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Walden University

Walden University review: Cost, lack of response, grievance filed without so much as an acknowledgment... The list goes on! 106

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9:24 am EST
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Walden is a money trap! They do not reply to concerns let alone ADDRESS them! They can't retain quality faculty at this point and it is beginning to be quite evident! I began my Dissertation to have my Chair leave the University. Ok, new Chair. She took three months to reply to anything I submitted! New Chair and frustrations sent to "advising". Still working on the dissertation and the University fails to acknowledge that there was any wrongdoing on their part...it's "my problem" and I'm certainly paying for it!

Oct 10, 2014 9:31 am EDT
Walden University customer support contacts
Address

100 Washington Ave. South, Suite 900, Minneapolis, MN, 55401, US

Website
File a complaint Write a review
At Walden University, we take the concerns and experiences of our students very seriously, and we regret that your experience did not meet your expectations. We are committed to working with our students to address any issues or concerns they may have. If you would like to discuss your specific situation, we are here to help you. Please contact us at comments@waldenu.edu and provide us with your name, student ID, program of study, location, and specific details of your situation, and one of our school managers will contact you. Thank you, Walden University.
Sep 06, 2016 1:31 pm EDT
Walden University customer support contacts
Address

100 Washington Ave. South, Suite 900, Minneapolis, MN, 55401, US

Website
File a complaint Write a review
At Walden University, we take the concerns and experiences of our students very seriously, and wish to hear from you if your experience did not meet your expectations, so that we can work with you to try to resolve your concerns. If you would like to discuss your specific situation, we are here to help you. If you are a current student, or attended Walden within the past year, please contact studentaffairs@waldenu.edu and provide us with your name, student ID, program of study, location, and specific details of your situation, and one of our school managers will contact you.

If you are a former Walden University student who last attended Walden more than one year ago, please contact formerWUstudent@waldenu.edu and provide us with your name, student ID, program of study, dates of enrollment, location, and specific details of your situation, and a Walden representative will contact you.

Thank you.
Apr 01, 2019 2:30 pm EDT
Walden University customer support contacts
Address

100 Washington Ave. South, Suite 900, Minneapolis, MN, 55401, US

Website
File a complaint Write a review
At Walden University, we take the concerns and experiences of our students very seriously, and wish to hear from you if your experience did not meet your expectations, so that we can work with you to try to resolve your concerns. If you would like to discuss your specific situation, we are here to help you.

If you are a current student, or attended Walden within the past year, please contact us by clicking on this link to complete this form https://www.emailmeform.com/builder/form/a01on77Qb5e5z1I and provide us with specific details of your situation, and one of our school managers will contact you.

If you are a former Walden University student who last attended Walden more than one year ago, please contact formerWUstudent@mail.waldenu.edu and provide us with your name, student ID, program of study, dates of enrollment, location, and specific details of your situation, and a Walden representative will contact you.
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106 comments
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Mewnak
Canton, US
Jul 19, 2014 5:25 pm EDT

I have just created a facebook page called Ruined Bywalden.https://www.facebook.com/profile.php?id=100006116177033Would you be willing to create a twitter account and tweet a few times per week things like

Has your life been ruined by Walden U?Do you have more than $200, 00 in debt?include some links about student debt and Laureate Education...( I owe $275, 000 and no PhD).
If we push every where maybe we can get enough people to form a group action.I am working on gathering folks together. If you friend the FB page it will make it easier to keep track of everyone.
Thank you, Edie Roth360 594 2953

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Mewnak
Canton, US
Jul 19, 2014 5:10 pm EDT

I am trying to get people who are interested in a group action against Walden U together so we can approach attorneys. We need a homogenous group of people who have past academic success, did everything that was asked of them but were delayed by the URR after committee approval and delayed by committee members. We must contact staff members who admit to being told by Walden to delay the progress of students and ask them if they will testify. I have a facebook page called Ruined Bywalden https://www.facebook.com/profile.php?id=100006116177033.

