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Vodacomfaulty samsung gear fit2 pro serial: r5ak6026p1d

Good day

Re: Faulty Samsung Gear fit2 Pro Serial: R5AK6026P1D

PLEASE can you help me, I bought this Samsung Gear fit2 with my contract in September 2018, 3months later the band does not start up anymore, I phoned Vodacom Direct and after holding on for 40 minutes they said someone will contact me to arrange the pick up to resolve the issue.

But after a week still no one phoned me, I am very disappointed with this service, I always believed Vodacom is a GREAT company with trustworthy and reliable after service but lately I am very disappointed with your service.

Can you please urgently help me to get my Gear fit2 fixed or replaced, because I am still paying for this device and will be paying for two tears BUT it is broken after 3 months?????

Attached is my invoice and Serial number of band please help me.

My husband's contact number on witch name the contract is: [protected] (Reinier Van Zyl
My number: [protected] (Mandie)

Kind Regards

Mandie Van zyl

Vodacom
Vodacom

Ma
Dec 09, 2018

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