Walgreens
reviews and complaints

First of all, your blatant anti-Semitic comment should be removed from this site! The contest is monthly, so if you see that it ended on June 29th, it was because it was the end of the month. These contests are national...so you may not here of the winner...unless they decide to post them, they could be all over the US. My local Walgreen's store is wonderful, and so is the staff...who help me tremendously since I shop for a local foodbank and buy large quantities. Your not entitled to win, your not entitled to anything free..and to accuse a company without total knowledge or information shows how uneducated and unhappy you are!

If you look at the bottom of the survey when you first click onto the survey website you will see two places to click...one is for the rules of the sweepstakes, the other is for the winners list. This is not a scam. Walgreens happens to be a Prestigious company.

I don't know where you people are from but I'm from planet earth and I can tell you that some of the comments I have read here are way out there. It's just ridicuous that you would think a company like Walgreen's would even attempt to perpetrate a scam of this sort.

All of you just made yourselves look like total embeciles...I am too through.

I was able to get in on line and take the survey and enter the contest. Maybe you should go to the store where you made the purchase and ask the manager about the contest.

Funny, most people i tell about the Walgreen Scam already know about and are not going there again...whtas this low-end [censored]hole store thats caters to boogies and trailer parkers even doing in the white wealthy town of glastonbury...it should have never been allowed in.

What a bunch of con artist jews that run the dump Walgreens...they advertise a $3000 contest thats as phoney as them.

I never heard anything about any winners for this "contest" at ANY point in time. You would think a company with the success and prestige of Walgreens wouldn't resort to such dishonest tactics.

i have a receipt dated 11/19/2009. with the false $3000.00 sweepstakes

"HI" My name is Lillian Wright . The sweepstakes you have going for $3, 000 end June 29, 2009. So this call false advertizing. You need to take this off of your recents. My home phone is [protected] .I stop in every mouth to pick up my prescriptions . And when i went home, I look up this sweepstakes couldn't find it. Thank you. Have a good day. God bless you all.

I called the toll free phone number to enter. I wanted to find out the contest rules and a list of prior winners but could not find anything. no way to enter online or anything about this contest except complaints.

Wow...so let me see. Pharmacists make an average of $110 K per year. That's more than 2X what the average store manager now makes...and as for the lowly cashiers, photo techs and the like
well we make an embarassingly low amount PER hour...
and yet...Walgreens in their infinite wisdom has decided to give the highest paid employees in the entire store the vaccines for free?!

Hmmmm without me, and my lowly counterparts...well the store wouldn't be able to function should a flu epidemic really occur...so how can they justify this?!
For me to pay for my flu shot..it's the equivalent of me working for aprox. an hour and a half (before taxs).
Who ever comes up w/ ridiculous ideas like this should be fired.

I am an employee for Walgreens. Even if you do not receive your vaccinations for free, you do receive a huge discount compared to what customers must pay - $10 compared to $24, that's almost 60% off. As for breaks, different states have different laws on requirements for breaks and lunches. I'd check the laws in your state - however, I checked the policy on the employee website (which you can access with your storenet sign-on, employee.walgreens.com) and it states as follows:
"Meal and Rest Periods

Walgreens maintains a policy to ensure that hourly employees are given a reasonable amount of break time during their shifts. If you are an hourly employee, the following applies to you.
Rest Periods (Breaks)

If you work more than four hours in a day, you will be given one 15-minute paid rest period. If you work at least eight hours in a day, you will be given two 15-minute paid rest periods.

Meal Periods

If you work more than five hours in a day, you will be given a 30-minute unpaid, uninterrupted meal period. Your meal period will begin no less than two hours and no more than five hours from the start of your shift.

If you work three or more hours of overtime during a single workday, you will be given a 30-minute unpaid, uninterrupted meal period before or during your overtime period.

Your time spent on a meal period is not considered working time as long as you were completely relieved from duty for your entire meal period. If you are asked to return to work before the end of your meal period, you will be paid as if you had worked your entire meal period. "

If they're not allowing you breaks they're not following corporate policy, and you could complain to upper management. There are resources which should be posted in the breakroom or office with a number to call and report or complain.