my email address is mewnakpublic@gmail.com

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Frustrated2014
, US
Jul 18, 2014 8:52 pm EDT

I have been working on my PhD in Heath Psychology for 3 years and working on dissertation for last 2 years with no progress. I had 1 Chair who left and I found another and guess what he suddenly didn't like my dissertation focus? I had to start writing chapter again and he suddenly left as well! My committee member left too! Has been a complete nightmare. They want me to register with no Chair and no committee member. Exactly who will be overseeing my dissertation? I am frustrated and have enormous amount of debt. Walden does not care about the student only making money. Please include me in the class action suit! Email- lauralane804@yahoo.com

Thanks.

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rt123
Ashford, US
Jul 16, 2014 10:46 pm EDT

I am having a time with Walden, I completed all core courses, internship, practicum, and chapters 1-3
Now they want me to add 7 more courses, it is like a nightmare and I have written the school with no or poor response. I would love to be part of the suit. It's been pure hell.

Please write me.
rubyturner549@gmail.com

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pnpelock
, US
Jul 08, 2014 2:23 pm EDT

I have experienced the same disservice by Walden University. I
have completed all of my coursework for an Ed. D. I started my dissertation work for several semesters without support of the Faculty. There are now telling me I would have to start all over to obtain my degree. As an educator in this great nation, this is absolutely unfair and unjust for all students attempting to gain more knowledge to support our nation's economy.

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S_Mack
, US
Jun 19, 2014 12:35 pm EDT

There is a class action in progress and it has over 30 students. Contact

yolandacollege@msn.com

This story is as repetitive as sentences on the forum page. Doctoral "candidates" are left in debt, with no degree, and with a "gotcha" sticker to their efforts. Multiple chairs, no responses, no acknowledgements, no feedback, no learning. Write the individual above as the "case" is growing quickly. I will copy this person in on the link so they can use it. Good luck everyone !

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nodegree
Sedley, US
May 12, 2014 8:22 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Wow. These complaints sound very similar. I feel as though I am in the twilight zone. Has anyone sued and won for what apparently at deceptive practices at Walden University aimed at draining financial aid and leaving students in debt with no degree? Would a report to the HLC help to address our concerns. Fighting back is a must. Everyone cannot be telling a bunch of lies. These comments seem all too familiar.

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ivysherell
, JP
Apr 19, 2014 12:38 am EDT

Wow...I have read all the comments, and I must admit, I was waiting on one of the comments to be positive. Why? Because I am sitting on my bed, in Japan, working on my proposal, which has been approved by my committee chair, but has been declined by the URR review person, who, by the way, didn't respond to my proposal for 3 months. If there really is a class action lawsuit against Walden, please add me as another dissatisfied, cheated, frustrated, tired, hardworking students of Walden University. Oh yeah, and I could not find a Facebook page for Students-vs-Walden. My email address is: ivy.thompkins@gmail.com

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Charice
Baltimore, US
Apr 15, 2014 9:17 pm EDT

Please include me in the lawsuit. My story is similar to everyone else's. I'm currently in the DBA and it has been not good at all. I've wasted three 9000 sections. cwoff@msn.com

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TJaneS
Old Bridge, US
Apr 13, 2014 11:12 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I just found this site. I have been attending Walden since 2009 and was assured at that point that I would graduate by [protected] depending upon the Capstone project I planned. Well here I am in 2014 with a chairperson that fully supports my project and my graduation yet I am being blocked by the Walden URR who is essentially asking me to rewrite my entire section 2 (methodology). I have dropped nearly $100, 000 dollars and I still have no end in site. I have filed three petitions and appeals and am now writing a letter to the accrediting agency. i am an educator in higher education myself and I would never treat students this way. If a class action suit is in progress I would happily jump in.

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Lea W
gresham, US
Feb 12, 2014 6:28 pm EST

please contact me lea_31@live.com i want to join the suit and if this is still going on?

