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4.0 8310 Reviews

Walmart Complaints Summary

755 Resolved
1975 Unresolved
Our verdict: When using services from Walmart with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Walmart reviews & complaints 2792

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4:27 pm EST
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Walmart general

My complaint has to do with WalMart in general. I used to think WM was a great store, right there with not only department store items but groceries also...what better way to do your shopping all in one store...but that is in the past. Since the senior Walton has passed on, it is all about getting the cheapest merchandise from these third world countries and passing that 'cheap made' junk off on the consumer. And since all the stores have done an 'overhaul', they just don't have anything anymore...and the women's clothing section is a garbage heap of this 'hooker type' clothing and nothing else. I have been buying my clothes at KMart instead, at least they have decent styles for grown ups, not just this 'trendy' fashion for the young girls who want to dress like hookers.
As far as the groceries go, I am also seriously debating to start shopping at other stores (Kroger or Meijers)...All the 'usual' stuff that I used to be able to find at WalMart, I can no longer find or I can't find it in the size can/package that I want. Not to mention, pretty soon, all you will be able to find will be WalMart brand groceries on everything...they jack up the price so much on national brand items so that you feel you have to buy their brand. Poor Sam would be turning over in his grave to see what his kids have turned it into. Also, the fact that WalMart is one of the biggest contributors to the illegal alien problem...I know there are more illegals working at our area Walmart's than any other businesses around. To be perfectly honest, it wouldn't sadden me at all to see WalMart stores go out of business just because of these reasons...it is not longer the place to shop and most of the community people where I live agree with me and we have gotten together and made a pact to not go to WalMart unless we positively cannot find our items elsewhere...so far, we have had good luck and haven't shopped WalMart for over a month...and we are doing an e-mail protest with hundreds of friends to join us in this pact...with wonderful and unbelievable results. WalMart for one thing needs to get back to Sam's promise of buying 'AMERICAN MADE' only. We are cutting our own throats by buying all this foreign junk. We (in our community) have decided it's better to pay a little more to get better quality.

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12:12 pm EST
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Walmart green dot credit card

Walmart told me how safe the green dot credit card was She told me that it is so secure that no one can get you money I guess I am one of the no ones because I cant get a dime out of it. I called the 800 number and they don't do anything but ask info and to another recording.
This is one of those walmart ripoff's I fear that all my info is sold and my credit will be runt by walmart.

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Green Dot Corp.
Monrovia, US
Oct 26, 2011 7:51 pm EDT

If the card has not been registered you will not be able to use it. To register a Green Dot pre paid card, federal law requires us to obtain, verify and record your name, address, date of birth, and Social Security number. We use security measures that comply with federal law to protect any personal information submitted to register a card. Once registered and you receive a personalized card, you will be able to use it anywhere Visa or MasterCards are accepted. The temporary card is only good in the United States and cannot be used for PIN based purchases. The cards are FDIC insured and we have done our best to communicate our fees on our website and packaging. If you would like to learn more about our cards or features you may visit our website at www.greendot.com.

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VanceVegas
Las Vegas, US
Oct 20, 2011 11:44 pm EDT
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Greendot is an independent company that is not owned or manager by Walmart. Walmart has no responsibility concerning that product. I've used greendot for over a year and I've never had any problem with it. You buy the initial card, Visa or Master Card, and then load it using the reload cards sold separately. You can call the number on the back of the card to load the moneypack on to the debit card or you can do the same thing on-line. If you're too dumb to figure that out it's not Walmart's fault.

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VanceVegas
Las Vegas, US
Oct 20, 2011 11:41 pm EDT
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You're reverse is backwards to every single car sold in the United States, you fail to tell this to the people at the service counter, but it's their fault? Eliminate yourself form the gene pool, please.

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3:06 pm EST
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Walmart customer service

I purchased online three cell phones with service card bundles. After waiting over a week for the phones to arrive I called the Straight Talk customer service. After going around and around with broken english out sourced techs I was informed my order had been canceled due to phones being out of stock. I was NEVER notified about this!. Then I was told it would be fifteen days for a refund! Minus a restocking fee! For phones I had never received?. Once again WALMART fails! And I have taken this to an attorney thats advocates for consumers who are being RIPPED OFF!

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sh.wolf
Winchester, US
Apr 08, 2011 6:10 pm EDT

I am dealing with this exact issue. My advise to people interested in using Straight Talk. The plan is a good one, but DO NOT buy your phone from the website. Purchase it directly from Walmart. The Customer Service is horrible.

