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4.0 8310 Reviews

Walmart Complaints Summary

755 Resolved
1975 Unresolved
Our verdict: When using services from Walmart with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Walmart reviews & complaints 2792

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10:07 pm EDT
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Walmart release of security photos

I recently received an email of a number of security photos of Walmart customers. There were condecending captions beneath each, making fun of the customers.
It is quite obvious that Walmart employees are copying these "security" photos and releasing them at the expense of their customers.
If anyone looks odd you can plan on these photos being published on the world wide web. Makes you feel good that Walmart is protecting you. As a customer I can expect to be exploited and ridiculed and Walmart obviously needs to have the cameras turned on their employees. Bad business. Reason not to shop there. I feel sorry for the victims of this email whose families are seeing this and embarrassed by the cruel comments.

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AlwaysSpecial44
West Bend, US
Dec 02, 2009 5:13 am EST

Are you sure it's not from the site peopleofwalmart.com? which is a site where a bunch of people post up random people shopping at walmart which is usually mostly posted by other customers.

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1:13 pm EDT
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Walmart - not accepting bottle return slips

I recently did some bottle returns at the Utica Walmart and forgot to use the slips their when I shopped. I just went to the Oneida walmart and decided to use them for my purchases. They refused to use them. Said that it was "the Oneida store Policy" that they would not take the slips from another store. I think that this is rediculous. They were walmart slips...they should be able to be used at ANY Walmart.

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2:16 pm EDT
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Walmart the new packaging

First off I LOVE Walmart and this is more of a suggestion than a complaint. When I first saw all the white cans, boxes and containers with the navy writing I said what is this?

Everything looks so low budget and generic. Taking the color from the products is kind of confusing for instance green beans, the whole had a orange background, the no-salt had blue, the cut had green and the french style purple. Now they are all in white cans with navy writing.

Don't get me wrong I am not to lazy to read the contents of the product, which takes time, it's just that it looks better overall.

I have spoken to many family and friends and they agree. I don't know whose idea this was or if it saves a lot money, but please reconsider. I love the Great Vaule Products. Thank You!

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1:31 am EDT
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Walmart poor customer service

I recently went to this WalMart to get an oil change. Being a wise consumer I called ahead due to it being a holiday weekend and asked what time they closed. I was told by the person who answered the phone 6 p.m. I proceeded about 2:30 to go the service center, walked in and was greeted by satan herself. I stated I was there to get an oil change and she said "NOT TODAY YOU WON"T WE ARE CLOSING" I didn't say another word because it I had and she responded inapproperiately I was not responsible for my actions. I know these people are not paid much and have limited social skills, but i Feel that WalMart belives it is the only place in town, and there for not responsible for good customer relations or service. I am sick and tired of WalMart and the I want then to know they are not the only game in town. I will forever take my business else where even if it cost me more money. If people don't take stand this will only get worse.

SICK and Tired of the foolishness

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total anol
Clearfield, US
Nov 16, 2009 10:06 am EST

the walmart at clearfield Pa. sucks . i went there to try and find some boots for my boys and wouldn't you know it all they had was a lot of shoes for girls and woman, witch averaged about 85% of their shoe department. for men and boys all they had was cheap sneakers and work boots. no winter or hiking boots. then i went to their sporting goods department witch is another joke, most of the stuff they carry is junk or stuff people don't use. it is bad enough we only have 2 other sporting goods stores in clearfield, witch are overpriced as is. needless to say, they carry what they want, but not much of what we need. if you ask someone to try and find something in back all they do is go have a smoke. but some of the people that work there are really nice, but they are the ones that are left go.

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6:28 pm EDT
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Walmart unfair treatment

i have been a cashier at walmart for almost two years. i am qualified to be a CSM and have passed the test for it. my IPH is somewhere around 1, 000 (which basically means that im really fast.) i started on oct 2nd 2007 and i was fired aug 31t 2009. 3 days shy of being one month away from my two yr anniversary. my CSM tells me 10 min before my shift ended, that i was wanted in the office.

i went back to the office and the first thing i saw on the screen was "notice of separation from walmart INC"

they told me that i was away from my reg too much. that and i was doin homework on my last break so on accident i took a 33 min break instead of the allotted 15.

they mainly fired me because of "being away from my reg too much" wat the heck...are you kidding me? such bull ###!

ok, when i say that i have a 1, 000 IPH...the required IPH (items per hr) is 420.

i have about 100 costumers that earch me out when they shop because they want to get in and out fast! sry guys im not there anymore

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tired of forced downloads..
, CA
Oct 31, 2010 5:52 pm EDT
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Well you were being payed to be at your work station, And you are only allowed the alloted breaks, And the company does get alot of crap about poor service, And there are others that would gladly fill the position.

some advice, , , the next job you have you need to realize that, No matter how fast you are, if you are not at your work station you are of no value to them,

2nd..taking longer at breaks weather it is 2min, or 2 hrs...it is called time theft, which means you are clocking full days hours when in fact you are not working a full day, , Kinda like fraud...just an observation.

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1:35 pm EDT
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Walmart did not want to exchange

Well my local walmart store did not want to replace my battery, that it's still under the three year free replacement warranty, because I didn't have a receipt. The battery has the production sticker of 08/07 and I showed them but still they wouldn't take that. I asked them if they could look up the transaction since I payed with my debit card. They rudely said no. Which I think it's bs. They can't look up a transaction that was made two years ago but they f$&kin' expect to keep a damn little piece of paper. Wow walmart, you lost a customer. My wife works at a department store and they're always looking up transactions of people that don't bring their receipts. I'm going to call corporate.

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derry
Merritt, CA
Aug 08, 2011 6:28 pm EDT

Re 1 year battery without a reciept
I just tried to bring my 1 year old dead battery in without a reciept to NaziMart, no go on doing anything for me, the one lady says well even if you have a reciept you'd still have to go through energiser cause we only have a 90 return policy ! So i went to lordco and bought one :) At least the reciept is big enuff that you can read it :)

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happybunny003
Hendersonville, US
Sep 21, 2010 10:25 am EDT

Certainly WalMart has some sort of regulations that keep track of returned or refunded items. I can't believe the employees just throw things away. Because then 'Bob and Jim' and others like them could pull scams as explained in the story.

I don't think WalMart became the ultimate giant mega-store it is by letting employees pull such 'easy' scams.

I have a car battery to exchange (not refund) that is only a year old. I also cannot find my receipt. I am hoping my WalMart treats me better than LakerFan210's WalMart.

