Vocalocity / Bad service
I started using Vocalocity's phone service because my friend recommend switching to VoIP. She was using Sunrocket for her home phone and I decided to use voip for my business.
Across the past 2 years my business has gone from having 3 employees to 19 and I've given all my business to vocalocity.
This is no longer the case. I am writing this vocalocity review because they had a network outage and they continuously blamed the problems on my network. I've been paying them over $700 each month and they do not care at all. They just say that everything is my fault and that I need to buy new phones.
Well...I setup a test account with another voip provider and everything worked perfectly.
They refuse to cancel my service and continue to give me a hard time. I have filed a complaint with the FCC and my Chamber.
Vocalocity does not care to help their customers and their service sucks. I've been burned by them and will be so happy once they let me take my numbers to another provider.