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walkfit.com Walk Fit inserts / Fraudulent Charges

1 8950 Toronto AvenueRancho Cucamonga, CA, United States Review updated:
Contact information:
Phone: 877-264-9243

I placed an order for one set of inserts at $19.95 with $9.95 shipping. I received the inserts PLUS a set of gel cushions along with an invoice showing the inserts for $19.95, the gel cushions for $14.95, shipping $14.90 for a total of $49.80 and a balance due of $18.90.

I contacted customer support (in India) and was only told "Sorry. You ordered the gel cushions." I explained that I DID NOT order the gel cushions, but he only repeated that I did. He tried to offer me a discount or told me I would have to return the items at my cost, but I asked for a supervisor. A few minutes later he tells me that he will send a return label and asked that I call back with a delivery conformation number.

I have my doubts that it will go well based on the other reviews I've read...

Jp
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Comments

  • Ma
      3rd of Mar, 2010
    0 Votes

    Hi JP,

    I work for the Walk Fit company. I am sorry that you received cushions and had not intended on ordering them. I would like to assist you. Please email me directly at marya@walkfit.com. Thank you.

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