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Vodacom / vodacom customer care prepaid and contract useless!!!

1 Bedfordview, South Africa
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I have an online profile which I registered with my primary number, at the end of October I changed my primary contract number to prepaid as I had an issue with my upgrade. Since changing my primary number to prepaid I cannot access my 2 other contract numbers online to view invoices or statements and the customer care cannot help me they keep sending me from pillar to post.. I am tired of dealing with Vodacom's incompetent call centre agents. I have a ref number that no one can access or give me feedback on as they say it wasn't logged... REF# S3-GBA2L-LYOV2. Now that I have phoned 4 times if not more they hang up on you!!! Pathetic to say the least...

Ky
Nov 15, 2016

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