The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Vodafone Get 200 / free minutes

1 New Zealand

Vadafone Account 200 free minute option. Calls are free on public holidays and after 7pm, provided you have sufficient minutes left on your account, this I had. However, I was billed $37.41 and two lots of $0.88 on January 1, 2009, calls that should have been free. It means that Vodafone will debit my bank account for this amount on Feb 5 . How many others will this happen to? Vodafone is going to make a truck load of money for this technical glitch in the computer billing system. I phoned the help centre and was fobbed off with, "a refund will be in due course on Feb 8". Online complaints system to Vodafone NZ is non existent. Has anyone else had this problem? Dave


Post your comment