Vodacom — my billing
I called your office today on [protected] to query my bill.
spoke to Dorothy Segaole
I upgraded my cell phone with Vodacom, now I am being charged for my previous package as well as my current package.
when I was offered the upgrade non of this was told to me now I must just spit out money that I must get from where????????????
please find all my recordings of my communication with you guys I was not given that information, so best you let the consultant cover the cost because I will not.
I feel this is fraud and if that amount gets taken off my account I am not going to take action.
I am awaiting feedback from you guys ASAP
Contact Alethea Venter
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