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4.0 8310 Reviews

Walmart Complaints Summary

755 Resolved
1975 Unresolved
Our verdict: When using services from Walmart with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Walmart reviews & complaints 2792

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10:44 pm EDT
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Walmart rude, no to help

Well where do I start, about 5 months ago the made the above store a super walmart with everything, big mistake the workers were nice friendly you were able to find what you were looking for, they hired more people big mistake. They workers stand around talking on thier cell phones, they polish thier nails an then put the polish back on the shelf. If ask a worker to help you you commited a crime, like what happen today, I ask a female worker who was pretending to straighten up a shelf if there was anymore celery salt, well she scream for Oscar and Mike niether answered her then she got up and look at the shelf and said the shelf is empty no, I don't believe that in that big store you have no stock in the back. Then for about a month you haven't I a item in the above store when you have it in the other store the item is Kiss 200 full cover nails type active oval, where that item is there is a differant item laying down its been like that one month. Also why when the employess are stocking shelf do they have to fool around and have empty boxes, containers, plastic throw all through the isles so you can't get through if you say excuse me they ignore you, walmart is 5 minutes from my house, and am handicapped so that is why we go to that walmart. The shelf where the powder soap is awful its all over the shelf. Ido have a question why is it that all the stores that added bakerys donuts, and above store doesn't? Thank you for your time dissatified customer.

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10:04 pm EDT
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Walmart baby changing station

I needed to change my 4 month old son.I went to the restroom located in back of the store.I layed my diaper bag down and pulled the station out from the wall.When i layed my son down the table was broken with no cord attached, latches broke and he fell.Lucky enough I was paying attention and was able to catch him.Why this wouldn't be installed correctly or maintained the right way blows my mind.As to other parents my children are the most important thing in my life.For me to have to lose my baby to head trauma or even him be hurt by Walmarts Neglience is unexceptable.I am not sure where I will go from here but my first thought is to make sure that all parents know that this could happen to there child.At know time should a customer have to worry about something like this.Words will not express how livid I am and I hope from now on that they are maintained.

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MrsAwesome
Enfield, US
Nov 28, 2011 1:28 am EST

My kids are the most important things to me too, which is why I would NEVER use a changing station in a public restroom. Forget head trauma...how about disease? Yuck. Use your car next time.

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5:38 pm EDT
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Walmart messed up my car wont crank

i took my car to walmart becuase it needed a oil change and they messed up my car they put way to much oil in my car and it souneded like it was trying to throw a rod and now it wont crank i wanna know what yall could do to fix this problum it was fine before we brought it to walmart for an oil change .i have a subaru impreza 1994 ive had it for 2 years have replace more than 2000 dollars worth of parts in it and now it wont crank beause of walmart..

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2:22 am EDT
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Walmart rude employees

I too have been treated very bad by these people at the hiawatha walmart. They treat customers like crap over there no matter what your race is. Maybe these walmart employees are prejudice maybe not but they sure are rude to this caucasion too. i think they think i am white trailer trash. This hiawatha kansas walmart needs to fire everybody and hire a new crew!

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8:24 am EDT
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Walmart prejudice against native americans

I took my 7 year old son to buy a 4th Nintendo Game for his DS at Hiawatha Kansas Walmart 66434. The little walmart employee acted like he did not want to help my son and I. I asked 3 times if he could open the locked cabinet and let my son pick his new game out. This employee gave us the most prejudiced look I ever seen in my 47 years! He rudely slammed open the cabinet and shouted at my son, "WHICH GAME DO YOU WANT". My 7 year old son pointed to the game and all of a sudden got afraid of this Walmart employee! This Hiawatha Kansas Walmart employee grabbed the game slammed the door shut and took off to the front of the store. I shouted, "WHERE ARE YOU GOING WITH MY SONS GAME" After following him 3 isles he finally said, PICK THIS UP AT THE FRONT" I reported this behavior to the evening WALMART MANAGER IN HIAWATHA KANSAS, And his attitude was just as bad as the Walmart Employee who scared my 7 year old. I informed the Manager I bought 3 games before here at $49.90 Each and a diffrent Walmart Employee each time handed them to my son with a smile and said, "I HOPE YOU HAVE A GREAT TIME WITH THIS GAME" The Hiawatha Walmart Evening Manager replied, "I THINK HE JUST DID WHAT HE WAS SUPPOSE TO DO" I told my son, these people act like this because of our skin color! I told my son we will not spend our money here anymore for games. We drove round trip to the next closest Walmart in Saint Joseph Missouri 90 miles to buy the game and was treated like a human being. This is why I say THE WALMART STORE IN HIAWATHA KANSAS 66434 DOES NOT CARE FOR NATIVE AMERICANS!

