Vonage reviews and complaints 1
View all 157 complaintsVonage - drop calls
I am getting calls that are dropped before I can understand the caller. At times when I pick up the phone to make a call the phone goes dead. Calls are being directed to voicemail even on the first ring.
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diagnostics on my vontage port reads network error on quality. we have constant drop calls and more no available usage when trying to make calls, other words we have more no service than service. our dsl connection is good, internet connect is good, vontage device says good connect., phone port test passed., network repair does not solve this constant problem with vontage service.the vontage co., in fairness to customers, vontage should not bill customers until service is operating properly.