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Walden Complaint
Atlanta, US
Jan 31, 2014 2:38 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I want to join the class action lawsuit as well. I have been in this EDD program fro 5 1/2 years and there is no end in sight. My second chair quit and my first chair resigned because I complained about her reviews. The program directors was demoted and the program has changed so many times, it's mind boggling. I have spent so much money in this trashy school and wasted my time. I want my money and be granted my degree. I have earned it.

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Walden PhD Student
Lincolndale, US
Jan 13, 2014 11:19 am EST

Please see the following report by Senator Tom Harkin of Iowa. http://www.help.senate.gov/imo/media/for_profit_report/PartII/Walden.pdf
Walden has been abusing their federal financial aid monies.
Corruption is rampant.
Spending more federal dollars on marketing and profit than their students.
Class action lawsuit to get all of our tuition refunded, would be a blessing.

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gl24
, US
Nov 25, 2013 9:24 pm EST
Verified customer This comment was posted by a verified customer. Learn more

My name is Gerald Lavarias. I am interested. Please email me here lavarias24@yahoo.com.. I'd like know what needs to be done.

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GoodbyeWalden
Seattle, US
Nov 15, 2013 7:02 pm EST

Fortunately for me I spent less than half a quarter in the Walden PhD program and transferred to a not-for-profit graduate school with both an online program and a brick and mortar facility. I had a nightmare with the "advisors" and I simply could not see paying major money for a Walden degree that I would not even want to display. Walden has some pluses (online library is great) but I would have to advise anyone to stay away (unless you like dealing with institutions you owe money to and treat you like a major bank would).

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mrmblake
beckley, US
Oct 30, 2013 7:25 pm EDT

Please include me in the lawsuit. I knew from the beginning that my experiences with Walden would be life changing. I never imagined how negative those changes would be. melissarmblake@hotmail.com

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Mewnak
Canton, US
Oct 26, 2013 4:33 pm EDT

I would also like to be added to any lawsuit. Walden has held me at the proposal point in my PhD for three years. Two committees have failed to adequately prepare me for the URR. I am 250, 000 in debt and stopping because it is way past diminishing returns. I have all my emails from both committees and all paper drafts. Last year when the URR shot down m proposal after working on it with my committee got 1.5 years I told my chair that I only have the energy to do this on more time and we have to get it right. They sent me down the garden path again. I have not gotten value from my purchase and want a refund. I had a 4.0 in my masters program and am a strong academic writer. There is no reason why I could not complete one last little paper.

My email is mewnakpublic@gmail.com

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Walden Student
Beverly Hills, US
Oct 17, 2013 10:13 pm EDT

Please include me in the class action.
I am also looking at filing an independent lawsuit.

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LKabongo
Arli, US
Oct 17, 2013 9:55 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I’m so sorry to hear about your sister-in-law’s situation, but try to support her during this time. I understand exactly what she’s going through, because I’ve being trying to rectify a situation, where the school placed a whole on my transcripts. Walden charged me for a term, which I didn’t receive any faculty support. I completed 98 PhD. credits, only to be told that I couldn’t receive a copy of my transcript until I paid $4, 300.00.
I refuse to pay for a term, which I didn’t receive any academic guidance for my KAM. When I submitted my written work to my Faculty Mentor, it took about six weeks before I received any type of feedback, only to be informed by my Faculty Mentor that I need to rewrite my work. By the time I finally received her feedback, the term was almost over. This occurred in 2007, and to this day, I cannot get any positive resolution from Walden. I’ve sent out several e-mails to the school, but all of the responses are, “there’s nothing that can be done.” I refuse to accept these answers, and it’s time to come together, and take a stand for what’s right.
It’s good to know that you care about your sister-in-law, and I hope that she stays strong during this trying time.
If you would like to contact me, this is my email address, malynda4child@yahoo.com

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crslow
port huron, US
Oct 16, 2013 9:07 pm EDT

