Voice Mail Service / bogus charges
On my phone bill, a charge showed up for $8. 43 for a voice mail service listed under oan. When i called the number for questions, it said you can go to www. Cancelmyvm.com to cancel the service. I did not sign up for this service so i went online to cancel the service. On this months bill, there was another charge for $8. 23. I called the number listed on the bill [protected] and when the recording came on, it said i was calling [protected] and i ended up talking to a lady who was no help at all. She said she saw that the service was cancelled and that there won't be another charge. When i explained that i never signed up for the service, and wanted to know why there was still charges on my phone bill, she said that when i went online to cancel the service, the new bill was already processed!! I told her again that i never signed up for this service and she proceeded to tell me that they have my info. I asked her what web site i had supposedly signed up for this and she couldn't really give me an answer. . . She said i was probably at laurentel web site or maybe a website for free groceries and i probably clicked on it. I told her that was not very likely and that there better not be anymore charges on my next bill and hung up. I can't believe these people can add charges to your phone bill without giving you some kind of notice.