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michray1
Detroit, US
Dec 30, 2009 4:42 pm EST

Cry Baby! Store Policy Clearly Written at ALL walmart stores is ALL RETURNS MUST HAVE A RECEIPT. See what this does is eliminate situations like the followuiing... Jim and Bill are best friends! Jim works at walmart and Bill is currently unemployed. Bill and jim come up with a scam that whenever a customer (that has a receipt) returns a battery for warranty, Jim will put the battery out back behind the dumpster, and then Bill can then pick up the battery and enter the store and just show up without a receipt and get his money back! NOW DOES THAT SOUND LOGICAL TO YOU! Man now Bill doesnt need a job, he just waits for Jim to put those batteries behind the dumpster so he can collect his pay check! HAHAHAHAHA

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1:04 pm EDT
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Walmart meat dept.

i have shopped wal-mart for years, i can no longer stay silent about this part of wal-mart, i have purchased meat that has been consistently bad, just last week and this week i have had to take back meat items, within the last year i have had to take back meat items at least once once a month maybe more, i like shopping at wal-mart but i will be purchasing my meat elsewhere. julie shaffer

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Retired55
Palm Desert, US
Sep 05, 2009 1:33 pm EDT

We live in Palm Desert Ca and the Super Wal-Mart on highway 111 in La Quinta has always had bad meat. Even their Walmart branded cans of vegetables are short weighted. We have since switched to WinCo and we love it. Prices are better and the staff SPEAK ENGLISH whereas at Wal-mart your lucky to find someone who can answer a simple question.

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8:19 am EDT
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Walmart slander

On Friday August 21, 2009 shortly before 9 PM, my daughter and grandchildren visited the Enid, Oklahoma Wal-Mart. My 5 year old grandson Charlie has a form of Autism called Asperger's. There are times when the weight of his clothing is too much for him to bear and he will remove his clothing. There times Charlie will either become afraid or over-stimulated by loud noises, crowds, and being touched by strangers, and this will set him to stemming and verbal noises. Charlie has a phobia of using public rest rooms, mainly because of the echoes that are magnified from the busy store. On the 21st, Charlie was wearing a t-shirt, shoes and a diaper; all of which was purchased from that very Wal-Mart. His hair was washed with shampoo purchased at Wal-Mart, as was the lotion on his skin, the soap he was bathed with.. well you get where I am going with this, right? Wal-Mart is one place where Charlie has felt safe, because his mother, uncle, and myself worked at the same Wal-Mart in Hillsboro, Texas until we moved to Enid. On this particular evening, my daughter was standing in line at the Pharmacy when an Associate, also in line, began to tell the cashier about the 6, 7, or 8 year old wearing a diaper, how the parents didn't care for him or they would potty train him or not bring him to the store in a diaper, among other things that were inappropriate on many levels. These things were said in the presense of customers, employees and the mother of the child in question. Shortly after this event, I entered Wal-Mart to pick up a few items for the weekend. I was greeted as usual by the friendly Associates when I heard my precious Charlie call my name. My daughter had been crying as a result of the verbal slandering she had witnessed at the Pharmacy. Being a former Vision Center Associate, I know that Wal-Mart takes every opportunity to educate the Associates on proper conduct and customer service. I was not upset with Wal-Mart, simply the offending Associate. I went to the Customer Service desk and spoke with Mel, the night manager who assured me that they would take care of the situation. Mel said that she believed that she knew which Associate had slandered my daughter and grandson and that it would be addressed as soon as the manager came in. I called to speak with the manager on the 22nd, and spoke with Lori, the assistant manager who then promised that the matter would be resolved as soon as she spoke with the manager on Monday. I asked for an apology to my daugher and grandson. Lori said I would hear from the manager on Monday the 24th. Here it is, Saturday August 29, and no one has returned my phone call as Lori promised. I gave her my cell and work numbers, and (husband)'s cell. I am now, not upset; I am mad! I will have an apology for my daughter and Charlie from Wal-Mart. I will be attending the 4R Kids Walk on 9/19/09, I will share my story with this group, on my blog, Enid News & Eagle, Autism Society, and anyone who will listen... Carla J. Price

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Update by CarlaPrice
Oct 11, 2009 12:08 pm EDT

I wanted to update the Enid Walmart post and to thank everyone for reading and posting. While I do not agree with everyone's opinion, you do have a right to speak your mind. I especially would like to thank Helen.
My husband sent letters to Walmart, organizations and public representatives only to receive one response. Oklahoma State Representative John Enns' office responded and within a few hours my husband and daughter received a phone call from Enid Walmart Manager Les. He said that he did not know anything about the situation until he received a phone call earlier that day. He did apologize to my daughter.

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Kickyoanum Outerear
, US
Jun 04, 2018 1:04 pm EDT

Walmart is one big bullseye for every woman who have children with PROBLEMS... These 'mothers', who have a pshchologically-impaired, dysfunctional ego and paranoid psychotic mentally-imbalanced problem themselves, must SHARE their unfortunate life with the public... and Walmart is the place for them to do it. They bring in these children and CUT THEM LOOSE... and when someone, anyone, customer, and especially someone who is an employee there, says ANYTHING at all, then that is the mothers' psychological VENTING opportunity to SHARE with everyone, and she "gets-it-off" with all the gusto that she can expound. ... Happens daily. ... Watch for it... Sometimes very 'entertaining'.

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HonestAbe2010
Enid, US
Sep 16, 2010 12:05 am EDT

yes the worker should have kept his mouth shut but there is a law that states plain and clear no shirt no shoes no service as well as it is not right for any child to be with out pants in public i have a child of my own that dont like clothes for whatever reason but he is made to wear them anytime he is in public you do need to think that if everyone was to start bringing there kids out in public with no pants the next step is doing it in the winter when kids should be bundled up to stay warm so you need to look at both sides not 1 i would not have said that to or around your anyone but i would have been thinking the same thing

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Kickyoanum Outerear
, US
Jun 04, 2018 1:12 pm EDT

The 'mother' disregards the "NO SHIRT... " policy. She herself has a 'problem' and attempts to alleviate her 'problem' (a psychotic-paranoid imbalanced dysfunctional ego problem), where she attempts to 'expound', releasing the 'pressure' by attacking anyone who is 'normal' and/or may seem superior to her or her 'children'. ... Happens all the time in Walmart. ... watch for it... sometimes very 'entertaining' ... can't get it on TV.

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Helen78
Kremlin, US
Oct 06, 2009 9:51 pm EDT

Hi there. I work at the enid walmart and have a daughter with asperger's. I, personally will talk to the store manager about the situation. I am deeply sorry for this. It breaks my heart. As fir Lori she no longer works for the enid walmart. Mel does and I will talk to her. please feel free to email me or talk to me. I am the photo lab manager and safety team leader. Email at helenlazcano@yahoo.com. Hope to hear from you.

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just another walmart customer
Enid, US
Sep 09, 2009 4:58 pm EDT

Agreed, the Wal-Mart associate should have kept her mouth shut and her opinions to herself, but maybe your daughter should have tried to get Charlie to wear shorts or some article of clothing while shopping out in a public place. Not everyone will know Charlie has problems but will see an obvious 5 year old out in public basically indecent and in diapers. I find myself thinking it's ridiculous to see a child about 4-5 years old with a bottle or pacifier. I'm sure I would have felt the same way if I saw Charlie in a store unclothed and wearing a diaper with no bottoms on.