I must tell you all a terrible and true life story that is continuing as of this minute. What started as my sister in law's dream and life long goal, has turned into a nightmare of frustrations and atrocities. My sister in law, is at this time, home sobbing due to her instructor telling her that during her practicum, which is a practice internship which prepares an individual for the rigors of a six hundred hour internship, that she has until this Tuesday, October 22nd, to withdraw. Wednesday, October 23rd, will give her an incomplete. She has tried to no avail to reason with the instructor, whom up until now has given no indicators for six weeks that anything was amiss. Now in week seven and for the last two days, Walden University now has many problems with her practicum and they university is treating this as if it is my sister in laws fault. The university is ruthless and unmerciful in their quest to fail my sister in law. They have, over and over again set her up to fail and at this point I am beside myself and I feel so very helpless. I have spent many days on the road trying to help her obtain what should of been a rather simple 100 hour practicum. Walden University offered no support, only deadlines. Gave no help whatsoever in finding a suitable institution qualified to help her in her practicum and lastly their up to date list of several sites is 5 years old and absolutely outdated. When we finally landed a practicum, we were so relieved and elated. She was finally on the right track, until Walden decided to change the game plan. Like a small child that can't get their way when playing a game they changed the rules. Papers that were turned in by her site supervisor were inconsistent and unclear, as were hers. Her site supervisor has 22 years experience and has had many interns was told that he writes papers like a MSW instead of an LLC. He instructor decided on Monday to tell my sister in law that at this time her outlook in the class is not looking very good. My sister in law, was shocked and stated that she has 372 points out of 391 and her instructor told her that she may want to consider another practicum with another institution. This phone call occurred right after the instructor and the supervisor butted heads. The instructor then backed up and punted, sending a well thought out cover your rear end email, shifting blame and responsibility onto my sister in law. Then to make matters worse the first paragraph states that three Deans from the University and my sister will discuss her decision to withdraw and the support that she will readily receive from the University. She absolutely does not want to withdraw, but like she says they fail her and she must start all over again and that will be a $70, 000 dream gone! I sit her and cry, for I know how hard she has worked, all the time she has given up, all the events she has missed due to homework and papers having to be written and finally seeing that even though the end is in sight, she fears that they are setting her up to fail all together. I will continue to support and help her in anyway I can, but for now if you have any plans to further your education, absolutely do not look to Walden University. Did I mention that she has called the University for the last three years and never once talked to a counselor assigned to her. But today the instructor, whom has a doctorate, stated that in fact she has a counselor, but the counselor has no name as of yet. STAY TUNED for I will keep posting, so no other person becomes entangled in the web of deceit and deception that is Walden University.

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Joseph Haefner
Menomonie, US
Oct 12, 2013 3:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

OK. Who wants to take the lead to organize emails and communication? We should approach this as a team and lay out a strategy. We can determine law firm, organizing facts/experiences/emotional damage and such. We can also seek out other Walden students. When we get a good law firm, we can follow the lawyers lead. I am willing to kick in several hundred dollars a month for legal fees. I want all of the money that I invested in Walden back - pay off the student loans - and then I want damages for consuming 6 years of my life.

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jazzybuttons
Pittsburgh, US
Oct 11, 2013 5:44 pm EDT

I also want to join in on the class action lawsuit against Walden. My email address if vrobinson12@verizon.net

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Joseph Haefner
Menomonie, US
Sep 07, 2013 4:27 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have kept a record of all the ways that Walden delays student progress, emails and documents. I have also sent complaints to Senator Harkin's committee investigating for profit universities. The university has a very well established process for bleeding students of every conceivable penny by what I call "institutionalized delay". Now that I have removed my second committee, the university has manipulated the situation to try and keep me from completing my dissertation even though it is written. This is ironic inasmuch as I've published several articles and a book on the topic and am cited at international conferences. NOTE: I have identified two law firms that have successfully sued for profit universities. Those cases hinge on claims of career advancement or job placement. I have also discussed a legal action with a local attorney. That was one reason Walden has already refunded one quarter of tuition to me. Now that I have petitioned for refund of another quarter of tuition, the university has put me in a Catch 22 situation by the way they manipulate petition forms. I can be reached at haefnerjjh@aol.com. It is time to organize legal action.

