By reading the complains ppl have above, i realized that i am not the only victim of vodafone's pathetic service.
It seems like they are not at all bothered for the problems their customers are facing. Their customer care always reminds me the "sarkaari baabus" as correctly mentioned by others also.
I faced and am still facing lotsa trouble for getting my plan changed to one applicable for corporates.. It seems they only don't have much or any idea as to what docs are really needed for it.. each time i tried contacting them, they come-up with a new set of requirements.. new procedures.. we need your offer letter.. also company id.. ur pan card, .. driving license, .. if u have ur lease documents.. electricity bills... nothing optional... the more u have is better... just wondered.. they didnt ask my birth and death certificates...
Vodafone has representatives corresponding to each company, they provide their service... but, when i tried getting their contact no for my company, they said they dont have it... even worse, they dont have a mechanism to find it also... amazing na?...
With not so good network, if they continue treating their customers like this.. i wonder how they are planning to survive in such a competitive market..