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11:45 am EDT
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Walmart overcharge

I was sold a pair of glasses containing "Digamax" that was supposed to enhance the peripheral vision. When the glasses arrived, I wore them as instructed and had difficulty driving because of the "fuzziness" in my vision. After attempting to adjust for 2-3 weeks, I had my vision retested and the glasses checked. One lense was defective and was replaced. However the vision problem continued. I was told by the centers employee that if I was unable to use the glasses, they would remake them without the Digamax and remove the $300 charge from my credit card. I tried for another 2 weeks and had the glasses remade. New glasses were fine but the charge has never been returned and the employee has left the company. New employee will not do anything about the situation.

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6:27 am EDT
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Walmart bad business, bad service and racism

I worked at East Capitol Walmart from June 2003 to October 2003 as a cart pusher, The white managers are Ryan Curtis, Rob Dobratz and Nancy Scheff, They were prejudiced against black male and female co-workers, They lie on you and They lie on co-workers, They don't care nothing about black people, Those white managers were evil, wicked, and crooked against black co-workers, That's why I lost my job at East Capital Walmart because of them White Managers believe a customer over a co-worker, A female customer lied on me to those White Managers about me following her, harassing her, and making derogatory remarks about her that were not true!They believed her and listened to her side of her story, When I told them my side of the story, They did not believe me and They did not listen to me They just went and fired me!Those white managers are racist, sick, white rednick honkies!They are a bunch of sick ###!They do this stuff to any black co-worker who work at East Capitol Walmart!Do not work at East Capitol Walmart, Because If you do work there, Same thing will happen to you.

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R-Truth
Milwaukee, US
Dec 28, 2010 2:57 am EST

East Capitol Walmart is full of white trash, Those managers are no longer there because they don't care about black co-workers and black customers!Those White People are going straight to hell for what they did to black co-workers and black customers!

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9:12 pm EDT
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Walmart busted tail light

On August 21st at the Wal-Mart on411 in Rome, Ga I was shopping and during that time a storm came up.When I returned to me vehicle a lose Wal-Mart buggy hit my tail light.I went right in and filed a complaint the manager took pictures.Then the guy from claims said they were not responseable but he all so said the pulled the buggy guy off leaving buggys everywhere to hit peoples cars, I could understand if someone pushed it into my van but it was a Wal-Mart buggy that did. All I wanted was a tail light for my vehicle.

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4:05 am EDT
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Walmart bad store manager

I just recently got fired for speaking the truth. I had been with wal-mart in wharton texas for several years. They just recently got a new store manager and he has brought the moral down even more. He has a habit of yelling at associates in front of customers and he has the assistant store managers working 16+ hours a day and one assistant was on vacation and made her work. He would always tell me that he would fire me at any chance he got. Forget the open door policy it sucks you are opening yourself for retaliation so nobody says nothing. Employees are leaving the store crying and it is sad. I finally spoke up and look at me. I went and complained about him and of course it got back to him and that was the end of the story. I feel for the good employees who are trying but they are the ones who are getting yelled at. Beware of the Wharton Walmart!

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Update by fsttjvg09
Aug 30, 2009 4:17 am EDT

If I was you I would take action forget that.

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kb3204
, US
Dec 12, 2012 5:15 pm EST

I worked there also and had a male employee as I am a female start harrassing me sexuall. So in result I told the assistant store manager and they did nothing. Their solution was putting me working the same hours as him where I had to go back and forth from his department. Finally I spoke up and told him he needs to figure out where to place me because I do not want to work with this employee and his answer...well stockers work everywhere he won't bother you. So I did the next best thing and decided it was time to leave. Mind you I only worked there for maybe 3 weeks.

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4:49 pm EDT
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Walmart do not work at east capitol walmart as a cart pusher

I am an ex-employee of East Capitol Walmart in Milwaukee, My job was cart pusher, When I was pushing carts at East Capitol Walmart, I was the only cart pusher at nighttime, The managers Ryan Curtis, Rob Dobratz, Nancy Scheff did not hire no more cart pushers to help me push carts at nighttime, I was mad and angry because I did not get no help! I asked for help, but the managers pulled the guys from their stocking positions to help me push carts, They were mad and pissed off at the store managers about why did not hire no more pushers!The black customers and The white customers start ### with you when you do customer carryout and when you push carts!One Saturday when I was pushing carts the store was crowded and there were no shopping carts The customers were mad and pissed off because there were no carts in the store, The management did not order more shopping carts.
I was about to walk out and quit, but I couldn't because I can't afford to lose my apartment, They had me pushing carts in the rain and in the hot weather, When I puhing carts in the hot weather, In the hot weatherI broke out in a heat rash on my neck and on my chest, and in the rain I caught a cold.After that a female customer and her nephew lied on me to the manager about, Me following her, me harrasing her and me made deroggatory remarks about her when I was pushing carts, I told the manager that I did not do none of those things to her, The manager Ryan Curtis believed her over me!Ryan Curtis Rob Dobrattz, Nancy Scheff fired me after that and told me don't come back, I told them, Good I'm not coming back! After I got fired they hired more cart pushers and A lot more shopping carts came in.This one black guy name Herbert who did my job as cart pusher, he fell and passed out in the hot weather, The paramedics and the ambulance came and took him to the hospital and he never came back to Walmart, Those white managers did not care for him and they did not give him no sympathy.### East Capitol Walmart!East Capitol Walmart is full of ###!

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Jada Brown
, US
Dec 31, 2011 8:21 pm EST

Wow. I Dont Know How Long Ago This Was But, Im Trying To Get In There As Of Now As A Cake Decorator. This May Not Seem Like Much To You Because You Were A Cart Pusher But Im Glad You Told Us How They Treated You There. I Find That ### Bogus Regardless If You Black Or White. They Let That Man Have A Heat Stroke And You A Rash And They Didn't Do ANYTHING? Im Starting To Have My Doubts Now About The Store But It's Crazy Cuz Now They Are Making A New Super Walmart. SMH. :| For The People Who Are Talkin ### About Him Need To be Quiet Cuz If They Were In His Position I Dont Think Words Like That Would Be Used. Thanks For The Info Tho Mr. =]

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Rainbowsockz
Post Falls, US
Feb 03, 2011 12:12 am EST

Note: Walmart now has CBL's (computer based learning) that every employee has to go through about how to dress properly for the weather, stay hydrated and avoid heat stroke. It's good to know I have to sit through these common-sense sessions because individuals have actually failed to prepare themselves for their job and whatever weather exposure that warrants.

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R-Truth
Milwaukee, US
Dec 28, 2010 3:05 am EST

That's the truth, Ruth!