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Update by Disabled Father
Jun 26, 2011 8:06 pm EDT

WOW SINCE MY COMPLAINT HERE NOW THEY TREAT ME LIKE EXTRA CRAP! LOL I WAS JUST TOLD I WAS OUT OF LUCK WHEN IT COMES TO MY BROKEN VACUM CLEANER I BOUGHT THERE! THERE HAS TO BE SOME ONE UP FARTHER ON THIS FOOD CHAIN TO TALK TO INSTEAD OF NOW THIS WOMAN MANAGER I TALKED TO TODAY AT THE HIAWATHA WALMART. I THINK IF I DYE MY SKIN A LITTER WHITER I MAY GET TREATED WITH SOME RESPECT AROUND HERE AT THE HIAWATHA WALMART 66434!

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OhForeverMore
Lexington, US
Apr 25, 2011 3:38 pm EDT

Heck, Wal Mart treats thier employees like crap regardless of colour. If your a good employee and do your job well the managers will beat you down and break your spirit thus taking away your desire to do any bettter. However most (not all) of the younger generation has an attitude problem and if you didnt before working for Wal Mart you soon will. It has nothing to do with skin colour.

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OhWowReally
, US
Apr 16, 2011 4:51 pm EDT
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That is weird because I have the same experience every time I get a video game at Walmart, and I'm as white as it gets. I do know that they employees are supposed to take any game more than $25 directly to a register because of the high risk of theft. I'm not going to pretend I know what it is like to be treated with discrimination, but based on what you wrote, I'm not seeing discrimination here either. I see the typical service that Walmart is known for...crap.

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7:13 am EDT
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Walmart money is missing

On April 15, 2011 you boyfriend paid $ 350 to load at green dot / walmart money card. He is working for a pipe line in Douglasvilla GA and has sent money to me for weeks this way. He called me with the code so I could reload my walmart money card. I worte the code down and didnt try to reload untill 7pm. To make all long and very stressful story short, I NEVER GOT MY MONEY! Sam would roll over in his grave if he knew his business (and dream) is being ran this way.

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Walmart - handicapped scooters

I am handicapped, Its all I can muster to walk from my truck, with the help of a cane or leaning on a cart, to get to the door to an electric scooter to do my shopping. Yesterday I went to the Walmart store in West Plains, MO and when I got in the door I asked for a cart, the attendant at the door pointed to the middle of the front of the store, "they are...

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3:23 pm EDT
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Walmart bait and switch

On March 16, 2011 I was shopping online for wooden swing sets for my son’s 4th birthday. I found the Adventure Play Sets Columbia Wooden Swing Set on Walmart.com for $399. I was excited about the price, and the free site to store shipping was an added bonus. I shared my findings with two of my coworkers (who will gladly provide written statements), and I also took a picture on my cell phone and sent it to my husband. My husband and I discussed the swing set for a couple of days, but finally reached the decision to purchase it. When I went back online, the swing set was out of stock but still priced at $399. Since the set was only available online (not in stores), I monitored the website almost daily for a couple of weeks for the set to become available again. Finally, on the morning of Monday, April 11, 2011, the set was once again available and I ordered it immediately. Later that day, I went back to the website to check the status of my order and I noticed that the swing set was out of stock again. The status of my order was “in process” but the payment had been made so I assumed I was lucky enough to get one of the limited amounts while they were available.
On Tuesday, April 12th, I checked the status of my order again hoping for a better estimated time of arrival so that I could start planning my son’s birthday party. I was absolutely shocked to see that WalMart.com had changed my order, and that they were shipping a swing set that I did NOT order. I was even more shocked when I found the posting for the swing set that I did order, still out of stock but with an increase in price to $499! I immediately contacted Customer Service via email and instructed them to cancel my order and to refund my money. I took the time later that day to send another detailed email to [protected]@walmart.com. The response that I received to both of those messages was a generic return policy. I responded to those messages informing them that I was going to file complaints with the BBB and with any blog that would listen, in hopes that such a response would force Walmart.com to address the real situation. They responded and apologized that the swing set in my order was not the swing set that I “preferred.” I believe that Walmart.com baited me with the swing set that I wanted, and once they received my money they switched my order to a less popular swing set that I did not want. Now, I have to wait for a swing set that I did NOT order to arrive before my money will be refunded. Then, I believe that they decided that since this set was so popular, they were going to increase the price.
I am including a photo of the swing set that I ordered, being offered on www.bargainsaddict.com through Walmart.com for $399. This ad was posted on 4/10/2011. This is the swing set that I watched for a few weeks and eventually purchased, but it’s not the swing set that Walmart.com is sending to me.
On 4/13/2011 at 5:59am MST, Walmart.com Customer Service guaranteed that I would receive a phone call within one business day to help resolve this issue. It has been 24 plus hours without any contact.

