Vocalocity / Vocalocity VoIP Customer Review - Problems
Vocalocity was not as good as my sales representative played it out to be. When I did my research I was quite confident I made the right move but I was very wrong. The support does not care and they have no problem with users canceling. I have my own business and would do anything to keep my customers. This is not what I noticed with Vocalocity. They let me leave and did not have any interest in keeping me as a user.
My problem with Vocalocity is related to their reliability. The service has been way too shaky for a business class phone service. I've have toooo many problems with them and Vocalocity has had no interest in fixing the issues I've had - so I left. I was a customer for three weeks and they were not willing to refund my money even though the sales representative told me I would get my money back if I was unhappy.
I do not recommend Vocalocity. Their service is horrible and not worth it.