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4.2 7887 Reviews

Walgreens Complaints Summary

232 Resolved
1587 Unresolved
Our verdict: With Walgreens's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Walgreens reviews & complaints 1832

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Newest Walgreens reviews & complaints

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6:52 pm EDT
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Walgreens wrong prescription /no follow up to complaint.

I received the wrong prescription on the 18th of August 2017 at the pharmacy in the Milwaukee Wi. 9040 West Good Hope road took the medicine for approximately 18 to 20 days looked at the bottle and found out they gave me the wrong prescription I call them they said they made a mistake to bring it backup there and nobody apologized to me.Call the customer service line and some One was supposed to get back to me within 2 days and nobody has called me to see how l was doing to say they were sorry to tell me what the next step should be .Guess I will be contacting a Lawyer soon .

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3:06 am EDT

Walgreens hours of operation/closure due to hurricane harvey

Our local walgreens has been closed for 10 days now, supposedly due to hurricane harvey. 1st - the store did not flood. Not one drop of water in the store. I know this because I live 1 block away from the front door and no one, no business, no house flooded in my neighborhood. 2nd - the store lost power for 12 hours only. Again I know this because my neighborhood only lost power for 12 hours. It has not rained or flooded anywhere near here for 8 days now, the store is still not open, and forced 100's of people to seek medicine at an alternate facility. Completely unnecessary, completely unprofessional, and the worst example of customer service I have ever encountered in my 51 years of life.

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10:43 am EDT

Walgreens availability of personal products

Walgreen's was (I believed) my only source for "Always Discreet" pads. The Quincy MA store was convenient, and I bought pens, cards, grocery supplies and Instaflex etc. etc. also, when I was there. Just thought it fair to let the company know that since they suddenly discontinued THE BEST SANITARY PRODUCT IN OVER 60 YEARS, I found it at Rite Aide. Being somewhat disabled, I am unlikely to make a second trip to Walgreen's when I can find what I need at the other store. It is baffling to me that they discontinued such a well made product. It is so far superior to all those that are too long, too big, too thick, and have those absolutely useless and misplaced "wings!" Best wishes for making wiser decisions in the future. I'll be back when that excellent product is again on your shelf! Sincerely, K.M.C. [protected]@icloud.com

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9:49 am EDT

Walgreens never and the business telephone

If you call community Walgreens on Stanford Street Boston Massachusetts you request to speak with the Pharmacy staff and your alway promted to voice recording which all Pharmacy staff is busy please hold. Then you on hold for 20 min or longer and no never come to you call. This is most disgusting display of healthcare. This has been going on for a couple month. My next complaint would will be to the state.

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3:21 am EDT

Walgreens pharmacy

-Pharmacist Changed Prescription Quanity
-Pharmacist gave me false, misleading, unlawful information
-Walgreens shift manager explains she has recently just transfered to that store and knows this pharmacist has customer service problems. She explains that she actually herself had recently had problems with him.
-Pharmacist broke HEPAA Law. He maliciously stated personal health informaiton relating to my illiness and the medication im taking, while I was on my bluetooth speaker in the car with my children.
-Walgreen's Personnel in the Pharmacy Department have Retalitated because I filed a complaint against the Pharmacist.
-The Pharmacy Department witheald my medication from my from 8/15/2017 until they gave it to me finally on 8/24/2017. Pharmicist writes strange note on the Personal Prescription Information page that they staple on the bag they give you. The Pharmacy department states they do not keep this information.
-Pharmacy Tech extremely rude, gives me false information, makes 0% eye contact.
-Pharmacy "Loses" my prescription from the ER Department. Manager claims surveillance shows me handing the prescription to him, which he hands it to his pharmacy tech, then apparently hands it back to me (Why would the pharmacy give me my prescription back?). I get text messages showing the prescription is delayed, I have pictures from the walgreens app that shows the delayed prescription, when I go to get it on 8/24/2017, which the text message said it was ready, they cant find the prescription in the file. They call the manager, which he recalls me giving them the prescription, but they cant find it anywhere. The Pharmacy tech claims she did see a duplicate prescription in their system, but she deleted it. Tech tells me their is no way for them to pull up deleted prescriptions. The manager is standing their the whole time not understanding what happened.
-Pharmacist that I filed complaint on, came up behind me and laughed.
-I have already filed 2 complaints with Walgreens Corporate office since 8/15/2017 and I have not got any Corporate response.
Store manager agrees that this matter has been handled very poorly. Store manager can vouche for all events.

