Vodacomcancellation of recurring data

Hi in February I phone vodacom customer care to cancel my recurring 2 gig data as I as I increased my contract to red advantage + and they told they cannot cancel it just yet as they had to wait for my contract to be upgraded. So I phoned back in March to cancel it and the gentleman said that its cancelled and that I won't be billed for it again. So I left it. I see now in beginning March I'm still getting the 2 gig data and being billed for it after I clearly said to cancel it. I want to know what's the way forward now as if you follow the correct route to cancel something it doesn't get cancelled. I request a refund and the 2 gig to be cancelled please. You can reach me on [protected]

May 04, 2017

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