Walmart
reviews and complaints

I shop in Grove city, OH. Walmart every week usually in there every other day to pick something up. On Jan 2, 2011 I was checking out, the cashier was taking off my coupons, and she ask the girl that was over the cashiers, tried to say that I scannedmy coupons which i print off of the internet, I don, t even own a scanner and didn, t know what she was talking about I use printed coupons every week and nothing has been said, she really treated me like a criminal and told the manager that i was lying and I scanned them, I am a honest person that would nevr cheat or do anything like that, she really belittled me and embarrassed me in front of the customers, I reallt think Walmart needs to hire educated people that have a clue this isn, t the first time they have done something, there have been other issues. The employees there act like they hate their job, they are always complaining, give me an hour. the thing is after she made me wait for 20 minutes for another manager to look at the coupons the manager said they were ok, I think some of these people that are over the cashiers think they have some kind of college education and this is a power trip for them, they all need to take a class in how to be professional and maners.

I had to purchase a new money card as one of the cards I have was compromised by a company scamming me out of money, I use this card for my husband to use when he is on the road and we have no bank accounts.
I have tried the computer, the phone and can not get a live operator to help me with getting this card activated, there is nothing in their fields that accept mailing addresses for people who live out in the country and have Rural Routes with box numbers, It keeps telling me this is not a residential address which is a load of hooey as It is my home, I tried to get a refund on the card even and it won't let me do that either, I am so tired of being scammed out of my money by people I am just plain sick about it, now I have this usless card with a large amount of money on it that I can not use, If Walmart insists on selling this product then by heavens they should have live operators to help out...I have 2 cards through these people and this is where they mailed them to them by gosh how come their stupid computer automated idiot on the line can't recognize the address.

I had the worst experience with a Walmart customer service employee. I had gone to my local Walmart to be refunded or exchange an item. I was the next in line to be helped. As I was standing there waiting my turn, she ( the rude employee ) was carrying on a conversation with another customer in the next line. This went on for a few minutes, and she finally looked at me and said, NEXT in a loud tone. I couldn't had been standing more than 3 ft. away and wasn't wearing a hearing device. Then she asked, what is the problem? Boy, did she ever use an attitude! I explained the items ( 3 of them ) didn't work for me. I looked at her and said, is that a problem? Yes, my blood was boiling at that point. Out of the blue, she takes the items and THROWS them over to the other customer service clerk. She then says, I'm not waiting on you ( in a loud tone for everyone to hear ). I went over to the next line, but this wasn't the end of this drama. I turned to her and said, you are so rude and you will be reported! After the young guy refunded my items, I asked to speak to the manager. The manager shows up and asked me, what can I do for you? I explained to him what had transpired. The store manager went through the motions of pretending to be concerned. My feeling is, he was basically pacifying me to get me out of the store. I didn't go back to that store for about seven or eight months. Finally coming to my senses, I decided this rude employee wouldn't run me off. She still has her job and still works in customer service dept. It's a shame, Walmart doesn't have high standards, and allow their employee's to treat customers bad. I only go there to buy the basics and no more!

In June 2011 I was alarmed when I woke up and saw an email confirmation for an order. I hadn't ordered anything on walmart.com for a while. It was for a $200 eGift Card. I never ever purchased this so I replied to the email saying to cancel and someone stole my information. I went onto website to cancel order but website wasn't working for a while so I had to keep checking and when I finally got on I canceled it. Well turns out it never canceled because it showed up on my credit card. So I had to buy a new credit card. I cannot believe there are people in this world who do this to other people. I wish Walmart.com and any other website this happens to others would do something to make sure this would not happen. Also every website should not automatically keep credit card information online. I'm still waiting to be refunded. aaaaaahhhhhhh