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R-Truth
Milwaukee, US
Dec 28, 2010 3:04 am EST

Atani you're the [censor], Jenny 12 you're the white [censor], that needs to work out out there with those white honkeys! [censor] East Capitol Walmart, East Captitol Walmart, Midtown Walmart and Southside Walmart on 27th and Morgan are full of [censor]!Do ever push carts in the hot weather and the cold weather, because you can get hurt like that, You can sue them for that!

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Jenny12
Ann Arbor, US
Dec 15, 2009 12:00 am EST

You work outside... sometimes it rains, sometimes it's hot, and ### where I'm from we even have SNOW! ( I know it's crazy!) Quit your whiny ###... Just because the weather sucks doesn't mean you don't have to do YOUR JOB!

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milwaukeejoe
Milwaukee, US
Oct 24, 2009 12:24 pm EDT

I'm not sure how long ago this was, but I've lived by, and shopped at that Wal-mart for at the last 2 years, and they've had more than one cart attendant and at least 2 of them have been working there for quite some time. I won't argue that the managers are jerks though, but that goes for the white and black ones (I've had problems with general managers and departmental managers there before). I won't defend working for Wal-Mart, as it's NOT the best place to work for, but like other people have said, you're pretty much complaining about doing your job description. Did you think you were not going to have to work in bad weather ? You're not a house painter or a landscaper ! Dress for the weather and suck it up - you have one of the easiest jobs in the fricking world. Grab some carts & take them in. When you're done, go outside and grab some more. Repeat. If you can't handle that, then you better find someone with money to marry or something. ###, even dealing drugs is harder than that !

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Atani
Topeka, US
Oct 16, 2009 3:44 am EDT

Guess what? You're complaining about the same issues all cartpushers deal with.
Oh lawdy, bad weather. The carts have to be pushed. Don't want to deal with the weather? Get a different job.

"Those white managers did not care for him and they did not give him no sympathy."
Yeah, place the race card, you illiterate ###.

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CustomerServiceDept
Iowa City, US
Aug 29, 2009 5:05 pm EDT

So how long ago did you get fired?

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9:40 am EDT
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Walmart product care plan

I purchased a 42" Vizio from Walmart along with the care plan on Feb 15, 2008...in July of 2009 my tv went out...I immediately called the care plan they informed me someone will call me to schedule repair...the tech called and asked me what the tv was doing I explained he said he believes he knows the problem he will order the part...the tech came out july 23, 09 part didn't work...he took my tv...I was told an inverter was on order it will take 3-5 business days...after no word from the warranty dept/tech I called the warranty dept on 8/7 I was told they were unable to locate part and service solutions specialist will call me with replacement options within 3-5 business days...after no word I called back on 08/14 I was told the replacement was denied part on order allow 3-5 days for part [[no one called]] on 8/20 I was told AGAIN can't get part service specialist will call...no call...on 8/26 I spoke to someone else in warranty dept she claims they located the part and someone would call within 24hrs...no call...its 8/27 I have no tv and no one called...I called the warranty dept this morning only to get a promise to call me back by 3pm today with eta of part...don't waste your money on walmarts warranty you are better off purchasing the manufacturers warranty...

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More4mepleez
, US
Apr 08, 2016 3:45 pm EDT
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I and my husband both bought cell phones @ Walmart in store. I live in Vermont, and I just wanted a phone to access certain things and stay connected. So within the first three months I missed calls and didn't think anything of it until I was waiting for a very important call and realized the phone wasn't ringing. It's a defect and then contacted the care plan company assurion.. It was then I was informed that since I didn't break the phone, and it was under one years time, it falls under the manufacturers warrantee.

I then called a different number and they told me I had to ship it back to them. What was I suppose to do without a phone then? Not there problem, so I explained it was unacceptable and then was assured that if I had another arraign talk phone I could transfer my current service, which is what I did. The next day I received an email, alerting me that a refurbished phone was on the way. I contacted straighttalk that night, online chat. I explained that my phone had a defect, it wasn't broken, or damaged by my own doing and a refurbished (used) phone isn't part of my purchase contract since I'm not obligate to accept a less than purchased replacement. I get a claim number...and then promised someone will contact me from corporate. No one has and it's been 4 days,
When I purchased this phone I purchased a care plan, sold by walmarts sales person and told it will cover all issue accept lost or stolen issues additional to manufacturers warrantee. Lie . So now I have a refurbished phone I don't want, and using an outdated phone prevents me from checking my emails and Important calendar events etcetera . Now what? So even though they told me I was covered, apparently that's not true if you purchased a defective product. False advertising and fraud.

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Sandra Rooks
McLoud, US
Mar 22, 2014 1:56 am EDT

We had 42 inch Hanspree TV that would not have video at times when turned on. We called Walmart
product care and a box and UPS shipping label was sent to us in December 2013. This was during the Christmas rush when UPS got behind schedule. After a few days, our TV was returned to us unrepaired and now had a busted screen.The warranty company, which is New, said that they do not repair broken screens. We told them that we did not send it broken and that it must have been broken in shipment by UPS. They told us to file a claim with UPS, who in turn told us that since we were not the ones who initiated the shipping label we could not file the claim. After hours of talking to many different people at New asking them to file a claim, we finally talked to a man named Rick who told us that New would not file the claim with UPS and further that New would not honor the warranty. We now have a broken TV and worst than that, a broken trust in Walmart product care. Don't buy extended warranties from Walmart.

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mikes computer
Fairview, US
Dec 29, 2009 2:11 pm EST

I was gifted a hp laptop and a 2year product care plan from wal-mart.

Well I had the product from the end of March 2007 to around September 2009. the plan kicked in late march 2008. This is a terrible warranty they contract to repair centers that can't repair your product their service centers also don't listen or double check, run the proper diagnostics send proper replacement parts" which melt inside your machine". Sure it is easy to call in and place a service order But I had Four separate cases where my product returned as damaged as before not fix or they couldn't replicate the problem. Then I had to send my belongings in to the center.

These cases took up to two months to get threw. I even talked with a Manager that said they would have the problem looked at which never happened when it was shipped it was a waste of my time. So before it becomes a waste of your time really think about the hp, dell, ext extended plan by calling them.

At this point my care factor is very low for buying things from wal-mart also for anyone that fights on wal-mart behalf my care factor to hear you isn't there I REALLY don't care. This is just a review on what they sell.

I got a reimbursement but it was after calling in so many times the plans not worth the stress that comes with it. If you did buy it and got reimbursed good for you I bought a upgrade to my old laptop.

http://www.mediafly.com/Podcasts/Episodes/Episode_13_The_WalMart_Product_Care_Plan

Now I found this online its dated 2007 but i really doubt that it has changed at all.

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Jpasse
New Windsor, US
Mar 06, 2013 10:50 am EST

The reply from New Customer Service is Bull. They post to make themselves look good. I have had the same problems with Walmart Product Care, which is actually N.E.W. I purchased an ipod and the warranty
from Walmart Product Care, aka, N.E.W. Shame on Walmart for partnering with this disreputable company.
Walmart has lost this customer.

