoon.

We could not pick up the pictures the next day so I went 2 days later in the evening.When I went to get my pictures I was informed by the clerk that they did not have any record of my order.I became upset and gave the name of the clerk that had called me the day before.The clerk ensured me that they would call Fuji the next day to track my order.

I got no calls the next day so I called WalMart. I was informed that WalMart had the negatives(those picture CD proofs) and that I could order on their website and was given an order number.I did as told but could not retrieve my photos.

I went to WalMart later that day and then I was informed that WalMart had a problem with the Fuji kiosks so my order was lost and that WalMart had only those Picture CD proofs.I CRIED!

All photos of our child during his first year were LOST!All I had was those postcard size negatives with those tiny photos.I COULD NOT BELIEVE IT!

I complained to the store manager in amazement on how digital photos can get lost in this high tech world. I could not believe that WalMart had the Picture CD proofs but could not develop my photos.

In turn the store manager offered a discount on my next photo developing order!How cheap!

Even after calling Fuji's area manager I had no satisfying answer.My pictures were simply LOST to them.I am not looking to get anything free from WalMart and Fuji but how can two big companies just loose pictures AFTER a clerk confirmed that the order was received?!?

No compensation can buy those lost precious photos of our child's first steps, first trip to the zoo, etc!

If only we had the money then to buy our own camera and/or memory card...

I still cannot believe that after loosing those precious photos all I was offered was a discount of a couple cents per picture on my next transaction! WalMart and Fuji seemed so heartless in there error!

This card is an abosolute P.O.S.!

So I added $200.00 to the new card that I got in the mail. The money went on right away. I went online to purchase some items and pay some bills. The money card (which includes a Visa logo on the front which is a complete joke) kept getting declined! It was embarrassing.

I called Wal-Mart customer service in the morning (I stayed up fuming all night) after viewing my transactions on their website and seeing that even though my card was declined the money card was still deducting the money from my account! And it was doing that for every attempted purchase I made.

I finally got someone on the phone, but I can't get my money back for 10 days (it's June 5 and I won't see my money until June 15). The lady told me my zip code was 9 digits in their computer instead of the regular 5 and that's what caused the glitch! Who entered my zip code as 9 digits? I know I didn't!

This card is an absolute joke. Never, ever, ever again. I was just trying out purchasing items online for the first time too and Wal-Mart has ruined it completely for me.

Buyer beware of walmarts site-to-store express program
I purchased walmart's site-to-store express in december of 2008 for an annual fee of $29.00. It worked very well and I was able to use it on nearly all the items on my list. The site-to-store shipping option was available for clothing (Regular priced and clearance), gift items that were personalized, board games, kids toys and various other items.
Now in june 2009 no clothing items are available for site-to-store shipping and many other departments/items are no longer available for site-to-store shipping.
It's only been six months and I haven't been able to use the express service because I don't buy electronics or housewares.
I've sent several emails to customer service but I get the same cut and paste answer to every email complaint I send in.
Apparently without a specific order number everyone at walmart customer service is paralyzed to help me.
Walmart never sent any notice of the drastic change in the departments and items that will no longer be available site-to-store.
I feel cheated and tricked. It was clearly bait and switch and I don't have any recourse because the fine print states that they can change the express program at anytime without notice. There can be no refund for any of the $29.00 once the membership is used.
Buyer beware!

So the ethics commity for walmnart has done nothing to look into there employee problems and the use of drugs while on the clock.Is the walmart ethics commity going to just sweep this under the carpet and let the employyes of barstow ca 92311 walmart continue to use drugs while on the clock?will the ethics commity please look into this matter please?Or does walmart just dont care about there code of ethics is it just all B.S. !PLEASE DO SOMETHING ABOUT YOUR PROBLEM !Dont let the emplyees think that its ok to use drugs on the colock!THANK YOU

My husband and I went into Walmart today to purchase some computer memory. When we walked in we found that there were two types to choose from 1G and 2G. The 1G was DDR and that was the one that we needed for OUR computer and the 2G was DDR2 which we could not use. We would've gotten the 2G if it would've worked for our system because the price listed was only around $40 and the 1G was around $30. So we asked the electronics employee to get us the 1G of memory - since it was locked up.