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6:02 am EST
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Walmart photolab employee

I was an employee at the photo-center at walmart. I had no problems training any of the new employees until about December 2010. We got a new member to our team but her mother was the personnel manager and at least half of the assistant managers, including the one who interviewed her, were family friends. So of course she got the job. Training her was very hard. She fought us and didn't listen. She wouldn't help customers or answer the phones. She would make us do everything and when she got left alone, when things went wrong she would call other Photolab employees at home, even once they have quit their job. She gets very irritable around customers and isn't clear when she answers their questions. She gets away with a lot of stuff that everyone else in the lab would get in trouble for. She has more freedom in her work schedule than any of us did as well. For the first 3 weeks she came in whenever she wanted to, whereas everyone had gotten their schedule the first week they got there. I don't believe that she should be allowed to work their unless she gets treated like other employees. Customers had complained about her a couple times, normally a manager would have confronted the employee for this concern and even coached that employee.

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darkgothvamptress
Oklahoma City, US
Jul 26, 2011 12:59 pm EDT

We have a similar situation in our bakery, former employee got rehired after 6 years away, this lady is mentally unstable, got rehired because she said she was willing to work any shift, and now is always complaining about her hours, and always trying to switch shifts with others despite them always saying no, repeatedly! So, she thinks that because she worked at the bakery for a short time so many years ago, that she has seniority over even the gals who have been there for the whole of the past 6+ years, and they are getting tired of it real quick... why wont the managers just fire this rehire! She doesn't even work, she's already been out on FMLA for 10 days for" her back"...SHE'S STILL IN HER FIRST 30 days! Because of her being out I picked up her schedual, so far 2 days in, I've worked 24 hours, and somehow I have to cut my time cause our Walmart doesn't allow overtime UNDER ANY CIRCUMSTANCES:... one thing we must change! You work em! You keep em! Thanks for reading.

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3:13 pm EST
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Walmart kathy

I would like to tell you about my experience int the eye care center. I had an appointment there today at 4:00. I arrive there around 3:40. I was waiting to be called in when a woman comes in and ask if there were any openings or cancellations. Tthe 3:30 didn't show up because the next thing I knew..."Kathy" was bringing her into the examining room. I was VERY UPSET to say the least! Kathy saw me sitting there! She was the one who told me to take a seat! Kathy should have let me go in and have the woman that just came in follow me! I did not get in till after 4:30! A young man came up to me and apologized and offered me a 10% discountt! WOW! I thought 10% off is an insult! He couldn't have offered me 20% for the time I wasted waiting there because she was put in front of me! Almost 45 minutes? Kathy didn't even apologizegize to me! I THINK THAT STINKS! I will never to there again for my glasses

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never again
Colorado Springs, US
Mar 08, 2011 3:11 am EST
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WAL-MART VISION...Dont ever do business with these idiots! I paid my portion of my glasses and lenses that my insurance did not cover. I knew I was going to pay at least $120.00 out of pocket. I had no issues with that. I get my exam done, and arrange to come back in a few days to pick up my NEW glasses(new frames, new lenses). I had the glasses less than a week, and my right lens popped out. I took my NEW glasses back 3 times, and on the 3rd time, they gave me new frames with the old lenses in them. Hmmm, okay, I figured there was something wrong with the frame, and these so called professionals knew what they were doing...Nope, The problem started all over again! I took them back yet again, and I was told that the lenses were not "scored" propely, and too bad, now the warranty was up, and no refund, or new lenses. I will never do business there again!

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1:53 pm EST
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Walmart dont stand behind their money orders

Buyer beware they will not refund their money orders you have to give moneygram 15 and 30 30 days to cancel a money order I took mine back to walmart with the purchase receipt the money order stub and the money order and they then pulled out a binder with a list of these hidden fees and details. Now I'm stuck with a $500 worthless peice of paper

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Shannon36535
Foley, US
Feb 24, 2011 4:29 pm EST

Just wait the time to make sure it hasnt been cashed and if it is lost they will replace it . I worked with moneygram before and yes there is a 15.00 fee but that is all . That is part of the risk of money orders. Cashier checks from the bank are the same way.

