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Walmart complaints 2740

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J
8:36 am EST
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Walmart always skips and pauses

This is the 3rd time I rent a movie from the red box at walmart and the dvd skips or pauses its the most annoying thing when ur setting down trying to watch a movie and it keeps skipping I was realy disapointed and upset to see that it happend to me again!

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2:51 pm EST

Walmart attention to details of customer complaints

Cashier(Miriam) not speaking very good English and not noting products in shopping card that required hand-scanning. Then not understanding customer wished check made out for $20.00 over purchase amount and customer having to write out two checks to cover purchases(3 bags of softener salt) plus initial purchases. Then not requiring signature on 2nd check. Customer had to go to Customer service manager-she was to busy and had another employee open register tohave check signed. Then report of this was called into store management. Manager Joan then attempted to placate customer with %10.00 gas card as situation of customer living 50 miles away and did not have gas-station(Wal-mart) access and long distance call involved. After telling customer would send gift card instead and taking name and address stated card would be sent that day. Two days later customer still hadn't received card--talked with manager Todd again was told gift card was to be sent immediately and should be there on saturday. No Card. Called again and was "placated: with a $20.00 off. Cards-no apology note or explanation in envelope. Customer's name mispelled on both envelopes and both envelopes addressed (identically) after customers name was spelled not once but three times! Calls to 1-800-Wal-mart were answered and treated (seemed) with as much indifference. Gift cards didn't mean a "damn" thing but the "insult" of inattention to the details of the customers suggests that this store and its operation needs much training in customer service! Especially in attention to details such as a customers name.

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Wisconsin511
Minocqua, US
Jan 27, 2010 5:04 pm EST

Wal Mart is never going to invest in employee training as their "associates " rarely last one year.

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8:11 pm EDT
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I was falsely accused, verbally assalted, close to Strip Searched (equally as degrading), humiliated, handcuffed and formally put under arresst by Walmart loss pervention personell and local police. When leaving Walmart I was stopped by a woman grabbing my cart and announcing that she was loss pervention and believed that I had merchandise that was not paid...

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10:57 pm EDT
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Walmart payment not credited to my account

A lady from the Phillippines called me to say I was overdue with
a payment. I checked and saw my last payment in the amount
of $200.00 was paid on 10/22/2009. She said she didn't see it.

After much ado I paid another $200.00 via phone giving her
my routing number and checking account number. This was
yesterday, October 29th.

Just now I checked my Walmart account and see yesterday's
payment has not been credited.

HELP ! What's going on?

Lucy Ackland
Boyne City, MI
Walmart Discover card #[protected]

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Ruby Saffron
Saint Petersburg, US
Oct 30, 2009 11:18 pm EDT

I'm pretty sure you got scammed. The lady probably does not work for walmart, she wa probably just trying to get your bank account info. Check your bank account...in fact it might be safest to just get a new account. And also, don't ever post your credit card info on the internet. You may want to get that card blocked and get a new one reissued because all kinds of people can get that info now that you've posted on here...
And a tip for the future: Never give any personal info to anyone that calls, no matter where they claim to be from.

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2:22 am EDT
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Hi, I am writing to file a complaint against the Columbus Ohio, store 2098. I am affiliated with one of the daytime cashiers. And as we ended our personal relationship, I noticed that many of the Store's cashiers and CSM's began following me around the store and yelling obsenities to me, while I was trying to shop with my one year old child. As much as I...

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2:06 pm EDT
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Walmart exchange of outdated food item

First of all we have to son's in iraq and spend a lot of money in your store. I had purchased some graham crackers pie crust to do ndividual pie to send to the troops, I noticed when ready to bake yesterday they were outdated, so I went toyour store and was very rudely told that without a receipt I was unable to make an exchage so I told them to keep it an outdated possible bad food item that could made any soldier ill is not what I wanted. This is the rudest thing I have ever heard of, of course I am not predejuice but many others were getting refunds on all sorts of expensive electronics and I am stund. I intend to tell all my friends that are purcahsing for our troops that are protecting this counrty and the right for your eployee to even have a job to not shop there as I as an american have the right to be treated with as much respect as another and my husband up to this day spends hundreds a week supporing troops and buying from your store. I am highly offended and who by the way saves a grocery receipt.