According to Wal-mart, their money card is "the easiest, fastest way to get your money". Baloney! I bought a Wal-mart money card several months ago to use for on-line shopping. I was able to use it before my permanent card arrived. Then I decided to have my direct deposit sent directly to my Wal-mart money card. BIG MISTAKE! As soon as I signed up for this service, I told the sales representative that I had not received my permanent card yet. No problem, she said. We will get your card to you in 4 days. Two weeks later, no card. No problem, she said again. 4 days. Still no card. Now my Social Security deposit is to be put on my Wal-mart card, but I can't get my money! I called this morning to find out how this could be handled quickly. It can't. The person on the phone said that they would have to wait 2 days to cancel the temp card so that my direct deposit would be put on the temp card instead of returned to Social Security. Then I have to call back in 3 days to make sure it was deposited, cancel the temp card, then order a permanent card. Then in 7-10 days, I would get my new card and then be able to use it to get MY money. BULL! I am on Social Security! I can't wait 7-10 days to get my money! I have bills to pay, and my family will not like going without food for 7-10 days! Then she said " We can have the card sent by FedEX for $20, then you can get it in 3-5 days. Wait. Wal-Mart wants ME to pay $20 to get my money 3-5 days LATE for their mistake? MORE BULL! So much for "the easiest, fastest way to get your money"! Don't know what I will do about my bills and feeding my family for the next 7-10, but I hope Wal-mart has a happy day!

My seven year old daughter was lost. Well she was not actually lost I just told her to go to the toy department. Then I asked them to page a code adam they eventually found my child but security arrested my mother for shoplifting. Then they accused us of staging a lost child so that while everyone is looking for my child that my mother could steal. I admit that we have been doing this, but isn't it the first response of security to have my daughter returned to me safely. Is catching shoplifters more important than a child who could have been lost for real.

I am a devout Christian, family man who is disabled and use (will no longer shop at this store) to shop at Wal-Mart and spend about $300-400 monthly. Before I begin let me say, on the 7APR2K5, I had purchased two Biblical Research Books costing a total of about $60! On the day, 8APR2K5, I went to the store with my wife, son age 6, and daughter age 10 months. Our normal task; would be for me and my children to go to the Deli section and eat or drink something while my wife picked up the items we would purchase. After I would consume the food, I would take either the empty container or take the Price Bar Code up to the cashier for payment. (I was told to do this many times by store employees). I took the empty containers and Price Bar Codes with me to the cashier along with a full cart of items my wife had wanted. I gave everything to the cashier and had asked if she had scanned the empty containers and Price Bar Code items. The cashier confirmed twice she did. (At this point I usually check it myself, but my son was complaining that he needed to go to the restroom and I wanted to get back home because a bad thunderstorm was coming, so I trusted the cashier and went on to exit the store). As I exited the store, a lady by the name of Debbie Miller approached me and said I consumed food and did not pay for it. I told her you are crazy, I paid for it. At first she did not want to look at the receipt. When I insisted, she looked and said nothing is on there. I was shocked and looked at the receipt and discovered the items I paid for (over $150!). Her face turned bright red and she left the room, she returned with items from a trashcan. She asked me if these items were mine. She demanded I sign some kind of a form. I kept repeating lets go talk to the cashier and she can clear this up that I gave her all the Price Bar Codes and Empty Container items. Ask her! If there is a problem it is with the cashier, not me! Ms. Miller refused and left the room again. She returned with another man she said was her boss, he said call the police and secure the videotapes. I said, Sir, you are making a big mistake, I will fight this thing, and I have not done anything wrong. I am a devout Christian; and therefore would never do this! I demanded to see these videotapes so it will prove I gave everything to the cashier. They refused to let me see anything. I said let me call an attorney! They refused! A few seconds later the Columbia Police G. Wise, badge number # 10855, arrived and began writing an arrest booking. I began telling him the truth and my wife showed up at the door in the back where they had taken me. Officer Wise went into a rage and began yelling at my wife, who had with her my two children. All she was asking (in a normal voice) was what was happening, an employee had showed her where I was. This outrageous officer threatened to have my wife arrested and take my two children to foster home. Because of my illness, I broke down in tears, and kept repeating I did nothing wrong. The store demanded that I be taken to jail, and the enraged officer took me to jail. My rights were never said, I was never told what I was being arrested for, I never saw a warrant until I arrived at the jail! Strangely, the police took me to another jail in a other county. My family called all night and the next day and could not locate me. They were told there is no one in custody by my name. I even asked the prison when will I go to the bonds court, and I was refused my request, and they even told me I had a five page rap sheet of all kinds of charges. (I have never been put in jail before)! My family got in touch with the courts and demanded I at least be found and released on bond. I was told by the jail that I would be there for 30 days! By the grace of God and answered prayer, I was released the next day. I still cannot understand why the store manager and police did not want to talk to the cashier. The items were scanned and paid for, and she was the one who scanned them and she knows what the truth is. It seems to be all lies to take down a good Christian family man. I am now fighting this as best I can, and I will sound the trumpet as loud as I can to make the people know what corporations are doing to our freedom! It is out of control and needs to STOP! God Will Give Me Victory!

