As a matter of fact most of this information is False, It is True That this customer contacted the BBB and the State Attorneys office. As you can see we have had only one complaint in the last 4 years of operation. The Complaint indeed did come from this upset customer...
Our company as well as most other web development companies Require a 50% deposit, Of which this customer paid... We Offer a total of 3 revisions with out charging extra, this customer had a total of 8 and was never charged extra, all were done according to scope. Once the project Was Deep into development around 75 to 80% complete, this customer decided they did not want to continue the project and demanded they monies back. All of our Projects are Started From Scratch, We do very little work from premade scripts and templates. As a Company with a Extreme amount of Over Head, And Being that the project was over 50% completed, with just the deposit paid, this customer was not eligible for a refund.
Our Company strives for 100% customer Satisfaction, And Most Are happy with the Very loyal and dedicated work we offer.
Unfortunately we can not make everyone happy.
As For the Other Information, It is indeed False.