vodacomcancellation of contract

Hi, On the 18th of May 2016 I cancelled my contract and got a letter stating that my contract would be cancelled the end of June (last Debit). But July and August 2016 the debit order went off again. When I phoned in to find out they told me I had phoned in 2 days later to stop the cancellation (which I know I did not do). They were supposed to check up on it and phone me back. This query was raised in September and till now I have not received any call back. I subsequently put a hold on my debit orders. Now I keep on getting an account statement which shows that they keep on adding the monthly amount. I also sent an email on Tuesday the 24th of January to '[protected]' where I have also not received any feedback on. I would like my refund of the two extra months deducted as I cancelled my contract

Feb 01, 2017

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