Every time I go in the store it takes longer to get cecd out tanit does to do my shopping. I have complained to the store management before and it hasn"t done any good. You have cashier"s standing and talking to other employees and ignoring the customers in line until they finish their casual (Not job related) converstion. You will have four registers open two express and other with people lined up down the ailes. Employees walking around doing nothing or conversing with the cashiers.
I will not shop there anymore and anyone else I can get to stop shopping there.
You use to be a good place to shop but not anymore, no customer service, prices to high, take for granted people will keep going there.
You do not sell american made products (Disgrace), just flat do not care about your customers.

Happy selling but not to me anymore
K-mart is way better now than you

Don't go to walmart oil & lube they will ruin your car and not pay for it, they refer you to their insurance who will not pay. I now beleave what everyone else says about walmart, I have now learned my lesson. Change your own oil.

We bought the car new and I have never changed the oil myself. Walmart has always changed the oil. I have receipts and walmart has computer records of all my vehicles being changed there. 21st & maize or west kellogg store in wichita.

After the oil change my wife drove the car and the engine quit (Engine siezed). My wife was left stranded in the braums parking lot, oil all over the ground. The car was towed to all american automotive on tyler and hwy 54. They determined the car was overfilled with oil, as he said “full of oil”. Not a small amount, but maybe double what the engine should normally hold. I was shocked to hear this.

I talked to the store assistant manager and told her what happened. They acted like they would make it right, wrong. She made a copy of my receipt and they looked up my history in the computer. We also filled out an insurance claim. I figured they would pay to fix the car.

Was I wrong.

Several days later walmart employee’s requested to see the car at all american. I welcomed this because I thought this would help clear things up and they could learn from the mistake. Instead it was a cover their # trip. The lead in oil & lube told me the car was still over full several days later. Even after the car leaked quarts on the ground for days, she took photo’s of the oil level still being ½” to 1” over the max line to send to corporate. The mechanic and managers at all american reported to walmar and insurance the car was “way over full”.

It has been explained to me, that too much oil will destroy the engine. It can blow seals, hydralic the engine or the crank ways and piston rods can beat the oil into foam and then starve the engine of oil. Think of a car that’s full of oil running out of oil, it won’t pump foam. Car siezed.

On the video in the oil bay you can see someone under the car, but can't see if he drains the oil, most likely oil did not get drained and then they added 4 more quarts. The first story I got was that they had video of them draing the oil. Turns out you can't see this in the video. Then told me they did not have video of the top of the car. They then found video of the top of the car, showing the employee adding 4 quarts. Only mistake is the employee does not check the oil level. Their answer was, another guy (Who doesn't do oil) must of checked after it was moved for tires. What a bunch! Every sign in the place says they will check all fluid levels the oil procedure manual says check the oil level. They told me I had to prove to them they did this and they can't even check the oil level after changing the oil. I guess you need to have your own video system under the hood so you prove they made a mistake.

This is not right. The largest company is sticking me with fixing the damage they caused. I brought my vehicles to walmart in good faith for 18 years. I have all bills to prove no one else has been under the hood. I won't be shopping there any time soon.

If they try to put a store in your town, go to the public meetings to stop them. They ruin and take money of communites and they are a terrible employer.

