Walmart
reviews and complaints

Walmart Grocery Department used to be a good place to shop. Their prices were lower than other large chain stores and they carried a larger assortment of products, NOT NOW. Other than their prices increasing they no longer carry small packages of anything and the assortment of brands is now down to two or three choices So, I am including WalMart shopping tips that all their customers should start using NOW!
Wal Mart Tips!
Pay attention to shelf pricing especially if it is an "on sale" item. Do not let the cashier start scanning items until you have unloaded your basket since in most large grocery stores you cannot watch the scanned prices from the basket unloading position. You will be surprised at the number of items that have not been updated in their system to reflect the sale price. Wal Mart has a policy that they will meet any other stores' published prices. So, you go through all your weekly sale papers from other markets and make a list of the items you need and take it to Wal Mart. When an item scans at a higher price bring it to the cashier's attention and they will reduce their price. You will get the item at the sale price without having to drive all over town. Wal Mart also has a policy that if an item scans the wrong price you get the item free if it is under $3.00 or a $3.00 refund for items over $3.00. One catch to this one - If you notify the cashier at the time of checkout they will void the wrong amount and then charge the correct price. You need to finish checkout then take your receipt to Customer Service, show them the item or items that scanned incorrectly and then they will honor the policy. This may seem a little much but I usually save from $3.00 to as much as $12.00 per visit.

For the 3rd time in 6 months I grabbed a seriously outdated dairy product from the shelf. In the summer it was yogurt that was 3 weeks out of date. More recently a cheese product purchased in 11/2010 was dated JULY! Today (12/21) I picked up a carton of milk dated 11/28. I cannot be the only one picking up outdated dairy products at this store.

Purchased a My Little lamb swing for sister. The first one quit working after 40 days. It was returned and a new one was delivered and it isn't working either. This is defective and we want our money back or a swing that does work. I have the order shipped confirmation reciept # [protected]. The baby is only 4 mos. old and has more down time the use. Please help us. I can be reached at [protected]. Thank you Donita Morin & Dana Harrington

Are you kidding me? When they charge me, it appears on my credit card immediately. When they credit me, this is the notice I receive:

"a credit in the amount of $48.00 has been issued to the payment method you used for this purchase.
If you paid by:
Credit or debit card: the credit should appear on your statement within two billing cycles."

after wasting over two hours shopping ..at the check line my Capital One check was denied..Walmart employees claim they have never seen a Capital One check..I tried to explain this was a check with name/info inprinted with my acct info thru my credit card..I talked to two mgrs prior to shopping and they did'nt see any problem ..however telechek..denied the check ..I called them and was informed it was Walmart's policy..nothing to do with me.. I also called Capital One and was informed that I had plenty of money on the account..It should'nt have mattered if I was using the check or the actual credit card..its all the same info..since they decided to have me wait on the wall like a thief..while they conferred..I decided to let them restock their merchandise..this was just another wasted day at this store/location..having extensively travelled I have been in many Walmarts and without a doubt this is the worst store I have been in., from the store being out of products.. to the lube boys stealing my CD'S out of my car..without a doubt this is the worst store/Walmart in the state of Texas. Capital One sends these checks to their card holders I usually just trash them but decided to use them for Christmas..If you get them too...save yourself some humiliation at the Walmart check out...and go to Target instead anywhere but Walmart in Cedar Park Tx.

I'm very concerned customer, regaurding one Associate name Jacqueline;she been depressed and run her over and stab her in the back;also I have overheard the conversation from Carla & Tammy that they don't care about how Jacueline's Schedule and also remarked by saying if Jacqueline don't like it, she should kiss her a#@!.Would you please make sure to talk to personal about their behavior; It is very Unethical thanks...

well this complain refers to two seperate incidents about the same thing, the first was just before a family camping trip, my girlfriend had ran to walmart nearby us in an effort to save money (at what real cost imo). now first off i try to stress to her the importance or examining the food we buy not only for the expiration date but also to look at the product it self. in this particular instance the only food i know of that was bad was a variety pack of oscar meyer lunchmeat which was put on ice immeadiatly and was not even actually eatin on this trip, after we had returned i grabbed the package out of the fridge and noticed clearly on the front it was past the expiration about 10 days meaning it was past due a week on there shelves, can you say quality control inssue?

