Menu
Vivint Customer Service Phone, Email, Contacts

Vivint
reviews and complaints

www.vivint.com
www.vivint.com

Learn how the rating is calculated

1.1 133 Reviews 123 Complaints
Verified
The authenticity of the customer service contact information for Vivint has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Vivint complaints 123

ComplaintsBoard
B
1:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Cancelled my Vivint, letter wrote the beginning of Nov., fax the middle of Nov., phone call the beginning of Dec to make sure it was cancelled. Payments taken out 2. First Account Manager- We didn't get a phone call and ours is a two part cancelation. You have to fax and then phone. Not according to my contract? But I did phone? Account Manager- We have no...

Read full review of Vivint and 14 comments
ComplaintsBoard
M
12:51 pm EDT

Vivint can't get a refund

I would like to warn anybody out there considering doing any type of business with this company Vivint Alarm Systems. They can be found on all the China trade sites. I purchased wireless alarm system and got nothing. There is no possibility to communicate with them and to get a refund.

Read full review of Vivint
Hide full review
ComplaintsBoard
R
8:28 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

A guy dressed in orange came to my house about 8 PM on Saturday may 31. He wanted to sell me a home security system. He was a very smooth talker and polite. He told me about all the ways I could save money by getting their thermostate. Which he claimed was valued at a great deal of money. I don't remember the amount. He said that I would get that free. He...

Read full review of Vivint and 6 comments

About Vivint

Vivint is a leading provider of smart home technology and security systems. The company was founded in 1999 and has since grown to become one of the most trusted names in the industry. With a focus on innovation and customer satisfaction, Vivint has developed a range of products and services that are designed to make life easier, safer, and more convenient for homeowners.

One of the key features of Vivint's smart home technology is its ability to integrate with a wide range of devices and systems. This means that homeowners can control everything from their security system to their thermostat and lighting from a single app. The company's products are also designed to be easy to use, with intuitive interfaces and simple installation processes.

In addition to its smart home technology, Vivint also offers a range of security systems that are designed to keep homeowners and their families safe. These systems include door and window sensors, motion detectors, and video surveillance cameras. The company's monitoring services are available 24/7, ensuring that homeowners always have peace of mind.

Overall, Vivint is a company that is dedicated to providing its customers with the best possible experience. With a focus on innovation, quality, and customer satisfaction, it is no wonder that Vivint has become one of the most trusted names in the smart home and security industry.

Vivint Customer Reviews Overview

Vivint is a leading provider of smart home technology and security systems. The company has received overwhelmingly positive reviews from customers who appreciate the quality of their products and services. Vivint's smart home technology allows customers to control their homes remotely, making it easy to manage everything from lighting to security. The company's security systems are also highly rated, with customers praising their reliability and ease of use. Vivint's customer service has also received high marks, with many customers noting that the company's representatives are knowledgeable and helpful. Overall, Vivint is a top choice for anyone looking to upgrade their home with smart technology and security systems.

Overview of Vivint complaint handling

Vivint reviews first appeared on Complaints Board on Feb 24, 2012. The latest review Alarm service/contracts was posted on Jan 23, 2024. The latest complaint misrepresentation of contract and unethical sales tactics was resolved on Apr 07, 2014. Vivint has an average consumer rating of 1 stars from 133 reviews. Vivint has resolved 2 complaints.
Ratings on other sites
Trustpilot
Trustpilot
3.1
32375 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Vivint contacts

  2. Vivint phone numbers
    +1 (801) 377-9111
    +1 (801) 377-9111
    Click up if you have successfully reached Vivint by calling +1 (801) 377-9111 phone number 0 0 users reported that they have successfully reached Vivint by calling +1 (801) 377-9111 phone number Click up if you have UNsuccessfully reached Vivint by calling +1 (801) 377-9111 phone number 0 0 users reported that they have UNsuccessfully reached Vivint by calling +1 (801) 377-9111 phone number
    Head Office
    +1 (800) 216-5232
    +1 (800) 216-5232
    Click up if you have successfully reached Vivint by calling +1 (800) 216-5232 phone number 0 0 users reported that they have successfully reached Vivint by calling +1 (800) 216-5232 phone number Click up if you have UNsuccessfully reached Vivint by calling +1 (800) 216-5232 phone number 0 0 users reported that they have UNsuccessfully reached Vivint by calling +1 (800) 216-5232 phone number
    Canada
    +1 (877) 404-4129
    +1 (877) 404-4129
    Click up if you have successfully reached Vivint by calling +1 (877) 404-4129 phone number 0 0 users reported that they have successfully reached Vivint by calling +1 (877) 404-4129 phone number Click up if you have UNsuccessfully reached Vivint by calling +1 (877) 404-4129 phone number 0 0 users reported that they have UNsuccessfully reached Vivint by calling +1 (877) 404-4129 phone number
    Solar Energy Support & Purchase inquiries
    +1 (855) 616-6589
    +1 (855) 616-6589
    Click up if you have successfully reached Vivint by calling +1 (855) 616-6589 phone number 0 0 users reported that they have successfully reached Vivint by calling +1 (855) 616-6589 phone number Click up if you have UNsuccessfully reached Vivint by calling +1 (855) 616-6589 phone number 0 0 users reported that they have UNsuccessfully reached Vivint by calling +1 (855) 616-6589 phone number
    Purchase A System
    +1 (855) 368-8568
    +1 (855) 368-8568
    Click up if you have successfully reached Vivint by calling +1 (855) 368-8568 phone number 0 0 users reported that they have successfully reached Vivint by calling +1 (855) 368-8568 phone number Click up if you have UNsuccessfully reached Vivint by calling +1 (855) 368-8568 phone number 0 0 users reported that they have UNsuccessfully reached Vivint by calling +1 (855) 368-8568 phone number
    Military Support
    +1 (801) 705-6213
    +1 (801) 705-6213
    Click up if you have successfully reached Vivint by calling +1 (801) 705-6213 phone number 0 0 users reported that they have successfully reached Vivint by calling +1 (801) 705-6213 phone number Click up if you have UNsuccessfully reached Vivint by calling +1 (801) 705-6213 phone number 0 0 users reported that they have UNsuccessfully reached Vivint by calling +1 (801) 705-6213 phone number
    Corporate Office
    +1 (801) 705-8011
    +1 (801) 705-8011
    Click up if you have successfully reached Vivint by calling +1 (801) 705-8011 phone number 0 0 users reported that they have successfully reached Vivint by calling +1 (801) 705-8011 phone number Click up if you have UNsuccessfully reached Vivint by calling +1 (801) 705-8011 phone number 0 0 users reported that they have UNsuccessfully reached Vivint by calling +1 (801) 705-8011 phone number
    Senior Vice President Of Finance
    More phone numbers
  3. Vivint emails
  4. Vivint address
    4931 North 300 West, Provo, Utah, 84604, United States
  5. Vivint social media
Vivint Category
Vivint is related to the Home Safety and Security category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.