VividSeats / Hidden extra fees

Contact information:

I have purchased a ticket to a game via VividSeats app and had a terrible experience with them. I decided to try this site because their prices were way cheaper than on other websites.
After I paid for my order I received a confirmation message and realized that they charged me $50 more than they should have. I contacted customer service because I wanted to get my order cancelled but they did not reply. I did receive my ticket but I was very disappointed because $50 is quite a lot of money! I would like to mention that there was nowhere on their site said anything about that and they simply took my money without my permission. I will not use VividSeats ever again, and in my opinion that is not a good way to do business!

Mar 07, 2017

Post your comment