Vodacom / 10 gig subscription increase without consultation

Johannesburg, South Africa
Contact information:

I signed a 24 month contract for my gig 10 around June 2016. It was open contact and monthly subscription @R329. Few months later there were additional charges that I don't know where it came from. January I decided to migrate from open contact to top up to get rid of unknown charges. Since then my subscription went up to R499 per month. I tried to call center but since I've been sent from pillar to post. When I asked for migration they never told me if my subscription will be adjusted otherwise I would have been objected. The number in question is [protected] My id [protected] My contact is the above number or [protected]. My email is [protected] . My name Samuel Nevhutalu

May 7, 2017

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