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5:53 am EST
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Walmart unable to download books

I rachel mccormack amdisputing the charges of $56.95 to ebook.com due to the fact that I cant down load books on my kobo e reader. Heres my information you asked for. Rachel McCormack 414 nw 54th street lawton ok 73505. phone #[protected] mess#[protected] (ask for ian) visa card #[protected] exp0113 confirmation #fp291128 given to me by visa representative .i have also sent u a fax on the 24of feb i would apreshat a call or email at [protected]@yahoo.com thank

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Trvkell
Cottonwood, Ca, US
Feb 24, 2011 6:24 pm EST

I have to go my Pizza is here, thank you Rachel.
FRLMAO

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pobarjenkins
Minneapolis, US
Feb 24, 2011 6:04 pm EST
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Hey Rachel, could I get your social security number too? I'm trying to apply for a credit card and it's required.

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pobarjenkins
Minneapolis, US
Feb 24, 2011 6:03 pm EST
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Yikes.

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Trvkell
Cottonwood, Ca, US
Feb 24, 2011 5:43 pm EST

gkenigmatic: good to go, now I remember LOL

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Trvkell
Cottonwood, Ca, US
Feb 24, 2011 5:26 pm EST

gkenigmatic: didnt you have a problem with a computer issue? just wondering, or someone else has a call-sign close to yours.

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Trvkell
Cottonwood, Ca, US
Feb 24, 2011 5:11 pm EST

Yes some people actually think this site is ran by business', I hope she gets your message and follows the advice.

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butterfliqueen5
Orange, US
Feb 24, 2011 5:03 pm EST
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I even private messaged her right after she posted it and it's still here... I don't think she realizes what she just did to herself.

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Trvkell
Cottonwood, Ca, US
Feb 24, 2011 4:58 pm EST

WOW! Cancel your card ASAP, if anyone makes a charge to your card you would be hard pressed to dispute the charge!
Pizza anyone!

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baliboy
, ID
Feb 24, 2011 3:16 pm EST

yeah.. that's the best choice for your eyeglasses.

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butterfliqueen5
Orange, US
Feb 24, 2011 6:07 am EST
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You should NEVER post credit card info in a public place like this, now ANYONE can use it and charge things on your card! Delete the info immediately!

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6:16 pm EST
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Walmart cant ever get money

This is the first time in my life that Ive submitted a complaint of any kind, but this is
the worst experience I think Ive ever had! First of all, the card has NO PROBLEM accepting refunds from there store(instead of getting your cash back) But BEWARE! If you think the money will show up on your card within 24 hours GOOD LUCK! Im a single mother, and every penny I earn is pinched and stretched to the max! With that being said, when I decide to recieve my refund to my card, I axpect for it to be available! If I knew it wouldnt show up after 2 days Id have gotten my cash back (since I had a reciept and Payed in cash for the item I was returning!) BAD Buisness if you ask me!

Ginny E. Smith

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7:55 pm EST
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Walmart false arrest