By the way, I am taking them to court. Thank you for not shopping at walmart.

in 2009 my fiancee and i went to walmart to purchase some groceries, as we got into the store and got past mcdonalds not being aware that there was a wet spot on the floor dew that there was no caution floor is wet sign posted i slip and fell hurt my hand an getting a cut on my knee .it was so unexpected and hurtful.my friend helped me up and kept asking me if i was ok, which i wasnt .i felt even worst when i saw non of the employees came over and showed any concern i got up even though i was hurting both me and my friend went on to do our groceries, still waitng to see if anyone would come and ask if i was ok, that never happened so i told my friend i need to see a manager an file a complain so he ask someone to get one. i spoke to him explained what happened give a writting statement also my address and phone number .the whole hurtful part of my compliant is that not one day or aphone call was made to me showing any kind of concern not even a letter .up to this day am hurt.by the no concern, caring attention i got from those employees everytime i go to walmart it hurts cause i always remmember that one day.but i was raise with alot of good morals and did not retaliate by sueing but now i see for myself why people out there dont care and sue people for the simplise of things i still suffer from my injuries but i know there is a god and he knows my hart is good and not harming walmart is still a great store . my name is annabelle ramos and my number is [protected].and this insident at the port authur store in texas.

Write your review, complaint or question here and add as much detail as possible so the Business you review can improve and reply to you.I will not use the Santa Clarita Pharmacy ever again. Yesterday, I was filling a prescription from a urologist. The pharmacist paged me to speak to me about the prescription--she snickered and laughed at me because the urologist had prescribed a medication was primarily for men. When I told her that I knew that, but it was the course of treatment prescribed, she accused the doctor of experimentation. The most UNPROFESSIONAL BEHAVIOR, I have ever experienced. I am pursing this to the max.

I made a purchase using a MasterCard that was compromised and the account closed. The purchase was large for some business casual wear for my new job. I ended up taking a different job so I returned the clothes. The merchant contacted me to let me know that the refund was being rejected from the card I originally used, so like a dummy I purchased a Wal-Mart Card becuase I was waiting on my new card in the mail. So I get my refund on the Walmart card and I was able to spend a portion of the funds, then my card was blocked. I currently have 430.00 that they will not allow me to access. I was told that I needed to fax proof of my purchase, which was completely unacceptable to me because I felt it was none of their business because trufully how could the refund be there if it was not legit. Maybe I am naive to what is going on in the world but my transaction was legal. Therefore I have called the merchant to get the proof I needed and they told me it could ake 3 weeks and that they could not guarantee the paper work. OMG WalMzrt has my money and refuses to give it me, tlking about they are sorry and wish they could help but can not! BS! and they know it. I am at my wits end because I just don't know what to do any longer to get my money. Its a SCAM if you ask me and I for one just cannot stand for this BS! I know I did nt use the card for the ourchase but if I had known this would happen do you think I would of used that STUPID CARD for the return credit. BEWARE TO YOU ALL DO NOT BUY NOR USE THIS CARD. i ASKED WHAT WILL HAPPEN TO MY MONEY IF i CAN'T PROVIDE THE PROOF AND THEY STATES IT WILL JUST SIT THERE, AGAIN BS! WALMART MONEY CARD SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCMA SCAM SCAM SCAM!

Hattiesburg, Mississippi wal-marts suck! I have nothing good to say about them. They are about 6 miles apart so my husband and I shop at both. When we go to Wal-mart we always have one or two things we need to get thats why we went . But every time we go (it doesn't matter which one we go to) they dont have what we came there for. For example if we needed toilet paper (we use angel soft) they will have an empty spot where that product should go, so we either wait or grab a different brand. They always are out of something that we need. It doesn't matter if we go there at noon or midnight. It always looks as if the truck just got there with pallets of product in the middle of the ailes. Making it hard to get through the place. On several occasions I have found my product, not on the shelf but on a pallet wrapped in plastic. No employees are ever putting things on the shelf, instead they are talking with one another or on the phone. Which brings me to another complaint, I have gone to the money center for many different things like money orders or to cash a check. One employee was on the phone (not a business call but a personal call) and I walked up to get a money order (no one in line but me) she did not get off the phone. She did not ask me "How may I help you" instead she said "what do you want". I told her a money order and she continued to talk to her friend on the phone. When I got my money order and was leaving she was still on the phone and did not say anything to me after she handed me my product. Once my husband was in the paint section and needed help with something so he went to the paint help desk and the woman was on the phone. So he stood there waiting for her to get off and 2 minutes passed without her even looking up to greet him or ask him if he needed help. So he said "hello I need help with something" and the woman looked up and gave him a mean look and comtinued talking. He was getting mad because it is her job to help him out. He said "hello I need help with something", the woman said to the person she was talking to that she would call them back and finally got off the phone. So he asked her his question and she had no idea about anything in that department. When he went to leave she was already back on the phone. All the cashiers are rude (so we try to use the self check out). We have gone to management to talk to them about how poor the customer service is and how they never have what we need. The manager didnt even apologize all she said was that they were working on it. Also when we pull in to Wal-mart there are shopping carts in parking places and in the middle of the road. There will be 10 employees sitting there smoking cigarettes and 200 shopping carts in the parking lot. Another thing is the restrooms, they are nasty like no one has ever cleaned them nasty. Toilet paper every where and other things i do not wish to mention. Over all everytime I go to these Wal-marts I leave very dissatisfied and 9 out of 10 times I dont have what I went there for. I do not under stand how these two places are still in buisness. Its just horrible!