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NEW Customer Service Companies
Sterling, US
Nov 18, 2012 8:08 pm EST

Hello Ms. Henderson,
We are the company who administers Walmart's Product Care Plan. We are sorry to hear you are frustrated with your experience and we'd like to help. Please email us at help@newcorp.com with the name and phone number you used to register your claim. Once we hear from you, we can reach out with a resolution.

Sincerely,
NEW Customer Care Team

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Marion Henderson
, US
Nov 13, 2012 1:42 pm EST

I can't believe what I am reading about the issues that customers were having with their 42" Vizio TV's.. I am having almost the same exact problems 3-4 years later. My TV is a bit over 2 years old, and one day as I watching TV the power turned off and from there on, it has been terrible. I have power to the TV, but it wil not turn on.
Called Walmart on 10/28/12, and told the Customer Service Department the problem, and she scheduled for a company by the name of ADVANCED TECHNOLOGICAL SERVICES in St. Petersburg, Fl to call me in which they did to tell me that it was not necessary for a tech. to come out, since he believed he knew what the problem was, and that he ordered the part the same day. That day was October 29th, 2012. Today is now November 13, 2012. Advanced did not call me back to tell me that the ordered placed on the 29th was not in stock, and that it wasn't until 11/01/12 that once again the part was ordered, this time from apparently a different place. I still wait!
Back to Walkmart Customer Service----the rep. that you talk to on the phone keeps telling me that they can only do so much. That I agree on, but when the Supervisors for the Product Plan does nothing, but says, we(meaning me) have to wait, until it comes in, then he's no better. You wouuld think that the Supervisor would do more! Find another TV repair shop that would be able to get this done!
Only suggestions that I have for all of you out there, especially you southwest/central Floridians, don't buy a Vizio, however if you should, don't by the extended warranty at Walmart. and if you do and there is problems with the TV that require parts, be prepared to wait, and wait, and wait.
ADVABCED TECHNOLOGICAL SERVICES doesn't care about us, the consumer.

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Doris Halford
Clifton, US
Nov 28, 2011 3:39 am EST
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My husband & I visited a Savannah Wal-Mart last Friday, we shopped & checked out &left when we got home we were missing several items we had purchased. I then called back to Wal-Mart's to ask if we had left bags there & did someone turn them in/ they informed me they were there & I would need to bring my receipt & return to get them. I asked if my daughter could pick them up for me because she lives in Savannah, they told me they must have the receipt. We live in Clifton, Tn & I thought that would save me a trip (however they did not care I had to make another trip the next day). I returned to Wal-Mart the next day & went to the service desk to pick up the items with my receipt, The lady was very nice but told me items had been put up. I then had to go all thru the store to locate these items & return to the service desk.
We also had other items we had got but I am sure the person behind us got them because they were not on our receipt, before leaving the check-out line I asked the lady if that was everything & she said yes.We spend a lot of money at Wal-Mart's & this disgusted me, Wal-Mart is not for family or I would not have to go thru all that trouble after having a brain hemmorage & having to do all this again.I cannot drive yet due to my condition so my husband had to made the same trip also--gas from Clifton to Savannah is not cheap-then back to Savannah gas is not cheap.The other item we got no telling what happened to them. Wal-Mart, I will not visit you as often now.

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Patricia Ratcliff
Lakeland, US
Jan 01, 2010 7:26 am EST

My problems in above paragraph.

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Patricia Ratcliff
Lakeland, US
Jan 01, 2010 7:24 am EST

I wish I had read these comments before I purchased a Vizio 42" Flat Screen and also Wal-Mart's Product Plan August 9, 2009. My problems began November 25 with no picture. I did nave sound, but that went out on the 18th of December. Repairman sent out and main board ordered. Problem not solved with the replacement of the main board. Now I am told set needs Inverter Boards. My compaints sound like others. I too have been told they are on back order. Call in 3 to 5 days 0r call in 7 to 10 days. Here it is Jan 1, 2010 and I have no TV. I am a senior citizen on oxygen and depend on TV for news and entertainment for I am home bound most of the time.
I have also contacted Vizio and in so many words told that once the product is made, any problems should be handled through the extended warranty purchased. Isn't it sad that companies no longer take pride in their finished product? Did Henry Ford turn his back on problems and say to the new owners of his automobiles who had problems, "It's yours now, you take care of it." No, thank goodness. He took pride in his product.
I an a retired educator of 38 years and have had lots of patience until I started dealing with this problem. I am ready for a check in the amount I paid to be given to me and this "lemon" picked up.

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Walmart ridiculous practices/deceit/lies/wont pay or stand behind their pay. protection like they said they would after 7 months still have not paid

I filed for payment protection due to losing my job back in FEB 2009 and todate (8/26/09) NOTHING has still been done. I have called and called and called and yet GE BANK who I had been paying payment protection insurance on my Walmart Credit Card will not do what they promised to do and that is PAYMENT PROTECTION. I was told at jump street that if I take out the insurance on the credit card (which I said no to first then actually said yes as the Walmart Credit Card Rep told me that if I lost my job or got sick etc it would be paid off) THAT IS THE ONLY REASON I EVEN TOOK IT OUT. I was paying for it on every cc statement and when I actually did need it and filed for benefits, its now been 7 months and all I am getting and have been getting is a runaround! They have asked over and over and over for document this and that then will ask for the very same thing again and again then lie and say they did not get this or that. I am sick of them they claim they did not get paperwork when they did and it was confirmed. One rep will tell you one thing and another rep will tell you something totally and completely different. One will give you certain dates, notes, etc and then they get amnesia. The supervisors defend their reps and make excuses after excuses and even go as far to say that they dont have the same notes that a rep had just a day or so ago. They give me the VERY VERY STRONG impression that they are trying to NOT pay off my cc balance. Just a few days ago one rep told me that on the 21st that they sent (SNAIL MAIL) to Walmart to request the amount they needed to pay and today (8/26) they are telling me that they are still waiting for me to fax certain documentation when this was faxed already 2 weeks ago and I confirmed it with them then bt now they dont show notes of any of that. I am going to find anyone, anywhere, any organization, agency, or what ever I need to to report this and get to the bottom of this unfair, crazy, deceitful, and very strange questionable practice of doing business. Come ON NOW 7 months?

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C4RLO
Buffalo, US
Sep 04, 2009 3:17 am EDT

Where can you find the details about what is and what is not covered under this plan? They sure make it difficult to find this info on the web!