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pobarjenkins
Minneapolis, US
Apr 20, 2011 8:25 pm EDT
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When stores stock Hundreds of items, odds are that something will get mis-priced. The issue with the blueberries was probably a minor pricing error.

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JimmyJoe234987
Orangeburg, US
Apr 20, 2011 6:31 pm EDT

I bought blueberries at Walmart recently and i got into their bait-and-switch rip-off "deal" where the price on the shelf was displayed $2.48 but the cash register charged me $1.30 more, which was $3.78! Now that's a rip-off! I noticed that and went and got my money back, but the returns department held me for a long time and she acted if the computer is down then she went to check the price and did not come back for 6 minutes! She probably went to a restroom! And IRS and the Revenue Department probably secretly supports such fraud, because they will get more sales taxes that way! And you will be out of your money faster if you are foolish enough not to check everything at the cash register or soon after!

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pobarjenkins
Minneapolis, US
Apr 16, 2011 2:33 am EDT
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I can vouch for the swing set because my sister just bought one for $399. She got the set and she got it for the sale price, so hopefully they fix their error.

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7:43 pm EDT
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Walmart delivery

Walmart.com states a range that product will be delivered using site to store. Today is the last day of their scheduled time. They have had over 10 days, I tried calling the store it is to arrive at and they became somewhat rude with their "When it arrive we will contact you, if you don't hear from us then it isn't here" attitude. So I asked since it is due to arrive can I take one from the store and you replace it when it arrives. They were like "NO! That would mess up our inventory". They proceeded to explain that my order is coming from another "store" and that is from their inventory not the stores I am at.
The girl was so worried about messing up the stores inventory and less about customer service. The ONLY reason I ordered online was the store did not have any in stock originally but then got some in. My choice was to cancel the order which showed it was on the truck for delivery or wait. I have given Walmart the full time they asked for and the people act as if I am an inconvenience to them... nice. Also, Walmart.com does not offer a phone number to call, they provide an email link. I have not received any replies to my inquiries yet.

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Walmart tobacco

For the last four to six weeks I have not been able to get my brand of chew because they are always out.Either they don't order enough of that brand or somethings going on I don't know, but I have went in there night and day for the six weeks, matter of fact I went in there tonight which(4/12/11) and they sold the last two tubes to an army man.Now understand I don't I don't have anything against those guys, but if something isn't done I'll just have to start shopping some where else and I love shopping at Walmart!

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pobarjenkins
Minneapolis, US
Apr 13, 2011 3:32 pm EDT
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Shop somewhere else then.

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7:14 pm EDT
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Walmart expired visa

I have been out of the country and upon my return to the states i decided to put some money on my card while i was in Wal-Mart. I put $50.00 on the card #[protected]. I did not know at the time the card had expired. I figured since the system accepted the load that it was good. I tried to use the card at a later date and was told it said it was expired. How do i get my money back. The ST# is 0610 OP# [protected] TE# 11 TR# 05181 Debit Load 060538819035K REF#[protected] Network ID 0049 APPR CODE 054028 Loaded on04/06/11 $50.00 Call me soon and let me know what to do. Anthony Byrd

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commonsense2011
Olive Branch, US
Apr 13, 2011 12:03 am EDT
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This is not the official Wal Mart Website. You shouldn't post your card information on here.

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12:06 am EDT
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Walmart expiration of card

On April 1, 2011, I reloaded my WalMat Money Card at the WalMart Superstore in Phoenix, AZ on Bethaney Home Road.

On April 2, 2011, I was trying to use the card and was told by the merchant that the card had expired. I looked at the card and realized that it had expired on 3/2011. I went back to WalMart at their Money Mart Services and was told that there was nothing that could be done. All my money is tied up in the card. I called the Customer Service which was located in the Phillipines and was told that they would sent out a card for me and sent it urgent which would take 2-3 days.

On April 6, 2011, I checked my mail when I got home and realized that the card still did not arrive. I called Customer Service again and this time I took a Badge #0592 which told me that there was never any information stating that a card would be sent to me. I couldn't believe it, he was actually telling me that there was nothing they could do, because it was on the automated system as lost. He advised me that I would have to wait 8 to 10 days for the card. I told him that I need my money can I please speak to a supervisor. He had me on hold for about 1/2 hour and no one came on but him (Badge #0592).

To date I have no money and no card, is there someone that can help me? I am traveling on empty with my car and had to borrow $10.00 just to get to work. Please help me. I have a total of $249.00 tied in the card and no one with WalMart has helped.

The Phillipine Call-Center is definitely no help. They took my card regardless that it expired and now I am not able to have any money.

