Volaris / how they treat customers

Guadalajara, Mexico
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In the resent tragedy in miami Florida with the destruction of hurricane Irma, I had requested a hanger of flight from Sunday to Wednesday. The customer service representative reply.
' I can not take the circumstances into consideration, the policy of Volaris you must pay for the change and fare difference'
I will recomend anyone who is flying never to use this airline.

Sep 17, 2017

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