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amyhernandez
king, US
Sep 03, 2009 12:37 am EDT

Ok now today I find out that Walmart has lowered my credit line from 500.00 to a measley 100.00 and I am damn mad. Anyone had this same problem? They are chastizing me for using what I paid for and that is payment protection. I spoke with customer service today and the first guy lied to me and told me that no manager was there to speak with me, until I finally hung up and called back and spoke with Micheal who is a manager who said that one thing had nothing to do with the other, YEAH RIGHT! Take my word for it, take out the payment protection, God forbid you have to use it, then they walk all over you and cancel your credit line. ###! WalMart takes your money for the payment protection and then they take almost a year to actually pay off your balance then punish you by making you send in one document after another after another after another and you get so damn frustrated and often they loose your paperwork (I believe conveniently) and make you resend the same paperwork in again and you keep on waiting and waiting and waiting and waiting, then after 8 months they do pay off your balance as of the date you lost your job but what they LIE TO YOU ABOUT IS THEY PUNISH YOU FOR IT! THEY ARE a liar, and a JOKE! I am going to scream until someone hears me! How can they say they reviewed my file and decided to lower my credit line and lie and say it has nothing to do with me filing (and complaining to BBB/consumer affairs) and even said that it was just coinencidence that they cut my credit line now that I have used what was my right to start with (and plus I had been paying for----PAYMENT PROTECTION). I had tried many times to get an increase in my line just before this all happened and kept getting turned down. WHY DIDN'T THEY LOWER MY CREDIT LIMIT THEN?

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Walmart bad managers

I went to wal-mart today to pick up my insulin which I do on a regualr basis from this particular wal-mart. After standing in line for 10 minutes and listening to the lady behind the counter tell the pharmacist that she was assisting that one of their co-workers had "no clue as to what she was doing." And "needed to find a different job if she kept screwing up." I finally made it to the front of the line. When I got there, she told me for the 4th time that they were yet again out of insulin. I asked her to call the other wal-marts in the area to see if they had any. This apparently annoyed her. As she huffed and got on the phone she told me to "move out of the way so she could help the person behind me first." Well, I am sorry, but I had to wait in line so she could assist two other people and didn't get attention when one of the ladies in front of me had to go get something off the shelf that she wanted to add to her purchase. Why should the people behind me be treated any different? This was a 30 second phone call.. that was it. Thats all it took... So I tell the woman that I will just wait on her to get done. Her response to this is telling the pharmacist that "some people are so rude." I kindly told her that if she were going to speak badly of customers that she should wait until they are at least out of hearing range. She huffed again, got the information I needed and I said bye. As I am walking off, I stop and think, "this lady is rude to me EVERY time I see her." So I decided to speak to a manager. When the manager gets there he says "Oh my, she did what?" He was truly concerned that his employee had acted so rudely. So then he says "I need to speak to her, which one is she?" Well, he is an african american/black/colored man and so was the lady in questions. Now, I never point people out and say "thats them.. that (BLANK) person right there." I prefer to mention a person in other ways, such as "the lady behind the counter that isn't the pharmacist." OR "The lady thats not in a lab coat." And even "the only person back there besides the pharmacist." I guess that he had no clue how to deduce who is might be back there without a name or better description. 2 people. 1pharmacist + 1 person that is obviously NOT the pharmacist. Its not rocket science here. After the 4th time he asked me who the person was I stated, "the colored lady." Okay.. so forgive me. I felt cornered with the question. I said the first thing that came to mind. I remember thinking, what should a person say in this situation. I chose, and apparently I chose wrong. However, I said I was sorry to him. (And I was.) I didn't mean dissrespect. He quickly filled me in that I should have said "black lady." Well okay. I told him I was sorry and that I didn't know. Perhaps if I had been older I would have known the reasoning behind why it bothered him. However, I am not, so I didn't have a clue. At this point, the man looks down at me, calls me ignorant (which I admit I was, but having never been in that position, would 100% of people known just what to say?) Anyway, he calls me ignorant, and then proceeds to tell me that I need to get the hell out of his store and never come back. Ok, so that shocked me. I said I was sorry. I stayed calm. I never raised my voice. Never said anything to make it seem like I had malicious intent, and yet there I was getting escorted out of the store by a man who had just cursed at me and called me names (while meaning to do so.) When I got home I called the 1800 wal-mart number and asked them to send me a letter stating why exactly I was banned from the store. They asked for my name and number and within 2 hours the SAME man called me to tell me that he "stood by his decision" and that every statement I made was false. I do not think that he should have been given my number. I personally think that he took what should have been a simple complaint and a silly faux pas that was appologised for and turned it into a race war. I was completely shocked.
After I called the number again to ask them why this man was bothering me over the telephone I was told that the complaint would be sent to his manager. I hate complaining. I hate that I even have to. I hate that this man could potentially get in trouble or even fired over this. But what I hate the most is that he acted as if I had done it on purpose. I didn't mean any harm. --And now I am apparently banned from Wal-mart because he got offended. Blah.

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Walmart - walmart employee

I was in Moses Lake, Wa walmart at 1:00 pm today and marjori on till 1 was realy rude so I fo und the floor manager and told her about being upset with the way I was treated. And the managers responce was as rude as the employee. I own a business with 12 employers and if any one of my people treated my customers like I was treated they would have been fired...

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Walmart rude

When i went in to Walmart in Angelton, TX i was going to buy school suplies. I went to were they keep the list and could not find the school that i needed so i ask a lady and she walks over goes through the list and says guess we dont have it i said is there any way you can get me a copy and she says very rude NO this is all we have and all we are going to put out. I would never talk to a customer that way. So then i decided to check out the backpacks and well there was no selection at all! I go to Walmart a couple of times a week untill they started the remodel. I like change but when you stop carring things like watershoes and when you ask some one and they are rude to you again and you let the manager know and he blows it off. When i had made a complaint in June about how rude the employe was he just looked at me and said ok not ok thank you i will take care of it but ok! I mean come on he should care a little more about his job doent you think? I really think that you should have some one go in to that walmart and try to buy something and see how rude they are. There are plenty of people out there that need and want jobs that i am sure would do a better job then most of the employes that you have in the Angelton Walmart. Please feel free to contact me! Because i will not spend another dime of my money in that store untill something is done about this. And i will be telling anyone who will listen.

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calcita
, US
Mar 15, 2010 9:38 pm EDT

I have my daughter prescription glass from walmart their advice to return on the 14th happpened to be closed because its sunday, so i went the next day monday i spoke to this lady is on the phone and asked us to wait we had our dinner at the store and finally went back to asked about the eyeglass, her response is she dont know when the eyeglass is going to come and she dont have idea when its going to come an atitude thats better said than telling us when to call or advise. this type of services is really poor and walmart should designate someone who is educated to handle costumer service. this lady at the visoin center in san leandro should undergo a costumer service seminar. poor attitude and manner towards costumer.