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dianelasvegas
Hastings, US
Oct 26, 2009 2:54 pm EDT

I last year purchased a tv from walmart the day after thanksgiving never do that again. anyhow ever within 7 months the tv had huge spots growing inside the tv. Walmart in ne. said to bad I didnt buy there warranty well I called their headquarters in ark. and sure got my money back. The phone # is [protected]. THE other # is [protected]. I dialed direct that way you get right to the headquarters. Call the company that makes what you bought and tell them. They ill send you coupons for your next purchase. I just had that happen and I called the hungry jack co. and they were happy to send me coupons for free next purshase. But then I was at our local grocery store when it has happened often.If you really want to go for it call the food safety and inspection dept. !-888-MPHOTLINE. let me know. DIANE

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10:47 am EDT
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Advertised price for Acer Netbook computer, Limited time offer $249/each (regular price $349) Model4454024, item 543701 Visited store on Oct. 24 - told none in stock - told "don't know when/if they will come in" - told "wal-mart doesn't issue rainchecks" I asked them to check if any in stock at other wal-mart stores close by. - told "check all local...

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3:40 pm EDT
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Walmart stingy pay, alot of work.

I work as a 2nd shift ICS/Unloader at store in Everett WA, WalMart is extremely cheap and stingy on pay for thier associates in comparison to the work we do. Despite being the most physically demanding job in the store and the fact that they keep adding more and more tasks and responsibilities to our shift the pay is lame at best only 40 cents over minimum wedge. Also they have been testing new procedures in our store in which our shift is responsible to complete additional tasks and having us work faster to unload the GM trucks so we can assist 3rd shift in the tasks they are supposed to finish.
Now I transfered from another store and they didnt have nearly as many additional responsibilities to worry about, it was unloading the trucks, taking the merchandise to the floor, separating, break packs, maby a carryout or two and cleaning up after; as opposed to Unloading trucks, zoneing departments, mixing paint, carryouts, picks, bin audits, bin dumps, trailer listing, assisting night stock, downstacking remix pallets, breakpacks, processing apperal, cleaning up and organizing the receiving area.
I think that with more physical and mental stress and responsibility should come more pay, asif the pay wasnt already crappy for the original tasks we are supposed to have my store keeps adding more and more without any increase in pay. I wouldnt reccomend working as a 2nd shift ICS/Unloader unless you want to spend your first 3-6 hours+(even more during holidays) sweating, twisting, acheing and bending while unloading [protected] peice trucks, pulling pallets up to 2665lbs with ### half broken jacks while Managment sits there yelling FASTER! FASTER!, only to have tons more ### to do after your main objective is complete. All for half-assed pay.

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NO NAME NO NAME
Durham, US
Feb 28, 2010 11:27 pm EST

hell yeah i work that ### and u got it all the way right about every thing nc, durham

(FEDEX, UPS, COSCO, $10.00 AND UP AS SOON AS U START) ### WALMART

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10:44 pm EDT
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Walmart taking money out of checking account

I have not had netscape for 2 years but they have no problem taking the monthly fee out of
My account every month! Their web site of coarse does not have any phone numbers so one
Can contact them... What a scam! The first thing that comes to mind is "class action suit"
I have seen several complaints about this and I think something should be done about it!

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ronald wolfe
Fairmont, US
Dec 21, 2010 11:04 pm EST

yes have been chg several yrs for an acc t i also could not find to cancel it started at 5.99 per mt now is up too 14.95 with me not approveing the up grade too monie for over two yrs before i finally got a phone # to cancel its today 1 888 855 0942and talk to paul he did cancel it but no monie returned to me

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Fred_Platt
Chicago, US
Oct 20, 2009 11:05 pm EDT

BTW, you've been paying for something for 2 years that you don't even use?

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Fred_Platt
Chicago, US
Oct 20, 2009 11:04 pm EDT

The internet is wonderful, because you can search for things. I hope you find this info useful. I did a search and found it a couple of seconds.

Any questions you have concerning your account or billing can be addressed as follows:

Netscape Connect
P.O. Box 17100
Jacksonville, FL [protected]

Telephone: [protected]
If you don't like the changes in fees or billing methods, you may cancel your membership at any time, but we will not refund any remaining portion of the basic rate you paid for the Service before you cancel your membership. If you have joined the Service under any special promotion, such as a trial member, you should understand that your free promotion must be used within the time period specified in the offer. To avoid being charged a membership fee, you must cancel your account before the end of that promotion.

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6:56 pm EDT
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Walmart lousy employees

My family and I had an extremely lousey experience at this Walmart. The deli had an employee by the name of Dentay working who didn't care to recongize anyone waiting for help and then I had a cashier have a problem with keying in the wrong amount of cash I gave her and then not giving me the correct amount back after adding it on my receipt. I went to the service desk which the young lady told me she couldn't help me? They had the slowest and most laziest employees in this store and I would never visit this Walmart again. We talked with the assistant Manager and expained to her the issues and told her she couldn't fix a problem she knew nothing about until was told. I think the man in the deli was out in space...how sad that you can't find good help in those parts.