Another seperate instance came even more recently when i opened the fridge to make an other sandwich and find 2 package of land o frost ham lunchmeat, one purchased by me from smiths (had an earlier exp date and was less full) and another purchased by my girlfriends cousin who lives with us (he shops at walmart to save money too.. what a joke)
this package was dated december 24th (note that it still should be good at this point) and was very slimy and what looked to be mold or something disgusting and white all over it. it was well refridgerated and never left out since he purchased it.. leading me to believe walmart failed to keep it at safe temperatures.. i refuse to shop at walmart and have been following those beliefs for years and years now.. walmart is a zero star establishment and always will be.. i am having a child in less than 2 months and am frankly scared that food of this quality is found on there shelves, which is apparantly not uncommon given two instances at seperate period in time ( a matter of months) an adult like myself may be able to handle being poisned by you but a child may not be so lucky.. shame on you!

Good Morning, I am typing this complain here, i don't know if this website is related to Wal-Mart Corporation or not but my complain will go far if something is not done. I am so disgusted for the way I was followed last night at the Wal-Mart store in Taylorsville, Utah the one located in Redwood Rd and 5400. Christmas is next week and I am traveling to South America, I spent over 2 hours at this store trying to buy gifts to bring with me. YES SPENDING MY MONEY AT THIS STORE AND GIVING MY MONEY TO THIS CORPORATION, when for almost two hours I was followed by an individual, he was a white person with beard, it was so obvious that I started to feel uncomfortable until I asked one of the ladies who work at the photo place, what should I do if I feel someone is following me, the lady told me there’s nothing you can do, we have people who work here and that’s their job, while I was talking with her, the guy passed by where I was standing with the lady and I said: That’s the guy who has been following me, the lady then said, HE WORKS HERE, SORRY ABOUT THAT. I was so PISSED OFF! So disgusted, so DISCRIMANATED, so EVERYTHING, I wanted to leave the store and leave the cart full of gifts at the register after they where scanned at the register, and no pay and just leave without it, but my education didn’t let me do that. While I was at the register I was talking with the lady there and complaining, the register then said: OH YOU NEED TO TALK TO SO AND SO, SHE’S THE MANAGER, the Freaking manager was standing behind her and listening my complain, the register lady, turned around and saw the manager and THIS “MANAGER” LACKING OF CUSTOMER SERVICE SKILLS was like, I don’t wanna deal with it, she made faces of not happiness and discriminating that I was a brown latino person, and she was like didn’t care, I had to look at her, and pretty much telling her with my look “COME HERE DO SOMETHING” she then came where I was standing, swapping my Credit Card to pay for my stuffs, she heard my complains with a no happy face, definitely, this lady should not be a “Customer Service Manager” SHE HAS N0 IDEA WHAT CUSTOMER SERVICE MEAN, I am so aggravated by the way Wal-Mart makes racial profile customers and made on me, a loyal consumer, and thinking that I was stealing products from the store, this is not right, if this, ONE OF THE LARGEST COMPANIES IN THE WORLD, need to take care of this issue, which I think is a legitimate reason, they should put cameras in the isles and no follow latin, asian, African-american people in a NO-PROFESSIONAL WAY, this is not right.

December, 14, 2010
Today I received a phone call offering me a $500 dollar walmart gift card. They said they were going to give it to me for being a valued customer. They already had my address and name on file. They said they needed to charge me $1.95 on my credit card for UPS shipping of the gift card...I fell for it ;(

But immediately after hanging up I realized it was too good to be true. So I called Walmart's headquarters and they confirmed that it was a scam. Thus, I quickly called my bank and blocked the card. If you fell for this as well, u should do the same and immediately call your bank and block your card.

Here are some other names that were mentioned and associated with the fraudulent phone call:
www.creditcare911.com
www.athomerewardsplus.com
www.passporttofun.com

the caller id for the fraudulent phone call was
[protected]

They just can't manage to return my 550.00 . I used their bill pay online but for reasons not rellavent my check was given back to me uncashed. The processing center said just call the money card and they will start the refund process which according to money card is 3-5 days but after speaking to the processing center twice they said 7-10, whats up? I have now been in this fight to the death for my money going on 20 days now and want their corperate blood. They are condesending and ###S I had explain the problem at least 3 times to each dork I spoke to each and every time I called. I might just take this fight beyond the grave.

