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Wall Street Gifts/Cyborg Skull Money Bank / No information released regarding to discontinue items, terrible unprofessional customer service

United States Review updated:
1
Contact information:
Phone: 619-420-0330
I ordered the item on 11/04/08. They e-mailed me that they would inform shipping tracking. I hadn't heard or recieve neither the item or e-mail from them. I called the company 12/03/08, the girl who told me "The item is discontinued and we e-mail you, but you didn't respond to us." then, she asked me if I want to get another items or credit back to my credit account. I told her yes. I decided to contact with them today because the company doesn't appesr to be trustful and the girl whom I spoke has an outragerous attitude as customer service. Today, I couldn't deal with the girl, because she has no proffesional attitude in sales business and hang up on me twice. I coun't get to talk to her boss. At least she told me I will recieve money back in the future (It will take more than one week and I am on the list in the progress.) I am very concerned the company hold my credit information and the risk of fraud by the evidence of their neglectable business handling.
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  6th of Apr, 2009
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i too have had a bad experience with this "company". they are extremely unprofessional and arrogant. i really am shocked at how this place can remain in business. my encounter was with a "painted" piggy bank which they had listed as an exclusive color when the truth was they had somebody SPRAY PAINT it. i was absolutely stunned when i received the bank and opened it to the smell of spray paint fumes. to top it all off, the painting was horrific -- it had runs, chips, etc. i could not believe it! when i called to return it, an old snotty woman whos' name i was unable to get informed me that "custom colors" were not returnable. to sum it all up -- it was a nightmare and i ended up wasting 60 dollars on "custom colored" pig which was spray painted. i'm not even sure what they are doing is legal but just BUYER BEWARE -- STAY AWAY FROM WALL STREET GIFTS / BANKSBANKSBANKS / ETC

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