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Vodacom / repairs/insurance claim

Cape Town Somerset West, ZA
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Checked in my I phone [protected])at vodacom Somerset Mall repairs, phone was not charging.9 Late December) Said the phone had to go to joburg, never left the shop. Fixed in store thru insurance. Fitted a faulty screen & was returned again . Was fixed with new screen, 2 weeks later phone heating up and screen cracked from this. Obviously Battery and other issues which was the original problem . Have taken the phone into Vodacom Helderberg, 3 weeks ago and absolutely useless, no one could trace the phone. I have been back 4 times and this morning, i refused to leave before they sorted it out. The Manager finally found the phone in there shop. It is now on the Way to Joburg. This Phone should never have been repaired, it should have gone to Joburg and been changed out for a new one after i paid the Excess. This phone needs to be replaced with a New phone ! Plenty more terrible facts, not enough room on Page!

Gm
Mar 07, 2017

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