Worst experience ever! After years and years of awesome service at Walmart I was shocked by service at 1460 Golf Road, Rolling Meadows, IL (i used to coming to this store weekly). Guy with name Bill who introduce himself as store mng even claimed that store is HIS and that he does not have time for customers or complaints (says: this is my store and i have no time for you")? I fell sorry for you Walmart if this is what you tech your management to do ! Bye Walmart welcome Sears! Never again shopping at Walmart and fell sorry that I ever did!

Got the corporate number where my family had photos done on 12/12/2010. Was on hold for customer service for over 20 minutes(12/13/2010) never got through. Dont even know if it was the correct number( [protected]) At 11:30 a.m. left my name and number to discuss my issues and complaints, with someone on voice mail in the corporate office (?)that were not with the photographer or with the studio or even the pictures themselves. Cant believe I have to even write them here . What a wrong way to run a company where you cant even call to discuss a problem. Well here sorta goes. I have 2 children 8 years apart and get pictures done every year have been very happy, until this year my children have 2 different fathers 2 different families, 2 different last names, 2 different addresses, here is where the problem lies does your company not take into account that there is many families like mine? Do parents have to take their children in separately or by relatives in order to receive the package special for 2 children? In this economic time what are you thinking in denying people in my situation and many others their had earned money! I feel slighted, ripped off and so disappointed! I had to pay the price almost double from last year because I had no choice. I could not let my families down that expect these pictures every year! But needless to say I want top be heard and listened too! Would'nt mind some money back too! Can't wait to see if I even hear back from anyone. Have more to say but that is sorta the jist of it. My name is Cheryl Deets-Behn I live at 2131 waldemere street Sarasota Fla. 34239 Home phone is [protected] cell [protected] I don't want any coupons more pictures or anything like that I really feel I deserve some money back! Did I mention my oldest daughters father is deceased or that I'm a single mom! Does it matter to anyone? You are a big corporation you need to do the right thing for all of us 45 year old moms like me! I may be just a waitress but I'm a good loyal customer! Not only of the studio but of your stores. Are you so big and bad you can afford to even lose one customer? I would think not! Thank- You Ms. Cheryl Deets-Behn

I was fired for "job abandonment" the day after I went to work. I just realized it a couple months ago and have been trying to get to the bottom of it, but they dont want to hear it. I played basketball in college at the time, and the claimed they would work with my schedule, and they didnt. Instead they just fired me because I could only work on weekends. They were lucky I did that because I played for a division 1 college basketball team. There is nothing harder than d-1, and its like a full time job. They knew all about it because I brought in the practice schedule, games schedule, and school schedule, and still went to work every weekend, when I could have been resting for practice. I feel that this is wrong, but i'm young, and I dont know how to find a lawyer for this case without gettin my money stolen. This is not right, and because of them, I have yet to find a job because they say that im not eligible for rehire. So because i'm in college and playing d-1 basketball and could only work the weekends i'm not eligible for rehire? And I know this is wrong because I did my job well. Customers complimented me as they came and left, and now my life is a living hell because of wal-mart and thier lies. If anybody can help me I would appreciate it.

False advertising! walmart advertises that they price matches competitors ads but when I presented the cashier with the ad she not only would not honor the policy but even called the customer service manager darrin to the register and he would not honor the policy either! It was on a food item and thee difference was only a matter of two dollars! I told them I didn't even want anything then. I guess two dollars was worth more to them than a loyal customer!

I ordered an electronic keyboard(Casio SA-76 Package) from Walmart.com. (http://www.walmart.com/search/search-ng.do?search_query=casio+sa76&ic=48_0&Find=Find&search_constraint=0). It clearly shows in the photo advertisement that a stand is included in the package. When I picked -up my item from Walmart Palmdale, CA. it is not included. I have sent numerous email to their customer service and was told that the stand was not included and they are sorry for the inconvenience. I felt my rights as a consumer was violated as they still refuse to give me the stand. This is an ABSOLUTE RIP-OFF!