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Walmart visa debt card

Both my son and daughter were given the cards as christmas gifts from my brother in law and we called the telephone # on the sticker to activace the cards. They tried several times to use the cards and were denied their transactions several times. I called the # and they wanted to charge to speak to a customer service person so I said no I would check with my brother in law to find out how to use it. I spoke with him and he couldnt understand what the problem was either. The cards were put on the side and never used each card had 25.00 on them. As I cleaned out some papers I discovered the cards once again and realized they expire this month 8/09 so I went on line to see the balance so they bring you through all this crap about they have to text you the balance which I find a crook because what if we did not have texting on our cell phones. They texted us back to tell us to register the cards whic I have done twice already. I resorted to calling the customer service # because I figured 2.00 for the call ok if the card expires they will loose it all. I finally get throug all automated mind you, I never spoke to one live person, the machine now tells me there is no money on one card and the other is over drawn by 9.00. These cards are a rip off the children never used the cards at all. Can you imagine the money these people are making off of people. If 1, 000, 000.00 by these cards and the same thing happens to them they have made 25, 000, 000.00. The card is a rip off the system they have is a rip off and the idea of this being legal is a rip off.. If anyone knows how to resolve this issue let me know please. [protected].

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Honest Mom
Phoenix, US
Feb 13, 2010 11:15 pm EST

DO NOT BUY FOIL WALMART VISA GIFT CARDS! Unless you like throwing away $50 and $100 at a time to companies who make their money by stealing from Americans! That may be their American Dream, but not ours.

I just opened a Walmart visa gift card
'Gold' $50 02.13.2010. IT was given to me by my sister for Xmas. I finally remembered to bring it today and happened to open it at the customer service department right in front of them. IT WAS EMPTY INSIDE except for the paper cardholder agreement! THERE WAS NO CARD! They said they could do nothing at all! NOT even a phone call. I had to get my sister's receipt for the gift card and take it to the store it was purchased from was all they said they could tell me. IT WAS EMPTY; how can I prove it was never IN there, I asked them? You are my witness, I said.

So I went home already knowing how this is going to turn out. I called the given number on the foil package and the inside card agreement at 9PM at night and of course they were supposedly inundated with calls at that moment and had me hold (music)and then eventually they hung up on me. So what do we do when the public is being stolen from by Walmart and GE Finance Banking $50 and $100 at a time? That's a lot of money, America! I guess the only choice is the Better Business Bureau, and of course our local news channel. It's our only recourse!

Honest, Single Mom in AZ.

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Walmart terrible place

A year ago I had my eyes checked at your Rice Lake, Wisconsin store. I got my glasses and had them adjusted and went home. I gave the prescription a couple of days. I called the store and told them I didn't think the prescription was right. They said to come in and they would try to readjust them again. I called them back a few days later and told them that the glasses were not the right strength. I told them that I have worn glasses since I was 9 years old and something was not right. All I got was a run around. They said the prescription was right. I said how you know if you don't re-test my eyes again. They said I would have to pay to have them re-tested again. I said why do I have to pay if the glasses aren't right? They said that how it is. Well I gave up for awhile and called again and got the same run around. I was furious. I gave up. Then called again a month or so later. I didn't get anywhere at all. I just let it go. Well today I went and had my eyes check because I couldn't stand them any longer. It got to the point I could not read what was on T.V. I had to take them off to read a book. It was hard to see the computer monitor with the normal part of the glasses. I would have to use the bi-focal part to see the monitor. Everything was getting a little blurry. Well the doctor said he knew what was wrong with just having the refractor done. He said the strength was too strong. When he lessened the strength I could see so much better. He showed me the difference after he tested them. The only change was I needed was tri-focal and less strength. We trusted Wal-mart and shop there for years and years. I am very annoyed and I'm re-thinking about shopping at Wal-mart.

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Elliot
, US
Jan 27, 2009 10:52 am EST

I had been given a written 'coaching' for something that had nothing to do with why I was terminated. The written occurred on 28 Oct 2008. Then on 20 Nov 2008, I was called to the management office where I was met by two Assistant Managers. One informed me that I was being terminated for not taking a break on 11-10 & 11-14, and that I had taken personal items to the area that I worked in.

I seldomly missed taking a break and sometimes when I did I did so in my assigned area. Even though I told the Assistant Managers that I did take a break, when I used the facilities, got a drink, took medications or sat in the area without doing work. Then I was informed on 11-20 that I had to be out of the area for 15 minutes, that I could not take breaks in the area.

Additionally I told them why I was carrying my personal bag, but one retorted '...you're not suppose to have any personal items. You were seen eating Yogurt (I don't eat yogurt), drinking and getting spray from your bag.' I again explained, what I had done and yes I did have snacks but not yogurt and I did get spray from my bag. The spray was Fabreze, I had been using it ever since I was there as a matter of fact the day associate had been using Oust in the area which I can't handle with my asthma. She said Fabreze would be fine. I retrieved the bottle from my bag because the one we had in the area was empty. I sprayed it and exchanged it for the empty bottle.

The store's Loss Protection individual made copies from the security films, which were dated and timed, showing me performing my assigned responsibilities in my work area. It also showed that I had taken my 'personal' bag, which had my various medications, snacks and a small bottle of room spray.

I had taken my personal bag with me since an episode in the break room in October that made me feel insecure with leaving my stuff in there and the fact that I had multiple medications, some which were used in a nebulizing machine that was also in this area.

On multiple occasions, various Assistant Managers as well as the Store Manager, Co-Manager and other individuals witnessed me taking my personal bag to my work area. None of these individuals questioned why. None said...'don't do that.' I must add that there are no CBL's or specific written guidelines for this area. Its a judgment call as far as I am concerned. Especially since others in this area had since I've been assigned there doing what I had done.

In the time that I was in the area I and others assigned there had been taking breaks in the area, using spray and eating snacks. But that wasn't the way it was suppose to be...according to the Assistant Manager on the 20th. I had done what the others had been doing but I am the only one fired.

Yes it is true that I had a written for something that had nothing to do with the reason listed on the termination sheet. But I feel that the WM corporate office was pissed off because: 1) they had to pay overtime because the local managers failed to enter 8 hours on my work week in the appropriate week 1 of the schedule, thus making week 2 go into overtime; 2) that ever since I had been in that area I had clocked out when my work was done, sometimes 15 minutes early--no one said I could not do this and it did not become an issue until after the 28 Oct 2008 written was issue; 3) that corporate wanted to separate me because of the Oct incident but they had to tred lightly and were thus 'gunning' for me.

I must note that after the Assistant Manager terminated me, she told me to make sure I re-apply in 6 months. Now I find out WM is fighting my unemployment claim.

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Osmar
, US
Dec 21, 2009 3:51 pm EST

I have been a shopper at Wal-Mart probably since they have opened up here in Houston. There used to be a time when you wanted to check out it did not take 45 minutes. The store here in Houston, at Almeda, has got to be the worst on here in Houston. I went in today and they only had 2 (yes 2) check out lanes and 1 self checkout line open. Needless to say they had at least 7 peaple in each of them. I went to buy some cigerates and she asked me for my ID, I am 55 years old, and (I wish I did), but I do not look 25 or less. She would not sell them to me until I went to my car & got my ID. Them she would only ring up 1 pack at a time instead of all 3 packs, and I had to pay for each one individually. I will not shop at that store again. I hope for the other peaple that shop there it gets better. I will waste some of the precise gas and go the 2 extra miles to one of the other stores.