I went to Walgreen's today and purchased a prescription for $45.00. I was given a receipt that said I could enter a month cash sweepstakes for $3, 000.00 if I completed a short survey. There is no such survey available. There were numerous other individuals that have complained also. Why has this not been corrected? I was able to call the 800 number and do the survey. Walgreen's needs lessons from Petsmart regarding on-line surveys.

I got hurt from this company back in 2007
Still haven't recvd my disability from their insurance
company called sedwick mgrs have since been relocated
to other walgreen's currently i am suing them

Rowdy customer in store annoying people at checkout. I had to admonish the person to "Behave." I suggest you do the same.

Walgreen's in Athens, AL had a $4.00 register reward for the purchase of Cryostat. The manager was quite arrogant & refused to give me my register reward.

Pa state law now only allows refills 3 days in advance with Xanax I am not sure where you are from but I just found this out today so it could be all of US or just where I am from I don't know. Also insurance or no insurance since Xanax is a controlled substance watch getting refills done to soon before they are due or your doctor will get a letter reguarding your refills after the pharmacy tells you they won't refill them and you could be taken off your meds and moved to something else or just not have refills n get a 30 day script and that's all. I only know that cause my x husband traveled a lot and when I could i went with him and you can only transfer a script to a different state once so I was getting them refilled when I could while I was in pa n sometimes it was 10 days early. That caused a huge fuss! I was able to get my doctor to understand but was told if the issue came up again I would never be put back on Xanax again it forced me to stop traveling like I used to and I just stayed home :( good luck to you hope my rambling helped

spoiled!

walgreens is a joke, i quit walgreens 2yrs ago but since walmart is just as bad, i went back to walgreens to give them another try, well, all differant people working at our walgreens so we thiught maybe thats good things will be done right, ''not'', i dropped off a prescription on the 24th, only received part of script, thats fine, so i had to drive 50 miles to doctor becuz walgreens doesnt fill the other half, so i drive back with new script and walgreens says my full script will be ready on the 9th of next month which is today, well they not only didnt order my script they had none in stock, , ha, so i told him he was a sorry fool, and i went to a family owned pharmacy down the road, they gave me a half script, and said they would give me the balance once it came in, they also said they can do a 24 hr order fill, rather than me going to get another script, its 10 bucks more but well worth the service, walgreens, pfft never again, nothing has changed there, do your self a favor go to a family owned pharmacy,

I can recommend a reputable pharmacy www.pill24.org I received the order and it was on time and the pills work great.
P.S. 5% discount coupon code: 9sh73h

what I would do the next time I picked up my script..before they try and hand your meds to you..you can ask for them to be recounted infront of you...because once they have touched your hands they are no longer liable..I always have mine recounted because(accidents) can happen...good luck

i cant believe that 30 pills were missing, thats crazy! im so so sorry to hear that and i wonder if one of the pharmacy's assistans are doing this ? u no how they have girls back in the pharmacy working and theres no way all those ppl have a right to be back there ya no? i cant believe that, im deffinetly counting my pills for now on cause i kept running out of my klonpins and i couldnt understand why cause i took everone like i was suppose too and i was a week short and my wife cant take them and woul tell me if she did and she didnt so thats someting to think about there? i like joe and dont want him in trouble but hes had legal things go on in the past i dont know what but ? who no's...

why take methadone and percocet together? methadone is a opoid blocker and the percocet isnt doing anything but getting your body addicted to it and u dont need that cause no matter what the methadone is a drug that is long lasting and stays in your system for up to three days and when your ready to get off the methadone your going to have a hard time cause everyone does, im very educated on this methadone thing, i go to the clinic, so your body is going to go threw withdraw from methadone and percocet so your best bet would to be to drop the percocet and wing down to the lowest dose of methadone u can...if something would happen to that doctor, ur not going to just find any doc to wing you off or even give them to you so seriously think about the furture here..

