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Vonage / Scammers

1 Holmdel, NJ, United States Review updated:
Contact information:

I signed up for this service and they said I'll have to pay $15 per month. Seemed like a great deal, price was also nice. But for some reason when they charged billed me they took $40 instead of $15! I contacted them right away and asked what was going on. Their rep was very rude and nasty, he said that they changed my rate and that's why I was charged $40. I asked them to cancel my subscription but they refused to do that. Terrible service and support! I finally got rid of these scammers when I cancelled my card.

Be
Nov 14, 2016
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Comments

  • Vo
      14th of Nov, 2016
    0 Votes

    Hello Bersk83,
    This is the Executive Response team for Vonage. We are sorry to hear about your experience with our customer service. We will like the opportunity to discuss this matter with you. You can reach out to us on our Vonage community website in which one of our specialists will reach out to you directly in order to discuss this issue with you. Please visit our homepage: https://community.vonage.com/pages/home
    Thank you,
    Vonage ERT

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