On or about January 3, I went into this Walmart, like I had twice a week for almost 4 years, accompannied by a young woman with whom I was barely acquainted. I was asked by a mutual friend to fix her computer the night before, and that afternoon, when I was dropping it off, she overheard me on the phone with my husband, letting him know how long I would be in geting home and what I had to do before I could set out for home. She asked me if she could ride to the store with me and if I could drop her off at the corner by where she lived. I didn't really think much about it as it was directly on my way home. As we entered the store together, we parted ways and I did my thing while she did hers. About 20 minutes later, she found me looking in the undergarment aisle picking out a new set that i though my husband might enjoy. I put them in my cart as began to go to the grocery section. She asked me it I was going to get a lot of items and i replied that I was just picking a few things up for dinner tonight. She suggested that we use one cart and since hers had a few different items in it, I did not have a problem with that. I was tired and cold and just wanted to be done and at home. She took the undergarments and laid them atop of her jacket and we set out. I was walking ahead of her the entire time and hurried through the store. I spoke to my husband again twice during this time and was almost running to get home. (good news earlier in the day, phone sex twice in walmart, good lord, what was waiting for me when i got home?) I was running for the checkout. I proceeded to pay for my groceries and was ffeling generous so I paid for the few items the young woman had as well. She began pushing the cart out of the store as I was putting my CC away. By the time we got to the door, store security was all over us. I had the deer in the headlights look while she scrammbled and bolted. I just stood there. As the security girl stood there and yelled at me about giving her her stuff back, I asked her what the hell she was talking about. by this time i was emarressed and angry. She then escorted me into the little brick room off to the side of the exit doors where she proceeded to tell me that I knew what she was doing and that I was going to be charged with it . I asked her how I could be charged with anything. I did not take anything. She said that I knew what she was doing and taht was enough to have me charged for it. She asked me about the undergarments, and I told her that I had completely forgotten about them as they were no longer needed. She did not get it and I did not elaborate. She continually asked me for her name and all I could do was give her a first name because that was all I knew. I was then told to open her purse so as sto retrieve the merchandise, I told her that I would not. It was not mine, I did not bring it into the store, it is not leaving the store with me and she could do what she wanted with it. As we were waiting for the NLV Police to arrive, she retrieved the merchandise. There were jeans, stickers, magazines, bras and of course the set that I had wanted 30 minutes prior. Cleaning suppplies and some other stuff. She again told me that since I was lying to her that when the police arrived, I would just be charged. I asked her if she had seen all this on tape and she agreed that she did. I asked her if I was anywhere near the jeans today and the cleaning stuff or the kids toys, or anything else. She said no I was not, I then asked how could I have possibly known what she was doing if Iwere in a different part of the store. She did not reply as the police were on their way into the room. The policeman took her statement, did not obtain one from me and never asked me a question. Proceeded to write me the summons and told me to sign it. If I did not sign it< I was going to go down to the jail for the night. I signed it was was released with my groceries. Now mind you this was 45 minutes later. I will not go into all the rudeness and yelling on her part, but you can imagine it was there. In a moment you will understand why there was no yelling on my part. I was informed that on my way out, that Walmart has the option of sueing me in a civil matter reqardless of the outcome of the criminal matter. I said that it was rediculous and that I would see her in court and have no problems wiwth a counter claim. And yes, 3 days after the incident I received the letter pertaining to the civil suit.I have contacted the NLVPD, the City Attorney's office and a private attorney that is going to handle both criminal and civil charges. We are still waiting to see the tape as it appears that the prosecuters do not even have it in their possession as of yet. What a company! Hire a fresh out of school girl to head your security staff. Imagine what would happen if all business were operated like this. I have since boycotted Walmart and have organized several peaceful protests through my church and others in my neighborhood. As I am, Dr. Rev. Melissa Clay, with affiliations throughout the community. I have no record of anykind in all my 37 years, and speciallize in family counseling. I have not now nor have I ever been so humiliated over something beyond my control and I will see to it that this young lady does not get the chance to do it to anyone else.

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OhWowReally
, US
Feb 20, 2011 8:08 pm EST
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As I read this, I could see what was coming. I do feel for you, but the fact is that you walked in with this woman, walked with her for a period of time, paid for the items that were hers in the cart, and started to walk out with her. Keep in mind that Walmart security has no idea the relationship you have with this woman. All they know is that she was trying to steal merchandise and you were with her. That is more than enough for them to detain you and call the police.

I do wish you the best of luck in beating the criminal and civil cases, but you really can't blame Walmart for their actions. Yes, you may not be on camera in the same sections that she was in, but they will have you on camera walking in, walking with, and attempting to walk out with her. Had I been in the security woman's shoes and heard you tell the story you just told, I would have trouble believing you as well. Why in the world would even let this woman into your car? You're lucky if this is all that happened. She could have robbed you, taken your car, even killed you. Again, as you stated, you didn't know this woman.

Let this be a lesson in trust. You didn't know this woman, yet she has put you in this position. I hope you do find her and bring her to justice.

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11:04 am EST
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Walmart wrongful termination

Oct 19 2010 was terminated due to prior coachings, and productivity, and yet I had exceeds and meets on my last review. Also my coaching had 2-3 months before it was off my record.This was shortly after reporting to OSHA about safety concerns I had with working with faulty equipment, and work conditons. Here is just a tast of those conditions mentioned below, on this unethical treatment ; managers wanted backroom of over a houndred pallets, to be cleared with just four unloaders, and on the floor before 10pm at night after we the unloaders, set the backroom up for the unload of two trailors of 1800 and 1900 pieces, and both trucks can not take more than 2 hours to unload. We arrive at 4pm and it takes 1 hour max to set up and clear the backroom of vender pallets, and trash to set blank pallets down for unloading the trucks, this also includes an hour lunch. This also includes the idle threats made by managers that we the unloader are expendable, and there are others waiting to take our jobs if we can not perform the task, this is just one of the many statements they have made. I have all the documents from OSHA pics, vid, and my personal file, prof of gross misconduct, harassment, and wrongful termination, as well as statements from former colleges of safety issues, complaints to managers of work conditions, character witnesses that would give statements of my work eithics, and questionable closing documents for the reasons of my termination, given my personal file results of my last review.