Well Dennis, you do have to understand that these people in the pharmacy see people like you (on strong narcotics) coming in on a daily basis claiming they were shorted their pills. Don't eat them all in one day and you won't be "shorted" lol... And being on such strong drugs as methadone AND percocet I do not see WHY IN THE WORLD you would post your address for all to see! That is the dumbest thing I've ever seen, you are ASKING to be robbed! And then you really won't have your meds! And what kind of doctor is prescribing you methadone AND percocet together?

my name is dennis smith. i also had something like this happen at a walgreens pharmacy in jasper indiana. i too was shorted 30 methadone tablets and 90 percocet tablets. at first i was told there was a mistake of 60 methadone tablets. i told them there was alot more than 60 missing. the manager told me their pill counting machine never made mistakes. that was like a slapto my inteligence. because their machine just made a 60 pill mistake. i do not know who took my pills but i spent the last part of the month so very, very sick. with alot of pain and suffering. ever since then walgreens have blew me off.having people in corp.not returning my calls ect.ect.ect... well walgreens i want $10, 000 for my pain and suffering or i will hirer an attorney. by the looks of it i am not the only one who has had this problem. looks like this may fall under class action lawsuit... so i better get a letter from you A.S.A.P. myaddress isDENNIS SMITH 300N. WEST ST. APT 205 ODON INDIANA 47562. TELEPHONE is [protected]

This happened to my nephew with his Adderal XR. His Rx was written for 60 pills. He came over to my house after picking this prescription up and gave it to me. I always hold it for him so that none of his room mates steal it. So he gives me the bottle. And right away I notice that it is a small Rx bottle and not the larger size that 60 capsules will fit in. (my daughter gets the same RX for 60 and it always comes in a larger bottle.) So immediately I asked him if he had a 2nd bottle of the medication. He said NO that was all they gave him. I had opened the stapled bag so I knew he was not lying. I called the Walgreen's Pharmacy, Spoke with one of the girls in the Pharmacy. She tells me I will have to call back tomorrow that the Pharmacy Manager is gone for the weekend. I said that was unacceptable, that this was a criminal matter is it was not settled within the remainder of the day! I also told her I was coming down there now and hung up. I went to Walgreen's (within 5 minutes). I spoke with the Pharmacy manager that was on for the evening. She said that we would have to wait until her shift was over, and at that time they would do a controlled substance count. I told her that was not acceptable and if they did not find out what happened to the remaining 30 Adderal XR, I would call the Police and I am sure they could settle this, with the end result being someone getting arrested. This Manager was not happy with my ultimatum. However, she went and did a quick count of the Adderal in stock. ( at least that is what she said she did?) She returned with the remainder of the Adderal and apologized for the misunderstanding. I personally think someone in the pharmacy stole the 30 Adderal and thought because my nephew was not an older adult... he was 19 at the time. That they could get away with stealing this drug and he wouldn't do any thing about it. Considering most young adults hate any contact with the police, especially when it comes to drugs like Adderal. This person in the pharmacy never expected someone that knows the law to come down and demand the return of this controlled medication. If you use this pharmacy again, open your package before you leave and count the medication yourself. If it is short, you should call the police immediately, then show the open package to the pharmacist and tell them it is short, and that you have called the police. Because you know someone there has been shorting you on your controlled medication and now you can prove it. And you know the police will be very interested in this problem. I am sure the Pharmacist will give you what is missing. But wait for the police so that an investigation can be done. The people that work in pharmacies are humans like you and I. They are just as susceptible to abusing or becoming addicted to drugs. I do hope this information helps and that you are able to settle this matter.

I am sorry for you. I have my own nightmare with Walgreen's. They are the absolute worst company out and clueless as to what is going on.

I have just reported them for INSURANCE FRAUD. They continue to bill for items that should not be billing for.

Take your business anywhere else.

I would not wish a Walgreens experience on anyone. Walgreens "The Pharmacy you Trust". NOT HARDLY!

i went into walgreens in springfield mo on 11/30 and they ingored me and helped someone else first when questioned i was told it was an employee so it was diferent and was yelled at by the pharmacist and the cashier. i was also told that i could complain if i wanted and nothing would be done. so here is a scary thought they have my name social date of birth address and place of employment. and to melissa l i am healthy and didnt think about video taping every move i make no one should.