Mary T. Bordelon
8808 N. Black Canyon Hwy #310
Phoenix, AZ [protected] ext310

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Update by mary t bordelon
Apr 12, 2011 12:25 am EDT

When they entered my card number wouldn't it indicate that the card had expired. I had made a change of address and even that was not recorded on the first week of March. I used the card to reload not realizing it expired. Why wasn't it detected on April 1, 2011 that the card had expired?

My problem is the Call-Center advised me that they were going to send it to me as urgent and to date, I have not received my card. I have already done what you advised and still no money and no card. Please do not tell me that I tossed it thinking it was junk mail. I use this card constantly, I don't like your comment.

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siobhansax
Pensacola, US
May 01, 2011 1:40 pm EDT

I'm not sure if you've received your card yet or not, but you can have a check sent to yourself using the online bill pay option that walmart money card offers... it's processed using the direct deposit information (not the actual card information), so it wouldn't matter if that card was expired. I'm surprised they didn't mention this to you at the call center.

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6:50 am EDT
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Walmart theft + poor oil quality

All I wanted was a simple oil change. It was 1pm on a Thursday and there were no other customers in line or behind me. While the technician promptly greeted me, the desire to have me sign the release form seemed more important than gaining my confidence. He told me an oil change would take 20 minutes. Forty minutes later, I came to pick up my car. Walking away, I read the receipt and was shocked to learn they vacuum out the car! WHAT? There were no signs and no forewarning the technicians would be rummaging through the interior of my car. If I had known, there would have been a different outcome and I would have secured my valuables. That’s right - You guessed it! Wal-Mart employees ripped me off. However, I didn’t know that until I drove into my driveway, then reached for my garage remote, and discovered it missing. After checking every nook and cranny, I realized the remote was gone. In addition, I noticed that some of my (hidden) papers with semi-sensitive data had been disturbed. Quickly, I drove back to Wal-Mart, went directly to the main customer service center, and asked for a manager. That was a waste of time as well. She kept promising me she’d call me back and never did. What a disappointing experience all the way around. Long story short, they have no proof that one of their employees stole my remote. Worse of all, after I got home and parked my car, I could smell burning oil, something I’ve never experienced before with this car. After the car cooled down, I checked the dipstick and saw what looked like watered-down, pale-looking oil. I've never seen anything like that before! Since I have no recoursee, Wal-Mart doesn't have to be accountable. Wal-Mart: something is seriously wrong! The type of employee you have working for you directly reflects the management! Is this something you condone? Fire the manager and fire the thief, because you’ve attracted a very crafty thief who might even be a professional and your manager wasn't disturbed to hear the news. Watch out Wal-Mart, you are next! The thieves are coming after you, too. By the way, that's the last time I'll do business with Wal-Mart for anything. I’ll avoid Wal-Mart from here on out. On a typical month, I'll spend $300 a month in Wal-Mart, but will now spend it elsewhere. Here is hoping this message will warns others and spare them the trouble! You certainly don't care...

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Judygw7
Rockmart, US
Dec 12, 2011 6:22 pm EST
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I have also experienced negligence through the use of Walmart's service center in Austell. I will never utilize their automotive services again!

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CJdiesel
st marys, US
Jul 11, 2011 11:47 pm EDT

Who wants you POS remote idiot, You are one paranoid ###.

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PattyinOhio
Lancaster, US
May 23, 2011 2:07 pm EDT

I agree whole heartedly and have had the same types of experiences that you have.

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11:15 pm EDT
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Walmart incompetent pharmacist

I will never leave a prescription at Walmart again! I took three dermatologist prescriptions to Walmart on a Friday and they told me that one of the prescriptions could not be filled until Monday because they had to order it. I then got a phone call on Monday claiming all three were ready, I called and they told me that only two were ready. Also, important to note I am a self-pay, I don't exactly believe in insurance and I am self-employed. Either way. when I called they told me that one of the medicines would not be available until Tuesday.

On Tuesday my husband went to the store and they told him they had no ordered it because they thought it was too expensive at $120...really? I had already given the okay for all 3 regardless of price. So they say it will be ready on Wed or Thurs. I go by on Wednesday and guess what not ready, I call on Thursday and not ready. On Wednesday when I went they told me they had it and then they told me no it was a lotion versus a gel and the prescription said gel and they could not give me that one. Then they the pharmacist told me that they had to order it but not to worry because they did carry it and would have it next day.

Okay so on Saturday I call before I pass by and they tell me they don't have it yet and that actually they don't carry the gel. Why didn't anyone call me? No one though to call me and tell me they could not order it? They told me I would have to wait until Monday, mean while I am out of my samples and the other two prescriptions aren't the most important.

So I am fed up at this point and I go pick up my prescription and tell them I am never going back there again because for 8 days they gave me the runaround. I actually went to Walgreens and guess what? Took them 15 minutes and it was only $52. So not only did I save money, I was also treated right and with efficiency.

