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Vodacom / dropped calls and poor reception in kriel mpumalanga rsa

South Africa

Good day
I would like to know what vodacom is going to do about the extremely bad service and reception in the kriel area.
I have been complaining for weeks and weeks with nothing being done.
Vodacom has been bragging about the upgrade in the area from the 1dt of october 2017. Bt needless to say the service has deteriorated to scuh an extent that I cannot get a call logged as the service is so poor.
I called 17 times on the 13th of october 2017 to log a compalint but the connection is not long enough to finish the call.

This is unacceptable. How do you expect us to run a business with such bad reception!!!

Please address the issues with immediate effect.
I need to get feedback from vodacom on that will be done.

Awaiting your positive and speedy response.
Regards

Ch
Oct 14, 2017

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