Vodacom / call center

Johannesburg, ZA

I contacted the call center over a week ago and asked for my overdue account as I am now overseas and have not received anything form Vodacom for the last few months. I was told while I was on the phone by legal that an email had just been sent regarding the outstanding amount so I could pay it.

I am STILL waiting for this email to arrive. HENCE I cannot pay my bill. The People In the call center were rude and completely clueless and every single person told me a different story. I cannot pay my outstanding amount that Vodacom has requested if i have not received a bill for this.

I am disgusted in the service form Vodacom!

Mar 19, 2017

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