The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Vodafone / bad technical support and verry bad behaved

1 Kolkata, India Review updated:

i have a problem with my vodafone prepaid conection. last 1weak i can't send any masage. my masage sending facility barred by vodafone. i have complain again & again but they are unable to give any solution to me.

vodafone have coustomer care executive, name "SOUMAYA" who has miss guide & miss behave with me.

My Name : SANTANU DEY
MY Vodafone no. : [protected]

Sort by: UpDate | Rating

Comments

  • Sh
      10th of Aug, 2009
    0 Votes

    On Tue, 11/8/09, Shahid Khan wrote:


    From: Shahid Khan
    Subject: Fw: VERY BAD SERVICE VODAFONE TEAM ...
    To: vodafonecare.mah@vodafone.com
    Date: Tuesday, 11 August, 2009, 12:50 AM


    --- On Fri, 7/8/09, Shahid Khan wrote:


    From: Shahid Khan
    Subject: Fw: VERY BAD SERVICE VODAFONE TEAM ...
    To: vodafonecare.mum@vodafone.com
    Date: Friday, 7 August, 2009, 3:08 AM


    --- On Fri, 7/8/09, Shahid Khan wrote:


    From: Shahid Khan
    Subject: VERY BAD SERVICE VODAFONE TEAM ...
    To: vodafonecare.mum@vodafone.com
    Date: Friday, 7 August, 2009, 3:05 AM


    --- On Wed, 5/8/09, Vodafonecare Mum wrote:


    From: Vodafonecare Mum
    Subject: FW: Feedback - Mumbai
    To: shahidkhanji@yahoo.com
    Date: Wednesday, 5 August, 2009, 1:06 PM


    Dear Mr. Khan,

    Thank you for your email dated 04/08/09, regarding the network feedback.


    Mr. Khan, further to your conversation with Mr. Vikky Vijay Mendonca from our network department on 04/08/09, we hope we have addressed your concern regarding the network feedback.


    In case you need further assistance, please do call or email us. We‘ll do our best to help you.


    Happy to help,


    Mithun Patil

    Vodafone Care
    Contact numbers
    Vodafone Care : 111 or +91-9820098200
    (Toll free from Vodafone mobile phones within the home network)
    Fax number : +91-22-66661200
    E-mail : vodafonecare.mum@vodafone.com
    Website : www.vodafone.in


    From: website@vodafone.in [mailto:website@vodafone.in]
    Sent: Tuesday, August 04, 2009 3:46 AM
    To: Vodafonecare Mum
    Subject: Feedback - Mumbai


    First Name: shahid
    Last Name:khan
    Address:3/15 imperial auto products ram mandir industrial estate ram mandir rd goregaon east mumbai 63...
    Email ID: shahidkhanji@yahoo.com
    Region: Mumbai
    Vodafone number: 9820098124
    Other contact number: 9930977727
    Subject:Others
    Feedback:there is a network problem from day 1 i am useing this number at my factory plz apply a booster in my factory area ...
    This email and any attachments thereto are confidential and intended solely for the use of the individual or entity to whom they are addressed. This message contains confidential information and is intended only for the individual named. If you are not the intended recipient / named addressee you should not disseminate, distribute, reproduce or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. Please further note that transmission cannot be guaranteed to be secure or error-free.

    Hi your person had come down to my factory area he chq the area there was no network he said i will speak to my team and we will work on this ...
    he left and i got a call from vodafone service that we are very sorry we can do anything for this network ...Its a shame that u people cant do anything about this its a very bad service ... Vodafone is a UK base company this wht u provide service in India ... Now i will disconect all my vodafone number ... very bad sevice ... Shame on uyour vodafone Team...
    Thanks From Shahid khan ... 9820098124, 9930977727...


    Hi vodafone is a bad service ... giveing any request vodafone dosent have time for their customer service ... i had give lots of complan for my network which had not been done till date ... its more then a month ... really very bad service ... call me on 9820098124, 9930977727, 26853575, 26859333... shahidkhan...


    VERY BAD SERVICE VODAFONE ... ESSAR GROUP SHOULD HAVE LITTLE SHAME GIVEING A BAD SERVICE TO THEIR CUSTOMER ...

  • Sh
      2nd of Apr, 2010
    0 Votes

    hai this is sham arora m . no 9899441474 recd.smsi.e bill for 28.2.10 to27.3.10 is Rs562.00 spoken to 111 as per them wait for bill as they donot have detail . I recd. the bill says monthly charges Rs508 with life time postpaid999-new plan where as useg is only Rs2.10 . Charges of Rs459.18 (blackbery prosumer lite) are there. i fail to understand what it means and who gave the inst .To info you i change my plan 2 month before from 149 to lifetime postpaid999 then they took in writing that was in punjabi bagh shop (new-delhi) how can they do it wo informing. Can it be pls reverse to only as per 999 plan .Plsgive me call as i am not use to computer i all ready have a bad experance with my add no i.e9873414742 In that i went to vodapone shop appro. 10 times to get my small problem solved but of no vain that was solved by miss poonam inM/S R E-CALL MANGMENT SERVICE JANAK PURI whereaswritten complaint no body was willing to take at punjabi bagh shop . Pls look into and call on 9899441474.tks

Post your comment