Vodacom Sa / no feedback or service

Hartbeespoortdam North West South Africa, ZA

I have upgraded my contract during November 2016. Everything was fine until 30 November 2016. Since then I cannot send messages or make calls. I've been to the outlet several times but with no success. I phone the customer service. They said they will call me back but up to now nobody called me. An e-mail was send to vodacom but still no reply. It is now 10 days that I have this problem. I've been with vodacom for almost 20 years. This year I've more problems with vodacom than ever before. If this complaint is not attend to and rectified, I will cancel all my business with vodacom and sign up with an other network provider. This year service with vodacom is pathetic!

Dec 07, 2016

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