Why don't you go to the location WITH your wife. I mean if she's having this much trouble with them, go with her then especially with this situation where she was too sick to stand! You might be a health care advocate but your certainly not helping your wife out much. Next time, be with her, or even better let her go get her meds and stand a ways away so you can see if the pharmacist is mean to her or not. Bring a camera, so then you'll have proof!

I have used Walgreens each month for years to fill my prescription for pain meds. But today I experienced the worst customer service I have ever seen at a pharmacy. When I refill my meds, I give them legitimate scripts from a legitimate doctor, my valid drivers license, and I am in good standing in their database. But today all of a sudden, they needed to call the doctor. They could not get through, and left a message to call them back. I then call the doctor, and get through immediately. They tell me they are not allowed to call Walgreens, but are available to answer their call now. I relay this information to the pharmacy, and ask that they call now. I sit there for another 2 hours and find out they have done nothing. They see me sitting there, they know what I need, they know why I am waiting, but simply don't care. Keep in mind, this was at 10am and not at all busy. I believe this to be specifically a Walgreens issue, and will never go there again.

Henderson, NV

Get the hell out of Walgreens. They refused me medication when my state insurance approved it. I am doing the same thing, am going to try CVS and see if they are any better..

Best of Luck to your Mom...

You hit the nail on the head. The root of most of Walgreen's problems falls back to a huge lack of training. Walgreens expects an unreasonable amount of tasks to be accomplished with few employees and this results in no time ever for anything. Training-no time, figure it out somehow. Customers-no time, solve the problem yourself. I have been written up and forced to sign my write up to a mistake that I unknowingly made because I had terrible training. Any employee able to compensate for the horrible training should be praised to high heaven.

"Why should Walgreens pay customers to take their items?" Perhaps because Walgreen's ISN'T paying the customer - the Register Reward the OP is referring to is the same as a Manufacturer Coupon. The manufacturer is the one that creates the Register Reward at Walgreen's. Register Rewards are a STORE CREDIT for a previous purchase you made. I spent the money up front to by soda, for example, and the program was I buy all the soda UP FRONT (aka paid all the money to Walgreen's) and the soda manufacturer had a promotion to give me a $5 store credit for my next purchase - aka Register Reward. So to answer the question, "Why should Walgreens pay customers to take their items?" Perhaps STUPID employees that can't think for themselves or understand BASIC math, logic and reasoning should stop making STUPID comments about customers that CAN.

I hear the fair is hiring to tear tickets SCmn. Oh, it is moments like these I do wish the evolutionary theory of survival of the fittest was possible...

Maybe stupid customers should stop taking advantage of register rewards. Customers use register rewards to get items that will print out a register rewards. So sometimes customers get items for NEGATIVE $3.00. Why should Walgreens pay customers to take their items?

So of course we should RAISE minimum wage to reward loser workers like this. Yep. Grand idea.

my name is pamela shoulders and i worked for walgreens for almost six years. in the six years that i have been there i have had five diffrent store managers. i was just terminated today and feel that i was terminated because somebody didnt like me. i belive this because with the first three store managers i never had one write up for customer complaints in four years. we got a new male store manager about a year ago and i had six customer complaints from customers who have said that they had prpoblems with me every time they shopped there i felt that this was wrong because if they had a problem with me every time they shopped there than why did they all of a suddan decide this store manager was better to complain too. this store manager was transfered to another area store and we got a new store manger about a week before halloween and i thought the complaints and the write ups would stop because i had changed and felt that i was happier and alot nicer not that i hadnt been before but these same customers still complained and said that they had problems with me all the time. i feel somebody at the store or company level didnt want me there anymore because it seems kind of strange that nobody from district or even the first three managers ever got a complaint then all of a suddan i have 10 write ups in a year for customer complaints. something just doesnt add up to me.

Hell yeah, I know you are a busy woman, but find the time to file a complaint, or talk to an attorney. It could be worth your time.