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BCZip
Lawrenceville, US
Jun 10, 2010 1:55 pm EDT
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When Sam Walton was still alive, Walmart was not really a bad place to shop; the employees were friendly and helpful, product (typically) remained stocked, and the pricing (usually placed on each item) was accurate on the items and registers.

After Sam Walton passed away, the company went completely down hill; Customer Service was thrown out the door, employees are unfriendly and useless in most cases, product remains un-stocked (employees will tell you "everything we have is on the floor / shelf"), and the pricing is consistently inaccurate on the items vs. registers.

Shop somewhere other than Walmart; sure, it might cost a little more, but you will be happier / less stressed, and maybe, just maybe, one day Walmart will finally understand and return to the ethics and care that Mr. Walton had when he started and ran the company.

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essamri
Vaudreuil-Dorion, CA
Nov 04, 2009 12:41 pm EST

wal-mart didn't become some ultra-american corporate monstrosity of disgusting proportions because of it's service

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Dez131313
Ottawa , CA
Oct 20, 2009 8:05 pm EDT

Don't worry, we have complete idiots working @ the WAL-MART's up here in Canada too!

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Dez131313
Ottawa , CA
Oct 20, 2009 8:04 pm EDT

You can't expect much more from employee's paid only minimum wage...why do you think they work @ WAL-MART...LOSERS!

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3:47 pm EDT
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The Waverly Walmart Pharmacist Amy on 10-19-09 and also Mark on 10-20-09 both messed up my sons prescription for Tammaflu. 1st MISTAKE - and (I say mistake which should not be taken lightly since we are dealing with peoples lives) the tammaflu was filled for capsules and not liquid for a 7 year old who was just released from the hopital. The pharmacist...

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12:56 am EDT
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Walmart accused theft

I was at walmart on Craig Rd with my 2 year old daughter 18 year old step son his girlfriend 17 and her little sister 15 and a family friend 18. We have been out and about shopping since 9am at various stores. We spent over a hour walking around walmart. I got a few food items as well as toys for my girls and clothes. All the registers were filled with long lines as usual and the jewerly counter associate got my attention and said she could ring me up. I pulled what I thought was everything out of the cart and paid for them. I handed my step son my wallet and told him I had to use the restroom and would meet them at the car. While in the restroom I heard his girlfriend say hurry up so I came out to wash my hands and call my boyfriend. As I was pulling my phone out of my pocket a male grabbed my biecep and said give me your F*&^%ing phone B*&^% and slammed me into the wall. I started screaming get your hand off me someone help me so my friend tried coming in he pushed her back. I had no idea who he was and kept screming for him to let me go . I was terrified. He grabbed my other arm and drug me out of the restroom. My daughter was behind him as he was dragging me and pulling me and lifting me off the ground revealing my body to others in the store she was crying and screaming No My Mommy. Once he dropped me to the ground and I tried crawling away he then said get the F*&^% up and he had me in front of a small door he opened it and threw me to the floor. I was in tears and hurting very badly. Everyone that was with me came in to. The EMTS came ans advised me to seek medical attention at the hospital but I refused to leave my daughter. They called the police and I was arressted on Burglery. I go to court next week and am trying to find an attorney to represent me to go after walmart for assualt and battery. I am a single mother of 2 and scared the justice will not be prevailed for me. What Walmart did was un just and has caused my daughter night terriors and myself anxiety. I will write back once I am done with court to share with the people what the outcome is.

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Update by rcjpkjkhj
Oct 28, 2009 10:34 pm EDT

Hey it is me and I am done with court. they gave me an early offer and I pled to a pety larson. I am not happy with it at all. I still feel as though I was fasely arrested and detained as I never tried to leave the store. I am now talking to an attorney regarding this matter. It is unfair and unjust that I had to use my money for tuition to start school to get out of jail for something that i did not do.

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8:24 pm EDT
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I, bought a Visa Money Card and loaded $60.00 on it that day. I came home and got on my computer and tried to pay for a membership with it. The total was $58.00. But what happen was that the web-site said that my membership didn't go through and get processed and that my Visa Money Card was not charged. I get a text message the next day saying that I have 0...

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8:09 am EDT
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Walmart jewelry

My husband works for Walmart and I've always trusted them with my personal shopping needs so I figured I could trust them when looking for a wedding band. WRONG! The only ring I could find and could afford that looked good with my engagement ring was white gold with 5 small diamonds along the top of it, it was only $140 which I thought was a steal. Apparently, it was. I've had this ring for about 2 months now and it's starting to turn a copper color. I don't have my receipt and now I'm stuck with this fake piece of crap and I'm out $140. ### Walmart and their "quality certified" jewelry promise.