Is this for real right now!?

It all leads down to a Pharmacist that changed a prescription that caused a ripple effect. He broke a Law by disclosing my Medical Condition over the phone Maliciously just because I was asking him insurance questions (Because I needed my medication). After I reported him, he Retailiated against me along with other employees in the Pharmacy Department which he oversees as the Pharmacy Manager. The Pharmacy department is now making me suffer, as they play with my medications. This is Wrong! Its just scary that this department handles my medication, defiantly switching pharmacys soon!
#WalgreensVsHEPAA
#PHARMACYNIGHTMARE

DONT USE THIS PHARMACY!

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4:11 pm EDT

Walgreens racial profiling at walgreen's

(I apologize for making a complaint so late, but it is a very important complaint and the Walgreen's website wasn't easy to navigate for making complaints against staff members and employees.)

[protected]

7510 N Western Ave

Chicago, IL, 60645

July 11th, 9 p. m.

About 2 months ago I and my daughter came into this particular Walgreen's one evening to buy a few things for the house, one of these things among the merchandise was 1 1.00 (or about that amount) red nail polish that the kind, young lady in the beauty department helped me to find. I don't remember the young woman's name, but I do remember the Indian man who watched myself and my daughter walk into the Walgreen's (Raza) and didn't speak or didn't acknowledge us walking into the store (Raza was a manager at the time and when I recently came back I found out that he doesn't work there anymore.) My daughter and I had actually forgotten to get some orange juice and soda in the back of the store while the young lady was getting ready to check us out, so I told her that I and my daughter would be right back and wouldn't take too long in getting the orange juice and soda from the freezer section. It was at this moment when July (who still works there) walked up and glared at us both (my daughter and I) suspiciously as we walked to the back with our merchandise to get what we needed in order to come back and get our things checked out.
As soon as we started walking towards the back, all of a sudden we hear the intercom blasting, "Security on the floor!" A few seconds later, as my daughter and I were closing the freezer in order to get back to the beauty department, Raza ran and almost toppled over onto the floor, obviously trying to spy on us and see what my daughter and I were doing. When he saw that I looked at him, he promptly collected himself, turned around and started to "re-arrange" the popcorn or chips. I, being a 30 year old woman of African descent, know the feeling of being racially profiled and being unfairly judged as being a thief simply based on the color of my skin and the uneducated and disgusting prejudice and opinions catapulted by the media and into the minds of (in this particular instance) these two Indian-American man and woman, employees of Walgreen's.
I, with my daughter next to me, marched right up to the front and asked July was there a problem. July looked me straight in my face and stared, not saying anything. The young lady, at the beauty department, shook her head and asked July if she should ring me up. July said nothing, walked away, and then Raza came a few minutes later, watching my daughter and myself at a distance, silently.
After the young lady was finished ringing us up and I had our bags in our hands, after paying for the items, July was standing by the door, obviously waiting for the buzzer to go off as we walked through it. She was standing not far from Raza, so I got both of their names and promised her that I'd be contacting Walgreen's to make sure that these idiots who work at this particular location don't racially profile or hire prejudiced people anymore and get the training that they desperately need.
I need something to desperately happen with this situation, because this was a very unpleasant experience! This was completely unfair and wrong. This is my preferred Walgreen's location, only because this is closest to my home, and I shouldn't, nor my daughter before anything, be made to feel like we're more susceptible to being criminals because of the color of our skin.
This is not a situation where anything is being alluded to, this is a situation that happens all to often in our society, at this Walgreen's in particular, and some type of training or something needs to happen as well as a conversation needs to be had with both July and Raza. The facts are the fact.
This situation is racial profiling done on Walgreen's property by Walgreen's employees.
I need someone to contact me asap - [protected]@gmail.com.
Or is Twitter better

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5:33 pm EDT
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Walgreens walgreens drug

Service and rude clerk behavior. Went in to walgreens and asked for 2 prescriptions to be refilled. Pharmacist said come back in an hour. 2 hours later we went back and a male clerk said it isn't ready. We mentioned that we had been told it would only be an hour. He was very curt with us and said we have lots of people to wait on. We took our business to walgreens in clarkston where they filled them quickly and we're very accommodating. Won't do business with the one in lewiston, ID again.