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bobbiebharper
, US
Aug 01, 2016 3:28 am EDT
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Many a times when we are searching for a job, we are unsure of how address any previous employment issues like termination or gaps on our resumes. We want to make ourselves look good, but we also don’t want to be caught up in a lie. No matter what led to your termination, it’s important to be honest and confident.
http://fight4employmentrights.com/

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Trvkell
Cottonwood, Ca, US
Feb 17, 2011 10:45 pm EST

That looks like the Wal-Mart in Stockton Ca., well most of them look the same anymore.
You have a little trouble in your issue with your coaching documentation however the date of that coaching and your complaint to osha may be what needs to be looked at.
Secondly California is an at-will state meanning your employer can terminate you for any reason with one exception. Every large company has an employee handbook that specifies the dicipline proceedures and in that handbook it will explain diciplinary action taken from minor issues that require progressive dicipline steps such as a first, second, and third counseling (coaching) then termination. The handbook will also cover gross misconduct for immediate termination in the event you steal from the company to include stict policy rules that are identified in the handbook. This is the exception area that I am speaking about, when a company fails to follow its own rules and proceedures it is considered a wrongful termination in the state of California. Your issue is amplified by the fact you made an Osha complaint and the motivation for your termination was based on retaliation.
Key facts that will make a case for you, Date of your coaching, Date of your Osha complaint, Date of your good review, and Date of your termination [protected]).
A company can make resonable demands on its employees for work related activities to include holding you accountable for unrelistic goals and just being treated bad is not a violation of the labor laws, it is the context of what bad is such as raising their vioce or yelling is not a violation of the law or bad as in racial comments, a persons weight, or making sexual gestures and comments is a violation of the Law.

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8:24 pm EST

Walmart broke glass frame with switched lenses

Here is a copy of my letter dated August 2, 2010, that I sent to Walmart Home Office. I have yet to receive an response, not even an apology.

I have recently visited Vision Care to have my eyes examine and to order new lenses for my eye glasses. Everything leading up to and including my eye examination with Marcus Meadows was professional. Everything thereafter was just sloppy, but not until I picked up my glasses Friday July 30, did I realized the scope of the sloppiness.

The associate broke my eye glass frames while trying to replace the old lenses with the new ones. My $275 frames were no longer useable. Both the store manager and the associate knew the importance of these glasses to me. I had purchased the frames in Germany. I was disappointed and shocked when the store manager came out to tell me that my glasses had been broken while trying to take out the right lens of my glasses. The store manager gave me damaged frames with an apologize and refund for the lenses of $189.

In addition, the Office Manager stated that “this is why we don’t like to put new lenses in frames that a customer brings in.” However, both the manager and associate initially assured me that Vision Care could put new lenses in my old frames. Had either one warned me of the possibility of damaging my glasses, then I would have not moved ahead in purchasing new lenses for my eye glass frame.

I returned to another optometrist where I had purchased my original frames. I called Vision Care and requested faxing my prescription to this optometrist store which was done. When the optometrist examined my glasses, she discovered that my the lenses in the broken frames had been reversed. That is, my right lens, the stronger one, was placed in the left eye glass frame and the right in the opposite one. I recalled mentioning to the associate after she took out the lenses for measuring that something was different about my glasses and continued to think so for nearly a week while awaiting my new lenses. She assured me that they were the same lenses. She didn’t even check. The associate had mistakenly reverse them (left lens for the right eye; the right lens for the left eye). This is clearly demonstrating a lack of skill and carelessness on her part and partly explains why she broke my frames.

I’m angry about my broken frames, imported from Germany-- but my sense is that this could have been prevented had the associate been a little more careful had she return the lenses to their correct side. Then my frame breakage would not have happened.

To date I have not received a response from either the local store or from Walmart Home Office.

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debinva
Palmyra, US
Jun 02, 2011 11:14 pm EDT

Um, this could have been prevented by not getting eyeglasses at Walmart. Duh! If you cared so much about your frames, why did you go to someplace like Walmart for your lenses? Of course they are cheap...whatcha expect?

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5:39 pm EST

Walmart site is a scam to gather email address

The site is listed on register receipt and offers chance to receive $1000 Walmart shopping card. Site is a scam to gather email address. I have received 3 phone calls from solicitors and over 100 emails since I visited the site. I opted out of the offers on the site.

