Walgreens / pharmacy awful service
I am writing to you because I've never experience such a bad service before!!
Today was an awful service. I came to the Walgreen's' pharmacy to order medicine, stuff took the order around 2:30pm and said that it will be ready around 3:30, I came at 3:30 and lady (another one) said that "you order scheduled at 4:00pm (oh, reaaaly?!), then she took my insurance card, check it and said"It is not valid, go and call your insurance" (interesting, every time I use it in different W's it was valid) . So, I already twice waited in the line, around 9-10 people line. I went to my office, call insurance and they said that EVERYTHING IS VALID! I went back at 4:15, STAY IN THE LINE AGAIN and they said "IT IS NOT READY, sit we will call your name", I said "I will be back" and came around 5:15, again waited in the line and they said "IT IS NOT READY", so it was awful and seems that workers are not in the process of doing their work! I said that I do not have anymore time to wait, I have to take child from the daycare and take my pill TODAY. One person was not polite, during that time another customer was very upset and loudly saying that his medicine is delayed for two and a half HOUR!!! After my arguing with worker they said that it will be ready in 15 min and I said that I don't have 15 min, they said "OK, 5 min" BUT IS WAS NOT ready in 5 min!!! VERY BAD SERVICE, STUFF DIDN'T HAVE BADGES, not pleasant to talk with, long lines...everything was so bad.
I NEVER and EVER WILL ORDER in THIS STORE - customer service AWFUL, especially one worker w/o badge!! I will file/write complaint everywhere where I can possibly find to place that complaint.
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