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MOLLY K GIBBONS
Austin, US
Apr 04, 2010 1:16 am EDT
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OMG ! The samething happened to me . Except on a smaller scale . my sister bought me a ss ring, so i thought . But when i examined it closely it was already engraved. It said Jenny, Nancy, laura on the inside . The ring itself says always sisters, forever friends. Somehow i missplaced my recipt . But i thought no big deal walmart will understand that they accidentally sold me the display! Which by the way is not sterling silver ! It is acctually copper maid in can you guess ? get ready... china OMG ! YEAH for me . It is supposed to be s. s. or 14k over s.s. and the might have mentioned that it was engraveable . but clueless consumer me, was busy keeping my 4yr old in the basket. it was however the sales assosiates job to point that out ! My beautiful ring is now peeling and turns my finger green . WTF WALMART ? Ive tried to exchange it but no one seems to want to help me ! I KNOW how retal goes iv'e done it I Worked as the assistant mgr. for piercing pagoda for 4 years and have alot of knowledge of gold silver, platnum, titanium, gemstones, diamonds, and cz's . THANKS,
. MOLLY K. GIBBONS

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7:47 pm EDT
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Hello: I purchased a pair of "Caribbean Sun" Sunglasses at Walmart Vision, and the lenses ( right ) shattered! I went back to the Walmart Vision center in Glenvile . I was told by Gary Weaver (Manager), and was told I had no warrantee .( 60 days was offered for my Cracked lenses to be replaced ).With A recept or bank statement ( from my internet), I...

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10:28 am EDT
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I hate this Wal-Mart simply because of one particular greeter. She's a crusty, old woman who apparently hates any form of happiness. One day when my boyfriend and I were leaving, I had an item that was too big to bag, so I politely stopped before her and waited for her to acknowledge me. Figuring that the greeters get a lot of crap on day-to-day basis, I...

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4:31 pm EDT
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Walmart bait and switch practice

bait and switch is a common practice in the world of free market but sad to say the wal mart world monopoly also has started to practice some of these same hard sell tactics. For example one of the more common practices of this is to place merchandise over the wrong shelf price as your complaint suggests but the more deceptive practice was disclosed to me by the stores management only after my formal complaint was addressed to him through the CEO MIKE DUKE IN ARK. AND HERE IS WHAT I WAS TOLD: "It is wal marts practice to place merchandise in a discount/closeout section of the store without a discount price marked on it while awaiting a reduced price to be sent down from the main office". Hopefully this is not an example of what is to come in the new world order of monopoly because it is an absolute deception to miss lead shoppers into assuming they can receive a discounted price at the register only to be humiliated as a spectacle to others when you are debating why you are being charged the regular price with no discount offered to you. well needless to say I found out the hard way while standing in the check out line for nearly 30 min. as the debate continued leaving those viewing to conclude that I was trying to get something for a reduced price when the store intended to get full price by way of this bait and switch policy. Whats worse is the fact that wal mart acknowledges this practice but refuses to change their methods by keeping the unmarked supposed discounted item off the discount shelf until they can properly display a discount price on the item.

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Walmart coffee maker stops working

Purchased 6 months ago. Won't heat up, light on switch is on. Confirmed thermostat is bad but can't find a source of replacement parts.

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Patsy
here, US
Feb 21, 2009 8:24 am EST

bought a Durabrand 12 cup coffee maker and the switch was broken

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Walmart pharmacy

i had a perscription transferred from walgreens to walmart because it was on the list as a $4.00 drug. i was told that it would be taken care of immediately, that they would call walgreens. that was at 2pm. when i went to pick up the drug at 4;30 on my way home from work, i was informed that they hadn't called walgreens as they had told me. that it would be another 21/2 hrs before it would be ready! this is not the first time. i can't believe the incompentance of this pharmacy! no matter whether you call ahead or leave the rx. it takes forever to get it filled! the wait time is ridiculous! when i called at 7pm to see if it was ready they got VERY hateful with me and said YES its ready! to top it all off when i got there they couldn't find the rx! she just laughed it off and said " i know its here someplace" another 20min. wait, while they found it laying on a shelf where the rx are filled! totally incompentant! an elderly lady in line with me had been waiting for 21/2 hrs for her rx to be filled! not good customer service! i really think this should be looked into. i know i won't be using this pharmacy ever again! we now have a new meijer in our area and i will check and see if i get better service there. thank you and i hope this is looked into. lisa delgado

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Walmart survey

I can't complain. Did I really beleive anyone is giving away $1, 000. I'll just unsubscribe to all products I am not in need of.