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noneyaeffinbiz2020
NONEYA, US
Jul 14, 2011 1:40 am EDT

First of all, the opticians, NOT the doctors, generally order trial pairs of contact lenses. The real purpose of trial contact lenses are for the doctor to give to the patient at the time of the eye exam for the patient to try. All of the doctors that are in Wal-Mart Vision Centers are independent, licensed, fully insured doctors of optometry (OD), and DO NOT WORK FOR WAL-MART! (Depending on the state the vision center is located, and the laws in effect for that state). After the patient returns for their follow-up (if needed), which is also complimentary, within a reasonable amount of time, it is the patients responsibility to purchase their boxes of contact lenses. Second, trial contacts are FREE. Granted, you may have to wait if the trial contacts are not stocked by the store, but they are complimentary. It is NOT up to the opticians or the eye doctor to give out OR order free trials to patients once the contact lens rx has been finalized because people fail to purchase their contact lenses.

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ghyntyntyn
, US
Jun 18, 2011 3:00 am EDT

walmart vision center eye doctors are a bunch of quacks! they cant even order trial pairs on contacts like normal dr office...you may have to wait longer and paid a tad more at a real eye doctor but its so worth it if they actually know what the hell they are doing!

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mrspenguin
Winona, US
Apr 23, 2011 5:58 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Walmart is notorious for coaching people for not knowing that they have been doing something wrong, even though supervisors never made the duties clear to them in the first place, or in some cases, gave them wrong information entirely. They also will not give you any feedback on a daily basis to let you know if you've made a mistake or aren't working fast enough, etc. They will tell you a week or 2 later when they are giving you the verbal or written coaching, thus making sure you are unable to fix the problem before being reprimanded for it. They will ALWAYS take the supervisor's word for things over yours even if they are in the wrong. If you explain health issues to them, they will act like they understand and will say they are willing to work with you to help you keep your job, but will turn around and use those very issues against you first chance they get. I was just fired 3 days ago due to my health problems, and was told I was rehirable in 31 days. (I can have a part-time job, they say.) Yeah, that will pay the bills. In short, no matter how hard you work, no matter how few mistakes you make, it will never be fast enough, hard enough or perfect enough for Walmart.

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lindagale from kentucky
w. los angeles, US
Apr 29, 2010 2:01 pm EDT

walmart[or any other store, for that matter]is only as good as the idiots they hire to wrok for them! They need to TRAIN THEIR EMPLOYEES!

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jen jen
Humble, US
Aug 13, 2009 7:16 pm EDT

well i am a 9 year assoc. for walmart and i do see alot of what you are saying.my car was damaged while i was inside working by there dang shopping carts and no one wants to help me.i have never had any problems with anyone nor have i violated any of there stupid policeys i have never missed of day of work

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sickofitall
Saratoga Springs, US
Apr 08, 2009 1:10 pm EDT

By the way, they told me to re-apply in 30 days...jan 11 is when i did...still, waiting.

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sickofitall
Saratoga Springs, US
Apr 08, 2009 1:08 pm EDT

I feel for you. I really do! I was terminated, separated, let go, fired, back in December 08. I was a meal exception, too many times! Yea, I know. I should have been watching the clock . But you see, that's not me. I cannot leave things undone. I tried to perfect too much. I was a hell of an employee. As I am sure most of us are. When I first started there, someone once said to me, "why are you working so hard? Nobody will notice you." I was not even "working" that hard. Its my nature...hence...my email address. Then I realized, the home office doesn't give a crap what you do. Even some of the assistant mgrs. and Co mgrs. don't really care either. Just as long as you are not making "them" look bad! Maybe I wasn't meant to be there in the first place. "They" contested my UI, 30 days, exactly, after I applied. Christmas was well, non existent. Finally, two months later I recieved UI. Now, just a few days ago, I get a letter stating "Please be advised that the Commissioner has withdrawn the determination...blah, blah, blah. I called the UI office...Walmart is contesting again. I have been taking my dog, sick with cancer, to the vet. I have a huge bill due. How am I going to pay for that? This "Satan" from Arkansas is disgusting! The way the employee's are treated is so damn disrespectful! We may as well all be cattle. If I could stop people from shopping there, I would. After all, 99% of the time I am looking for something, it's not there! I don't know what else to say other than Walmart... If Sam Walton were alive, this kind of crap would not happen. This is NOT what he wanted! Walmart...you suck!

Walmart Customer Reviews Overview

Walmart is a leading retail giant that offers a wide range of products at affordable prices. With over 11,000 stores worldwide, Walmart has become a household name for millions of shoppers. The company's online store, Walmart.com, has also gained immense popularity among consumers.

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Walmart In-depth Review

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Online Shopping Experience:

Walmart's website is user-friendly and easy to navigate, making the online shopping experience seamless. The checkout process is smooth, and they offer various payment options, including credit/debit cards and PayPal. Product information is readily available and accurate, helping customers make informed purchasing decisions.

Shipping and Delivery:

Walmart provides a range of shipping options, including standard, expedited, and free shipping for eligible orders. Their delivery speed is reliable, with most orders arriving within the estimated timeframe. The packaging is secure, ensuring products are well-protected during transit, and customers receive their items in excellent condition.

Customer Reviews and Ratings:

Customer reviews and ratings for Walmart are generally positive. Customers appreciate the wide product selection, competitive prices, and reliable service. Some common positive feedback includes fast delivery and helpful customer support. Negative feedback often revolves around occasional product availability issues or delays in customer service response. Overall, customer satisfaction with Walmart is high.

In-Store Experience:

Walmart stores are known for their cleanliness and organization. Shelves are well-stocked, making it easy for customers to find what they need. The staff is generally helpful and knowledgeable, assisting customers with their inquiries and providing guidance when needed.

Community and Social Responsibility:

Walmart is committed to social and environmental responsibility. They have various initiatives in place to promote sustainability, such as reducing waste and supporting renewable energy. Walmart actively engages with local communities through charitable donations and volunteering efforts, making a positive impact on society.

Loyalty Programs and Discounts:

Walmart offers loyalty programs like Walmart+, providing members with benefits such as free shipping, fuel discounts, and access to exclusive deals. They also have regular discounts and promotions, allowing customers to save even more. These programs provide significant value to frequent shoppers at Walmart.

Overall Rating and Recommendation:

Based on the evaluation of different aspects, Walmart deserves a high rating. Their extensive product range, competitive pricing, and excellent customer service make them a top choice for shoppers. Whether you prefer online shopping or in-store experiences, Walmart caters to your needs. We highly recommend Walmart to customers looking for quality products at affordable prices, backed by reliable service.

How to file a complaint about Walmart?

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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

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  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

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