We went to self check and it immediatly stated that we needed assistance. It rang up for over $50 for the 1G. We explained that the sticker on the item showed that it was around $30 not $50. We were informed by the cashier that the only way that they know an item is on sale is if there is a red sticker on the actual packaging. In a super busy, super crowded store we were nice and walked back to check the price and/or grab another package that had a sticker on it. When getting back there the same employee in electronics confirmed that the price was around $30 and gave us the actual tag from where the item was, and told us to bring it to the front.

We brought it to the front and after waiting for over 20 minutes for the manager to help assist the poor cashier the manager lady came back up and said that the price was for the 2G not the 1G. she said that it was incorrectly priced since March (Uh..it's almost June) I explained that we can't use the 2G and they should honor the price that was listed above the items they were selling. I was informed that as of two years ago they do no do that any longer. EXCUSE ME?! First of all-they had that price marked incorrectly so why the hell would they NOT honor the price they had listed? That's like bringing an item you want up to the cashier, it rings up 100 dollars more than they put the price but that's too bad - you still have to pay the higher costs.

HORRIBLE CUSTOMER SERVICE! I always loved Walmart until today. WATCH CAREFULLY WHEN THEY RING YOU UP. I was so upset that after all that time, after THEY made an error that they would not honor the price that was listed. What a waste of gas, time and energy.

I looked around after that and realized where I was and should not of ever expected anything more. Trashy place, trashy employees and it's pretty much like a circus except non entertaining

On today i went to walmart to add money to my walmart money card. I put $160. 00 on the card to pay a bill. When i call the co. To pay the bill i found that the card had expired. So i went back to walmart to see what i needed to do. I called the money card center because it took my money and i could not get my money back off the expired card. I asked nwhy did it accept the money and the card was expired? So i purchased a new card the supervisior told me to activate the new card and she would transfer he money to the new card. I expressed the importance that they do that a. S. A. P. So after i activated the new card i was told that the transfer was taking place as we were talking, and i would be called when it was complete. Well quess what i never received the call and when i called back the office was closed and the money had not been transfered.

I went to walmart today at store #2497 in phillipsburg, n. j. I parked by the gate, near lawn and garden, as I have a very hard time walking. the gate was shut, but I was left in. I picked out my plants, went inside to pay for them only to be told that the register was closed. I had to walk all thru the store to the front checkouts to pay for my plants. there was no-one in lawn and garden to run the checkout. there were not any prices around the plants to know how much they were. I shop the store as little as possible anymore. it is always under staffed. there are very few registers open either. also, when I go into the fabric dept. some of the employees do not know what they are doing. I sew, and I buy fabric alot. good thing I know what i'm looking for. i've been asked by one of the assoicates if I could help another customer because she didn't know how to help her. and speeking of the fabric dept., what a mess. there are always shopping carts full of items with notes on them, such as "to be worked", overstock, etc. what's up with that? that store has gone from a nice store to a terrible store. the management doesn't care either. I will continue to limit my shopping in this store, and take my business to target. I only wish they had a fabric dept. at target, I would shop at that store all the time. i'm even thinking about switching to another pharmacy as well. store # 2497 needs to have some major changes done in it.

My son was given a Walmart/Ge Moneybank Prepaid Visa card as a gift. When he tried to use the card he was told he had to have the orignal cash register receipt, which he doesn't have because it was a gift.

After over an hour on the phone with both Walmart and GE Money, they refuse to help at all. And ALL of the normal customer service numbers will not even get you to a real person. When I did get a real person I was transferred several times, and ended up back at the original numbers that won't let you talk to anyone until you activate the card, which we can't do. This borders on a criminal scam, when they sell something, take your money, yet make it so that it can't be used. Many people keep the receipt in case it gets lost, but who would think that you couldn't even use a gift card without the original receipt?

