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Please feel free to browse our reviews and complaints and share your own experience with VTR*friendfinder.com. Your feedback is an important part of our community and will help others make informed decisions.

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J
2:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

VTR*friendfinder.com My Debit card

i Just found out that everypayday they have been taking almost 50 euro each in my account unauthorised..

i have computed the total amount it's already 700.00 euro..

i have no deals or transactions in this VTR*friendfinder.com site..

how can i get back the money that was stolen from me?

i have all the transactions dates and amount..

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paddy0
, CH
Nov 19, 2012 1:24 pm EST

I found out that the following websites belong to VTR, so if you signed in on one of these, then the described matters occur and they charge you monthly, except you set the "auto renewing off", which is sometimes quite hard to find, as it's somewhere hidden on the account e.g.: under payments or membership or similar...

Here's the list, where you probably once signed in on one of these websites:

ALT.com, Bondage.com, Outpersonals.com, FriendFinder.com, MillionaireMate.com, Asia FriendFinder.com, Amigos.com, German FriendFinder.com, Korean FriendFinder.com, French FriendFinder.com, Filipino FriendFinder.com, Indian FriendFinder.com, Italian FriendFinder.com, BigChurch.com, Jewish FriendFinder.com, Senior FriendFinder.com, Gay FriendFinder.com .

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K
9:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

VTR*friendfinder.com Money is being taking of my credit card

I am a victim of fraud I know nothing of this website VTR*FRIENDFINDER.COM who have been takeing money out of mt visa account since october, 2011.
I am brazilian and I searched about this website to know who is stealing money from me but this service don`t even support my country.
I don`t know who do I have to contact.
I will cancel my credit card but I think they have to be punished about it, they are stealing money from people all over the world.

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ADELIN CREZ
, BE
May 21, 2012 10:18 pm EDT

J'ai constaté sur mon relevé de compte Visa un retrait non autorisé d'un montant de 41, 19euros en date du 10-04-2012 et de 41.51 euros le 10-05-2012

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W P Moreland
Belfast City, GB
Sep 06, 2011 10:10 pm EDT
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Two transactions were made on my Mastercard credit card without my permission. The first was for £57.10 on 25 July 2011 and the second for £12.55 on 8 Aug 2011

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paddy0
, CH
Nov 19, 2012 1:27 pm EST

I found out that the following websites belong to VTR, so if you signed in on one of these, then the described matters occur and they charge you monthly, except you set the "auto renewing off", which is sometimes quite hard to find, as it's somewhere hidden on the account.

Here's the list, where you probably once signed in on one of these websites:

ALT.com, Bondage.com, Outpersonals.com, FriendFinder.com, MillionaireMate.com, Asia FriendFinder.com, Amigos.com, German FriendFinder.com, Korean FriendFinder.com, French FriendFinder.com, Filipino FriendFinder.com, Indian FriendFinder.com, Italian FriendFinder.com, BigChurch.com, Jewish FriendFinder.com, Senior FriendFinder.com, Gay FriendFinder.com .

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Jamest0001
, GB
Oct 02, 2012 11:30 am EDT

It is adultfriendfinder.com

Your membership is set to auto renew. To stop auto renew:

Log in to adultfreindfinder
Go to "My stuff", then "my account", then "Billing History & Credit Card Info" and turn auto renew OFF.

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De Meyere Albert
, BE
Mar 06, 2012 9:09 am EST
Verified customer This comment was posted by a verified customer. Learn more

Money charged on credit card without my permission
on February 7 an amount of 92.65 euro, was charged from my credit card without my permission.
I would like to have my money back plse.

De Meyere Albert
Pittemstraat, 86
B.8760 Meulebeke
Belgium

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Asare Samuel Ntow
, IT
Feb 21, 2012 11:08 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Please i know nothing about this website but my visa card was being charged since 5/11/2011 to 3/2/2012 now i have no money on my card. Please do something about it for me, is not easy for me in life.Please send reply to ansco9@yahoo.com

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ehcxxx
, NO
Jan 20, 2012 10:01 am EST

visa is being charged without my permission from VTR Freindfinder.com
money is being charged from my visa..! how do i stop this!? HELP PLEASE

eric-cole@hotmail.no

ComplaintsBoard
G
4:18 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

VTR*friendfinder.com Unauthorised transaction

Hi there !

I have, this week, had the same problem of seeing "VTR*friendfinder" make a credit card charge on my statement for this month. My initial reaction was: "I haven't authorised that !"

However, I've done a bit of searching of websites and I hope this will provide you with the answer to the charge that you've received:-

Does the name of a website: "ADULT FRIEND FINDER" ring any bells with you ?
I (incorrectly) thought my membership to the mentioned site was due to expire at the end of October, 2011 ... but I was WRONG, it expired at the end of September, 2011.
When I signed-in to this site and clicked on "My Account" & then clicked on "Billing History" ... I found the answer to my "un-recognised" Credit Card charge.
On "My Account" screen, I had allowed the option of "Auto-renew" to be switched "ON" ... whereas if I had changed this to "OFF", then there would NOT have been any automatic renewal of the membership charge for ONE MONTH.

Just adding this extra bit of information for you ... when I manually renew my membership, I always go for the option of a 6-month renewal, as this works out cheaper. However, I've since realised that the auto-renewal method does it on a MONTHLY basis ... and that's because the site collects more money for a one-month-renewal of membership !
If your credit card has been charged £29.99, I think that's probably the website's MONTHLY charge for a "GOLD Membership" - I definitely know they charge £19.84 for a ONE MONTH "SILVER Membership" ... because that's what they charged me.

I hope this info sheds some light on your problem.

Kind regards, Gaz.