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Fedup1968
Grand Bay, US
Jul 17, 2013 1:08 pm EDT

Please add me to the list for a class action lawsuit. i have spent over $50, 000 and 6 years to make no progress whatsoever on my dissertation. I get lots of excuses and slow responses and no worthwhile guidance to finish my degree. What a scam!

My email is:
bondora@comcast.net

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magidali
Philadelphia, US
Jun 06, 2013 11:31 am EDT

please add me to your complaint my email is abeer22275@hotmail.com

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CestMoi
Hercules, US
May 01, 2013 4:43 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I am filing a class action. If you are interested, send me an email.

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CestMoi
Hercules, US
May 01, 2013 4:42 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I am filing a class action. If you are interested, send me your email.

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Dr. Hazel
, US
Nov 11, 2018 2:00 pm EST
Replying to comment of CestMoi

dr.hazel@rocketmail.com

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mslater1979
Terre Haute, US
Mar 27, 2013 6:52 pm EDT

Let's have a class action lawsuit for money scam!
Please contact me
mslater7@yahoo.com

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jsingraham
, US
Feb 11, 2013 7:41 am EST

One more link for us to connect

https://www.facebook.com/pages/Students-Vs-Walden-University-Class-Action-Lawsuit/270226553106266

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jsingraham
, US
Feb 11, 2013 7:35 am EST

i All,
I to am a victim of the disaster known as Walden University!
Is anyone making any headway toward a class action lawsuit? Any help from any government entities?
My situation exactly matches several of the scenarios above. EDD Student for 7 years. Horrible advisors, teachers who never returned my emails, calls, or my submitted drafts.
Worst mistake of my life, now I will be paying $1000 a month for the next 10 years to repay my student loans.

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cyndir
Melbourne, US
Jan 29, 2013 11:44 pm EST

now i see why some of my coworkers "illegally" got there practicum approved. I wish I had not taken breaks and been able to fore go the Walden Legal department, who makes practicum experiences almost impossible to start not to mention complete. Class action lawsuits must happen now. I will totally sign up if not help to start . This is absolutely ridiculous and unbecoming of a CCNE accredited university!

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Walden scheme
Atlanta, US
Dec 31, 2012 10:52 am EST

Walden only cares about money. They keep dissertation students from progressing too fast so they can get more money out of them. Even when they have nothing wrong with their research, the professors make up some problem or say that walden puts out new requirements every week. How can anyone get to the end of the program if they always have to be making changes to their paper before they can get to the next stages of their research. They whole thing is a scam to get money. I will join a class action suit against walden. You can reach me at yellowsweetie@yahoo.com

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KalMax12
Tinley Park, US
Dec 20, 2012 7:40 pm EST

Walden University is the worse educational institution I have ever been involved in. I have been working on my dissertation process for five quarters. I have switched committee chairs and still no feedback, help, mentoring. NOTHING. Really! I am now out of a lot of money for no reason. I will be filing a law suit. They should be made to pay for holding up my life.

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Yolanda Rene Travis
Stockton, US
Oct 29, 2012 6:23 am EDT

