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Vodacom / contract

1 Johannesburg, South Africa
Contact information:

I bought an iPhone SE online from Vodacom, it is a new contracted and I opted to port from Cell C to Vodacom because I really liked the services offered by the network.

Unfortunately it has been 7 days since I received this phone and it has not been activated!!! I am very very upset and unimpressed with the TERRIBLE service and incompetences from the.contact center agent. NONE of them ever call me back as promised or even help me.

It is upsetting to know that I will be paying for a phone I did not use!! I would really appreciate it if it can be activated in the next 24 hours or Vodacom should really come collect their phone because this kind of service is UNACCEPTABLE from " SA's leading network".

Ka
Nov 10, 2016

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