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Walmart water injected in to meat products

Hello
I think your Pork / Beef - Chicken has to much water added to it.
Your lower price on products are offset by weight of water added. Looks like bait and switch to me. Selling water for .20 cent's an ounce's is a great idea (For Walmart) $25 per gallon approximately $3 per pound. Motor Oil in your automotive department is only about .10 cents per ounce. Your low price are not so low when you factor in water added and its not noted on the label. I look forward to your reply Thank you Glen

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Leoworkshopp
, US
Feb 14, 2011 4:37 am EST

DO people really have the time to complaint about stupid things? Just don't buy it and buy it from a butcher that sells their "FRESH" (supposedly) product for double the price. LOL. I think your head is actually injected with stupidity for even posting this complaint. Just to let you know, I do not work for walmart. HAHA

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pobarjenkins
Minneapolis, US
Feb 14, 2011 3:48 am EST
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Just don't buy it.

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9:49 pm EST

Walmart theft during walmart oil change

I took my vehicle in for a routine oil change at Walmart in early Jan 2011. During the oil change, I did some shopping in the store. Unfortunately, I got the oil changed but had my IPOD stolen from the compartment between the two front seats. They also took the cord connecting the IPOD to the sound system. I did not discover the IPOD missing for a week or so, so it makes it difficult to prove -- this is what these dishonest employees conunt on. Beware, do not leave your valuables unsecured in the car duing a Walmart oil change.

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catindabag
clarksville, US
Sep 27, 2012 12:37 pm EDT

It's not just at walmart. You do need a brain you can get stuff stolen out of your car any wher by anyone. I put everything in the trunk of my car but I get it serviced any where or by anyone. This is the real world there are alot of bad people you just need someone to blame for your mistakes.

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Godhelpuwhothinkswedonotdeserve
Warren, US
Feb 09, 2011 10:50 pm EST
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here here shannon--you must be nuts to leave expensive items in your car like that--maybe it wasn't there and you just wanted to claim it on insurance--grow a brain or quit your scamming

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Shannon36535
Foley, US
Feb 09, 2011 10:05 pm EST

Well DUH!. It says that plain as day at any oil change place. That is why they have those big signs that says they are not responsible for lost or stolen items. Why would you leave your ipod where a stranger could get thier hands on it anyway?

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5:12 pm EST

Walmart selling expired dairy products

This Walmart is selling expired yogurt so please be very careful. I've tried telling their employees about expired yogurt but nothing has been done. I came across this incident on January 3, 2011 and just recently January 28, 2011. The same product and the same expiration date 12-10-10 on both occasions. These yogurts are my kid’s favorite. I believe this was the cause of us getting sick on Dec 2010 with terrible stomach aches. We had to take medication for days. My family and I shopped there because of the prices being lower than other stores but that’s over. I rather pay more for the better of my family’s health. Plus no matter how rushed I am I will now make it a habit to check for expiration on all food products period.

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poora91
Newark, US
Apr 22, 2011 10:34 pm EDT

There ya go! you just answered your own complaint. Check the expiration dates before you buy them. Remove perishable items from the BACK of shelf, to get the freshest products.

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5:02 am EST
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Walmart racial profiling

Today my family and I, went to the Northside WalMart in lethbridge one hour a way from home. We were there to buy supplies for our baby. Didn't take long for security to start following us around. Personally I'm sick and tried of this happening to us, what can we do about this?

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the-answer
Norton, US
May 03, 2011 4:21 am EDT
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The first comment is to the white lady who had the child and was perfectly satisfied with being followed. It may have been warranted. I find sometimes certain people come to stores just so their children can have a playground to play in. I'm thinking that was the case. So brovo for your shadow. The second comment is for the person who was followed from clothes rack to clothes rack; ever been shopping while black ? It is easy to have snyde things to say about real issues when you have never experienced them, especially on regular bases. I am a middle aged african-american woman (but I look younger) and spend literally thousands of dollars in Walmart yearly but I always experience racial profiling. I have observed the act being perpetuated on the african-american youths often also. I have a problem with you people that don't overtly admit that there are some real unresolved racial issues . However, comments like "just get over it" and attempting to compare a white experience in a store with a african-american or black experience in a store situation, speaks volumes. I believe insensitivity and hatred is what makes people say things like "get over it". When somebody is disrespectful to a white person continuously it's an issue but african-americans should just get over it. We put on the back burner far too much already. It is time that we stopped just getting over it . Walmart and many other stores practice racial profiling or they support it by turning a blind eye, kind of like your comments indicate. No all negative things do not have a racial base, most things do, however. As for teaching our children racism, children learn from their experiences. If they do not experience racism, they will not learn racism. So, don't YOU teach my children racism(we wouldn't because that is not OUR nature) and if it's all the same to you, I have learned enough of it also. So, covertly and overtly you can stop teaching us now . We already know what racism is and contrary to your belief we do know how to recognize it.