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AngeeKane
TOLLESON, US
Dec 30, 2021 3:27 pm EST
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My doctors office called in an Rx on Wednesday. After a few hours I called to check status. They said my name did not match what the doctors office sent and I would need to bring in my insurance card. Brought it in Thursday. Associate spent over 5 minutes typing it in. Said it would take 40 minutes. I came back in about two hours only to find they did not fill it because the associate entered the insurance in wrong. They reentered it and said give them 20 minutes. Was back at the window in 25 minutes. Said I needed a consult since it was a new drug. Pharmacist was already with someone. I waited over 20 minutes for the Pharmacist to spend less than a minute with me to tell me how to take the medicine. This was a waste to my time and I am going tomove my refills over to Costco. Never again will I fill meds here.

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Walmart cannot access money

Worst customer service experiance ever...

I get my paycheck direct deposited to my wal-mart money card every friday for the past year. My card expired 03/2011, so in february I called to see when to expect my renewal card. I was advised in mid march. I just wanted to make sure I had it before the expiration date of course. I checked back with customer service about 10 days prior to the end of the month to see if the cards were mailed out and was advise everything would be fine I would have one by the end of the month. On the 04/01/2011, I still had no card, I called to check on it and they informed I would have no access to my money until they mailed me out a card and it will be 10-14 days before I get my card. Mind you... It’s the first of the month now and I need to pay my rent. I was unaware if the card is not up to date you cannot even go into the wal-mart money center and with draw money because your card is expired. I was advised to call back the following day because they could not rush a card when the just mailed one 2 minutes earlier via snail mail. I worked as a manager for discover card for 10 years I don’t ever remember a card taking 14 days to get anywhere. So I ended up having to get a title loan to pay my rent until the following friday...

Now its sunday 04/03/11 and I call to get a card overnighted to me, the lady advised me it would be $29 to rush a card to me but I would have it in 1-3 business days. That means by wednesday 04/06/11 and she advises me because of all the trouble she would not charge me the $29 to get me my "free" renewal card.

So today is 04/06/11 8:30 am pst... I just called customer service for almost an hour and got jocelyn I believe her name was badge # 0046. Explained to jocelyn that I had taken out a tile loan to cover rent and I needed to pay it back by friday 04/08/11, plus that’s another pay day and it would be nice to be able to buy gas and food with my money since I spent my last $20 on gas this morning.

* I have worked in the customer service banking industry my entire life, so I remained calm and respectful up to this point*

Jocelyn advised me there was no fed ex tracking number and I would not be getting my card today as advised 4days ago. She advised me not to worry that I would have my card by the following tuesday that it would now take 5 business days from today. I tried to ask her if there was anything she could do to get me access to my 2 paychecks by friday. She said there was nothing she could do. I would now have no access to 2 pay periods of money. I asked if she could over night me a card and she said no because she would have to cancel the one she just sent and there is a 2 day waiting period before they will send a new card. Again I will not get it by friday with her explanation.

I advised her what if she did not cancel the card and just over night me a duplicate of the one she was sent out, and hopefully I would get that one by friday and I would not just have two of the same card eventually. She said that would put my account at risk having two cards out there! Really?

That was the point of my one and only curse word used... But I could not hold back any longer, sorry!

I then asked her to put her overwhelming concern for the security of my account aside (I can’t even get the money how is a crook going to get it?)... And asked if my suggestion would work? She advised me, "yes", but they would have to charge me for the overnight card.in addition I was advised that the first fee was not waived either as advised on sunday by the rep who said I would have the card today. I then asked if jocelyn could waive the fee and she said no, why would they waive the fee. I explained, "why is any of this my fault why would I pay for their mess up?" I ended up having to say just mail the card I will deal with it later. So now it cost me $30 to do the title loan so far if I can pay it back on this friday and two $30 charges for 2 fed ex charges ($90 so far) in which they could not provide me with tracking numbers for.

I then asked jocelyn if I could have some sort of extension to call back if I have issue and she said "no she did not have a direct line as a manager". Hmmm... I said okay, can I get your last name? She said "no"... I asked if they had multiple call centers, she said "yes", so I asked for her center location to help me narrow my search for her if I had to call back. She said "no", I probed more then she said "our head quarters is in california"...

When asked do you work in head quarters she said "no", finally she said this is the philippines call center. Didn’t know that was top secret, sorry jocelyn to put you under the gun. I then asked if I could have the full name of her manger or just the first name? You guessed it, "no"!

I advised her in all my time calling customer service for any reason or in my career I have ever been denied this simple information.

I will wait and see what happens friday; I cannot wait for this nightmare to end and to be able to end my business with wal-mart. Do not put your self in this position!