Walmart had two batteries that would fit my car, one had 650 cold amps and the other 700. I ask them to install the 700 amp battery since it was exactly the same size and type of battery. They refused, said he would be fired if he did. I ask for a manager and the manager said they would not install anything other than the 650 amp battery. Told me it would void the warranty if they put the (better) battery in. I told them they were crazy and left.

I did go elsewhere to get a battery, it was higher but with a better warranty. I told them about my experience with Walmart and was told their batteries are remanufactored. Walmarts batteries do not say remanufactored on them and they don't tell you they are. Their prices are lower and their warranty is provided by Walmart not a manufactor. That much I did get from the tech. It just might help to understand the lower price, however if I wanted remanufactored or reconditioned I can get them cheaper than at Walmart.

As it stands at this point I was treated badly by their people and if I was told right, they are ripping people off on those batteries. Walmart needs to be held accountable for not labeling the batteries properly. Remanufactored or reconditioned will not last as long and should not be sold as new.

I paid over eighty for what they wanted around seventy for, if they truly are remanufactored they need to be priced around forty five not seventy. As bad as the company and their people are I would rather pay twice as much to be treated like a person instead of a bad dog. I treat my dogs better than they treated me.

I was in the Scarborough, Maine, Wal Mart today looking for a particilar toy for my granddaughter for Christmas which the other stores carry. I could not find the toy. There was an "employee" (I use the term loosely) working in the aisles which I approached for helped. The women was slovenly dressed, dirty pants, grossly over weight, a too small Wal Mart over a dirty white shirt. The store shirt was so small it was rolled up under her breasts. She appeared to have the inteligence of a 5 year old. I described the toy, she replied "I don't know about that I work in the toy department." When I pointed out to her that it WAS a toy, she made no effort to get help, go look for it, look out back, or go get a manager, she just said; "Well, if you don't see it, then we don't have it." and turned back to playing with the merchandise on the shelves. What makes this incident so galling is that I have been out of work for 18 months, I have over 30 years experience in retail and customer service, had I ever treated a customer like that I would have been fired on the spot, further more I have put in application after application at Wal Mart for employment and have had several interviews to no avail, yet this incompetent ### has a job there!

I picked up a prescription Wednesday and my bottle of medicine only contained 23 of the 30 tablets. I understand that medicine is something that has to be heavily regulated and society today really abuses the system. Yet, I am not an addict, I am very ethical, I am honest, and I am a good and loving husband to a great wife of almost six years. I live my life in a way as to be of the most benefit to my fellow man. I called the Wal-Mart Pharmacy and told them of my situation. The pharmacy technician told me she and the person who filled the prescription were working and I did receive 30 tablets. At this point, I have informed my doctor and also attempted to talk with Wal-Mart, yet on the fourth call, the pharmacy told me they would review the security tapes and call me with information. I have not heard from Wal-Mart yet and at this point I am planning on taking a half tablet for a few days. Yet, I payed the full price of over $100 and I expect to either be treated fairly or to boycott Wal-Mart. I have some pull in the information and technology area and I have thought about setting up a web site just to make people aware of the poor treatment and bad service I received.

We arrived at Wal-Mart at 6:00 PM to get in line for all of the supposedly great sales. We were # 8 to go thru the door. Doors opened at 12:00 AM, you went to the perspective station where you wanted to buy your merchandise, you were asked how many, and given a slip of paper with the quantity of merchandise you wanted and told to stand in that line for another two hours so that you could get a wristband for merchandise.

My husband and I were #1 in the $198 Laptop group. We asked for 3 laptops (you were allowed to buy up to 6). At that time my husband asked how many laptops were available for sale and he was told 97. After people were in line the employee gave a spiel about what was to transpire. We were told that we had to stay in line the whole tow hours or you forfeit your merchandise, you were guaranteed that if you came back between 5-6 AM that you would receive your merchandise. If you did not show up by 6:00 your merchandise would also be forfeited. After you receive your wristband at 2:00 pm. you were free to roam the store or leave and come back to get your merchandise. We did some shopping at Wal-Mart and at approximately 5:15 AM we decided to go and pick up our $198 laptops. When we got to the area and showed our wristband we were told that they were all gone.