The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Vonage / Abused by Executive Support

1 ALBUQUERQUE, NM, United States

Seems great UNTIL you have to contact support! I was not getting calls. I called tech support, tech support told me that it was set for 0 rings before going to voicemail and that will not allow calls to come into my phone. I had tech reset it. I contacted Executive support to ask when it was set to 0 rings before going to voicemail, how long it had been set that way and by whom? I have not gotten any proper answers from vonage, just abuse. What I get back was abuse by Paul R of Executive Support stating, :
What we stated was that your Vonage online account from July 20, 2015, July 20, 2015, and July 29, 2015 shows that it was accessed and the voice mail settings were changed. During this time frame 3 changes occurred to voicemail settings. We donb


Paul R.
Executive Response Team
No Answers, Just BS answers and Avoidance and the abuse of "We Don"

Jul 31, 2015

Post your comment