I recently went to the walmart in Oshawa located in the north end. My boyfriend and i went to the photo printout place to print out pictures of our new baby boy. We spent well over 200$ in pictures and the woman who was working there was very rude. She was trying to push us out of the store by saying she was done her shift in less than an hour and our pictures would take too long. She told us not to come and print that many pictures and that the mechines were for people who were only printing one or two pictures. My boyfriend and i were not pleased at all with the service we recieved and we will no longer go to any walmart again. We normally went to walmart atleast twice a week and spent a great deal of money there. Not anymore.

As A Consumer And Also A Veteran The Front Of The Sore Is Filthy Trash And Boxes In FRONT OF THE STORE And As You Enter The Store No CARTS In The Store All Of Them Ate Outside Even Saw Some Near The Bus Stop In Between Cars Also On The Landscape . I Just Left And Shopped At Target.

My son stole a few DVDs and Pokemon and placed it in his backpack. The greeter who was supposed to check his backpack after the security alarm went off was told by manager and LP not to check his bag because they were going to arrest him for shoplifting. Had the greeter been allowed to do her job my so would have returned the stolen DVD"S and Pokemon cards and confessed. Instead he was set up and not given the chance to correct his mistake. Let me tell you my son is ten years old and if he had been stopped by the greeter he would have returned the stolen DVDs and cards and apologized. I yelled at him when he got home, but it seems like LP gets paid for every shoplifter they catch. That is why my son was not given the chance to correct his mistake. I allowed him to look around while I was shopping. The employee who saw him stealing did not say anything to me. If she did then I would have made him return stolen DVD and cards.

Not happy with what my son has done but also not happy with how it was handled. Basically he was not given a choice to correct his wrongdoing which is what this is about.

I went to wal-mart to have a watch band adjusted on a watch that i bought at a wal-mart the day before. the associate lost one of the pins and they did not have a pin to replace it so they put a different band on the watch then charged me 14.98 cents for it. i think since they lost the pin they should have given me the new band at no cost or at least a discount on it . it wasn't my fault the associate lost the pin i guess i'm never going to shop at the Columbia City wal-mart anymore until they fix some of the problems that they have there!

I had been working for walmart for close to 3 years.I was a supervisor that really didnt get the support or backing from the ###. managers. When i needed them to back me with the crew i was running .The ###. managers would always put it on the next manager on shift. I would be cussed out, it was be my word agianst theirs, The manager that dealt with this problem did not support me at all.I was threatened by the one crew member .I felt that if i took it to manager they would not do anything about it anyway, Their to busy trying to meet deadlines, time limits, quotas etc.to care about anything or anyone else. The last day i was there, i had a manager tell me over the walkie (EVERYONE WITH A WALKIE HEARD THIS)'The trailer better be done in 20 min or its going to get ugly"Then same night was asked by a different manager, "how the backroom was coming along."To which i responded, "I'ts coming but you will not like it" I was then told if i wanted to say things like that to call the man. on their ext and to keep it positive over the walkie, by the co -manager.Now mind you the co-man was there when i was told things would get ugly if the trailer wasnt done.There have been other incidents that are too many to mention on here that basically sum up contradiction after contradiction...Dont even get me started on favoritism in the work place. favortism was suppose to be not tolorated .Let me tell you this was used with the managers..so work there for a couple of years and let us know how things are going.

Walmart vision center is the worst! I am very easy to get along with, but these people are terrible. I suppose I should have known, after all it is walmart. The sad thing is that they run real eye care centers out of business, only to give you the worst service ever. This is in jefferson city, tn.