Thanks for letting me vent,

Brian

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AngryCustomer88
, US
Feb 18, 2016 11:25 am EST

I have had this prepaid money card for almost a year and never had a problem loading funds or using the card. As SOOOON as i have my tax refund of $3688 deposited on my card they put a block on it and deactivated my card because of a changed address and because i never recieved a personalized card that THEY FAILED TO SEND ME, and says i have to wait 2weeks to GET TO MY F##CKING FUNDS! I am soooooo PISSED I AM READY TO GO UP TO WALMART AND CAUSE A SCENE. I HAVE KIDS TO FEED BILLS TO PAY I AM F##CKIN LIVID!

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jenn8686
Joliet, US
Sep 25, 2013 2:23 pm EDT

I am also having problem with this card. We need to start complaining with visa.

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Madwifeandmama
, US
Mar 03, 2012 4:46 pm EST

3/3/12
My husband is having the exact same issue! We have been waiting for 10 business days for his replacement card, so one paycheck is being held hostage by the money card. Luckily...he canceled his direct deposit with payroll! DO NOT GET OR USE THIS CARD EVER! Sam Walton must be rolling in his grave over how they have tarnished his brand & his name

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Walmart the express service machine

Wlamart incident report

Today is April 5th time is now 1:25 pm.

Get up this morning to prepare for my closing that I have at 2:00 pm for the purchase of  a property located at 8209 Taylor road, Riverdale GA 30274.

On my way to work I needed to purchase some hair jell and denatured alcohol and get money order for $2000 to go to closing today. So to save time I make a stop at my local Walmart store located on Howell Mill road in Atlanta GA. I walk into Walmart at 11:01 am and go over to the customer service area where I noticed a ATM machine where it is quick service to purchase money orders as well as perform other transactions. So I decided to use the machine. The machine states that the money orders can only be purchased at $500 increments at a time. So I select the option to purchase my first money order of $500. I input $500 in cash which was broken down into $5, and $20 increments. I deposited my cash into the machine and got my first money order of $500 (R202661700296). I received my money order and receipt. Then I follow that transaction with another transaction to purchase $500, which was in increments of $20, $50.I deposit y cash and I received my second $500 money order (R202661700307) and my receipt. Now I go to make my third purchase for another $500 money order and noticed that the machine provides you the option to make multiple purchases in one transaction. So to save time I select to purchase another $500 money order. Now I have a total due of $1001.20. So I put cash into to the machine in increments of $100 bills to complete my purchase. After inputting the cash, a message on the screen pops up and state that for my protection a Walmart associate is need to finish the transaction. So I turned to the customer service rep and ask her to asset me in completing my purchase. The customer service rep comes over to the ATM and enters her code and the machine states that I have exceeded my daily limit. Then the screen goes back to the  home screen as if I was at the beginning stage of my transaction. There were no receipt printed or no money order deployed from the machine. So  the customer service rep call over the customer service supervisor and the cs supervisor pulls a a report from the machine. The machine prints the report and the customer service manager says that the report doesn't show my last transaction for the the 1000 money order that I purchase. The cs supervisor ask another rep to assist him with opening the atm and counting the money within the atm. The cs supervisor count money from the atm and calls for management. So the cs supervisor comes over to me and states the the loss prevention reps were in court and that I would have to wait until they get out of court in order for them to review the security cameras. Well I have a closing at 2 pm. and I'm out of $1000 for my closing. So I asked the cs supervisor to contact the store manager and get him or her to come up to resolve thus problem. I sit and wait 30 minutes for the assistant manager to come up to asset. She comes up and started that they have to go thru procedures tot count all the money and view the video tapes. So it sit and wait while the perform the procedures.  The assistant manager comes out the office and states to me that they counted the money and viewed the report of the transactions on the machine. She now explain to me that the machine states that my first two transactions are cash and that my last transaction was done via debit card which was declined. I  proceed to inform that that I never used a debit card nor did I ever even pull out my wallet to do so. Now I'm realt upset and she informs me that they still need to view the tapes and that would take a day. So I call Atlanta police department to do a incident report. The officer arrives and states to me that the matter is civil and it's a issue between, myself and Walmart. He was not able to write a report. Then a associate form the loss prevention department comes up and try's to explain the same thing that the assistant manager stated that was on the machine journal. I then proceed to gather all the names of the Walmart associates involved and call Walmart corporate offices to make a complaint.

Report completed at 1:59 pm 04/05/2011

Mike caster [protected] or7706451216

Kelley-assistant manager
Damon- customer supervisor
Janece- asset protection [protected] Ext 100
Camay- customer service rep
Shane- asset protection manager
1800-Walmart 

Machine was serviced today. 10:00pm

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Walmart rude pharmacist

My boyfriend has been complaining of symptoms that over the counter medicines do not seem to help. A friend of ours who mentioned he had the same symptoms suggested he get Claritin from the pharmacist because the over the counter stuff wasn't working. He approached the pharmacist who asked for his symptoms (which is commendable). Unfortunately, my boyfriend was told "hit the f*cking road". In those words. We could understand if he wasn't comfortable selling the product to him for some reason, but to say it like that? That's just horribly rude. We walked out of there feeling so low, it was disgusting. We do not do drugs, don't want to do drugs, he was just looking for some relief and to be treated like that is just ignorant. There were other ways to say it, he didn't have to be so damn rude.