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UFO74
, IT
Mar 21, 2012 1:52 pm EDT
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abbonamento canone mensile 33 euro...mai sottoscritto

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bias david
, FR
Oct 08, 2012 1:36 pm EDT

bonjour je viens d etre debité 2 fois de 27.32 euro et je ne vous connais pas je vais donc porter plaite demain a la police davbias@sfr.fr

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sanjivrai
, GB
Oct 12, 2011 3:33 pm EDT

Hello sir, i received this transaction on my statement and have no idea how im being charged for this. any help will be good on this matter.
10 Sep 11 VTR*friendfinder.com [protected] GBR £29.99 DR & £ 8 october 2011 VTR*friendfinder.com [protected] GBR £29.99

my email address is iamgrunge_sanjiv@hotmail.com
Please help me regarding this matter becuase i have never used friendfinder.com before.

ComplaintsBoard
I
7:14 pm EDT

VTR*friendfinder.com Have been taking money out of mt visa account

I am a victim of fraud I know nothing of this website VTR*FRIENDFINDER.COM who have been taking money out of mt visa account the the 11/7/2011 and maybe more transactions.I am taking visa statement to the police and to my bank today 25/7/2011.

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paddy0
, CH
Nov 19, 2012 1:23 pm EST

I found out that the following websites belong to VTR, so if you signed in on one of these, then the described matters occur and they charge you monthly, except you set the "auto renewing off", which is sometimes quite hard to find, as it's somewhere hidden on the account e.g.: under payments or membership or similar...

Here's the list, where you probably once signed in on one of these websites:

ALT.com, Bondage.com, Outpersonals.com, FriendFinder.com, MillionaireMate.com, Asia FriendFinder.com, Amigos.com, German FriendFinder.com, Korean FriendFinder.com, French FriendFinder.com, Filipino FriendFinder.com, Indian FriendFinder.com, Italian FriendFinder.com, BigChurch.com, Jewish FriendFinder.com, Senior FriendFinder.com, Gay FriendFinder.com .

ComplaintsBoard
L
12:33 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Bank withdrawl was charged against my bank account on 7/22/2011 when I have not visited or signed up to be on any of this company's websites. Charge of $149.95 was taken out of my account which now leaves me short for my monthly rent.

Read full review of VTR*friendfinder.com and 7 comments
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J
3:04 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

VTR*friendfinder.com fraud

I am a victim of fraud I know nothing of this website VTR*FRIENDFINDER.COM who have been takeing money out of mt visa account the the 11/7/2011 and maybe more transactions.I am takeing visa statement to the police and to my bank today 25/7/2011.

Read full review of VTR*friendfinder.com and 11 comments
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verwee filip
, BE
Mar 30, 2012 2:40 am EDT

opzegging van betalingen

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paddy0
, CH
Nov 19, 2012 1:30 pm EST

I found out that the following websites belong to VTR, so if you signed in on one of these, then the described matters occur and they charge you monthly, except you set the "auto renewing off", which is sometimes quite hard to find, as it's somewhere hidden on the account e.g.: Go to "My stuff", then "my account", then "Billing History & Credit Card Info" and turn auto renew OFF

Here's the list, where you probably once signed in on one of these websites:

ALT.com, Bondage.com, Outpersonals.com, FriendFinder.com, MillionaireMate.com, Asia FriendFinder.com, Amigos.com, German FriendFinder.com, Korean FriendFinder.com, French FriendFinder.com, Filipino FriendFinder.com, Indian FriendFinder.com, Italian FriendFinder.com, BigChurch.com, Jewish FriendFinder.com, Senior FriendFinder.com, Gay FriendFinder.com, adultfreindfinder.com .

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Bas Clabbers
, NL
Aug 24, 2012 8:10 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear sir, madam,

I would like to end my Friendfinder membership as from today, august 24, 2012.

With kind regards,
Bas Clabbers

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Max6363
, IT
Apr 08, 2012 3:18 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I am exactly the same victim mate.
Will do the same.
they charged in March 81, 35 euro
Cheers
Max

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LUIGI51
, IT
Mar 16, 2012 4:13 pm EDT

SONO STATO TRUFFATO DI EURO 82.II ADDEBITO A VTR FRIEDFINDER IL VERSAMENTO SECONDO LORO L'AVREI ESEGUITO IL 1-03 2012 ALLE ORE O3.21

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LUIGI51
, IT
Mar 16, 2012 3:56 pm EDT

è SUCCESSO ANCHE A ME RITROVARMI UN ADDEBITO DI EURO81 SUL MIO CONTO DI POTEPAY

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Karina Cypriano
, BR
Jan 10, 2012 8:47 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Hello,
It happened to me, but it`s strange because I am brazilian.
My card is not international and this service doesn`t even support my country.
I don`t know what to do, I didn`t even know about this website so I searched it on google after it appeared on my visa account.

total fraud!

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bs76
, NO
Dec 13, 2011 2:00 pm EST

Same happened to me (norwegian too). My bank says to get a new card with a new cardnumber. Henrik: Hvis du har DNB så har de et eget skjema du kan fylle ut for å forsøke å få igjen pengene. Det er vanligvis bankene som dekker slike tap. Hvis du sperrer kortet ditt og får et nytt med nytt kortnummer så skal det visst problemet være løst.

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Sagan
, SE
Nov 15, 2011 8:23 am EST
Verified customer This comment was posted by a verified customer. Learn more

It happened to me too...
I cant find the homepage, any body who knows where it is
so we can stop this?

Marie

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Vangdal
, NO
Oct 20, 2011 12:25 pm EDT

It happened to me as well...
Where do you live? I'm Norwegian my self...
John: Did you have any luck with the police? did you get your money back?

Henrik

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