Walmart
reviews and complaints

Reported my card lost on June 24th and still no replacement card and my balance is over $7000.00. This is well over the stated 2 weeks, I think these people are sleep at the wheel.

Meant to buy Green Dot Reload card for son in Michigan. Bought the Prepaid Visa Card by Mistake. Would like a refund of the $70.00.

What do I do if I believe someone is doing something illegal and it involves a walmart moneycard? My ex keeps asking for my social security number and sys he can only activate a couple in his name, wants to activate one in my name. I smell something fishy. What gives?

called to reenter my pin number, could not because cannot read 16digit card number.three numbers are missing therefore couldnot get through.how do i use my card

The walmart debit visa card has never been activated and was loaded with $50.00. The reciept has been lost and would like help either gettin money refunded or added to another card The card is valid 01/12

Recieved new moneycard could not activate it on website, could not activate it over phone they had entered wrong birthday. Didn, t know temporary card was onetime use only. What a joke

For the past 2 months (4 paychecks) I've had no problem with my walmart DD, until this morning. I called them and the rep told me my funds could be released on the 27th. When I told her that was unacceptable, my payday is today, all they offered me was "I'm sorry for the inconvenience ma'am". When I asked to speak to a supervisor, she said they wouldn't be in until 5 am pacific standard time. I repeated the time of 6:30 am in KS and she said no, it's 4:30 am. That would make them out on the west coast somewhere, CA more than likely. She told me she was in South East Asia. How in the world is Asia 2 hours behind KS? She told me she could see a notification about my arriving DD. I'm livid. As soon as I get my $$, I will be deactivating my card.

I agree! Warning! DO NOT direct deposit to Walmart MoneyCard. I lost my card for a few hours, then found it. They would not reinstate my card, they told me I could, for a fee, have it Fed Ex'd in a couple of days. NO help whatsoever. ALLLLLLL my money is on the card and it is a week later and they still have not even put the card on the Fed Ex truck yet. I have 5 kids and it's two days before Christmas - they have all my money and I can't even get gas or food, much less Christmas presents! I've called repeatedly but they don't care. DO NOT DO BUSINESS WITH THESE VULTURES!

the exact same thing is happening to a friend of mines. she got the walmart money card so that she can have her taxes direct deposited on there and the irs is showing that the funds have been deposited as of the 29th of jan but walmart money card is acting as if they never received the money. they are trying to say that a deposit and the actual receipt of funds are different. This may be true but if they are going to hold on to funds they need to tell people that upfront. in one breath they told her that they dont show a deposit but in the next breath they told her that her funds should be available on her card by feb 5. that posed a question which is how can you give someone a date of availablity if you dont show a deposit? the lady went on to say that as soon as they got the funds the would give it to her, she said why would we hold on to your money. I see it as, that's a good question. why are they holding on to folks money and playing around? Oh by the way the lady changed the date from feb 5 to feb 12 because it can take 8-14 days for the funds to be available, something else they should have in bold print while they are advertising to have you money deposited on the walmart money card through turbo tax. Forget walmart money card. people depend on their money and we are in a recession and this is not the time for games.

Why are you complaining? YOU bought the wrong item.
Only excuse would be being illiterate. But you use the internet, so I assume you can read.

Best option: Withdraw the remaining amount (you probably won't get back the $3 for buying the card, or the $3 monthly fee when you activated it).
Buy the right thing next time.
Or use the card itself to purchase the correct card, and promptly cancel the first one.

You can probably call up Green Dot (the number should be on the back of the card) and try to work it out with them.
Probably won't get back the fees, and it will probably take some time to get back what you do get.

So in the end, refer to the first option I listed, and make sure next time to read the fine print.

All you people who complain about Walmart. Email your complains to BBB at bbb.com. I see thousands of complains in sites that Walmart could not care less about and one complain to BBB WILL be answered. Regardless on how big the company is, ther credit rating in bbb effects their credibility. Hit this small business killer where it hurts.
Their credit rating is A+ and this is the same company that used the slogan " We buy American, We sell American" for years. Remember that?

All your complains WILL be answered only if you submit to BBB. Walmart executives are not stupit, they have been counting on the normal Joe's stupidity for years.
Complain to BBB.com and get response faster that you think

"AS IF" I was a liar and a cheater?
I am 40 years old. I remember when Donahue was the day time talk show. The crowd would boo at people like Lisa. By the time Ricky Lake was the show people would laugh at and sometimes agree with people like Lisa. Now on Jerry Springer people cheer people like Lisa on! I'm glad to hear the overwhelming call for Lisa to explore morals. I've learned that our society does know right from wrong, and I've learned that I ... watch to much TV.