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Update by cheri1221
Apr 05, 2011 1:32 am EDT

He was wearing jeans and a Tshirt with a flannel-type jacket, so I guess looks could be a possibility, but the pharmacist could have said something like "I'm sorry, I don't think that would help you" or something like that. He didn't have to use the words or tone he did. He just said "hit the ###ing road" and even did the whole "move along" motion with his thumb.

Update by cheri1221
Apr 05, 2011 1:24 am EDT

Our friend just called it Claritin, so that's what we went with. You're probably right.

Update by cheri1221
Apr 05, 2011 1:18 am EDT

He was using over the counter Claritin, but it wasn't working. The friend who suggested he try the behind-the-counter Claritin said he had the same symptoms and it worked for him. I'm just saying if the pharmacist didn't want to sell it to him, that is fine, but he didn't have to be so rude.

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Whit1981
El Paso, US
Oct 11, 2011 2:07 am EDT
Verified customer This comment was posted by a verified customer. Learn more

It is ridiculous that the government has now moved benign substances, which are inherently non-addictive but rather take dedicated ###s to turn then into meth, behind the pharmacy counter for the "pharmacist" to decide if you are deserving of the medication. Absolutely insulting to the vat majority of Americans. Also, as yor post indicates, such a system sets up a situation that is ripe for active discrimination by pharmacist. It's already an ordeal to get controlled medications from a pharmacist when you have a LAWFUL PRESCRIPTION. Whether your in pajamas covered in marijuana leaf decals or a 10000 Versace suit should not matter at all. Unfortunately, since pharmacist have been trained to believe themselves law enforcement officers they have slowly lost all concepts of customer service. When you're in law enforcement you are openly suspicious and confrontational. Our US Government has crively encouraged and trained pharmacist to be like this as part of our ridiculous hysteria with drugs and the "war on drugs". I've had several unpleasant encounters with pharmacist regarding my pain medicine for a military accident. Of course they act like jerks when they fill my script eventually, like they're doing me a favor. I'm sick if it. I've taken narcotic painkillers for a year and I've never be one this feared "drug addict" the government is so terrified of us all becoming. You have to actively tell yourself that you don't want to be dependent on any pill and take them as prescribed and you're fine. But I regress, I'm sorry you were treated like that but until the DEA is abolished and our country returns to a state of sanity than we can expect to pharmacists looking at themselves like doctors/law enforcement officers. And te best part? There is no recourse when their behavior becomes appalling. Why? Because pharmacies are in short supply of pharmacist and schools actively deflate candidates for pharmacy school IOT keep salaries artificially high. I don't care what anybody says, and I've heard many arguments, but pharmacists' jobs are by and large filling bottles with pills for 10 hours a day an making six figures. This creates a real sense of holier than thou type attitudes. Almost every time I get a new script filled the pharmacist NEVER take the time to ask me if I have any questions. And most people aren't taking drugs which interact to kill them. The whole pharmacy profession is out of control, but, again, that's largely due to our state and federal government's war on citizens-er, I mean drugs. And I'm a republican and in the military and usually defend law enforcement but this war in drugs in my opinion, looking at it in it's entirety, has caused way more harm than good!

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Walmart locked card

I have had a walmart money card for two years with no problem until I used the direct deposit and then they locked my card when they recived my tax refund said for scurity reasons they needed me to fax my id and copy of ss card so I did and they recived them but six days later my card is still locked and they have promised me over and over again I would recive a call from a senior rep within the day and no call has been place to me, when I call them they say keep your phone lines open

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PrisGonz
Sacramento, US
Mar 07, 2012 5:42 pm EST
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They locked my account yesterday. I sent my fax in this morning. Cant anyone tell me what the end result was with your account, please. Any info would help. Thank you.

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deep94
La Center, US
Feb 24, 2012 1:07 pm EST

They thing is happing me now.. Send a fax copy of my husbands DL said willl take ten days... Blah Blah... My husband also had his pay check D.D.. I'm ###ING PISSED...

