SUBMIT A COMPLAINT

Vodacom / poor connectivity

Howick, South Africa

I live in Howick. My wife and I are both on Vodacom. Recently we have been plagued by messages "call ended" immediately after dialling a number. Frequently the is a logo which says "no service". Often we have signal but when we phone there is a message "the number you have dialled is not available on the network" when we know it is. In short, we have very poor service in Howick. Our next door neighbours, also on Vodacom, report similar trouble. I have reported this long ago and was told there was a technical problem and the matter would be escalated but no improvement has occurred. I would like to send photos of lists of calls which have been "cancelled" but I can't email you as your service is down.

Email us
Hello,

The ‘Email us’ service is currently unavailable.

Need help? Please call Customer Care on 082 111, FREE from a Vodacom cellphone.

Vodacom
Vodacom
Vodacom
Vodacom

Dr
May 3, 2017

Post your comment