WOW! How? How Could... Do Your Parents Know That They Did A TERRIBLE Job?!?! THIS, This Is Why Our Country Is In This Shape, With People Of "Your Kind" (The Ones With No Common Sense, Or A Thought Of Right From Wrong) Being Responsible For Why We Are In A Bad Economy. People Taking Loans They Can't Afford, Committing Various Methods Of Fraud; And Hey Since The Parents Are Doing It, Lets Teach The Kids The Same. Hey Ya Know I've Been Wanting An iPod For Xmas, And I Really Don't Want To Pay $300+ Maybe I'll Switch It So It's $20, So I Can Afford It. We All Know That They HAVE To Honor It. Thank You Lisa Young, Your A Perfect Model Citizen, And A Great Contribution To Society, Thank You Again So Much. *NOTE THE SARCASM*

Yours Truly
-A 15 Year Old With More Common Sense Than A Grown Adult!
Shame On You.

JUST PAY UP AND SHUT UP!

Lisa, also just so you know, they do NOT have to honor the price they see if they know YOU or ANYONE YOU KNOW changed it! Again, you are stupid!

This is rather stupid! Yes, it is indeed, Lisa, illegal to change price tags on a shelf, sign, or otherwise for the purpose of personal gain. If you were standing in front of me I'd slap you in the face for being so stupid! It's a form of fraud and it is punishable in a court of law, and yes if Walmart decided to prosecute they would win, not you! You people are the reason why the rest of us have to pay more for the things we need! How can anyone make it through their life being so stupid? Do everyone a favor and go sunbathe on a freeway!

I swear; if ever they conduct a study as to why our country is academically behind even third-world nations where students do their homework with sand and a stick...I will direct them to here to you, Lisa. Because if you're this morally bankrupt and mentally challenged, there's a good chance that your sister (the teacher) is as well. There's even a few comments hinting at that on this post.

And before you get all "righteous" on me, know that I do NOT work for Walmart, and I am a teacher as well. Though I teach 10th grade, not 3rd, which may account for why I have more common sense than your family. You see, where I live, it's required that the teacher actually know more than her students in order to conduct class.

Wow this is just funny and ridiculous. Oh no I forgot to bring a $100 bill...well here's a price tag that will knock down the price, how about I just switch them? What?! You won't honor my $100 discount because you saw me illegally switch prices on cameras and had pictures to prove it, and it did not match your inventory? And you're calling the police because it's fraud and a high priced item?! I am so offended...I always thought I was raising my kids the right way by teaching them to steal! If you can't buy it just steal it? Thank you for stealing from Wal-Mart have a nice day.

How would you and the other stealer's feel if the owners and stock holders of these businesses came to your house and stole your things? Or say they want your TV. This sticker they put on it says $20. It's different when its you things. Someone breaks in and robs your house or steals your car. Do you just blow it off. NO, I'd bet not. You call the police just as fast as your fingers can dial. The standards are different when its YOUR stuff being taken huh. If you don't have the money, you wait until you do. You don't just steal it because you want right, NOW. And can afford it. No wonder we're in the shape we are. With so many thinking its ok to just steal what they. And think stealing is fine.

This is almost too rediculous for comment. You switched prices and got caught trying steal a $100 worth of merchandise, and dumb enough to blame wal-mart for catching you and not going along with your scam. Then your mad at Wal-mart for calling the police on you husband after going back and stealing from Wal-Mart again and getting caught, again. And its Wal-Mart's fault they had a better picture the SECOND time your husband was caught stealing from them. It sounds like you and your husband need to change jobs, cause your definately not very good at being thieves! He could use the computer at the library free. And you don't go to jail using it. (Unless of course you try to steal it.)

It's the cashier's job to check you out. That's it. Not to go back and do your shopping for you, put your ### in your cart for you or anything like that. They have a long day to begin with and other customers to help not just you. It takes time to hit the back of the store and back with milk that you obviously damaged on your way to the line. You want someone to wait on you like that shop at Safeway. I'm sure Wal-Mart won't miss you.

Next time you go out shopping, go to the Galleria in Dallas. They will give you a platinum service. With a smile.
But, if you go to Walmart. don't expect much.

I am over the pet dept in my walmart in West Virginia. I too have noticed how neglected the fish are in many walmart pet depts. I just recently took over the pet dept and the last supervisor never cleaned the tanks or removed dead or dying fish. They were rarely fed and at most times didn't have enough water. I made a promise to my co-associates, my customers and myself that the pet dept, especially the fish tanks, would see a great improvement. My customers have already noticed the difference and i am proud to say that after taking over i have not had the first fish to die or show any signs of sickness what so ever. Please don't blame walmart but do ask your local store if they can hire more help for their pet depts or move a more responsible and caring person.

