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Vodacom / money wrongfully deducted. no refund for 39 days r12190

1 Midrand south africa, South Africa
Contact information:

Hi acc no I0636995 and sim no [protected] was debited R12190 which was incorrect and my wife was charged for laptop that was approved and sent back to Vodacom. They agreed on paying back money within 7 working days, its been 39 days and no payment, just empty promoses and terrible service and no feedback or returning of messages.

We are now in financial difficulties and cant pay our other accounts.

Please adress this asap and we want interest pay on this money .

Supervisor dealing with this matter is Solly Moepi . He has not given good service at all and even after my wife drove 60km to vodacom midrand he has not come back to her.
Regards

Sylana Brknk
[protected]

Sy
Nov 7, 2016

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