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About Walmart

Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. The company was founded in 1962 by Sam Walton and has since grown to become one of the largest retailers in the world. Walmart's headquarters are located in Bentonville, Arkansas, and the company has over 11,000 stores in 27 countries worldwide.

Walmart is known for its low prices and wide selection of products. The company offers a variety of goods, including groceries, clothing, electronics, home goods, and more. Walmart's online store, walmart.com, allows customers to shop for products from the comfort of their own homes and have them delivered directly to their doorstep.

In addition to its retail operations, Walmart is also involved in a number of philanthropic efforts. The company has donated millions of dollars to various charitable organizations and has launched initiatives to support education, hunger relief, and sustainability.

Walmart has faced criticism in the past for its labor practices and impact on small businesses. However, the company has taken steps to improve its image and has implemented policies to increase wages and benefits for its employees.

Overall, Walmart is a major player in the retail industry and continues to expand its reach both in-store and online. With its focus on low prices and customer convenience, the company is likely to remain a popular shopping destination for years to come.

Walmart Customer Reviews Overview

Walmart is a leading retail giant that offers a wide range of products at affordable prices. With over 11,000 stores worldwide, Walmart has become a household name for millions of shoppers. The company's online store, Walmart.com, has also gained immense popularity among consumers.

Walmart.com has received numerous positive reviews from customers who appreciate the convenience of shopping from the comfort of their homes. The website is easy to navigate, and customers can easily find the products they are looking for. The site also offers a wide range of products, including electronics, home goods, clothing, and groceries.

Customers have praised Walmart.com for its competitive pricing, with many stating that they have found products at lower prices than other online retailers. The website also offers free shipping on orders over a certain amount, which is a significant advantage for customers.

Walmart.com has also received positive reviews for its customer service. The company has a dedicated customer service team that is available 24/7 to assist customers with any issues they may have. Customers have praised the team for their prompt and helpful responses.

Overall, Walmart.com has received overwhelmingly positive reviews from customers who appreciate the convenience, affordability, and customer service offered by the website. With its wide range of products and competitive pricing, Walmart.com is a top choice for online shoppers.
How to file a complaint about Walmart?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

Overview of Walmart complaint handling

Walmart reviews first appeared on Complaints Board on Jul 20, 2006. The latest review Great value pear halves 15 oz. can, bar code # 784237060 run # 142059 was posted on Apr 9, 2024. The latest complaint SCO host was resolved on Jun 13, 2023. Walmart has an average consumer rating of 2 stars from 8321 reviews. Walmart has resolved 755 complaints.
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  1. Walmart contacts

  2. Walmart phone numbers
    +1 (800) 966-6546
    +1 (800) 966-6546
    Click up if you have successfully reached Walmart by calling +1 (800) 966-6546 phone number 14 14 users reported that they have successfully reached Walmart by calling +1 (800) 966-6546 phone number Click up if you have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number 18 18 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 966-6546 phone number
    Customer Service
    +1 (800) 925-6278
    +1 (800) 925-6278
    Click up if you have successfully reached Walmart by calling +1 (800) 925-6278 phone number 2 2 users reported that they have successfully reached Walmart by calling +1 (800) 925-6278 phone number Click up if you have UNsuccessfully reached Walmart by calling +1 (800) 925-6278 phone number 5 5 users reported that they have UNsuccessfully reached Walmart by calling +1 (800) 925-6278 phone number
    Customer Service
    +1 (866) 925-2432
    +1 (866) 925-2432
    Click up if you have successfully reached Walmart by calling +1 (866) 925-2432 phone number 2 2 users reported that they have successfully reached Walmart by calling +1 (866) 925-2432 phone number Click up if you have UNsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number 3 3 users reported that they have UNsuccessfully reached Walmart by calling +1 (866) 925-2432 phone number
    +1 (877) 937-4098
    +1 (877) 937-4098
    Click up if you have successfully reached Walmart by calling +1 (877) 937-4098 phone number 5 5 users reported that they have successfully reached Walmart by calling +1 (877) 937-4098 phone number Click up if you have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number 13 13 users reported that they have UNsuccessfully reached Walmart by calling +1 (877) 937-4098 phone number
    More phone numbers
  3. Walmart emails
  4. Walmart headquarters
    850 Cherry Avenue, San Bruno, Florida, 94066, United States
  5. Walmart social media
Walmart Category
Walmart is related to the Retail Stores category.

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