I just had the same problem today. I purchased the book less than 24 hours PRIOR to my return. Because one page had been bent they accused me of reading the 400 page + book... did I mention i had this book in my possession for LESS THAN 24 HRS? I left a message with the store manager and I am waiting to hear back. I also went back to the "book department" in the store and took pictures of all the books littering the aisle and all the books with pages bent or torn. ( walmart has never been known for the pristine conditions of any of their products). This might all seem extreme, but I'm passed the point of simply wanting a refund, now its just a matter of principle.

it makes since to me that they wouldnt let you return a book after 3 days. How are they to know you havent already read it and now are just trying to get your money back?

I agree there is something not right about there gift cards. My daughter got me one so I could go on the internet and it with drawed the money but didn't send it to them and then they keep it. Never again a $50.00 Gift Card from them. Somebody is getting there pockets fill with our money.

Your not alone!
I have been dealing with WalMart and Visa to try and get my money back on two gift cards I bought at Christmas time. The card number and activation numbers they say did not match, one card they said the money was not used another they say was used. Yet I have the receipt and cards I purchased back from the people who I gave the cards to that said they didn't work. Visa puts you on hold and passes you around in hopes you give up trying to get your money back. WalMart gets a profit and Visa gets your money and your out the money you paid and the person you gave the gift card to is out a gift.
I have tried to resolve my situation with the gift cards since 12/22/09. It's clear they do not want to resolve, they just want to keep the pure profit. I hope to see them in court and I hope this helps other people who have been ripped off by the Visa WalMart gift cards.
Don't buy Gift cards of any kind at WalMart, you risk losing your money and the embarrassment of your friends or family members experiencing a purchase with a bogus card from WalMart. WalMart won't make my situation right and neither will Visa, so I'm going to take them to court. This is pure profit to two very huge companies while the little guy gets nothing! It's not right!

I got a $100 visa gift card for Christmas and every time I try to use it and even when I try to register it over the internet it says ''invalid." I've called the number on the back of the card and walmart customer service but they aren't any help to me.

I agree with the complaint. The previous comments above missed the point. It's based on principle. The difference between a Walmart gift card and cash is that you can use cash to buy whatever you want, and at whatever store you wish. You do not have to be confined to buying from Walmart as you would be with the gift card. So, if every time you returned an item to a store for a refund and they gave you a store gift card instead, would that be acceptable? No it would not. I would not have called the police, but if the original poster felt strongly enough about the situation, then calling the police would not be out of bounds. The fact is, that particular Walmart and the manager refused to give him what he was rightfully entitled to - his cash money upon refund of merchandise. By receiving the GPS navigation gift and related gift receipt from his daughter, all ownership and related rights of such gift transferred to him (he is the new owner). Including the right to return an item that belonged to him for a full cash refund upon presentation of a receipt. Bottom line is that a Walmart gift card would not have been an equitable solution, and I would not have accepted it either.

If you called the police would you not have been charged for calling them over something so silly. I mean it is not like your life was in danger. They were giving you some sort of money. You were being silly for asking them to call the police for this. The police do not have time for petty things. Are you the same person who called the police for some silly incident at Burger King.

I worked as a cashier, my glasses broke one day so I could not see well I went to work anyways so I didn't get in trouble I could not see at all the whole day. I finished my shift but the next day I called in so I could go get me some new glasses, when I called that day the manager I talked to said not to show up anymore because I was fired for calling in. I really really do not like this manager at all haven't since I started working with her.

One more thing the only reason they have proof of this bullying is because I secretly taped him on my cell phone and they caught the bullying and lying about what he said to disabled employees.

I have ADHD, when I stand up to him he tells me not to get ADHD on him. He tells me it is good that he isn't manager because he would never let incompetient people work.

We have this person working at my store. I will call him Mofu. Our store hires disabled people. One has Downs syndrome, the other has Aspburger(sp)

Out of a scale of one to ten, to him these disabled people rank negative 2, everyone else without a disability ranks five, and he ranks 100. He acts like he is better than everyone else.

He asked the person with down syndrome who reads their book to them. The person said she reads the book. He asked if she even knew how to read? she said yes and he questioned her and asked are you sure, because people with DS don't know how to read.

Mofu, then later harasses the person with Aspburger. He tells the people with DS and Asp when to eat, what to eat. He questions them when they tell them that they are able to do things.he even goes as far as feeling their soup bowls when they tell them their food is too hot. He tells them it is not too hot and they shold start eating and not stop until they eat everything. He follows them around telling them what to do, even threatened to send one of them home if they did not listen to him. Brags about how he coaches his daughter's hockey team and allows her to cheat so she can get the MVP trophy. Sits out disabled children.