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8:28 am EDT
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Walgreens pharmacy

I am in the middle of storm Harvey and had to be rescued! I called Walgreens to see if I can refill my 8years old who has chronic sent ME prescription filled and the lady answered and ask me for my info, and I gave it to her and she never came back and I was on hold for 3 hours! She never after the initial answer came back 2 check or ask me anything! I keep calling from different phones and they still did not try to assist or explain anything about what's going on! It's very unprofessional and I have been using Walgreens for ova 2 years! This specific Walgreens is really not my choice because of problems in the past! My son is 1 breath away from a ashtma attack now and I'm still holding and not being answered, I called 1st thing at 8! I am.very very unsatisfied

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9:20 pm EDT

Walgreens pharmacist

This is the Walgreens on Sibley and Torrence in Chicago Illinois. I need to speak to someone about how unfairly I was treated today by a man named Carl. He made me wait two hours with my 6 month old granddaughter he made me call the Dr and still refused to fill my prescription and he went back over 7 year's in my chart to justify why he wouldn't fill it. Very racist

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3:07 pm EDT
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Walgreens pharmacy policy

August 26th, 2017 12:05 a.m.

I am a disabled patient who recently switched insurance providers which my pharmacy CVS of over 20yrs recently stopped accepting, I am already not a happy consumer that has to now utilize Walgreens.   I went into Walgreens pharmacy around 12:05 a.m. to fill my prescription of a controlled substance and was told by the pharmacist that he would not be able to fill it until 7 a.m. which confused me due to the fact I've never experienced this from CVS,  because as of 12 a.m. of the 26th of August my prescription was due to be filled.  Do Walgreens feel someone who receives a controlled substance prescription is an addict or something to that effect because my pain does not stop between the hours of 12-7 a.m.  This predicament strongly have me considering changing to another insurance provider and/or definitely communicating with CVS corp. to express my displeasure with Walgreens policies and the fact that CVS no longer accepts my provider which I only changed because my physician wants to perform injections and my past provider kept denying the claims.  I am displeased with your policy.   I feel your company somehow singles out consumers that receive a prescription of a controlled substance as an abuser when obviously CVS that happens to be your competitor does not have such a policy.

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11:52 pm EDT

Walgreens pharmacist

Had scripts from Tucson Pain Institute for Nucynta ER and Immediate Release pain meds, older woman pharmacist was very kind and helpful and I was told the meds would be there for me each month. It was at first, then the day came a few months later that I had those to fill but it hadn't been ordered. I was upset! I wasn't out but I was told it'd be there but wasn't. I was angry and let male pharmacist know it. When picking up meds I apologized to him. He said for me to call 3days b4 meds due for filling to be sure it was in. Well I forgot and went for refill and it wasn't there. I was upset and he came front, I asked him, AGAIN?! He snatched it from female techs hand to hand back to me. I took it and left and will NEVER go back again! It's hard enough to get pain management meds without having to do pharmacists job. I was told Pain med's would be there each month and then to expect me to call each month to make sure it's ordered or there is ridiculous! Never been treated so badly at a pharmacy! I believe it's pretty crappy that he makes me be responsible for making sure my meds are there each month. Nucynta is not an opioid in high demand so no shortage of it. I went to Walmart who had it in stock and told pharmacist what had happened at Walgreens and she assured me that it will be there each month and all I need do is bring in scripts each month. As it should be. You can see that I've been with Walgreens many, many years. Sure there's been bumps along the way, been on Pain mngmt since 07, and some were high demand opioids, so not each month was easy. But no one has ever tried to make it my responsibility! I suppose the loss of my business is no big deal in the scheme of things, but it should be.

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christopher mack
, US
Nov 06, 2020 10:17 am EST

walgreen i Lafayette, CA, on Mt Diablo is giving me trouble filling my meds, mainly because i am a afro american male, with a white mate.