I ordered new glasses from them. They acted annoyed when I called 2 weeks later to see if they were in, despite the fact that they said 7-10 days. Further, they kept my old frames at the store, presumably because they were too lazy to put the lens back in. I didn't expect them to take this long, so I left them at the store per their request. Little did I know that I couldn't get them back! Well, I guess I could, but i'd have to stand in line at least an hour, likely much more. I've tried a couple times, but get frustrated after a half hour of waiting in line to do a 30 second 'transaction'. Their two employees slloowwwllly take the next person out of the line and go slooowwlly fiddle with them. There should be one person at the counter at all times to do quick transacations. Instead, you get in a situation where the line is perpetually backed up. Anyone with a job, or a life in general, isn't going to have the time to stand in that darn line. The frustrating thing is how much faster the line could go if they just attended to the 'quickies' while they were fiddling with those people who needed more elaborate things.

I should have known... The only thing worse than the vision care center is the automotive center, where you can watch these people move slower than you've ever seen anyone move. The last time (Ever) I used them I sat with a guy who had a very simple flat tire repair that would have taken 5 minutes anywhere else. It took 1.5 hours and he was still there when I left (I gave up and cancelled the remainder of things they were doing to my car). Worst is that they screwed up one of the darn air pressure sensors by hitting it on their tire balancer. Again, the frustrating part is how much quicker it could go. It isn't like they were even overwhelmed, they just din't care.

Stay away from walmart. Ugh. Terrible. I may literally be blind by the time I get my glasses back, or get my new ones in. Wearing contacts so much has been very detrimental to my eyes, causing considerable pain and just a bad feeling in my eyes. They should be sued.

On March 25, 2009, I purchased a WalMart MoneyCard (Green Dot Visa Prepaid Card) from the WalMart store located in Hanover, MA (Store #5380), phone [protected] . They took my money and supposedly put it on the card for my use once I called or went online and provided an activiation number from my receipt. Please note, WalMart charges a premium to purchase the card in addition to the amount of money they take from you and SUPPOSEDLY put on the card for your use. I immediately called the [protected] number on the WalMart receipt and went through a series of personal identification questions through an automated attendant. After having given my name, date of birth, social security number, home address, PO Box, among other personal identity information, I was then greeted by a human voice with a heavy foreign accent. He informed me that he was UNABLE to verify my name and social security number and was therefore UNABLE to activate the card. Please note, WalMart covers their a$$e$ by stating on the receipt "no instore refunds available." It was SO obvious to me at that point that this was a scam and that I would never see my money again! The foreign voice told me that he could at least activate the card for the amount of money that I had paid to put on it only and that a personalized card would not be sent to me. I thought, ok. That's fine. I'll just go spend it now to make sure I get my money back. I had to make another purchase, so the very next purchase I maid, I tried to use the card and guess what? IT WAS DECLINED! Surprised? I wasn't. I KNEW based on the total BS I was given by the forein operator that this was a SCAM! However, I was STEAMING as this was the last bit of money I had until I got paid again 2 weeks from 3/25 so called the phone number on the back of the prepaid visa card [protected] several times...each time speaking with from what it sounded, the same foreign female voice. She kept telling me that they couldn't activate the card and that they would send me a refund check in the mail to my PO Box within 7 to 10 business days. I was LIVID to say the least. I called the WalMart store and they kept reiterating "NO INSTORE REFUNDS." I've called every number made available on the card, the receipt, to the WalMart store everyday that there was NO check in my PO Box. It is now April 12, 2009; 19 days later and I still haven't received a refund check. I've had my attorney call the numbers as well and even he wasn't succeful in getting through to a human to speak with. All of the numbers that were provided other than the WalMart store who takes NO responsiblity for the SCAM are all automated and you cannot get through to any 'human'! I'm so disheartened to think that such a supposedly reputable Company such as WalMart would allow this to happen to consumers. I subsequently googled "WalMart MoneyCard - GreenDot Prepaid Visa" and I couldn't believe all of the complaints I found online that described, verbatim, the very same horrific experience! I don't know what to do about this. Is there someone out there that can expose WalMart, Green Dot, GE Money Bank and VISA for this SCAM on consumers? They're stealing out money...literally stealing out money.