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VVM and Edgars / refund

1 Durban, South Africa
Contact information:
Phone: 0749193848

My Edgar's account had been handed over to a collections dept for payment I had received an sms from the collections dept if I pay my outstanding balance in full I will be rewarded a 30% discount however the bank had actually paid the account in full on my behalf settling the account for me and they paid the amount without the knowledge of the discount I have then been calling VVM and Edgar's regarding my refund which amounts to R2800 and to date have not yet been paid out except that I have had terrible pathetic rude service from agents, consultants who doesn't know anything about assisting clients I am perturbed at the service rendered by these companies when we pay our accounts late our name become blacklisted we have collections agents calling us but when we need our monies back we are unable to obtain our money.

May 28, 2015

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