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christopher mack
, US
Nov 06, 2020 10:14 am EST

There is a pharmacist in Lafaytte, ca that doesn't want to fill my meds and gives me trouble about it, mainly i believe i am afro american, black male. He is Asian male.

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6:14 pm EDT
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Walgreens filling prescriptions and customer service not knowing what's going on with orders

Our blue cross blue shield of IL just changed from prime mail to Walgreens mail. I have never been satisfied with the local Walgreens pharmacy and I now see that the Walgreens mail order is just as bad. I called on a Friday to check on 3 prescriptions my doctor had sent to Walgreens mail. The customer service guy informs me that all 3 prescriptions are being sent out (so I gave him my credit card # to pay for them). On Monday I go online to check order status and it says one prescription needs more info so the other two are now waiting to ship. I call and try to get the two that are ready shipped without the 3rd prescription. The nice lady on the phone said one of the 3 could ship but the 2nd one they thought was ready to ship is currently on BACK ORDER! They have no clue when the back ordered pills will be in. WHAT? REALLY! I ask them to call it in to my local Walgreens and they say it might not be a 90 day supply and it will not be at the same price as the mail order cost. That makes me mad because I think they should honor that cost at any Walgreens since the mail order cannot provide them. The customer service gives me a prescription number to use and I go to my local Walgreens. They say they have plenty of the medication I am looking for but when they try to bring it up to see how much more I will have to pay for it they cannot process it because Walgreens mail has billed me for it! So they billed me for a prescription that they have on back order and have no idea when they will get more! The pharmacist at Walgreens tells me to call the mail order and have them back out the charges... what the heck, why should I have to spend another 30 minutes on the phone with them trying to figure it out, I would rather spend the time looking up how I can write a review about Walgreens and the lack of ability they have to be the only pharmacy that we are stuck with. I really want to contact someone from Walgreens that cares!

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8:35 pm EDT

Walgreens walgreen's port allen, la jason

Ive been trying to get a prescription "refilled" for a month. I have been getting this same medicine filled for years. They said my insurance wouldn't cover is because they needed prior authorization from my doctor. My doctor wrote the script. They then said it wasn't their fault but they could submit the form for my doctor to fill out.

I contacted my doctor and they said they filled it out and sent it back in.

I called the pharmacy and spoke with Jason. He said he needed me to bring my insurance card to the pharmacy for them to verify. I said I could do that but I could give him the info over the phone and they should have it on file. He told me "I am very busy with people in the drive thru and waiting here in line in the store" I said I have been waiting for a month can I just get you to verify the insurance in the computer and make sure it's covered he said "I'm just too busy you need to come up here" I said do you understand what you are telling me I've been waiting a month now have those customers been waiting a month, he said probably so and hung up. Scary to think this is who I have been trusting getting my medicine from.

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2:06 pm EDT

Walgreens pharmacy on 46th and hiawatha minneapolis

I tried to call the pharmacist to check to see if the insurance company got back to them about a prescription. I waited on hold for over a hour and a half for only having two callers ahead of me when I started the call. So while I was waiting on hold I decided to drive up there because it's already been over a hour on hold and I was still behind one caller. When I got to the pharmacy there was no line of people and four people on staff visiting and talking behind the counter. When I showed them my phone and ask why I'm still on hold with it not being busy here. The pharmacist would address my concerns only kept asking what he can help me with. WTH first do you job and answer your phone and not be visiting behind a counter. I find out that my insurance approved it the day before and then I had to wait for them to fill it. Wow they need new employees bad..

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9:58 am EDT
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Walgreens corporate customer service

Recently, I shopped at my local Walgreen's and was shocked at the price gouging. I wrote to head of Customer Experience and heard nothing back, so I addressed my concerns to the President and CEO of Walgreen's and heard nothing back. This just proves that Walgreen's is NOT concerned with customer service or what customers think if the President and CEO does not respond to customer complaints than why should the stores or anyone else care.

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4:07 pm EDT
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Walgreens pharmacist

I waited in line more than 30 minutes, the pharmacist is EXTREMELY rude she to the point even though there was no one in the store said she won't refill my prescription if I waited, minimum of an hour instead. I work nights and was nicely trying to see why when there was nobody inside she could not do the 15 like every other person at Walgreens and other Walgreens do. She gave me an attitude and said your welcome and did absolutely nothing.

