SUBMIT A COMPLAINT

Vons / customer service

11/28/16 at 8:45 am- 12 customers waiting for one line. Checker did not call for assistance. No one at the front desk. No bagger. Sign says if 3 or more customers are in line, Von's will open another. Did not happen. Common occurrence.
Unaware of being able to upload photos but I will in the future to show you how these poor checkers and employees are treated! When it is a slow time, Von's takes away the staff so checker still have to work as hard if not harder than when it is busy. When it is busy they bring on the checkers but not always the baggers. Usually checkers do not have baggers. Customers usually bag since there is a long line and feel pressed to do so. Von's has cameras ~ check it out for yourselves.
Von's customers in Mammoth pay more for groceries than any other Von's and the customer service is worse. I don't believe it is the fault of the employees, I believe Von's Corporation is to blame - trying to make more money with less. Slave labor ~ Shame on you Von's!

  • Updated by Debra L Mitchell, Nov 28, 2016

    11/28/16 at 8:45 am- 12 customers waiting for one line. Checker did not call for assistance. No one at the front desk. No bagger. Sign says if 3 or more customers are in line, Von's will open another. Did not happen. Common occurrence.
    Unaware of being able to upload photos but I will in the future to show you how these poor checkers and employees are treated! When it is a slow time, Von's takes away the staff so checker still have to work as hard if not harder than when it is busy. When it is busy they bring on the checkers but not always the baggers. Usually checkers do not have baggers. Customers usually bag since there is a long line and feel pressed to do so. Von's has cameras ~ check it out for yourselves.
    Von's customers in Mammoth pay more for groceries than any other Von's and the customer service is worse. I don't believe it is the fault of the employees, I believe Von's Corporation is to blame - trying to make more money with less. Slave labor ~ Shame on you Von's!

De
Nov 28, 2016

Post your comment