Vodacommy billing

good day

I called your office today on [protected] to query my bill.
Ref: [protected]
spoke to Dorothy Segaole

I upgraded my cell phone with Vodacom, now I am being charged for my previous package as well as my current package.

when I was offered the upgrade non of this was told to me now I must just spit out money that I must get from where????????????

please find all my recordings of my communication with you guys I was not given that information, so best you let the consultant cover the cost because I will not.

I feel this is fraud and if that amount gets taken off my account I am not going to take action.

I am awaiting feedback from you guys ASAP

Contact Alethea Venter

Jul 26, 2018

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