Anyways one time he reached for the the bowl of one of the disabled employee, I pushed his hand away and told him it was none of his business to check other people's food. He accused me of hitting him. When it was later confirmed that I only pushed his hand away because he was interfeering with someone's personnal space. He lied and said I smacked him in the parking lot. The latest thing is he is threatening to have his six year old daughter lie and say that while he went to punch in I took her to the washroom and started touching her. He brags about how he makes his daughter play street hockey so she could be best on the team and punishes her if she does not at least score three goals by making her practise for hours.

Managers say they cannot do anything about this because there is no proof. He did get written up for discrimation. I am the only one that stands up to him. We had another manager that stood up to him, who left the company because they were treating him unfairly. Mofu keeps bragging that really it was him who got that manager fired he did not quit. I still contact him through facebook and he got written up for spreading lies about a former manager. Anyone else acting this way would be fired, but he acts all buddy buddy with the managers(then calls them names behind their back) He pushes them around. There are a few managers that he fears and who stand up to him, but not many. When they get transferred he makes himself big saying they are scared of me. He complains about every little thing, causes problems between workers. Yells and swears at customers. I have never smacked him. He is making up these lies only to get back at me for having him written up for discrimination. He is mad that someone stood up to him. Perhaps he needs one but I would never smack him. I am expecting a child in June and need the money and would not risk losing my job over some hot headed narrowminded jerk. One time when he accused me of smacking him I was out of the country and could prove it. When I presented the proof to the manager he took it out on friends who don't know how to defend themselves. He spreads lies about disabled people of what they can and can't do. He spreads lies about me smacking him. He is angry I still have a job since there was no proof of the "smacking "him. One customer came close to smacking him because he grabbed their child who was opening up a package and told them to close it back up and put everything away. The customer admitted their child was wrong but told him he had no right to grab the child. He lied about the customer saying they harassed him when he called security.

theres a lot of wallmart card,
maybe you purchsed an actvtion visa prepaid card not a gift card.. at walmart thres a lot of cards
like gift card,
visa prepaid card, master etc..

You really did not give me enough information to give you a most likely reason for the wait. If you are saying that you went to the pharmacy to pick up a faxed rx and the pharmacist said he will not fill it until 2 or 3 days later, then this is the reason: 1) your insurance will not pay for it 2) your getting a controlled substance(pain med or sleeping med) and you should still have some left. For instance, if a doctor wrote you a rx for a pain med that is suppose to last 30 days and you come into the pharmacy 7 days early, the pharmacist cannot fill it because the computer blocks the pharmacist from filling it(because it is a violation by pharmacy board rules). If someone gets a 30 days supply of pain meds and is back in 10 days, and every 10 days to get more, then they are either in a heck of a lot of pain, an addict, or selling them on the street. The pharmacist is bound by law to regulate the intervals between which patients can get certain meds. It is the law!

they mess with me all the time too and say my doctor said one thing and the doctor 2 doctors as a matter of fact said NEVER WAS SAID...very unhappy with Wal-mart pharmacy and will never go back after this last refill which cannot be transferred!

You know it is very true. Walmart also has this new thing called a "scorecard" which means that if you work in a certain area of the store let's say apparel and you are cross-trained in being a cashier, you can not go up to the register to help out all because of this new scorecard business. However, the problem with that is one day the rules stick and then the next day they don't.

You english is very bad for a 16 YO. You sound like a scammer from another country. If you wish your hoax to work, try studying english and get the grammer right.

Sorry, no dice, not buying it !

Most of the Photo Depts have paperwork that you can fill out or have the photographer fill out. I used to be a photomanager at Walgreens and most of the time even though the CD said there was a release, they may require written authorization on the photographers letterhead. The fine for the store is about $200, 000 if for some reason the photographer ever came back and said, " I didnt print that on the CD", and then decided to sue. I would suggest if you can get the photographer to fax you a release, you can give that to Walmart.

Trevor please cease with your hatred of blacks, get a life and check the welfare rolls, you will find more of your people on it than blacks.

Getting into the important matter, why is it when customer's make mistakes that they are CLEARLY at fault for, it's such as issue to accept PERSONAL responsibility, then move on with the consequences. You typed in the wrong address, thus making things hard for yourself. No one did this but you and now, just like most entitled feeling jerks, you blame the company for their rule on how to handle this. I can't stand customers like you.

They can't do anything, call your credit card company and explain what happened. You really should have checked what you posted before hitting submit.