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spookycat
, CA
Apr 24, 2011 4:23 pm EDT

yeah I go to Zellers all the time but stopped going there because of being followed around (and I KNOW I am being followed because I go really early when it first opens and there is hardly anyone else is in the store, and I am literally followed from cloths rack to cloths rack and being watched so they are not exactly subtle) and I am a middle aged white woman. All your complaints seem to cry racism. You will never be a happy person until you stop that nonsense and move on with your life. And by the way don't teach that attitude to your child.

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pobarjenkins
Minneapolis, US
Feb 08, 2011 5:16 am EST
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Security follows me around and I'm white.

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8:49 pm EST
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Walmart worst shopping experience

The worst shopping experience I’ve had in my sixty-three years was at Walmart in Pembroke Pines, Florida (Pines Street and 184 Avenue)
For my son’s birthday, I’ve decided to purchase a Coleman two-burner stove for camping. At the mentioned Walmart, I purchased the last one on the shelf (it cost me $49.99 plus $3.00 for the extended warranty plus tax) and, three days after, I gave it to my son on his birthday. That was the 17 January 2011.
Two days later, my son called me to ask if the stove was refurbished or used. Upon my negative answer, he asked me to go and see it. Indeed, the stove had portions of caked grease in the bottom and the chrome grills were blue with use.
I was angry and surprised that at a place with a name like Walmart you could spend good money on garbage like this. But mostly, that my gift to my son on his birthday was trashed.
I took it back to said Walmart store, to Customer Service, and asked to speak with the manager. The CS manager said she was busy but she could take care of me. When she looked at the unit and said that I could pick another one, I started feeling annoyed for, of course I knew I could pick another, but it would have felt better if someone would have apologized for the mishap.
There were no more of the unit at the store. I spoke with the department salesperson that got someone else with a sku reader. He said that there were supposed to be 2 units in the store. In any case, there weren’t so he promised they would be ordered and received from the warehouse within three days.
I waited one week and returned. There were no units at the shelf. As I was leaving swearing I would never return, I saw several managers and approached them. Lucky enough, one of them was the store manager, Denise, whom I explained the situation. She called on Jose, an assistant manager, with instructions to solve the case and give me a gift certificate for my troubles. Jose investigated and said that the units were never ordered, that he would do so, and offered to give me one of two compensations: a certificate for $15.00 or the unit, when it arrived, for $10.00. I said I needed the unit. Thus he said he would call me upon their arrival and keep one aside for me at the front.
Three days later, I received a phone message from Jose, saying that the unit had arrived and I could come to pick it up. I went on Monday (today, my day off from work) and asked for Jose at the CS desk. They said he wasn’t in. I explained the situation to the CS manager and whether he had left anything for me. She said no one there knew anything about it, but she would call another assistant manager.
Tony came in. He knew nothing. We went to the back, the camping department. The units were there, as Jose had said. Then, Tony said he could not honor Jose’s word but rather he could drop $10.00 from the price of a new one.
I was really angry and frustrated by now. I decided to leave and never to enter another Walmart store the rest of my life. But, on the way out, I decided to speak with Denise, the manager. The CS manager said that she was in the store but not available.
At this point, I just want to close the page. I will buy the stove in another place, any place, any price, I don’t care, as long as it is not Walmart, for this or any product. Amen.

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Walmart - not enough cashiers

After working all day and wanting to go grocery shopping to get something to fix for dinner the store at south ridge walmart in west virginia was crowded to the max, , there was only 1/3 of the cashiers open, the lines were backed up 40 feet or more, check out time was 45 mins to 1 hour long, , this happens every weekend this is rediculous something need to...

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Walmart rip off

FYI WalMart is the biggest RipOff since sliced bread. You buy something in the morning and try to return it in the afternoon without a receipt and they will give you a lower price return. Another problem is no receipt . . . and they know it is there product they always give you a hard time for your return and say you can only return 3 times within a year without a receipt. . which is BS . . I guess that is why they can be the lowest price around because they ripoff so many people, but is it worth it?

