Vodacom / relocation

Private, South Africa

SR181213-151112 - Relocation Request SR181213-151112
We were assured that our relocation of our wifi would happend however we have been waiting for over two months.
My parents moved two kilometres down the road. Vodacom has not moved the wifi yet despite DAILY phone calls, e-mails.
We get told every day it has been escalated but nothing ever happens. And the worst is my elder people are still being charged for this service as well as paying for mobile data.
The service has been nothing short of revolting.

Feb 7, 2019

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