I went to walmart and got in a 20 items or less line. I had bought a few beverages and beach wear and counted 20 items.
Plus all the self check out lanes were out of order and only two cashiers were 'working.' *They were chatting and ignoring the customers waiting to check out* and the lines were long.
So I Get in line and meet this woman. She says to me 'uh oh, swine flue alert."
"Excuse me?"
She sighs and grabs my items, which I placed on the check out stand and THROWs them in the bags and flings them into my cart. She crushed my chips.
"Uh, do you mind?"
She rolls her eyes and continues to throw my items in the cart. She then stands there and says 'anything else?"
"yes, tanke those items off b/c Im not paying for it."
"what ever mexican."She says throwing the receipt at me.
"whatever chongo." I said. "heaven forbid you threw crap at me." That pissed her off XD
I talked to the manager and he didnt care. I figured she was flustered that I made her do a simple job and wasted her braincells.

I bought a toaster a few weeks back and lost the receipt. The toast was stuck in the toaster so I did the most logical thing. I shoved a knife in it to get the toast out. All of a sudden I got a huge shock.

I went to return the toaster. Since I had no receipt I was told I could not return the toaster. I asked for a manager. The manager came and first he refused to let me return the toaster. Then he had this huge grin and a gleam in his eye. He told me that he would let me return the toaster on one condition. He was in the mood for a blow job, and if I preformed one on him he would allow me to return the toaster. I was very reluctant on this but I wasted $29.94 on the toaster and reluctantly agreed with his proposal. I asked if we could do our business in the washroom since I did not want everyone to watch. He said no deal, if you want to return the toaster we do it right here and now. So I gave him the blow job. After I was done he told me that I was not good enough and I could not return the toaster.

Here is what I would like to happen. I would like first and for most for the manager to apologize and admit that this is the best sex he ever had, and finally I would like to be allowed to return the toaster.

My daughter and son-in law purchased a Walmart Money Card (Visa) in December of 2008 as a gift to my husband and myself. The Walmart cashier did not tell them that the store redeipt was necessary in order to activate the card. The receipt was discarded and now I cannot activate the card.

To those at Walmart $50.00 may not be much, but to me it is too much to throw away.

The card was purchased at a Walmart in Austin, Minnesota.

Please help me get this card activated.

Thank you,

Barbara H. Jones
[protected]@verizon.net

walmart in barstow ca has a over night shift from 100pm to 630 am and the use of illegal drugs being used and sold by the employees and in fact a issue i have contacyed the walmart ethnics department but nothing has been done not even a single test i submitted a few names to the ethnics department yet those employees are still workin that doesnt sound like they even care about the company policy the drug use in walmart by the overnite shift came home to me because my spouse is on meth or speed and she has freely told me that she has both bought and sold the drug while at work even on her breaks using in the bathroom now her use got so bad that the verbal and physical abuse on me and her own family members gotworse i submitted her name to walmart ethnics and nothing WHY?walmart needs to drug test there employees not just blow this aside and they will see that they have a big problem in the barstow walmart thank you

Walmart uses a bank / collecion agency in another county. Your personal information is not only in the United States but tucked away nicely in Maylasia. When you have a dispute regarding your bill, you will be taking with a person who does not understand English! Way to go Walmart and GE Bank!

My mother bought me a $399- Dyson vacum the other day at my local Wal-mart ( bless her heart)but i myself had recently bought a new vacum. Mom gave me receipt to return if i wanted to which i figured i hadn't even opened box so i'd go return it and get much needed groceries. At customer service desk i was told that you can't return Dyson vacums even if you have receipt . I said shouldn't that be posted some where because as someone spending that kind of money i would of taken that into consideration before i purchased it.I was then told that it was posted somewhere on the outside of box yet i couldn't see it and the manager couldn't either then she said " well i know for sure its on the literature INSIDE THE BOX" well lady most people don't open the box to read the literature untill after the made the purchase and take it home! by then your in the perdicament i am in NOW. So buyer of Dyson beware you can not return them to the store of purchase.