I'm getting pretty sick of their crap and I hope people open their eyes to it.

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Valerie
, US
Aug 25, 2008 6:13 am EDT

I work for Wal-Mart and when I recently receive my check i noticed they had deducted my overtime under a nonsense code of retro-overtime. This is a Federal offense and I am deciding what I should do now. Any suggestions let me know.

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OhWowReally
, US
Feb 04, 2011 12:17 am EST
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Ok, let's play along. Let us say the product you purchased in the morning is a product that is not only just sold at Walmart, but is also only sold at that particular Walmart. Ok. Now, you come in to return the product and you have no receipt. Following me so far? Now, prove to me you didn't steal it.

Here is a novel idea. Don't act like a five year old and throw a receipt away like it is a meaningless piece of paper. Hold on to it until you know that the product is really what you want and that it is all there/in working order.

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Tenicee
, US
Oct 18, 2009 9:19 am EDT

I rarely go to Wal Mart. I still remember the days they proudly boasted how they sold "American Made" products. What a joke that's turned out to be. Made in China labels are on about everything in this and most other box stores. I remember a time when factorys abound in America, Today they're about all gone; wonder why we have much fewer jobs? DUH!

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Walmart j valentine

On Tuesday Feb, 1 2011, My doctor fax my Rx in at 12:00PM, WHEN i got the store at 6:30, find out my rx never got put in the computer. So at the time they scan it in and told me it would be a hour wait. I waiting until 8:38 to get my RX. Only three people was in line from 8 until 8:38 and they had 2 Phram. tech. they never try to get our RX ready they just sit around and talk to each other. I've being dealing with Walmart Pharmary ever since they open and never seen this before. I' would like for Walmart manger to look at this register and camera to see what was going on at this time from 8 until 8:30 my TC: # is [protected] because when someone have been waiting for that long they should have tryed to get it out as fast as they could not SIT AROUND TALKING. A 2 HOUR WAIT

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Walmart Customer Reviews Overview

Walmart is a leading retail giant that offers a wide range of products at affordable prices. With over 11,000 stores worldwide, Walmart has become a household name for millions of shoppers. The company's online store, Walmart.com, has also gained immense popularity among consumers.

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Walmart In-depth Review

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Walmart provides a range of shipping options, including standard, expedited, and free shipping for eligible orders. Their delivery speed is reliable, with most orders arriving within the estimated timeframe. The packaging is secure, ensuring products are well-protected during transit, and customers receive their items in excellent condition.

Customer Reviews and Ratings:

Customer reviews and ratings for Walmart are generally positive. Customers appreciate the wide product selection, competitive prices, and reliable service. Some common positive feedback includes fast delivery and helpful customer support. Negative feedback often revolves around occasional product availability issues or delays in customer service response. Overall, customer satisfaction with Walmart is high.

In-Store Experience:

Walmart stores are known for their cleanliness and organization. Shelves are well-stocked, making it easy for customers to find what they need. The staff is generally helpful and knowledgeable, assisting customers with their inquiries and providing guidance when needed.

Community and Social Responsibility:

Walmart is committed to social and environmental responsibility. They have various initiatives in place to promote sustainability, such as reducing waste and supporting renewable energy. Walmart actively engages with local communities through charitable donations and volunteering efforts, making a positive impact on society.

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Overall Rating and Recommendation:

Based on the evaluation of different aspects, Walmart deserves a high rating. Their extensive product range, competitive pricing, and excellent customer service make them a top choice for shoppers. Whether you prefer online shopping or in-store experiences, Walmart caters to your needs. We highly recommend Walmart to customers looking for quality products at affordable prices, backed by reliable service.

How to file a complaint about Walmart?

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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walmart. Make it specific and clear, such as "Incorrect Billing at Walmart" or "Poor Customer Service at Walmart Store #1234".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as customer service, product quality, pricing discrepancies, or store cleanliness. Be sure to mention:

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  • The date and time of the incident or issue.
  • Any conversations or interactions with Walmart employees.
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5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that can support your complaint, attach them to the form. Do not include sensitive personal information such as credit card numbers or social security numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Walmart, whether it be a refund, exchange, apology, or other actions.

7. Review before submission: Carefully review your complaint for clarity, spelling, and accuracy. Ensure all the information provided is complete and reflects the issue truthfully without exaggeration or false claims.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have filled in all required fields and that your contact information is correct in case you are contacted for further information.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive comments from other users or even a reply from Walmart addressing your concerns.

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