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6:19 am EDT
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Walgreens pharmacy

Dropped my prescription off a day before it needed to be refilled. So it could of been filled first thing in the morning. I tried to pick it up on my way to work and the pharmacist told me that they will not fill it until 8:30a.m. Now I'm out of my prescription and need to perform my job with two bulged discs and a hemerage. This academic is one thing but for the people that truly use and obey their prescriptions as read are having to suffer because of others ingnorances. Also now I'm going to be in servere pain and possible withdraw.

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7:20 pm EDT

Walgreens pharmacy

My very first time in a Walgreens:

I had a prescription transferred to a Walgreen's in Morgantown, WV. I was traveling back to Wheeling WV from New York and New Jersey. I was not allowed to refill my Rx before I left and I ran out on my last day up north. Also, my insurance doesn't cover out of state prescriptions. I transferred it to Walgreens from a CVS closeby that closed at 9pm. Walgreens was the first I found open until midnight so I called them to have it transferred. I arrived a little after 10pm and they were closed. I panicked because if I miss a dose of this medication I am at risk for kidney failure and perhaps death. I spoke to the manager and told him this. He was unable to unlock the pharmacy to either get my Rx or have it transferred somewhere else since the pharmacist left early (one employee said she felt like leaving early, the manager said she went into labor. I don't know which is true) looked him in the eye and asked him if he thought Walgreens would be ok with letting my kidneys fail. He left to call someone (I assume a pharmacist) and said try next door, they are open until midnight. I told him that my script is locked in your pharmacy. I can't transfer it. He then said go to an ER or call your doctors office. There's nothing he can do. I left but I couldn't go to an ER since my insurance doesn't cover an ER visit unless it is life threatening, which I wasn't sure if this would be considered life threatening or not. Also, my doctors office was closed. Luckily, I was able to figure another way and get one dose somewhere else for my nightly dose.

A: Someone should have been aware of the dangers of missing doses of this medication and call me if the pharmacist is closing early so I have the chance to transfer it elsewhere.

B: There should have been a pharmacist to replace the one that had to leave.

C: If the pharmacist must leave and can't get a replacement then the person whom the manager called should have come down with a key to get my Rx since it was life threatening if I don't get it.

I know C would be very inconvenient and I would have felt terrible if someone did come down, but not so bad as to risk my life. I think most people would get out of bed and drive their daily commute to avoid risking someone's life. I would.

This negligence was a huge liability for the company. If I had missed my dose and died, what would have happened to this company?

I will never, ever use Walgreens again. Your company could have killed me and it was easy enough to avoid the situation.

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10:54 am EDT

Walgreens pharmacy

Walgreens Pharmacy looses my prescriptions on a monthly basis. Every month, I TRY to refill my prescriptions, but every month there is a glitch... they either loose my prescriptions, blame the delay on my doctor's office, or suddenly declare that there are no refills available. After years of this neglect, I am finally driven away from what was once a fine company.

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7:25 pm EDT

Walgreens pharmacy

Senatobia pharmacy is not only the slowest care providers, they have also become the rudest. Talk about poor customer service! Genuinely have no care for customers time or needs. Unfriendly answering any questions or capable of giving quality assistance. Whoever is in charge around there needs to step it up or move along!

Personally have spent hours in line. Hours out of line. Days waiting on scripts to be filled or requested call or text notifications when medications were prepared.

Beyond the terrible wait is the lack of curtesy. In a service where your position IS to work customer service you should exceed being polite and kind to all consumers.

Disappointed is an understatement.

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Walgreens Customer Reviews Overview

Walgreens is a prominent pharmacy chain in the United States, offering a wide range of health and wellness products, including prescription medications, over-the-counter drugs, and personal care items. Customers can also access services such as photo printing and health clinics at select locations. The company provides flu shots, immunizations, and pharmaceutical advice. With an online platform, Walgreens.com, customers can manage prescriptions, shop for products, and utilize convenient delivery or in-store pickup options.

