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Vivid White Smiles / Trial Sample

1 Nova Scotia, Canada Review updated:

I ordered Vivid White Smiles back in mid Sept/2010, the cost was $4.11 then $1.57 for shipping. The website from which I ordered it said NOTHING about being automatically billed if I continued with the product. I received my trial and the product didnt did little if anything at all. I recieved my M/C statement the other day: Sept 28/10 $4.11, Sept 30/10 $1.57 and Oct 7/10 $90.83...for WHAT?????
I have received no more product from this company. Called my cc company and they said there is also a charge coming on my next statement for Oct 31/10 $3.09 and Nov 4/10 $ 76.47
Just a little pissed, and the toll free number, [protected] is M-F 8 am-6 pm...

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  • Bo
      11th of Jan, 2011

    This happened to me too, I have never recieved a confirmatory email and when I called the FL number they hung up on me! I sent the product back to the Florida address along with a letter explaining my reasons for returning and that I refuse any further business with them or their affiliates ( there are a lot of affiliates!!). I contacted my bank who were fantastic and now my account is blocked to that company, any attempt to retrieve money from my account will be an act of fraud. I didn't have any further packages for 3 months however, today I recieved the same product from an order processing centre in Chicago, though the bank have been true to their word - no money has left my account. I shall return the product with the same letter and also will contact my bank again so they are aware these sharks seem to moving around now. If you do block your account, always make sure you return the package by recorded delivery or they can claim expenses for it. I did see online that this company is being investigated for fraud, so maybe thats why they've switched to Chicago? Here's the addresses I've sent back to, hopefully they'll be hung out to dry soon!
    FL address :
    Order Fulfllment Service Center
    Box 229000
    Hollywood, FL 33022

    Chicago IL address:
    Order Processing Centre
    47 West Polk St Ste 100-248
    Chicago, IL 60605-2000

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