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Walmart rain coats

Dear Faded Glory,
I think that your clothing is very nice. However, I was recently at wal-mart and found a jacket that you have out right now. This jacket is pink, white and black plaid and black and white plaid. Thay are beautiful but have no hoods. They appear to be a dress/rain coat. To make these more practical they should have removable hoods. I would love to have one but without a hood I will not purchase one. What is the purpose of a rain coat that you need to have an umbrella with. Please take this into consideration. I really think you guys make great clothing. This coat would be a far better selling product with a hood, and much more practical.
Thank you, Shari L. Ewing

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Walmart couldnt use card after activation

This card was purchased on 3/26/11 for a bill payment, an internet bill to be exact. I made it home to activate the card, and it was basically downhill from there. Once it was activated I called the internet co. to give them my card number and they told me it wasn't approved. They tried a few times. I then called the cards customer service line to inform them and they told me the card was ok. I literally went back and forth calling both at least four times. That can be very frustrating when u have to constantly use the keypad to enter a lot of info. I finally found out during my 5th call to the cards customer service that u can't pay bills with the temp card. Sooo upsetting seeing as how my bill was due the next day, and the original wouldn't come n the mail til about a week later. I was told that I should have read the terms and conditions. So I cancelled of course and was also told I would receive a refund in 7days of cancelling... LIARS. They didn't actually mail the refund til 4days after the call, and had the nerve to send me the real debit card anway...

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Walmart Customer Reviews Overview

Walmart is a leading retail giant that offers a wide range of products at affordable prices. With over 11,000 stores worldwide, Walmart has become a household name for millions of shoppers. The company's online store, Walmart.com, has also gained immense popularity among consumers.

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Walmart.com has also received positive reviews for its customer service. The company has a dedicated customer service team that is available 24/7 to assist customers with any issues they may have. Customers have praised the team for their prompt and helpful responses.

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Walmart In-depth Review

Product Range and Variety:

Walmart offers a wide range of product categories to cater to diverse customer needs. From groceries and household essentials to electronics, clothing, and furniture, they have it all. The variety of products available is impressive, with numerous options within each category. Walmart also offers a mix of well-known brands and their own private label products, ensuring quality and affordability.

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Walmart's pricing strategy is competitive, offering affordable options for budget-conscious shoppers. Their prices are often lower compared to competitors, making them a go-to choice for value for money. With their everyday low prices and frequent promotions, customers can save significantly on their purchases without compromising on quality.

Customer Service and Support:

Walmart provides multiple customer service options, including phone, email, and live chat, ensuring convenience and accessibility. The responsiveness and helpfulness of their customer support team are commendable, as they strive to address queries and resolve issues promptly. Their return and refund policies are customer-friendly, allowing hassle-free returns and exchanges.

Online Shopping Experience:

Walmart's website is user-friendly and easy to navigate, making the online shopping experience seamless. The checkout process is smooth, and they offer various payment options, including credit/debit cards and PayPal. Product information is readily available and accurate, helping customers make informed purchasing decisions.

Shipping and Delivery:

Walmart provides a range of shipping options, including standard, expedited, and free shipping for eligible orders. Their delivery speed is reliable, with most orders arriving within the estimated timeframe. The packaging is secure, ensuring products are well-protected during transit, and customers receive their items in excellent condition.

Customer Reviews and Ratings:

Customer reviews and ratings for Walmart are generally positive. Customers appreciate the wide product selection, competitive prices, and reliable service. Some common positive feedback includes fast delivery and helpful customer support. Negative feedback often revolves around occasional product availability issues or delays in customer service response. Overall, customer satisfaction with Walmart is high.

In-Store Experience:

Walmart stores are known for their cleanliness and organization. Shelves are well-stocked, making it easy for customers to find what they need. The staff is generally helpful and knowledgeable, assisting customers with their inquiries and providing guidance when needed.

Community and Social Responsibility:

Walmart is committed to social and environmental responsibility. They have various initiatives in place to promote sustainability, such as reducing waste and supporting renewable energy. Walmart actively engages with local communities through charitable donations and volunteering efforts, making a positive impact on society.

Loyalty Programs and Discounts:

Walmart offers loyalty programs like Walmart+, providing members with benefits such as free shipping, fuel discounts, and access to exclusive deals. They also have regular discounts and promotions, allowing customers to save even more. These programs provide significant value to frequent shoppers at Walmart.

Overall Rating and Recommendation:

Based on the evaluation of different aspects, Walmart deserves a high rating. Their extensive product range, competitive pricing, and excellent customer service make them a top choice for shoppers. Whether you prefer online shopping or in-store experiences, Walmart caters to your needs. We highly recommend Walmart to customers looking for quality products at affordable prices, backed by reliable service.

How to file a complaint about Walmart?

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2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

  • The specific location or online service of Walmart involved.
  • Descriptions of the product or service that led to the complaint.
  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
  • Steps you have taken to resolve the issue, including any communication with Walmart customer service.
  • The response or lack thereof from Walmart regarding your complaint.
  • How the issue has personally affected you, such as inconvenience, financial loss, or distress.

5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

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