Walgreens In-depth Review

Website Design and User Experience: The website design of Walgreens.com is clean and user-friendly, making it easy to navigate and find what you need. The layout is intuitive, with clear categories and search functionality that allows for quick and efficient browsing. The overall user experience is smooth and seamless, ensuring a hassle-free shopping experience.

Product Range and Availability: Walgreens offers a wide range of products, from health and wellness items to beauty and personal care products. The website provides a comprehensive selection, ensuring that customers can find everything they need in one place. Additionally, the availability of products is consistently high, with most items in stock and ready to be shipped.

Pricing and Discounts: Walgreens.com offers competitive pricing on their products, with regular discounts and promotions available. The website prominently displays current deals and offers, allowing customers to save money on their purchases. The pricing is transparent, and customers can easily compare prices to ensure they are getting the best value for their money.

Customer Service and Support: Walgreens provides excellent customer service and support. Their customer service team is knowledgeable and responsive, addressing any queries or concerns promptly. The website also offers a comprehensive FAQ section and live chat support, ensuring that customers can easily find answers to their questions and receive assistance when needed.

Shipping and Delivery: Walgreens.com offers reliable shipping and delivery services. They provide various shipping options, including standard and expedited shipping, to accommodate different customer needs. The website provides estimated delivery times and tracking information, allowing customers to track their orders and stay informed throughout the shipping process.

Return and Refund Policy: Walgreens has a fair and straightforward return and refund policy. Customers can return most items within 30 days of purchase for a full refund or exchange. The website provides clear instructions on how to initiate a return and offers a hassle-free process. Additionally, Walgreens offers a satisfaction guarantee, ensuring that customers are satisfied with their purchases.

Online Prescription Services: Walgreens.com offers convenient online prescription services. Customers can easily refill their prescriptions online and have them delivered to their doorstep. The website provides a user-friendly interface for managing prescriptions, allowing customers to view their prescription history and set up automatic refills for added convenience.

Loyalty Program and Rewards: Walgreens has a comprehensive loyalty program and rewards system. Customers can sign up for the Walgreens Balance Rewards program, which allows them to earn points on their purchases and redeem them for discounts and rewards. The website provides easy access to the loyalty program, allowing customers to track their points and take advantage of exclusive offers.

Mobile App Functionality: The Walgreens mobile app offers excellent functionality and convenience. It allows customers to easily browse and purchase products, refill prescriptions, and access their loyalty program on the go. The app is user-friendly and well-designed, providing a seamless mobile shopping experience.

Overall Customer Satisfaction: Overall, Walgreens.com provides a highly satisfactory shopping experience. The website design and user experience are top-notch, making it easy to find and purchase products. The wide range of products and availability ensure that customers can find what they need. Competitive pricing, excellent customer service, and convenient services such as online prescription refills and a loyalty program further enhance the overall customer satisfaction. Whether shopping online or through the mobile app, Walgreens delivers a seamless and enjoyable experience.

How to file a complaint about Walgreens?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Walgreens. Make it specific and clear, such as "Incorrect Prescription Filled at Walgreens" or "Poor Customer Service at Walgreens Store #123".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:

  • The specific Walgreens location or service you are complaining about.
  • The date and time of the incident or issue.
  • A clear description of what happened, focusing on the nature of the issue.
  • Any interactions you had with Walgreens employees, including names or descriptions if possible.
  • Steps you have taken to resolve the issue, including any communication with Walgreens customer service.
  • The company's response or lack thereof.
  • The personal impact the issue has had on you, such as inconvenience, financial loss, or health concerns.

Remember to be factual and include any relevant information about transactions or interactions you had with the company.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint. This could include receipts, emails, photos, or other evidence. Do not include sensitive personal information such as your social security number or credit card details.

6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred as a result of the issue with Walgreens. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, an apology, or another form of redress.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is coherent and that all the supporting documents are correctly attached.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.

9. Post-Submission Actions: After submitting your complaint, make sure to monitor your ComplaintsBoard.com account for any responses or updates. You may receive feedback from other users or even from Walgreens representatives addressing your concerns.

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ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Walgreens?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Walgreens Customer Service. Initial Walgreens complaints should be directed to their team directly. You can find contact details for Walgreens above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Walgreens. Discuss the issues you have had with Walgreens and work with their customer service team to find a resolution.