Please tell me that a lawsuit is in the works. If so, please include me to the list. I have had it with Walden. It appears that my situation is not that different from most of the postings. I'm too far in it to get out less I lose all the money invested and start over at another university. I can't afford that so I press on...mentally exhausted and physically frustrated and angry throughout the program. The AYR was an unbelievable experience and a total joke, a true waste of money and time. I learned nothing helpful for a psychologist until the last residency where new information was given that I could use. Walden knows they are not acknowledged by APA but they do nothing to compensate their students for this by assisting them in finding practicum or internships programs, or set up a network of companies through their professors that would support their students. They say they are about social change but they don’t apply this in a way that helps their students. I cried so much that my employer found a group of professionals to create a practicum and internship for me. Now that I am working on my dissertation, my chair resigns from the university, disgruntle over the way Walden works and their lack of educational standards, and the second chair I find they rejected. I wrote letters to the dean, research department, the program directors... I got the run around. Only when I threaten to go to the media and the national accreditation programs did they agree to let the professor be my chair. I have had it with Walden. Walden has cost me a lot of emotional stress. I have been to hell and back with this university. I had to see a psychologist due to the depression. I have spent so much money, but like some of you, I am so far into the program that I can't back out and start over again. I have one year to go. I am the only person in my family to have an advanced degree. So many people are supporting me that I can't let them down by dropping out of Walden and starting over. I can't afford it. Please tell me things are moving forward with the lawsuit. I know I'm responding to a two year old idea. If you have any information about a lawsuit please let me know. yolandacollege@msn.com.

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gamelady
Rydal, US
Oct 08, 2012 2:09 am EDT
Verified customer This comment was posted by a verified customer. Learn more

File a petition against Walden and also with the HLC. It speaks volumes...and definitely mention your Dept. Head's name and cc it to him/her. Everything I do now I cc to everyone, including Walden's President and Dean. Voices carry and the Dept. Heads don't like their names getting mentioned...Believe me!

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bjh1077
Clearwater, US
Oct 03, 2012 10:24 pm EDT

I am in absoloute agreement! I am just finishing my MS in Mental Health Counseling and only have practicum/internship to go. This f'd up staff failed to communicate new policy to students and I have now had to drop my practicum and extend my graduation for 3 months. I looked into transferring credits and yea, no... so I'm screwed with 100k invested not going to give up. I do plan on filing a suit due to this issue that the school failed to act on. I quit my job to complete my practicum and they waited until end of week 4 (we all know we have 12 weeks so this is 1/4 way through) to tell me off site was a new policy and cannot occur... WHAT? I quit my job for this site! And NOW after being there 4 weeks you tell me no? GO F yourself Walden! I will graduate, but not without some sort of payoff. I got my bachelor's and didn't have any issues until this point. I hate this school is the biggest ripoff and ZERO ACCOUNTABILITY!

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gamelady
Rydal, US
Sep 08, 2012 9:01 pm EDT
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I contacted a lawyer, and he said that if we get enough people, we can file a lawsuit. Contact me if you are interested: trferguson22@yahoo.com. He also said to tell your congressman.

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gamelady
Rydal, US
Sep 08, 2012 8:46 pm EDT
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I spoke with an attorney from Minneapolis, and he said if we got enough people, we COULD file a class action lawsuit against Walden. He also said we need to contact our Congressmen to get on board. If you want to do this, contact me at trferguson22@yahoo.com. They've screwed me one too many semesters.

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Educator0408
Loganville, US
Jul 18, 2012 8:15 am EDT
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I agree with you all, I have been working on my doctoral program with Walden for 5 years and to no avail. I have student loans at a total of $68, 000 now. I would like to begin the proceedings on filing a class action suit. They have had several presidents to date, I have contacted two of them, but to no avail. Together we can have them answer for their clear unethical practices.

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Joe Discenza
Toms river, US
Jun 02, 2012 2:31 pm EDT
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Don't WASTE your $$$$$$$$$$$$$ EdD Program Walden Ed D program DON'T WASTE YOUR MONEY! I have been w/Walden in Ed.D program since 2006. I have been attempting to get the URR to approve my dissertation, which my chair and co chair OK'd. No Luck! It seems the URR has no clue about my topic and the achievement gap for Latino students. There has been NO MOVEMENT since the first week of October, when my chair submitted the dissertation.
Any one else have these issues. I will NEVER RECOMMED WALDEN TO ANYONE. I could have gone to Seton Hall, joined the fast track cohort and been done in 2 years for LESS $$ and not have to defend my doing an Ed.D online. What a mistake! I will never recommend Walden; in fact I will dissuade anyone from taking courses at Walden!
I am in process of having my attorney review my emails and other materials as I prep for a lawsuit