I have spent alot of money whenever I go shopping at my local Wal-mart store, some of the employees who work at the Oceanside location are very rude and gave me poor customer service today. I was in one aile and one of the employees told me that I was in her way and she wanted me to move so she can get by me. I did move but she didn't say thank you. Also, when I was in the Jewerly counter and tried to speak to an employee who worked at the counter. She ignored me and didn't look up at me once, then I try talking to her again then she finally did look up at me. It just seems like the employees who work there are so unhappy and are rude to some of the customers because they hate their jobs.

I think I will shop elsewhere like at Target because at least when I walk into Target the employees greet you with a smile and ask if they can help you with something. Also, Target appreciates my business unlike Wal-mart.

WalMart NW Expressway, and Council in Oklahoma City.
Made a purchase of $30.31. Handed the debit card and 1 dollar to cashier. told cashier to take the 31 cents out of the dollar and use the 30 dollars on the debit card for purchases. the idiot took the dollar, then told me he and she would take $29.31 off the 30 dollar debit card and leave 59 cents on the debit card. WHAT THE HELL TO YOU DO WITH A 59 CENTS DEBIT CARD? I asked them and they just looked at me like they were stupid. So I had to go find a manger and work it out so that I could clear the 59 cents off the debit card... What kind of idiots does WalMart have a cashiers when they can't understand a 30 dollar debit card and needing to take 31 cents from a dollar bill?
Validation - SH6N Payment service - E
TC [protected]
Manager Ebby Kalantari

I spent over an hour today trying to get account information on a fraudulent account on my credit report for GEMB/Walmart in the amount of $68. The amount and type of card is what pisses me off even more. I was transferred to 3 different numbers which each person stating that they have less information than the previous number about where the card was sent, what the charges were and how the card was obtained. All I was offered was a settlement offer...Why would I pay 50% on anything that I have nothing to do with and that is ruining my credit report. GEMB is a fraud which works for the con-artist and spit in the face of the victims!

I live in Gulf Shores, Alabama and your local Wal-Mart is a big joke. This Gulf Shores, Alabama Wal-Mart fails miserably to adequately stock enough for all of us. It is a running joke when we go grocery shopping in Gulf Shores, Alabama to see how many stores we end up visiting to fill one list. Well guess what, I personally will not purchase any large items in this over rated Gulf Shores, Alabama Wal-Mart. Whoever is managing this over rated mess should not be managing this over rated mess. They are in capable of adequately staffing this mess; there is always a lengthy wait to be checked out. They do not even open a self checkout register at night, guess there is no one working at night who is competent enough to so this!. I have personally witnessed on numerous occasions people basically walking out and leaving full carts as they should not have to play this Gulf Shores game of waiting in line to do everything, Gulf Shores is not worth waiting in line for anything, except to leave this over rated, over developed tourist trap. On some occasions there is so much stock waiting to be put on the shelves in Gulf Shores, Alabama’s Wal-Mart that a shopper cannot even get a shopping cart down most aisles. It looks like what one would expect from this junked up Gulf Shores, Alabama, just look around at the garbage and junk here. They are damn lucky there has not been a fire because the amount of clutter in this store would keep shoppers from evacuating it. Again this is not some local mom and pop grocery store as it is being run as such, this is a very large fast paced national chain that frankly is fast becoming like all other Gulf Shores, Alabama businesses, lazy, under staffed, under educated, over rated, under stocked and overpriced. The real kicker is that they forced numerous small businesses to close and now this incompetent bunch in Gulf Shores, Alabama will run another national chain in the ground and all of us locals now are forced to leave this over rated tourist trap which frankly I hope we all leave this filthy over rated tourist trap and the Gulf Shores, Alabama Wal-Mart can sit empty with no stock and maybe 2 people to run the registers if they can even get that many due to gross mis management at all levels in Alabama!.