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1.0 6 Reviews

GB Investigate Complaints Summary

0 Resolved
6 Unresolved
Our verdict: Engaging with GB Investigate at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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GB Investigate reviews & complaints 6

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Newest GB Investigate reviews & complaints

ComplaintsBoard
S
5:44 am EST

GB Investigate private investigation

I am disgusted by this company. I contacted them in good faith and asked them to find an old friend of mine. They told me that they gave a no success, no fee service. After five days they said they had found my friend and asked me to pay not a santander account. I asked why I couldn't pay by credit card as this was one of the methods they advertised. The response was somewhat offensive ( I really don't want to put it on here). Despite being horrified, I stupidly paid. It was another seven days before I received anything. I travelled to etc address ( I am retired) and when I got to where they said my friend lived, I found a building site! NO HOUSE, NO FRIEND! I called them and said I wanted my money back! I received verbal abuse form the man, who identified himself as Graham. Having done some searching on the internet for the company name, I can now see how foolish I was to trust them! It seems they have taken money for LOTS of people and given them nothing but verbal abuse and threats! As a pensioner, I cannot afford to lose money and am utterly disgusted that people like this are allowed to be in business. My advise? Search the company name and you will see what they are all about and DO NOT PART WITH ANY MONEY to these people!

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GrahamBunten.Is.A.Thief
, GB
Dec 05, 2017 5:13 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Other complaints about GB Investigate and VM Investigate (same company) can be found at
GB Investigate — private investigation

G
G
GrahamBunten.Is.A.Thief
, GB
Dec 08, 2017 10:43 am EST
Verified customer This comment was posted by a verified customer. Learn more

For anyone making a complaint or a claim, the correct address to send correspondence to GB Investigate / VM Investigate is:
1a High Street, Lenham, Maidstone, Kent, ME17 2QD or to Graham Bunten's home address which I have if anyone needs it.

ComplaintsBoard
R
2:57 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

GB Investigate - private investigation

I was Ripped off - charged for something that didn't materialise and then a load of verbal abuse and threats from the owner, who I now know is called Graham. He ran a business called GB Investigate and has now changed the name and website wording to VM Investigate. He claims to have sold GB Investigate - to his wife... complete rubbish! DO NOT trust these...

Read full review of GB Investigate and 4 comments
ComplaintsBoard
G
4:09 am EST
Verified customer This complaint was posted by a verified customer. Learn more

GB Investigate private investigation service

VM Investigate, VM Investigations, www.vminvestigate.com
This company were formerly known as GB Investigate, GB Investigations, www.gbinvestigate.com
Please see numerous other complaints under gbinvestigate.
This company are habitually scamming individuals into parting with a considerable upfront fee with the promise of a no result, refund guarantee. They are consistently failing to provide any credible information/service and when consumers request a refund, they are abusive and threatening with their responses. They are dozens of complaints of a similar nature and individuals are being advised by the police to contact ActionFraud, ASA and Trading Standards. If you happen to have already been a victim of a fraudulent transaction with this organisation, I would also suggest you consider filing an application through the small claims court which is very easy to do.
AVOID using VMINVESTIGATE. They are scammers.

Read full review of GB Investigate and 1 comment
Update by GrahamBunten.Is.A.Thief
Dec 05, 2017 5:11 pm EST

Other complaints about GB Investigate and VM Investigate (same company) can be found at GB Investigate — private investigation

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Rachel.N
, GB
Dec 04, 2017 2:51 pm EST

I’ve had exactly the same problem! Ripped off - charges for something that didn’t materialise and then a load of verbal abuse and threats from the owner, who I now know is called Graham. He ran a business called GB Investigate and has now changed the name and website wording to VM Investigate. He claims to have sold GB Investigate - to his wife... complete rubbish! DO NOT trust these people with your money!

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Author of the review
G
GrahamBunten.Is.A.Thief
, GB
Dec 04, 2017 3:16 pm EST
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Rachel.N

He has no morals whatsoever. Looks and behaves like a weasel.

G
Author of the review
G
GrahamBunten.Is.A.Thief
, GB
Dec 08, 2017 10:42 am EST
Verified customer This comment was posted by a verified customer. Learn more

For anyone making a complaint or a claim, the correct address to send correspondence to GB Investigate / VM Investigate is:
1a High Street, Lenham, Maidstone, Kent, ME17 2QD or to Graham Bunten's home address which I have if anyone needs it.

Is GB Investigate legit?

Our verdict: GB Investigate's legitimacy, as determined by Complaints Board, strikes a balance between trust and caution. This nuanced position suggests that while GB Investigate may operate with some level of legitimacy, users are strongly advised to undertake their own verification processes, reinforcing the call for a cautious but informed interaction.

GB Investigate earns 58% level of Trustworthiness

Average Trust Update: GB Investigate assessed by Complaints board with 58% credibility. Caution advised for personal and financial details.

We found clear and detailed contact information for GB Investigate. The company provides a physical address, 2 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Gbinvestigate.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Gbinvestigate.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
  • GB Investigate protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We found that the website for GB Investigate is very young, indicating that it may be new or recently launched. It is important to exercise caution when engaging with new websites, as they may not have established a trustworthy reputation yet and could be more vulnerable to security risks.
ComplaintsBoard
S
8:01 am EST

GB Investigate took my money and gave me nothing

I used these people when they were calling themselves gb investigate. I needed to find someone and their so called no results, no fee service seems attractive. What a fool I was! They told me that they had found the person and so I paid - paid a lot and then waited or the details, which never came! I called them a few days ago and was told that the company no longer exists and that vm investigate had taken over. Now looking at the posts on here and many other sites, I can see that they have scammed me, along with others! It is a fact that vm investigate was gb investigate and is run by the same people - a husband and wife team who just rip people off!

It looks like they are trying to cover their tracks by changing the name of the company but the website is exactly the same website and the content is exactly the same. Do not let yourself get scammed by these people _ vm investigate is gb investigate - the company that ripped me off!

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GrahamBunten.Is.A.Thief
, GB
Dec 05, 2017 5:12 pm EST
Verified customer This comment was posted by a verified customer. Learn more

All other complaints about GB Investigate and VM Investigate (same company) can be found at:
GB Investigate — private investigation

G
G
GrahamBunten.Is.A.Thief
, GB
Dec 08, 2017 10:42 am EST
Verified customer This comment was posted by a verified customer. Learn more

For anyone making a complaint or a claim, the correct address to send correspondence to GB Investigate / VM Investigate is:
1a High Street, Lenham, Maidstone, Kent, ME17 2QD or to Graham Bunten's home address which I have if anyone needs it.

ComplaintsBoard
J
3:52 am EST

GB Investigate private investigation

This company has a number of complaints against them and has (within the last 24 hours) changed the web address from GBinvestigate.com to VMinvestigate.com - AVOID these people, they have ripped off a number of people, make FALSE claims on their website (793 years of combined experience etc) and are clearly trying to avoid taking responsibility for their actions.

All other complaints can be found at https://www.complaintsboard.com/complaints/gb-investigate-private-investigation-c938814.html

Read full review of GB Investigate and 1 comment
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ComplaintsBoard
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2:43 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

GB Investigate - private investigation

I contacted this lot based on their no success, no fee advert on google. I made an enquiry and received a few responses. When I asked about their no success, no fee services, I received the following form the owner "paul mitchel:" To [protected]@gbinvestigate.com rachel nicholson 9 nov at 3:18 pm We can not guarantee your partner is having an affair. We do...

Read full review of GB Investigate and 189 comments
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